Posts tagged "Performance Measurement"


The Performance Measurement and Management In Industry 4.0 Symposium

November 27th, 2019 Posted by Events 1 thought on “The Performance Measurement and Management In Industry 4.0 Symposium”

Between the 18th – 19th of November, 2019, the University of Padua, Italy, co-hosted in partnership with the Performance Management Association (PMA), the Performance Measurement and Management In Industry 4.0 Symposium. The KPI Institute was honoured to be invited and participate in the event, having been represented by Adrian Brudan, General Manager for the EMEA Region.symposium

The symposium gathered scholars, consultants and practitioners from all over the globe, to focus their discussion, share their experiences and research findings on all of the upcoming industry challenges faced by the 21st century’s companies, as they delve deeper in what is known today as the Fourth Industrial Revolution.

For the past years, the business world has seen the rise of numerous new technological developments: Advanced Manufacturing, Additive Manufacturing, Augmented Reality, Big Data Analytics, Cloud, Cyber Security, Horizontal and Vertical integration, Industrial Internet of Things, Simulations. Organizations around the world are trying to keep up with these trends and it is becoming painstakingly clear that many are faltering in their performance measurement and management practices.

The KPI Institute, represented by Adrian Brudan, GM of the company and Ph.D. student at The West University, in Timisoara, contributed to the discussions with two research studies:

  • Performance Management & Measurement Challenges at the Dawn of a New Technological (R)Evolution and
  • Performance Management Maturity Model: Role for Improving Decision-Making in a Digitized World.

The first research study conducted by Adrian – Performance Management & Measurement Challenges at the Dawn of a New Technological (R)Evolution, features research carried out over a period of 5 years, with inputs received from participants that attended 199 certification programs in the field of performance management and measurement organized by The KPI Institute, in both open and in-house formats.

The programs were delivered in 48 cities, from 34 countries, on 6 continents. There were 3112 participants who took part in discussions which generated all of the data collected, representing 741 organizations, from 29 diverse industries, with an average of 16 participants per program/discussion.

The study’s central premise revolved around the main challenges that organizations highlight as being key underperformance factors when it comes to performance measurement & management. Each of these main factors represents a compilation of several sub-factors, which together end up resulting in an overarching issue for the company.


The findings reflect that organizations encounter as many challenges as per the number of categories of sub-clusters identified in the study, which led to the development of its main categories. The challenges reflect both technical issues with the concepts of KPI selection, standardization and activation, as well as more generic challenges that pertain to matters such as system deployment, maintenance and maturity due to lack of proper buy-in and nurturing of a performance-driven culture.

The second research study – Performance Management Maturity Model: Role for Improving Decision-Making in a Digitized World, focused on bringing to the fore all of the field-related research work and knowledge, gathered in the last 10 years, under the coordination of Adrian Brudan, GM of the Global Performance Audit Unit – GPA Unit, the strategy and performance audit division of The KPI Institute. Its purpose is to provide integrated strategy and performance management systems assessment solutions through rigorous research, education and analysis.

The GPA Unit developed the Performance Maturity Model Framework, in order to assess the complexity of an institution’s organizational capabilities. The framework relies on approximately 300 assessment parameters, grouped under 5 major areas of organizational performance improvement that reflect best practices in the field.

The Performance Measurement and Management In Industry 4.0 Symposium was a most insightful and inspiring experience. With each year, every new edition brings forth greater and more novel ideas, signaling that the way to deal with today’s recurrent performance challenges does have a one-size fits all solution, but multiple ways to reach the end goal. The symposium acts as a platform for establishing links between research groups with complementary activities, and an opportunity to share experiences with the business world.

We are honoured and proud to have been a part of this event and look forward to its future editions!


Certified Objective Key Results (OKR) Professional in Kuala Lumpur

April 18th, 2019 Posted by Events 0 thoughts on “Certified Objective Key Results (OKR) Professional in Kuala Lumpur”

We are proud to announce that between the 20th22nd of March 2019, Alina Miertoiu, Senior Consultant for The KPI Institute, hosted the first Certified OKR Professional 3-day training course in Kuala Lumpur.


Participants from various functional areas, such as trainers, consultants, sales professionals, HR professionals, CEOs or IT Product Development joined us for this learning experience.

The main expectations of the attendees from the course were to:

  • Understand what OKRs are;
  • Understand what key results are and how to set them;
  • Understand the difference between OKRs and other Performance Measurement Tools;
  • Understand how to align OKRs between different organizational levels, especially at the employee level;
  • How to set OKRs for specific functional areas.

Course journal

The C-OKR training course provides a deeper understanding on how to set and work with OKRs, in order to support fast decision-making and innovative thinking.

The three days learning experience blends the theory and best practices, with case studies meant to increase the understanding of the main concepts through practical applications.

Day I

The most engaging part of Day 1 was the exercise highlighting what makes the OKR system a hot topic nowadays, and how is it different from KPIs or MBO.

Attendees were also introduced to the concept of stretched goals, which are meant to push the employees and the organization to do more than what is expected and to the various types of OKRs, such as aspirational and committed ones. It was definitely a very challenging day, with a lot of questions being asked and several debates taking place.

Day II

During Day 2, which was a more practical and hands-on day, the participants’ view on performance measurement and cascading was challenged.

Emphasis was placed on the importance on having all employees able to understand the strategic objectives of the organization, and create quarterly personal objectives, which go beyond just operational work, focusing on adding value and working towards achieving strategical objectives.


Day three was quite dynamic, since it was wholly dedicated to a third case study for OKR selection and alignment, and ended with these OKRs’ review.

Based on the data provided, participants were asked to simulate intermediate or final OKR review sessions, while I, as the facilitator, took part as the responsible employee for those OKRs.

I made sure to play the “bad cop” role for the first time, so that the review could feel more than just a simulation, with attendees considering this exercise one of most successful one.

Sign-ups and registration!

As performance is a constant preoccupation, we would be more than happy to assist you throughout your performance journey!

If you enjoyed reading our course journal and feel that this learning environment would be suitable for your needs, why not visit our training calendar and check what best suits your learning needs?

If you’re someone that does not have a lot of time on their hands, to go to a course in person, we also have online training courses that align well with Performance Management topics:

Otherwise, if the opportunity of customized training courses is of interest to you or you’d like to know more information, contact Alina Miertoiu directly, at

TKI Conference Presentation: KPIs, Scorecard and Dashboard for HR

May 27th, 2014 Posted by Events 0 thoughts on “TKI Conference Presentation: KPIs, Scorecard and Dashboard for HR”

Cristina Tărâță, Research Coordinator at The KPI Institute, delivered on the 21st of May 2014, a 45 minutes presentation as part of the 15th HR Shared Services & Outsourcing Summit 2014, which took place in Chicago, Illinois.