Monthly Archives: April, 2018

riyadh

Certified KPI Professional and Practitioner

April 15th, 2018 Posted by Events 0 thoughts on “Certified KPI Professional and Practitioner”

With over 15 years of experience and research and over 10,000 course participants worldwide, The KPI Institute boasts an undeniable history of expertise, profficiency and mastery over all elements pertaining to measuring and managing performance. It comes as no surprise that with such great reputation and knowledge, comes great responsibility to impart it with the rest of world. We can safely say that we’ve successfully accomplished this objective through our flagship courses, the Certified KPI Professional and Practitioner.

Our two C-KPI courses have been organized a total of 421 times over the past years, totalling almost 6,000 participants and continue to attract newcomers and returnees, whom have crossed our threshold before, but wish to perfect their trade.

The KPI Certified Professional and Practitioner recognitions are unique at global level, given the certification process thoroughness and the in-depth expertize dedicated to KPI measurement that participants acquire in this educational program.

 

Why even measure performance in the first place?

Back in 2013, a Mercer report on Performance Management noted that only 3% of companies acknowledged that their PM systems provide any discernible value to the company

Even more so, the same report highlighted that managerial skills, specifically how well managers set employee goals, KPIs, provide feedback, evaluate & link performance to critical talent management decisions (such as compensation, development and careers), represented the key driving points behind successful performance results.

Building upon these results, The KPI Institute ran its own study and found out that 51.62% of our surveyed professionals stated that their most challenging aspect in working with employess oftentimes represented selecting the right KPIs for them, followed by gathering data and documenting KPIs (14.67% / 13.96%).

So through these research endeavours, we now know that it is difficult for many managers to fully grasp the intricacies of working with KPIs. Here’s where our C-KPI courses come into play.

 

The world is your oyster

Companies looking to boost their performance would do well by optimizing their performance – either organizational, operational, departmental or individual, by generating added value from KPI measurement. You can gain a competitive edge, by differentiating yourself and gaining the respect of your peers, by demonstrating commitment to your profession through your interest in continuous learning and the latest trends in measuring performance.

Recognizing this, we’ve travelled the world with our Certified KPI Professional and Practitioner courses, seeking to provide support to those companies in need of improvement. In the last two years, TKI has assisted both public and private sector companies across several continents, from numerous countries & cultures:

Bahrain – 6 (courses)/63 (participants), Brunei – 8/166, Egypt – 16/266, Malaysia – 25/234, Mauritius – 3/50, Nigeria – 5/80, Oman – 22/400, Qatar – 16/160, Saudi Arabia – 107/1800, Sudan – 2/66, UAE – 118/1662.

Quote from Aurel

The KPI Professional and Practitioner training courses are designed to help you understand KPI measurement challenges and provide ways to address them. To ensure a smooth learning experience, TKI offers you toolkits, templates, case studies, good practice examples from some of the most successful organizations worldwide, as well as thought-provoking exercises.

The mantra behind this course is „Differentiate, Organize, Document, Optimize, Develop”.

If you wish to immerse yourself into the world of KPIs, learn the taxonomy & typology, find out how to structure a performance management framework and actually gain results from all of the efforts required to birth this project, look no further than our C-KPI courses.

Our training approach allows us to have significant, discernible impact on company practices, whilst preserving the main objectives of improving results and developing personnel. Because we intently focus on driving home the point that a company’s mission, vision and values are its quintessential components, we’ve structured both of our courses in 4 modules, so that all participants understand this from the get-go.

 

Certified KPI Professional

1.KPI Selection

  • Differentiate between objectives, KPIs and initiatives, for a more relevant KPI selection
  • Apply best practice techniques to KPI selection

2.KPI Documentation

  • Document KPIs in a standardized template
  • Establish targets for KPIs

3.Data Gathering

  • Optimize the KPI activation and data gathering process
  • Work with data custodians

4.Data Visualization

  • Design efficient scorecards and dashboards
  • Apply best practices in terms of visual design

 

Certified KPI Practitione

1.KPI Project Plan

  • Get-buy in for a KPI implementation project
  • Develop a comprehensive project plan for a KPI implementation

2.KPI Selection

  • Organize a KPI selection workshop
  • Create a value driver concept map

3.KPI Measurement

  • Organize the data gathering process
  • Create communication templates to gather data

4.KPIs in Context

  • Develop scorecards and dashboards
  • Develop a KPI report

Position yourself among the top professionals in performance measurement, by obtaining the premium recognitions for your competencies both as a professional and practitioner. Be the differentiating force in your company. Drive people’s ambition forward, strive for improvement at every step.

Today’s business world is a fierce stage, in which every actor is trying their best to one-up their competitors. Geographical barriers are no longer the final frontier – performance can thrive anywhere. As long as the fire to strengthen your management practices remains strong and your conviction in a structured approach unwavering, we are confident that your company can also become a success story worth mentioning. 

Riyadh

Certified KPI Professional Training Course in Riyadh

April 4th, 2018 Posted by Events 0 thoughts on “Certified KPI Professional Training Course in Riyadh”

Facilitated by Mihai Toma, Management Consultant, this in-house training course was delivered between the 20th – 22nd of March 2018, in Riyadh, Saudi Arabia for a government sector company that is specialized in financial services.

This company is a major regional player renowned for innovation and is serving clients in several industries across local, national, regional and international levels.Riyadh

“This course is excellent one and fulfill my expectations”!” said Abdullah Ali Al Aglaa, Head Leadership and professional development unit

Certified KPI Professional Training Course is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Saudi Arabia, having diverse backgrounds and areas of expertise in finance.

We approached the following key topics:

  • KPI typology & taxonomy;
  • KPI Documentation and Target Setting;
  • Data Gathering and Visualization.

“It was a great course and it has all the subjects of KPIs in a very systematic way. The perfect instructor I have ever had for a course” said Khalid Abdullah Al Zain

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations, and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Dubai

Certified Performance Audit Professional Training Course in Dubai

April 3rd, 2018 Posted by Events 0 thoughts on “Certified Performance Audit Professional Training Course in Dubai”

Facilitated by Alin Sonda, Head of Performance Audit Services this course was held in Dubai, United Arab Emirates, between the 18th and 20th of March 2018 and is part of a series of certification courses dedicated to the rigorous usage of performance audit and KPIs in practice. Dubai

In the first day, the course agenda covered the following subjects:

  • Understanding the Context for Performance Management Auditing;
  • The Pillars of the Performance Management Systems;
  • Performance Management Auditing Tools.

The second day sessions covered the following discussion topics:

  • Analysis of Performance Management Documents;
  • The Performance Management Maturity Survey;
  • Interviewing Key Stakeholders;
  • Create insightful data analysis.

In the third day of the course the next themes were approached:

  • Consolidate the Audit Report;
  • Present the Audit Findings & Recommendations;
  • The Performance Audit Project Plan.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

  • Group discussions, exercises, simulations and case studies;
  • Explanation of the theory regarding performance audit;
  • Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
  • Customized feedback regarding the present use and the future plans for implementing performance management systems;
  • Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from United Arab Emirates, Saudi Arabia and Bulgaria having different backgrounds and areas of expertise in their working fields like Consulting and Government.

Before beginning the course, sharing challenges of previous experience in working with audit and KPIs was encouraged and some of them were:

  • Reporting performance;
  • Process level;
  • Performance Audit cycle.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

  • Initiative management;
  • Employee level;
  • KPI Selection and audit;
  • Decision making.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

  • Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
  • Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
  • Certified Performance Audit Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified Performance Audit Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the Performance Audit Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at office@gpaunit.org and you will receive a tailored offer.

For more information contact one of our representatives:

Alin Sonda
alin.sonda@kpiinstitute.com

Dhaka

Certified KPI Professional Training Course in Dhaka

April 2nd, 2018 Posted by Events 0 thoughts on “Certified KPI Professional Training Course in Dhaka”

Facilitated by Alina Miertoiu, Benchmarking Specialist this course was held in Dhaka, Bangladesh, between 9th and 11th of March 2018 and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice. Dhaka

In the first day, the course agenda covered the following subjects:

  • The world of KPIs;
  • Understanding KPIs;
  • KPI typology;
  • KPI taxonomy.

The second day sessions covered the following discussion topics:

  • KPI Selection;
  • KPI Alignment;
  • KPI Documentation;
  • Working with targets.

In the third day of the course the next themes were approached:

  • Data gathering;
  • Data visualization;
  • Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

  • Group discussions, exercises, simulations and case studies;
  • Explanation of the theory regarding performance measurement;
  • Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
  • Customized feedback regarding the present use and the future plans for implementing performance management systems;
  • Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Bangladesh having different backgrounds and areas of expertise in their working fields like Manufacturing, Healthcare, Retail and Agriculture.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

  • KPI Selection;
  • International standardization;
  • BSC Perspective;
  • KPI Alignment;
  • Process implementation;
  • Qualitative KPIs.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

  • Documenting KPIs clearly and concisely;
  • Visualizing KPI results;
  • Working with indexes;
  • Individual performance to align with organizational strategies.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

  • Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
  • Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
  • Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Cosmin Chindris
cosmin.chindris@kpiinstitute.com