We are proud to announce that between the 20^th–22^nd of March 2019, Alina Miertoiu, Senior Consultant for The KPI Institute, hosted the first Certified OKR Professional 3-day training course in Kuala Lumpur.

Participants from various functional areas, such as trainers, consultants, sales professionals, HR professionals, CEOs or IT Product Development joined us for this learning experience.

The main expectations of the attendees from the course were to:

• Understand what OKRs are;
• Understand what key results are and how to set them;
• Understand the difference between OKRs and other Performance Measurement Tools;
• Understand how to align OKRs between different organizational levels, especially at the employee level;
• How to set OKRs for specific functional areas.

Course journal

The C-OKR training course provides a deeper understanding on how to set and work with OKRs, in order to support fast decision-making and innovative thinking.

The three days learning experience blends the theory and best practices, with case studies meant to increase the understanding of the main concepts through practical applications.

Day I

The most engaging part of Day 1 was the exercise highlighting what makes the OKR system a hot topic nowadays, and how is it different from KPIs or MBO.

Attendees were also introduced to the concept of stretched goals, which are meant to push the employees and the organization to do more than what is expected and to the various types of OKRs, such as aspirational and committed ones. It was definitely a very challenging day, with a lot of questions being asked and several debates taking place.

Day II

During Day 2, which was a more practical and hands-on day, the participants’ view on performance measurement and cascading was challenged.

Emphasis was placed on the importance on having all employees able to understand the strategic objectives of the organization, and create quarterly personal objectives, which go beyond just operational work, focusing on adding value and working towards achieving strategical objectives.

Day III

Day three was quite dynamic, since it was wholly dedicated to a third case study for OKR selection and alignment, and ended with these OKRs’ review.

Based on the data provided, participants were asked to simulate intermediate or final OKR review sessions, while I, as the facilitator, took part as the responsible employee for those OKRs.

I made sure to play the “bad cop” role for the first time, so that the review could feel more than just a simulation, with attendees considering this exercise one of most successful one.

Sign-ups and registration!

As performance is a constant preoccupation, we would be more than happy to assist you throughout your performance journey!

If you enjoyed reading our course journal and feel that this learning environment would be suitable for your needs, why not visit our training calendar and check what best suits your learning needs?

If you’re someone that does not have a lot of time on their hands, to go to a course in person, we also have online training courses that align well with Performance Management topics:

• Certified Performance Management Professional
• Certified KPI Professional

Otherwise, if the opportunity of customized training courses is of interest to you or you’d like to know more information, contact Alina Miertoiu directly, at alina.miertoiu@@kpiinstitute.com.

The KPI Institute, the global leader in performance management and KPIs training and certification is pleased to announce that Maxpert Training, based in Beirut, have agreed to join our Training Partner network.

Maxpert Training specializes in international programs with certifications in Project Management, Quality Management, Safety and Maintenance and Management.

As a Training Partner, Maxpert Training will gain further knowledge and tools in deploying and using KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in organizations.

Maxpert Training is a member of Maxpert group of companies, which owns and manages several companies in Lebanon, Italy, UAE, KSA, and US.

“Becoming Certified KPI Professional is essential for every management role. As Lebanon recently discovered oil and gas off its shore is currently preparing to take foreign investment to get its infrastructure up to par. Thus both strategic planning and execution have become key. Such a certificate is mandatory to teach and help employees with the right tools to measure the performance” – Mrs. Elissar Hamadeh, Executive Manager Maxpert Group of Companies.

The KPI Institute Program brings product and service offerings within its Key Performance Indicators Management Framework to more than 37 countries from the Middle East, Latin America, Europe and South-East Asia. These partners provide growth and awareness of strategy execution, performance measurement and management to clients through education, consulting and technology.

The KPI Institute Partners commit a significant team of professionals in order to build a performance measurement and management practice, and thus gain authority in their region, acquire strong client bases, and develop deep performance management training and consulting expertise.

This partnership between The KPI Institute and Maxpert Training debuts with the launch of the first Certified KPI Professional course in Lebanon, scheduled for 26th to 28th of June 2019.

About Maxpert Training

Maxpert Training is proud to be a Training Partner and provider to many top global training organizations. Maxpert Training core competencies include Project, Mechanical, Electrical, Safety and Maintenance.

We believe clients know good value when they see it. It starts with great content, great customer service, added value, such as (industry-exclusive) world-class learning, post-class “take-aways” and continued learning, and a network of peers unlike any other.

Our programs teach not just the foundation, but the best-known practices delivered by top organizations. Clients will learn not just the ‘academic’ understanding but will put these practices to work in our interactive, workshop format.

For more information, visit Maxpert Training.

About the KPI Institute

The KPI Institute is a leading global research institute specialized in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance, and from customer service to innovation performance.

Insights are disseminated through a variety of publications, subscriptions services, and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered through training and advisory services.

For more information visit The KPI Institute.

Contacts:

The KPI Institute:

Cosmin Chindris

Email: [email protected]

Or

Maxpert Training

Nidal Shaaban

[email protected]; 00961 71 82 3330

and

Nourhan Eid

[email protected]; 00961 76 745 747

Between the 18^th – 20^th of March 2019, Raluca Vintila, Management Consultant for The KPI Institute, hosted the Certified Performance Management Professional (C-PM) 3-day training course in Kuala Lumpur.

Participants from various industries, such as Mechanical & Industrial Engineering, Education Management, and Information Technology and Services have joined us for this learning experience.

Attendees were invited to express their learning needs and expectations from the course:

• Understanding what is a Performance Management System (PMS) based on KPIs and how to design it
• How to manage performance across organizational levels in an aligned manner
• How to bring KPIs from the strategic to the lower managerial levels
• How to improve and enhance the Organizational Strategy through the PMS
• Understanding how to address and cover performance gaps, in a formal and structured manner
• How to measure staff performance and team performance
• What types of rewards and recognition systems are recommended to connect to a PMS

Course journal

The C-PM training course provides the pillars, tools, and resources required for the effective implementation of the Performance Management Framework. In the first 2 days of the training course, we focused on the 6 pillars that need to be applied to ensure performance improvement, starting from data analysis and reporting, continuing with decision-making and initiative management, and ending with learning and building a performance culture.

Day I

Generally speaking, the most appreciated part of Day 1 was the exercise that highlights the differences between 13 performance-related concepts, ranging from vision and mission to KPIs, targets, and tasks. Participants found extremely relevant the tools that support the implementation of the Performance Management System, starting from the Desired State of Evolution and Strategy Map, to the Portfolio of Initiatives and Initiative Documentation Form.

Day II

The most engaging learning experience of Day 2 was the Performance Review Meeting, where participants took on different roles, such as Performance Manager, CEO and KPI owner. Besides having fun, the attendees understood how important it is to make decisions based on performance data and to have a rigorous preparation prior to the meeting.

Day III

These six pillars discovered in the first 2 days were applied on the 3^rd day, in 12 scenarios, starting from different levels across the company, all the way to diverse capabilities and different stakeholders. All the learning has been integrated into a final simulation, which ended up being extremely dynamic for the participants as they simulated the process of airplane production.

To ensure a smooth learning experience, the training course blended in toolkits, templates, case studies, and best practices examples from some of the most successful organizations worldwide, as well as thought-provoking exercises.

Sign-ups and registration!

As performance is a constant preoccupation, we would be more than happy to assist you throughout your performance journey!

If you enjoyed reading our course journal and feel that this learning environment would be suitable for your needs, why not visit our training calendar and check what best suits your learning needs?

If you’re someone that does not have a lot of time on their hands, to go to a course in person, we also have online training courses that align well with Performance Management topics:

• Certified Performance Management Professional
• Certified KPI Professional

Otherwise, if the opportunity of customized training courses is of interest to you or you’d like to know more information, contact Raluca Vintila directly, at [email protected]