Stagnation can be detrimental. Innovative companies keep their employees informed about trends and train them with relevant skills necessary for adjusting and embracing change. In turn, employees develop the competencies and techniques required to improve the company’s position in the market. A virtuous cycle is created. 

A company can empower employees to innovate while providing them with structured guidelines and processes of the innovation framework. 

Do you want to learn how to approach the innovation process in the company?  

Course overview

Innovation can enhance an organization’s performance through creativity, idea management, and a productive innovation framework. As successful businesses constantly focus on innovative thinking, innovation performance is one of the best approaches to generating superior ideas within the organization.

Innovation promotes a culture of learning and collaboration. As customers’ needs and expectations evolve, organizations are constantly challenged. Participants in this course will learn how to:

• Understand the fundamentals of innovation performance measurement; 
• Associate innovation objectives with the organizational strategy; 
• Learn how to design an organizational innovation framework; 
• Select the relevant KPIs and establish a monitoring process of your innovation performance; 
• Integrate innovation into other existing organizational systems; 
• Address initiatives to support innovation culture development.

Benefits

A truly innovative culture is driven by leaders while acknowledging new ideas that come from all employees. When multiple teams are working toward creative solutions, synergies and breakthroughs appear. New, fresh ideas increase productivity and profitability, giving companies a competitive edge to attract and retain top talent. 

Participants can learn strategies, challenges, and best practices to foster a culture of creativity and innovation in the company by:

• Developing and maintaining an innovation-oriented organizational culture, with innovation best practices;
• Improving internal processes and initiatives by managing the organizational innovation capability; 
• Receiving guidance and international innovation expertise on developing and implementing a successful innovation plan; 
• Gaining vital competitive insights from innovation specialists’ experience and best practices examples that suit the organization’s needs; 
• Accessing professional recognition of innovation performance knowledge and capabilities with the certification granted by The KPI Institute.

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours:

1. Pre-course stage: This stage ensures a seamless transition into the training program. You will assess your skills, engage with fellow participants through an interactive online forum, and lay the groundwork for a collaborative learning journey.
2. Core-course stage: Participants can choose between attending live online sessions or engaging in face-to-face interactions. They will engage in experiential learning and a high level of interactivity, complete their Individual Learning Maps, and undertake the certification exam.
3. After-course stage: Here, participants will engage in thought-provoking forum discussions and explore additional readings. They can develop an actionable plan tailored to their organization’s needs.

Course syllabus

The core course comprises nine learning modules:

• Introduction to Innovation
• Innovation Capability & Management
• Diagnosis
• Planning for Innovation
• Organizing for Innovation
• Aligning Leadership & Culture
• Implementing your Innovation Process
• Innovation Performance Assessment & Improvement
• Innovation Best Practice

Flexible learning options

Participants can learn from anywhere, and the course is offered frequently in several languages, while both information assimilation and work-related tasks are completed efficiently. Materials can be accessed from anywhere, anytime convenient. 

Certification and recognition

After completing the three stages of the learning experience, participants will receive (soft copy):

• Certificate of Completion: after completing pre-course activities and passing the Certification Exam
• Certificate of Attendance: after taking part in the five days of the live session course
• Certified Professional diploma: after successfully completing all three stages of the learning experience and the contractor has received the full payment

Today’s world is at an exponential change and innovative companies have specific ways to build a culture of uniqueness. You can identify opportunities that you and your organization can undertake to close the gap between the current culture and a culture of innovation. By enrolling today in TKI’s Certified Innovation Performance Professional program, you can learn an innovation process to advance ideas from vision to reality!

The integration of artificial intelligence (AI) has emerged as a transformative force in the public sector, reshaping interactions between citizens and their governments. Across various touchpoints, from online information access to in-person services, AI enhances the citizen journey by analyzing data to deliver personalized services tailored to individual needs. AI-powered chatbots provide instant responses, while predictive analytics anticipate citizen preferences and streamline processes.

Moreover, AI drives digitalization efforts by automating routine tasks, facilitating data interoperability, and identifying patterns in citizen behavior. This paves the way for future readiness by enabling agile decision-making, proactive issue identification, and the adoption of innovative service delivery models. As a result, AI transforms governance frameworks, fosters data-driven decision-making, and enhances transparency and trust in government processes.

Global frontrunners in today’s dynamic landscape

The pursuit of strategic excellence in performance management continues to be a cornerstone for nations striving to deliver exceptional public services. Certain countries have emerged as frontrunners in this context, setting a high bar for strategic planning and execution. Most recently, Finland, Denmark, and Singapore, each representing diverse regions and cultures, have distinguished themselves as global leaders in government service provision, showcasing remarkable achievements across critical dimensions of public service performance.

AI-related initiatives

According to The KPI Institute’s (TKI) newest release, the 2023 Government Services Index, Finland, the ultimate global leader in public services provision, prioritizes citizen-centric design in online services, leveraging AI algorithms to personalize recommendations and enhance the user experience. Robust data security and privacy measures ensure that citizens’ personal information is handled securely, fostering trust in digital government initiatives. Through initiatives like the Place to Experiment and open government data policies, Finland promotes innovation and citizen engagement, contributing to continuous improvement in digital services and overall citizen experience.

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This excerpt is from the cover story of Performance Magazine Issue No. 30, 2024 – Government Edition titled “Lessons from global leaders: how AI is changing public service delivery.” Read the full article by downloading a free digital copy of the magazine via TKI Marketplace. You can also get your hands on the printed version by purchasing a copy on Amazon.

General Secretariat of Zakat, Tax and Customs Committees (GSTC) has achieved Maturity Level 4: Integrated, a recognition offered by the Global Performance Audit Unit (GPA Unit), following a comprehensive performance management system maturity assessment. This award is a mark of GSTC’s advancement in its strategy planning and performance measurement practices.

“Our collaboration with GSTC exemplifies our ongoing commitment to supporting organizations in realizing their full potential through thorough assessments and actionable insights. GSTC’s achievement reflects their dedication to enhancing strategy planning and performance measurement practices”, said Teodora Gorski, Managing Director MENA and Head of Consulting Services at The KPI Institute.

The findings of the GPA Unit’s maturity assessment underscore GSTC’s proficient alignment of strategic and operational goals and its strategic use of key performance indicators, which contribute significantly to effective decision-making and a solid performance management framework.

The GPA Unit’s service was conducted using its proprietary Performance Management System Maturity Model Framework. This involved a detailed evaluation of internal documents to confirm GSTC’s alignment with leading industry practices. The assessment process included evidence-based, perception-based, and interview-based evaluations.

Recently, GSTC has made significant strides in enhancing its operational efficiency and transparency. Notably, by mid-2024, it has successfully issued over 125,000 decisions, with more than 13,000 of these published on GSTC’s website for public access, reflecting its commitment to timely and effective dispute resolution. Moreover, GSTC implemented an e-linking agreement with the Public Prosecution, which has streamlined its processes and enhanced collaboration between agencies.

About GSTC

The General Secretariat of Zakat, Tax and Customs Committees (GSTC) is an independent entity dedicated to delivering comprehensive legal, technical, accounting, and administrative support to the Zakat, Tax, and Customs Committees. It plays a vital role in facilitating the efficient performance of the Committees’ responsibilities, ensuring compliance with regulations, and promoting transparency and accountability. GSTC is dedicated to fostering a transparent and efficient system that supports the Kingdom’s Vision 2030 objectives by promoting economic growth and ensuring effective enforcement of justice through a comprehensive series of development and operational projects.

As a pivotal entity in Saudi Arabia’s economic landscape, GSTC collaborates with various stakeholders to streamline processes, resolve disputes, and implement best practices in zakat, tax, and customs administration. By leveraging advanced technologies and innovative solutions, GSTC aims to enhance the efficiency and effectiveness of its operations, ensuring that all stakeholders benefit from a fair and equitable system. Since its inception, GSTC has played a crucial role in modernizing the regulatory framework and advancing a business-friendly environment.

For more information, visit the website at www.gstc.gov.sa.

About The KPI Institute and the GPA Unit

The KPI Institute (TKI) is a worldwide leader in performance management and KPIs training and certification. It operates research programs in 12 practice domains, disseminates industry insights through publications and knowledge platforms, and provides support in deploying those insights through training and advisory services.

The Global Performance Audit Unit (GPA Unit) is the strategy and performance audit division of The KPI Institute. Its purpose is to provide integrated strategy and performance assessment solutions through rigorous research, education and analysis.

Based on over 20 years of experience and a combination of academic and practitioner research in the field of strategy and performance, GPA Unit has developed a unique set of frameworks for assessing the maturity level of organizational performance management systems.

The concept and services of the GPA Unit are available worldwide, as it is supported by a dedicated online platform and a global network of collaborators, www.gpaunit.org

Contact details

For more information, please contact:

Adrian Brudan: General Manager EMEA, TKI

adrian.brudan@kpiinstitute.com | Contact Number: +40 721 233 084

The role of human resources (HR) extends far beyond traditional functions like recruitment and employee relations. Today’s HR professionals can influence organizational success through their evolving role in strategy and performance management.

HR has shifted from merely handling administrative tasks to leading workplace culture and engagement. A Forbes article highlights that the future of HR is defined by two main focus areas: enhancing the employee experience and driving innovation. Moreover, HR leaders are now integral to strategic business decisions, especially in addressing workplace trends, including artificial intelligence (AI) integration and addressing diversity, equity, and inclusion (DEI), and sustainability. 

HR can rely on key performance indicators (KPIs)  to ensure the effectiveness of their initiatives and processes. According to The KPI Institute’s State of Strategy Management Practice Global Report – 2023, organizations primarily use KPIs in two main areas: assessing employee performance and evaluating overall corporate performance. 

Integrating KPIs into employee evaluations helps set clear expectations, track progress, and provide feedback. Furthermore, using KPIs for corporate performance helps monitor progress toward strategic goals and drive organizational success. To guide HR leaders in selecting the most effective KPIs, The KPI Institute (TKI) has released the Top 25 Human Resources KPIs – 2024 Edition. This report series is designed to share TKI’s expertise in utilizing KPIs for performance measurement. Inside the report is a practical, step-by-step guide for improving performance, which highlights how KPIs can bring greater clarity, focus, and enhancement to any performance measurement process.

The 2024 edition of the Top 25 KPIs reports features a two-page KPI Documentation Form Template. The first page includes updated fields based on the latest research and analysis from TKI, and the second page provides essential guidance on KPI reporting. The 2024 edition features practical examples of KPI results and illustrative designs for scorecards and dashboards for each KPI featured in the report.

The Top 25 Human Resources KPIs consist of 17 functional areas with 61 main functions, including accounting, information technology, and supply chain, procurement, and distribution. It also compiles from 25 industries with 100 divisions such as transportation, government – state / federal, and healthcare. 

The KPIs in this report are distributed in six categories: Retention, Talent Development, Recruitment, Workforce, Absenteeism, and Compensation and Benefits. In this year’s report, % Employee turnover is highlighted as the leading KPI, which falls under Retention. It “measures the rate at which employees leave the organization in a given time period (e.g., month, quarter, year).” 

To gain deeper insights into the significance and function of % Employee turnover and to uncover the other top KPIs shaping the HR industry, explore the Top 25 Human Resources KPIs – 2024 Edition. The full report is now available for purchase in print on Amazon and for digital download from the TKI Marketplace.

With two decades of experience in advancing strategy and performance management, The KPI Institute remains dedicated to providing comprehensive performance solutions through meticulous research, educational programs, and advisory services. A strong testament to this commitment was the launch of the State of Strategy Management Practice Report in 2022, marking an important milestone in The KPI Institute’s journey as a research institute.

The State of Strategy Management Practice Report is an annual publication that compiles a thorough analysis of current trends, challenges, and innovations in strategy management. It consists of three main sections: Strategy Planning, Strategy Measurement, and Strategy Execution. Each section includes segments such as general practices, strategy review, key performance indicators (KPI) deployment practices, strategy execution challenges, and project management practices. It also delivers guidance on best practices to refine strategy management and support organizations in adeptly handling emerging trends and disruptions.

The State of Strategy Management Practice Report aids organizations in adapting to a dynamic business environment. This report enables them to gain a comprehensive view of the field, recognize emerging trends and shifts, and refine their strategies for ongoing enhancement. To provide you with an overview, let’s explore a bit the findings from the previous edition of the State of Strategy Management Practice Report and the new features of the upcoming edition.

Insights from the previous report

Last year, The KPI Institute released three versions of the State of Strategy Management Practice Report: Global Report and Middle East Report in Arabic and English. In the State of Strategy Management Practice – 2023 Middle East Report, results revealed that most surveyed professionals view strategy formulation as systematic and organized, with 47% employing specialized methodologies. Conversely, 38% reported using no particular methodology, suggesting a more flexible approach. Additionally, 15% indicated that their process is informal, which is noteworthy. While such an approach can offer flexibility, it is essential to acknowledge the potential risks and challenges of lacking a defined framework.

Moreover, in the Strategy Measurement section, 22% of respondents indicated that their organizations do not have a formal performance management system (PMS). The lack of a PMS presents various challenges. It hinders strategy execution and restricts the organization’s capacity to adapt to changes and seize opportunities. This issue is further reflected in the Strategy Execution section, where 57% of professionals admitted being aware of instances where their organization’s strategy had failed.

What’s new in the 2024 edition?

Considering the concerns identified in the previous State of Strategy Management Practice Report, it is essential to recognize that strategy management practices must evolve to meet organizational needs and adapt to the external environment. To assess whether improvements have been made and if organizations in the Middle East have advanced their strategy management practices, The KPI Institute conducted another study this year. With an expanded focus on the Middle East and North Africa (MENA), the findings will be presented in the State of Strategy Management Practices – 2024 MENA Region Report. 

The report includes data from more than 90 organizations and insights from leaders of leading companies. In addition to the three main sections and areas of interest, this edition has been further refined with a new feature called “Voices from the Field.” Aside from The KPI Institute group of experts, a consultant from a management consulting company was invited to share insights in the recommendation section of the State of Strategy Management Practice – 2024 MENA Region Report.

To know more about the report and its new key features, sign up now for our newsletter and follow us on LinkedIn where we post updates and unveil everything about the report up until the official launch on the 15th of October. 

Many companies use benchmarking to analyze their performance and measure it against their competitors’. This way, they can stay ahead of the curve, improve their products and services, and create the most desirable work environment for their employees.  

It’s quite likely that you are already familiar with your company’s processes, products, and services. But do you know those of your competitors—what makes them unique and how you can outperform them? 

The KPI Institute’s Certified Benchmarking Professional course will show you how to expertly explore your industry’s landscape.

Course overview

In the Certified Benchmarking Professional course, participants will learn how to integrate the benchmarking process and achieve results within their organization. Here are the course’s objectives:

• Associate benchmarking objectives with the organizational strategy
• Design a benchmarking plan for the organization
• Understand the fundamentals of benchmarking methodologies
• Assess performance gaps according to benchmarked data
• Select the relevant benchmarks and establish a monitoring process

Benefits

Benchmarking is a process that can improve any aspect of a business, from corporate strategy to one specific KPI, goal, or process. In today’s era of unbridled information, when the amount of data can create confusion, relevant  information is of the utmost importance. 

Participants will receive guidance and valuable international benchmarking expertise. After participating in the course, they will gain the following key learnings and other benefits:

• Improving the organizational processes through benchmarking best practices
• Linking benchmarked data to organizational strategy and performance objectives
• Setting up and applying a benchmarking plan to increase competitiveness for their respective organizations
• Acquiring strong competitive insights from benchmarking specialists’ experiences and best practice examples to suit the organization’s reality
• Obtaining 40 CPD credits to include in the CPD records for the professional body, institute, regulator or employer

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours  broken down into:

1. Pre-course stage: This stage ensures a seamless transition into the training program. You will assess your current skills, engage with fellow participants through an interactive online forum, and lay the groundwork for a collaborative learning journey.
2. Core-course stage: You can choose between attending live online sessions or engaging in face-to-face interactions. You can expect an enjoyable experiential learning and a high level of interactivity as you complete your Individual Learning Maps and undertake the certification exam.
3. After-course stage: In this stage, you will be a part of thought-provoking forum discussions and explore additional readings. You will be able to develop an actionable plan tailored to your organization’s needs.

The course also provides participants with additional educational resources, such as Advanced Data Adjustment, Advanced Data Comparison Techniques, and The Benchmarking Infographic.

Course syllabus

The core course comprises nine learning modules:

1. Benchmarking Overview
2. Types of Benchmarking
3. Benchmarking Methodologies
4. Benchmarking Project Planning
5. Data Collection
6. Preparation for Data Analysis
7. Insights Generation
8. Improvement Process
9. Ethics in Benchmarking
   

Flexible learning options

Participants can learn from anywhere, and the course is frequently offered in several languages. In addition, learning materials can be accessed from anywhere, anytime. 

Certification and recognition

After completing the three stages of the course, participants will receive the following (soft copy):

• Certificate of Completion: after completing pre-course activities and passing the Certification Exam
• Certificate of Attendance: after taking part in the five-day live session course
• Certified Professional diploma: after completing all three stages of the learning experience (to be issued once the contractor has received the full payment)
• CPD Certificate of Attendance: once you have successfully obtained the Certified Professional Status

Benchmarking enables you to gain a reliable perspective for comparative analysis. Learn how to make smart comparisons for strategic decision-making by enrolling today! For more information, please click here.

“The pursuit of strategic excellence in performance management continues to be a cornerstone for nations striving to deliver exceptional public services. Certain countries have emerged as frontrunners in this context, setting a high bar for strategic planning and execution,” writes Marcela Presecan, Head of Research at The KPI Institute (TKI), in the cover story of Performance Magazine Issue No. 30, 2024 – Government Edition.

The latest edition of Performance Magazine provides a comprehensive exploration of how such pioneering nations enhance government effectiveness through innovative strategies, effective performance management practices, and adaptability to emerging trends and technologies. The publication’s In-depth pieces highlight governments excelling in those areas and analyze their successful journeys based on  TKI’s Government Services Index 2023. 

In the magazine’s Interviews section, experts and practitioners offer actionable insights into how government performance is being redefined by forward-thinking approaches in various aspects, such as workforce development, strategy planning and implementation, and the adoption of artificial intelligence.

Moreover, by examining successful case studies and sharing expert opinions, Performance Magazine equips readers with the knowledge needed to navigate the complexities of modern governance, thrive amidst them, and drive impactful change in their organizations.

As nations seek ways to improve public service delivery, this edition of Performance Magazine serves as an essential resource for understanding and implementing the strategies that shape resilience and progress.

Design the future and explore the blueprint for better governance. Grab a copy of Performance Magazine Issue No. 30, 2024—Government Edition. A digital version is available for free download via the TKI Marketplace, or you can order the printed edition on Amazon.

In today’s competitive business environment, key performance indicators (KPIs) are crucial for guiding organizations toward their goals. KPIs offer clear and measurable insights into performance and help businesses track progress, identify areas for improvement, and make data-driven decisions. By translating complex data into actionable metrics, companies using KPIs can stay on course and achieve sustained growth. Committed to helping organizations achieve such excellence, The KPI Institute (TKI) is pleased to present its Top 25 Key Performance Indicators (KPIs) – 2024 Edition series.

The Top 25 KPIs Reports are designed to share TKI’s expertise on utilizing KPIs for performance measurement. These reports aim to familiarize readers with the most relevant KPIs in their industry or functional area. Additionally, the reports offer a practical, step-by-step guide for improving performance, which highlights how KPIs can bring greater clarity, focus, and enhancement to any performance measurement process.

The 2024 edition of the Top 25 KPIs reports features a two-page KPI Documentation Form Template. The first page includes updated fields based on the latest research and analysis from TKI, and the second page provides essential guidance on KPI reporting. It features practical examples of KPI results and illustrative designs for scorecards and dashboards for each KPI featured in the report.

First in the 2024 series, the “Top 25 Sustainability KPIs – 2024 Edition” provides a meticulously curated list of the most relevant and influential KPIs that can help organizations track their sustainability performance. These KPIs are selected based on extensive real-world data, ensuring they reflect the most pressing and actionable areas relevant to sustainability.

The report gathered the 25 most commonly used KPIs for measuring sustainability efforts from 2023 to 2024. The methodology involved ranking KPI examples listed on smartKPIs.com based on their popularity during the specified period.

To uncover the top 25 sustainability KPIs, download the digital copy today via the TKI Marketplace or order a printed copy from Amazon. 

Key performance indicators (KPIs) serve as essential navigational tools, guiding organizations toward success in both strategic planning and operational execution. 

According to the State of Strategy Management Practice Global Report – 2023, “KPIs are extensively employed in two main areas: employee performance evaluations and corporate performance assessments.” Using KPIs in employee evaluations establishes clear expectations, tracks progress, and offers feedback. Similarly, KPIs employed in corporate performance assessments track progress toward strategic goals.

The KPI Institute launched a series of free infographics called KPI of the Month to offer insights into the practical application of KPIs. Each infographic focuses on a particular KPI that provides explanations of terminology and addresses key challenges related to its use. The monthly infographics include profile, calculation, balanced scorecard focus, data profile, targets, and practical recommendations.

To ensure that you stay informed and updated, we’ve compiled the KPI of the Month from the second quarter of 2024: $ Customer Lifetime value, # Cycle time in Agile, and % Projects with benefits realized. These KPIs not only highlight essential aspects of customer engagement, operational efficiency, and project management, but also play crucial roles in promoting sustainable growth and enhancing organizational agility. Let’s take a look at each KPI and its function:

KPI of April:  $ Customer Lifetime value – This indicator “measures the monetary value a company anticipates earning from a customer throughout their lifetime as a paying client.” Its purpose is to determine the value of customers based on their unique characteristics. Moreover, utilizing this indicator can assist organizations in refining marketing strategies, improving customer retention, and maximizing long-term profitability. To learn more about the $ Customer Lifetime value, download the poster on TKI Marketplace.

KPI of May:  # Cycle time in Agile – The purpose of this indicator is to assess the effectiveness of the development process of a team. It determines the average amount of time needed to accomplish a task from the time it starts the development process until it is finished and delivered. The # Cycle time in Agile helps find areas where processes can be streamlined by measuring output and delivery speed across several iterations. Download the free digital poster via TKI Marketplace.  

KPI of June: % Projects with benefits realized – This indicator measures the proportion of projects in the portfolio that have achieved or realized the expected benefits in relation to the total number of projects in the portfolio. Projects that use the benefits realization method seek to offer particular outputs in addition to strategic aims. To learn more about practical applications for this indicator, get a free copy of the poster from TKI Marketplace.

To widen your KPI expertise with an extensive collection of documented KPIs across diverse industries and functions, visit smartKPIs.com— a leading online platform dedicated to performance measurement and KPI management. It hosts the world’s largest database of documented KPI examples, offering resources such as KPIs by industry and department, and dashboards. Check it out now!

Is data analytics in your organization struggling to make an impact on decision making and lead the road for better results? You are not alone. Only 26.5% of responding companies in the 2022 Big Data and AI Executive survey reported themselves as having successfully transformed into data-driven organizations. Over 90% of executives saw the greatest barrier against being data-driven is the organization’s culture and employees’ skills.

The set of skills that is crucial for data-driven transformation lies under the umbrella of data literacy, which 82% of managers expect all employees to have, according to another survey by Forrester. Yet, only 40% of employees say they are provided with the data skills they are expected to have.

One of the main ways of cutting through this data literacy gap and initiating its development within an organization is to implement good data visualization practices. To inform, persuade and engage employees and managers at different levels, nothing is better than transforming cold numbers into well-crafted visuals presented in the proper context.

Implementing good data visualization practices is the main goal of the Certified Data Visualization Professional course of The KPI Institute. 

Course overview

This course will improve communication within your company through visual displays. Through practical applications, you will learn how to communicate visually in an effective way and how to increase reporting efficiency, leading to a better understanding of the presented data, and thus, to smarter and quicker strategic decisions.

The course approaches its goal of helping organizations implement optimal data visualization practices through ensuring that participants are able to:

• Identify data visualization fundamentals and best practices
• Apply data reporting principles in business settings
• Generate optimal graphs, data presentations, dashboards and BSCs, using Microsoft Excel, PowerPoint and PowerBI
• Acquire the ability to critique data visualizations based on well-established concepts and assessments

Benefits and importance

By becoming a Certified Data Visualization Professional, you will gain a wide range of benefits that include:

• Receiving relevant guidance for developing visual representations in order to discover, understand and communicate information
• Creating better and more relevant reports by understanding the fundamental concepts in data visualization
• Offering intelligible data sets to decision-making parties through creating excellent graphical representations
• Improving your performance in presenting data and enhance viewer experience
• Gaining access to a wide variety of templates, toolkits and resources developed by The KPI Institute
• Obtaining 40 CPD credits to include in your CPD records for your professional body, institute, regulator or employer

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours:

1. Pre-course stage: This stage ensures a seamless transition into the training program. You will evaluate your current skills, join an interactive online forum, and understand the groundwork for a collaborative learning journey.
2. Core-course stage: Participants can choose between attending live online sessions or engaging in face-to-face interactions. They will engage in experiential learning and a high level of interactivity, complete their Individual Learning Maps, and take the certification exam.
3. After-course stage: You will be a part of thought-provoking forum discussions and explore additional readings. You will be able to create an actionable plan based on your organization’s needs.

Course syllabus

The core course comprises 11 learning modules:

1. Data visualization parameters
2. Data collection and preparation
3. Visual communication channels
4. Visualization structure
5. Visualization format
6. Visualization expression
7. Pivot charts in Excel
8. Data presentations in PowerPoint and Excel
9. Dashboards in Excel and PowerBI
10. Scorecards in Excel
11. Visualization assessment

Flexible learning options

The KPI Institute offers this course in both face-to-face and live training formats, scheduled around the year to accommodate different format and time preferences.

Certification and recognition

Upon completion, participants will receive the following certificates (soft copy):

• Certificate of Attendance: for course sessions participation
• Certificate of Completion: after fulfilling pre-course activities and passing the Certification Exam
• Certified Professional Diploma: upon successfully completing all three stages of the learning experience and once the full payment has been received by the contractor
• CPD Certificate of Attendance: provided once you achieve Professional Status

Don’t you think it’s time for your organization to leverage its data insights for greater impact? Become a Certified Data Visualization Professional. Enroll today and invite your colleagues!