Employee Performance represents one important factor that can make or break organizational health and The KPI Institute’s Certified Employee Performance Management Professional course offers the optimal combination of key, specific, detailed concepts and the practical tools and techniques required to improve and maintain the employee performance management system.

The KPI Institute invites you to become a Certified Employee Performance Management Professional on 26-28 February 2017 in Dubai.

5 Benefits  

• Nurture core competencies in order to design, implement, monitor, evaluate and follow a performance management  cycle in a successful manner;
• Providing visibility and clarifying accountability related to performance expectations
• Access a set of performance management tools and relevant templates to help you put into practice the knowledge acquired during the training course;
• Identify the necessary corporate competencies and skill gaps to generate sustainable growth
• Obtain a certified professional diploma in the field of Employee Performance Management, by following a robust learning experience provided by The KPI Institute.

Learning objectives  

• Understand the fundamentals of the performance management framework;
• Learn how to track the employee performance  during each phase of performance management cycle;
• Apply key tools to measure employees’ results in a fair and objective manner;
• Gain the knowledge of developing a Performance Management System business case and get stakeholders’ buy-in;
• Learn how to conduct efficient performance appraisals.

We strongly advise you to ensure that you will receive your Certified Employee Performance Management Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

In 2017 we expanded our offer of products, services and tailored training courses, to help professionals worldwide gain valuable knowledge and the ability to translate it into best practices.

Over the last years, we had the chance to analyze the business architecture of over 50.000+ organizations and their road towards success. One of the most important factors guiding them towards achieving performance was always people excellence and their capabilities when it comes to understanding organizational performance.

About our courses

This year represents a milestone for The KPI Institute, since we are delivering worldwide more than 130 training courses in 28 countries, over 6 continents.

Our training team is customizing the courses for specific areas and is therefore elaborating multilingual material. From the distinguished KPI courses, to Team and Cross-Cultural Management, KPI, Dashboard and Scorecard in various industries and functional areas, Supply Chain Management to Data Analysis and Visualization, Benchmarking and Performance Improvement, these programs are based on rigorous research and highly demanding standards.

Start training for performance! Understand the benefits and access our latest development programs.

Business Growth
 Best practice techniques to KPI selection;
 Enhance the KPI activation and data gathering process;
 Network within the international Certified KPI Professionals Community;
 Engage in understanding KPI selection in different contexts;
 Form KPIs in a standardized template;
 Implement a Performance Management System;
 Tell the difference between objectives, KPIs and initiatives.

We invite you to choose the educational solutions that best represent your professional interests!

The courses scheduled for 2017 can be found on our Marketplace, where you can refine your search per location, date and subject.

The Benchmarking Professional Certification is an accreditation course that endorses you both for your knowledge in improving performance through best practices and skills in implementing benchmarking strategies in your own organization.

This certification is the result of a complex, experiential learning program that has 3 sections: pre-course activities, core-course exercises and post-course assignments.

Find the gaps or limitations in the performance of your organization!

The online course is built around 7 modules, that feature 2 hours of video presentation, approximately 22 hours of practical assignments that will ensure you will attain a better grasp of ins and outs of this competence by the end of the course, which will be rounded up with a 2-hour evaluation session. The course will be delivered in English, at the attendee’s own pace, at any time and with no prerequisites.

Benefits

• Reach performance improvement by receiving guidance and international benchmarking expertise on conceiving and applying an optimum benchmarking plan;
• Achieve excellence in your organizational processes and initiatives by applying the best available practices;
• Attain superior results by managing performance gaps based on relevant data pertaining to this competence.

Target Audience

I. Professionals interested in benchmarking practices

Entrepreneurs, analysts and professionals from different fields, interested in acquiring the knowledge needed to understand the processes and methodologies relating to current practices for this specialization.

II. Top/middle management

Individuals from top/middle/lower management, regardless of their field of expertise, responsible with organizational performance through internal benchmarking practices.

III. Benchmarking Experts

Experts in both delivery and support functions such as finance, accounting, project management, human resources, sales, marketing, logistics, quality control and improvement, strategy/planning and operations.

Testimonials

This was an interactive course that has provided me with good foundation on the subject of benchmarking.”

Narjis Hasan, Dubai Customs, United Arab Emirates

“It is a course which can be immediately applied to improve one’s entity performance.”

Dayang Yung Mei Hui, Ministry of Finance, Asia

“The course content is rich, with a lot of information which increases the knowledge and has a positive effect in improving work performance and implementing benchmarking strategies. So, this course was amazing!”

Mervat Abdulaziz Al-Rassan, King Saud University Medical City, Kingdom of Saudi Arabia

Course Trainer

Andrada Ghete, Subject Matter Expert, The KPI Institute

Andrada has coordinated the Benchmarking capability of The KPI Institute and was responsible for the first benchmarking project of the company, which seeks to provide a comparative analysis of the hospitals’ performance in the GCC States.

Moreover, she was in charge with developing and delivering courses both on Benchmarking and Cross-cultural Management, and research activities which involve documenting KPIs in various functional areas and industries.

She is internationally certified in working with KPIs and regularly attends international conferences, where she publishes research articles in management field. She is also a seminar lecturer of Human Resources Management and successfully completed the Master Trainer Program facilitated by The Association for Talent Development (ATD).

Performance excellence in any educational institution can best take place only with proper strategic planning, which starts with the mission statement and ends with the initiatives to achieve the strategic goals and objectives at the institutional and departmental levels.

How can we develop more meaningful scorecards? How can we identify where we are and where to go? In this webinar, participants will be exposed to real examples of scorecards and KPIs, applicable in education institutions.

Main topics covered

• Strategic goals in educational institutions;
• Strategic objectives in alignment with strategic goals and mission statement;
• KPIs for educational institutions;
• Initiatives;
• Scorecards & Dashboards.

Key Learning Points: 

• Develop annual objectives in alignment with the strategic goals and mission statement;
• Select the KPIs that measure the respective objectives;
• Develop initiatives to achieve the respective objectives;
• Develop scorecards at the organizational and departmental levels;
• Develop dashboards that visualize the data in the scorecards and monitor the progress of the institution and the departments.

Presenter’s profile

Dr. Randa Hariri is the Assistant Professor & Director of Institutional Research Assessment and Planning Institutional Advancement at Dar Al-Hekma University.

Randa is highly passionate about teaching and teaching improvement. This is strengthened through her experience as a teachers’ trainer and as a certified KPI professional and practitioner

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on 1^st February, at 1:00 PM – 2:00 PM EET.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge.

Webinar Recording

The webinar recording will be available on our eLearning platform.

Are you using a new and improved collection of the most popular Hospitals KPIs ? The Top 25 Hospitals KPIs – 2016 Extended Edition brings you a selection of KPIs, researched and refined, that can help you strengthen your performance measurement and management framework.

Specifically developed to take the reader one step closer to an efficient KPI monitoring and reporting process, the Top 25 Hospitals KPIs -2016 Extended Edition makes for a valuable addition to any KPI Library used by professionals in the healthcare industry.

Highlights from the Report

• Complete hands-on experience in working with KPIs
• Detailed documentation for each KPI
• Complex articles on best practices in terms of KPI selection and documentation.

By emphasizing the use of KPIs today, the Top 25 Hospitals KPIs – 2016 Extended Edition is a useful resource for any professional looking to refresh an existing performance measurement system or to promote the use of KPIs in the organization.

According to Aurel Brudan, The KPI Institute’s CEO, ‘Top 25 Hospitals KPIs – 2016 Extended Edition is a synthesis of what smartKPIs.com is all about: it provides an overview of how Hospitals KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team.”

About smartKPIs.com

smartKPIs.com is the result of a wide research program conducted by The KPI Institute dedicated to documenting and cataloguing how KPIs are used in practice. It is an online platform for performance measurement, it offers high quality resources and collaboration functionality for the community of registered members, enabling them to make smart decisions regarding their performance management initiatives.

Get your brand new Top 25 Hospitals KPIs – 2016 Extended Edition and start implementing the knowledge now!

To make sure everything goes according to your plans, it is important to identify the right tools and methods to implement your strategy.

This webinar provides a great opportunity for professionals to share their views and perspectives on what 2017 has in store for the performance management field.

Cristina Tarata, The KPI Institute’s Head of Research Programs, will present the envisioned trends and the most interesting research topics for this year.

Main topics covered

• 2016 – A year in review;
• Performance management trends in 2017;
• Key areas for improvement;
• Start the year with a winner’s mindset.

Key Learning Points

• Acknowledge the important trends in the performance management field in 2017;
• Identify how those trends can affect your organization;
• Apply practical techniques to create a performance culture and a winner’s mindset.

Presenter’s profile

Cristina Tărâță is the Head of Research Department, at The KPI Institute. Cristina’s research activity is reflected by the development of the smartkpis.com database and by the documentation of over 1,000 KPIs from 16 functional areas and 25 industries. She has also coordinated the launch of over 90 reports ”Top 25 KPIs in 2011-2012”; and the development of several book series: The KPI Compendium and The KPI Dictionary Series.

As a consultant, Cristina was involved in multiple projects concerned with implementing a performance management system based on the Balanced Scorecard at the strategic, operational and individual level. Among representative clients, there is the Abu Dhabi Retirement Pensions and Benefits Fund.

Furthermore, she revised the performance management architecture of companies from different industries, including financial institutions, petrochemicals, public sector, health and professional services.

 Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on January 25^h, at 11:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge.

Webinar Recording

The webinar recording will be available on our eLearning platform.

The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified KPI Professional and Practitioner training course, scheduled for the 19-23 February 2017, Dubai.

By attending this course, you will gain both theoretical knowledge and practical skills in working with KPIs, which will enable you to start a KPI implementation project, or to review existing KPIs, as soon as you get back in your organization.

Certified KPI Professional and Practitioner

Coming from The KPI Institute’s core series of certification courses, the Certified KPI Professional and the Certified KPI Practitioner both materialize 12 years of research in the field of key performance indicators, encompassed in a five-day learning experience that makes The KPI Institute approach a very complex, but efficient journey for our customers.

The Certified KPI Professional conceived to cover a rigorous KPI measurement framework and enable the participants to overcome the challenges of KPI selection and data gathering by understanding the best practices in their business environments.

The Certified KPI Practitioner complements the Certified KPI Professional and shows participants how to improve the practical skills in working with KPIs and to develop instruments like scorecards, dashboards and KPI documentation forms,

5 Benefits 

• Develop the project plan for a KPI implementation initiative;
• Practice a sound framework to ensure KPIs are aligned to strategy;
• Receive personalized feedback on developing the KPI portfolio of instruments;
• Expand your business network by becoming a member of the international Certified KPI Professionals Community;
• Access +15 templates that help you implement a KPI Measurement Framework in your organization.

Learning objectives 

• Understand KPI measurement challenges;
• Differentiate between objectives, KPIs and initiatives;
• Understand KPI selection in different contexts;
• Select KPIs for scorecards and dashboards;
• Develop a KPI implementation project plan;
• Optimize the KPI activation and data gathering process.

Evaluation 

The certification process is finalized when you complete all stages of the learning experience. You will receive a:

• Certificate of Completion: after completing pre-course activities, passing the Certification Exam and the Learning Assessment Quiz;
• Certificate of Attendance for Certified KPI Professional: after participating at the 3 days of on-site training course;
• Certificate of Attendance for Certified KPI Practitioner: after participating at the 2 days of on-site training course;
• Certified KPI Professional diploma: after you have successfully completed all the 3 stages of the learning experience.

We strongly advise you to ensure that you will receive your Certified KPI Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

The KPI Institute announces the launch of a new webinar series, starting with the 25th of January 2017.

Live and recorded, one-hour interactive sessions will become available every week, exploring ultimate topics of Performance Management! Skillful trainers, dedicated to sharing knowledge and offering top solutions based on advanced research, are now answering the needs of worldwide professionals!

The first webinar will be held by Aurel Brudan, the founder and CEO of The KPI Institute, who will explore the 2017 organisational and employee performance management challenges and trends around the world.

Visit our online Marketplace for more valuable resources and webinars.