Posts tagged "Performance Management"

The 22nd Performance Magazine – Printed Edition Is Now Out!

August 31st, 2022 Posted by Press release 0 thoughts on “The 22nd Performance Magazine – Printed Edition Is Now Out!”

The newest edition of the PERFORMANCE MAGAZINE is now available in The KPI Institute’s Marketplace and Amazon.

The 22nd edition of the Performance Magazine focuses on how data may transform businesses while producing significant results considering that in today’s generation, everything is developing fast and drastically, including how plans are established and implemented, as well as how employees carry out their jobs. 

On the cover, join Kevin Hartman, Google’s Chief Analytics Evangelist, and dive into the world of data analytics. Discover how data creates new structures and dynamic bonds while embodying digitalization.

Moreover, this issue explores how artificial intelligence affects performance management, what makes a strong data strategy, and what the top business intelligence trends are like in 2022. It also covers the digital initiatives of several cities across the world using performance assessment methods and strategic development ideas. This edition can be an instrument for learning how to embrace technological change while making achievements in sustainability.

The 22nd Performance Magazine highlights the following:  

  • The state of strategy and performance management in 2022
  • Updates on industry trends, best practices, and innovations
  • Role of data analytics in business strategy and performance
  • Interviews with strategy experts and academicians
  • Comprehensive global analysis and concept presentations
  • Exclusive insights from top consultants
  • Guides in boosting personal performance
  • Recommended resources and tools for data savvy and decision-makers

Learn more about data analytics, innovation, and digitalization in relation to strategy and performance management while reading through each page of the PERFORMANCE MAGAZINE Issue No. 22, July 2022. You can grab a digital copy in The KPI Institute’s Marketplace or through this link: Performance Magazine 22. For an additional printed copy, you can order yours via Amazon

 

Innovation Highlights: Advancing Performance with State-of-the-Art Solutions

June 13th, 2022 Posted by Certification, Courses 0 thoughts on “Innovation Highlights: Advancing Performance with State-of-the-Art Solutions”

Editor’s Note: “Innovation Highlights: Advancing Performance with State-of-the-Art Solutions” is an article written by The KPI Institute’s Jr. Management Consultant Andreana Dumitrescu and former Business Research Analyst Agnes Ilyes. This piece was first published in the latest edition of Performance Magazine

Embracing innovation is part of upgrading your organization’s performance. It requires building your innovation capability, culture, and management as well as getting inspiration from your environment. Here are some ideas to get you started.

Become a Citizen-Developer

Low-code development platforms have a revolutionary role, increasing the performance of software developers, accelerating application delivery, and simplifying complex tasks. At the same time, low-code and no-code tools for programming allow anyone without experience in the domain to create applications or systems, and these users are called citizen-developers. 

Low-code development platforms can automate time-consuming processes, allow employees to use visual and templated workflows, and make technology products reach the market faster. This leads to efficiency, new levels of growth, and great business value. However, those who need customized solutions may still need to use high-code platforms. While users may no longer need to learn coding, no-code platforms are expensive and may not appeal to small businesses. 

Using Drones in Performance Management

In the construction industry, drones are used to monitor employee productivity, collecting real-time data for organizations and giving them a competitive edge. The system gives them the ability to monitor people and activities and gather information fast. This information can be about whether a project is completed on time and on budget, spotting unauthorized use of or damage to the employer’s property, employee safety, human error, and labor costs. Drones can record photos and videos, and the footage can be easily shared with any device. With real-time access to the progress of a project, managers can determine potential causes of delays and the contribution of employees to the overall business strategy and project success. 

Microlearning as the Future of Workplace Learning

The global microlearning market is expected to reach $3. 8 billion by 2027, according to the report “Global Microlearning Industry” by Reportlinker.com. Microlearning refers to learning delivered in short-form, independent units and typically features personalized videos, tutorials, quizzes, or games. 

The topics of microlearning are the simplified versions of those taught in complex and widely structured learning environments. The shift to remote work and the demand for new skills accelerated the popularity of microlearning. The benefits of microlearning include accessibility, flexibility, and reduced development costs. It attracts workers, especially millennials, who prefer faster and engaging learning sessions, customized, and relaxed to avoid cognitive overload. 

Uber’s T3 B3 Process

When Uber’s employees complained that the company’s traditional performance review was subjective and dwelled too much on employees’ past behavior, the transport company devised a strategy called the T3 B3 Process. T3 B3, which means “top three bottom three,” asks employees to identify their top three qualities and bottom three areas for improvement. Their answers will generate new goals, which are entered into a system accessible to all members of the organization. 

Uber’s new review process highlights development based on job performance. The regular feedback that employees receive are categorized into positive reinforcement or constructive advice. Every week, managers monitor their feedback ratios and balance the two categories.

The Military Adopts the 360-degree Appraisal System to Get Rid of Toxic Leaders

Used by companies like Amazon, IBM, and Netflix, the 360-degree appraisal system will now be integrated into the selection board and assignments processes of the U.S. Marine Corps. It will conduct a pilot program first in 2022 and implement it fully in 2024. This means moving away from solely depending on their fitness reports, which are performance notes from two supervisors. 

The U.S. Marine Corps believes that a 360-degree performance review will help them avoid promoting senior leaders who may not be fit for the positions. By getting the feedback of Marine’s senior officials and subordinates, the organization can detect traits of toxic leadership as well as potential strengths and unidentified weaknesses. 

The 360-degree feedback offers employees regular confidential feedback from multiple viewpoints. This feedback system involves personalized questions and workflows, qualitative feedback, and agile pulse surveys. Moreover, the 360-degree review process emphasizes social reinforcement, encouraging workers to be more open to feedback and adjust their behavior. 

According to Harvard Business Review, initiatives to innovate usually fail and even successful innovators struggle to maintain their performance due to “the lack of an innovation strategy.”

For more than 10 years, The KPI Institute has established standard in every facet of performance management through tailored KPI-based solutions. Join the Certified Innovation Performance Professional Live Online course on 18-22 July 2022 to learn how to link innovation to your organization’s strategy and goals in achieving excellence in performance, or get certified in IP Professional. For further details, visit our website

TKI Podcast: Aurel Brudan Dives Into New Concepts and Trends in Strategy and Performance

April 4th, 2022 Posted by Events, Podcasts, Research 0 thoughts on “TKI Podcast: Aurel Brudan Dives Into New Concepts and Trends in Strategy and Performance”

“Learning is changing, and management is changing. But it’s exciting to be part of this change,” according to Dr. Aurel Brudan, CEO and founder of The KPI Institute. 

In a podcast interview hosted by Lu Ngo of ILMS, Dr. Aurel shared his knowledge and insights on the changes that organizations have been navigating since the pandemic started. With over 19 years of international work experience in Europe, North America, and Australia, Dr. Aurel has delivered training and learning sessions in a variety of settings for different industries. His areas of expertise include strategic and operational planning, project management, and strategic performance management systems implementation.

In the past two years, Dr. Aurel said that the interest in digital transformation, advanced analytics, and artificial intelligence has increased. In terms of strategy and performance management, he explained that the trends revolve around agility, innovation, and relationship management, which shapes how companies interact with customers and employees. He stressed the importance of constantly monitoring the business environment and responding to the changes accordingly.

One powerful change he observed is “the accelerated pace of innovation,” which influences how people experience services today, such as dining and shopping. He pointed out that innovation can be driven by either organizations or individuals who now have more time to “refocus their efforts and reprioritize things in their lives.”

According to Dr. Aurel, The KPI Institute is also adapting to the times in several ways. Its latest efforts are enhancing research frameworks across various research centers, restructuring learning journeys, and exploring the practice of consulting 4.0 or delivering consultancy services in a virtual environment.

Dr. Aurel also delved into the most pressing issues that affect how organizations develop their strategies. He explained how integrating sustainability into business plans could affect profitability and how a certain level of capability maturity can sustain operations. He expounded on the equilibrium between efficiency and resilience as well as the concept of well-being performance. In addition, he described how too much efficiency can affect the productivity and attitude of employees.

One of the questions that Ngo asked Dr. Aurel concerns organizations with limited resources: How will they be able to apply the new best practices in order to thrive these times? Watch the whole podcast interview to find out what he believes is the best solution.

The other topics discussed during the interview are:

  • The three major changes in managing and measuring employee performance in work from home setup
  • The four enablers of the changes in strategy and performance management
  • How The KPI Institute applies the latest concepts in strategy
  • Two important practices that will shape the workplace culture in 2022

Discover them all by watching Dr. Aurel’s entire interview now!

PERFORMANCE Magazine

Adapting to Uncertain Times: The Latest Issue of Performance Magazine Is Out

March 4th, 2022 Posted by Research 0 thoughts on “Adapting to Uncertain Times: The Latest Issue of Performance Magazine Is Out”

PERFORMANCE Magazine

Dear partners and beloved community,

On behalf of The KPI Institute, I would like to wish you all a wonderful spring and success in all your projects!

The first part of the year, as well as the beginning of a new season, brings a plus of energy in our lives, and hopefully, we can use this positive vibe to improve the organizations we are part of and to contribute to making the world a better place.

As we look forward to the challenges and opportunities 2022 has for us, I invite you to reflect on the latest practice in strategy and performance management by exploring the first printed edition of PERFORMANCE Magazine this year.  

You will find valuable insights related to adapting strategy to highly volatile business environments and structuring better performance management-related processes and tools. You will discover how employee performance is managed by modern organizations, trends in business analytics, and success stories from the public sector around the world.

For the Cover Story, I presented the highlights of The KPI Institute’s 2021 global practices report related to strategic planning, performance measurement, and strategy execution. The full version of the report will be released in April. Follow The KPI Institute’s LinkedIn page and stay tuned for the announcement!

Equipping you with the latest research and industry know-how to achieve performance excellence has always been the core of The KPI Institute’s existence. The latest issue of PERFORMANCE Magazine is just one of the many exciting things we have planned for you this year.

Enjoy reading and thank you for making us a part of your learning journey!

 

Cristina Mihăiloaie

Business Unit Manager – Research Division

The KPI Institute

Towards a Performance-oriented Culture: How To Build Healthy Work Relationships

March 4th, 2022 Posted by Certification, Courses, Events 0 thoughts on “Towards a Performance-oriented Culture: How To Build Healthy Work Relationships”

Building healthy work relationships is essential for both the employees and their employer when they are building a performance-oriented culture.

Citing several studies on work relationships, SHRM Foundation’s Effective Practice Guidelines Series shows that high-quality human relationships can impact one’s physical and psychological health, cognitive abilities, thinking capacity, learning, resiliency, commitment, creativity, and organizational citizenship behavior. This means more efficient employee coordination with qualities that support “greater organizational effectiveness and efficiency.”

However, the work setup of most companies changed when the COVID-19 pandemic struck the world. Organizations moved their operations online, forcing employees to perform their duties and communicate virtually. 

Cultivating professional relationships is not easy in such an environment. Employees connecting virtually rather than face-to-face communication have lesser chances of building relationships, according to a study held by Xiao-Ping Chen, the Philip M. Condit Endowed Chair in Business Administration at the University of Washington Foster School of Business.

Findings showed that it is difficult to understand the nonverbal cues of remote workers, such as facial expressions, hand gestures, silence, or delayed responses. Moreover, most employees struggle with paying attention during a meeting done via video conferencing.

What Organizations Can Do

Increasing resilience in the workplace as people recover from a crisis means giving them purpose and hope, flexibility and adaptability, and connection to their colleagues. Organizations can arrange activities that can help employees stay connected even while working remotely. 

In an interview with CNBC, Jason Fried, CEO of the project management company Basecamp, recommends a daily check-in with colleagues or a time at work where they can share ideas and express support over personal matters.

Meanwhile, education company General Assembly implemented watercooler chat over coffee through video chat rooms. Meg Randall, the director of product delivery for the company’s tech team in New York City, said that those coffee breaks help her mentally start her day. “It’s a small talk that lasts for a few minutes, but it’s a nice ritual if you’re craving that human connection every day, which I have been,” said Randall. 

Trust, transparency, and open communication can also help organizations nurture healthy work relationships. One of the ways this can be tested, particularly between leaders and employees, is performance evaluation. Assessing employee performance has changed due to the pandemic. 

In the online event held by ECCP and HURIS on August 2021, Cristina Mihăiloaie, Business Unit Manager at The KPI Institute, said that the performance criteria used for employee evaluations, whether it involves key performance indicators or not, should be “flexible, easy to adapt to changes, and more focused on the extent to which the role is successfully achieved, compared to looking at operational details.”

“For example, employees who worked from home and multitasked between being a parent and a professional may have missed some meetings, or maybe they seemed more absent during work. Overall, if the output of their job is good, the operational details may be less important,” she said. 

Join Cristina as she delivers the Certified Performance Management Systems Audit Professional Live Online course on 07 – 11 March 2022 / EMEA 18:00 – 22:00 GST and ASEAN 09:00 – 13:00 CST (US).

This 40-hour course will discuss how to diagnose and audit the maturity of performance architectures for five capabilities: strategic planning, performance measurement, performance management, performance culture and employee performance management.

Don’t miss this opportunity to widen your knowledge and experience in employee performance management. You can sign up here.

From the Pros: How To Build a High-Performance Culture

January 11th, 2022 Posted by Certification, Courses, E-learning 0 thoughts on “From the Pros: How To Build a High-Performance Culture”

A high-performance culture is characterized by behaviors and norms that allow organizations to achieve outstanding results and superior performance. 

Citing the book “Leadership in High-Performance Organizational Cultures” by Stanley Truskie, the University of Ottawa states that organizations with a high-performance culture experience financial and non-financial success at the same time. Some examples of non-financial success are employee retention, customer satisfaction, competitiveness, and innovation. 

How can leaders build and sustain a high-performance culture? Vibhas Ratanjee, Senior Practice Expert — Organizational and Leadership Development at the analytics and advisory firm Gallup, stated that there are five cultural drivers of such culture. He emphasizes that leaders must know how to communicate clearly and consistently to help employees understand what is expected of them. In addition, identifying values and rituals guides employees in interacting within the organization and resonates with how they deal with clients. 

Ratanjee points out the need to establish and optimize work teams and structures. Work Gallup’s findings show that how employees perceive work structure has an impact on their engagement. Another driver is the development of a company’s human capital. He suggests that managers must hold coaching sessions that drive performance “based on how each person is enabled to use their own unique abilities.” 

The final cultural driver is performance management. One of Gallup’s recommendations is to invest in hiring high-performing managers. “Investment in managers is critical. They account for 70% of the variance in team engagement but an alarming 65% of managers are not engaged or are actively disengaged.”

Cristina Mihăiloaie, Business Unit Manager and Performance Management Consultant at The KPI Institute, wrote in her article on performancemagazine.org that embedding performance within an organizational culture impacts both internal and external stakeholders. 

For internal stakeholders, it can increase accountability regarding the quality of their work and establish their role and contribution to the organizational strategy. For external stakeholders, it means positioning the organization as a trustful and reliable partner, enhancing customer experience, and improving employer brand and market image.

If you would like to learn more about how to nurture a performance culture and manage your organization’s performance in different scenarios, join The KPI Institute’s Certified Performance Management Professional Live Online Course on 20 – 24 February 2022 (EMEA: 09:00 – 13:00 GST and ASEAN: 13:00 – 17:00 GMT +8). 

The 40-hour course will discuss the ins and outs of a performance management system architecture, the fundamentals of performance review meetings, and how to use data to enhance the decision-making process. 

Do not miss this opportunity to gain knowledge, practical experience, and a chance to connect with a community of industry experts and professionals. Invite your colleagues and sign up here.

Top 5 Most Popular Live-Online Training Certifications at The KPI Institute

January 4th, 2022 Posted by Certification, Courses, Events 0 thoughts on “Top 5 Most Popular Live-Online Training Certifications at The KPI Institute”

If 2020 was the year for survival mode, 2021 was the year for adapting to changes that came our way. Adaptability is not just about keeping up with modern technologies and trends. It’s more about how we use them to accelerate change and foster a culture of innovation in the workplace, and this won’t be possible without valuing learning and development.

That is why The KPI Institute continues to deliver quality live-online certification programs in strategy and performance management. These learning sessions are designed to help organizations and professionals address business challenges, gain competencies, and achieve results.  They are packed with tools, frameworks, resources, exercises, and expert recommendations.

Before we put 2021 behind us, let us revisit the courses that made a mark on you. According to our data, here are the top live-online training programs of The KPI Institute that received the highest number of participants last year.

  1. KPI Certified Professional and Practitioner: “Embedding more than 15 years of research, this educational program will provide you the necessary knowledge and skills to differentiate yourself from other professionals through a rigorous and structured approach to measuring performance.”
  2. Strategy and Business Planning Professional Certification: “The course aims to offer participants a chance to build up a strategic mind-frame, understand key strategy planning concepts, use strategy planning tools, in individual and team exercises, and reflect on the best practices in the field through case studies and debates.”
  3. Balanced Scorecard Management System Professional Certification: “The training course provides the pillars, tools, and resources required for an immediate application and Balanced Scorecard Management System in your own organization.”
  4.  Certified Performance Management Professional and Practitioner Certifications: In this course, participants will “Obtain a premium recognition for your competencies both as a professional and practitioner to demonstrate your ability to monitor and improve current performance levels in different scenarios, in a standardized and effective manner.”
  5. Certified OKR Professional: “The three-day course trains participants in how to set and work with OKRs and offers them the opportunity to get certified on the ability to deploy and use OKRs in accordance.”

To learn more about other certification programs, check out the Performance Management Training Calendar 2022.

2021 Highlights: Discover The KPI Institute’s Top Courses, New Partners, and More

December 31st, 2021 Posted by Certification, Courses, E-learning, Employees, KPIs, Research 0 thoughts on “2021 Highlights: Discover The KPI Institute’s Top Courses, New Partners, and More”

The KPI Institute (TKI) capped off  2021 with numerous feats. From welcoming more participants to revenue growth to signing new partnerships, take a look back at how the organization navigated changes and chased success throughout the year.

Here are the 10 highlights reflecting our steadfast drive for progress:

  1. New courses: TKI launched the Agile Strategy Execution, Certified Performance Audit Professional, and Executive Education Program  as a response to
  2. A growing online community: Smartkpis.com, the world’s biggest database of documented KPIs, attracted over 2000 new subscribers and members.
  3. Unparalleled KPI research: With more than 17 years of experience in the field, The KPI Institute remains a valuable source of the most popular KPIs in various industries and functional areas. You can learn more about them by downloading the Top KPIs reports and KPIs of the Month infographics.
  4. Trusted by Major Organizations: TKI provided consulting services for the National Grid (KSA), Andes Petroleum (Ecuador), Power International Holding (PIH) – 14 Entities, Solutions by STC, Islamic Development Bank, Program for Health Assurance and Purchasing, Sharquia Development Authority (KSA), and Al Nahdi Family Office.
  5. Expanding organizational structure: The company saw a 64% increase in the number of employees this year compared to 2020.
  6. Nurturing a multicultural environment: As a global research institute, the TKI ecosystem is composed of skilled professionals, specialists, and consultants with different cultural backgrounds. Its employees and collaborators come from Romania, Indonesia, Jordan, Lebanon, Australia, Egypt, Malaysia, Philippines, India, Mauritius, Nigeria, Greece, Italia, Turkey, and Vietnam.
  7. High-quality training sessions: TKI recorded a 121% increase in the number of training courses organized in 2021 compared to 2020.
  8. Most coveted certifications: The certification program with the highest number of participants in 2021 was the KPI Certified Professional and Practitioner, followed by the Strategy and Business Planning Professional Certification. The Balanced Scorecard Management System Professional Certification, the Certified Performance Management Professional and Practitioner Certifications, and the Certified OKR Professional also made it to the Top 5.
  9. Significant partnerships sealed: Three new partners strengthened the presence of TKI in different markets. Thanks to Strategic KPI from Tunisia, Enroute International Limited from Bangladesh, and Third Sector Center for Training and Management Consultancy Saudi Arabia.
  10. Attracting audiences worldwide: The number of course participants during open training sessions in 2021 rose by 82% compared to 2020.

Join us this year in conquering new heights and empowering the world to achieve exceptional performance.

If you don’t find what you’re looking for above, email us at office@kpiinstitute.org or call at T: +61 3 9028 2223 / M: +61 4 2456 8088.

The KPI Institute’s Performance Management Training Calendar 2022 is Out Now

December 15th, 2021 Posted by Courses, E-learning, Events 0 thoughts on “The KPI Institute’s Performance Management Training Calendar 2022 is Out Now”

 

Committed to helping organizations stay ahead of the curve, The KPI Institute has released its Performance Management Training Calendar for 2022. It features the most popular live-online courses designed for professionals who want to discover their untapped potential, root out business challenges, and take their performance to the next level.

Virtual training opportunities are growing by leaps and bounds. Choosing the right course provider is a make or break factor for professionals who want to make smart investments in learning and achieve results,” said Roxana Barb, Head of Educational Programs at The KPI Institute.

“Our over 17 years of experience in the field of KPI research and the unparalleled credentials of our facilitators in strategy and performance management serve as the backbone of the professionalization roadmap of our course participants. Our mission has always been to help them become experts in their fields,” she added.

Each performance management training course is a blend of research-based lessons, structured knowledge, practical insights from highly experienced facilitators, industry perspectives, and solutions tailored to real-world situations. Participants can enjoy extensive access to learning resources, toolkits and frameworks, consultancy, and networks of professionals and experts in their respective fields.

  • CERTIFIED KPI PROFESSIONAL AND PRACTITIONER LIVE-ONLINE CERTIFICATION – This program is meant to improve the practical skills in working with KPIs and developing instruments like scorecards and dashboards. Participants will acquire a sound framework to measure KPIs, starting from the moment they are selected, until results are collected in performance reports.
  • CERTIFIED OKR PROFESSIONAL LIVE-ONLINE CERTIFICATION – This course teaches participants how to set and work with OKRs and offers them the opportunity to get certified on the ability to deploy and use OKRs in accordance with The KPI Institute’s standards, developed through extensive research and practical knowledge in the field of Performance Management and Objective Setting.
  • CERTIFIED STRATEGY AND BUSINESS PLANNING PROFESSIONAL LIVE-ONLINE CERTIFICATION – The course will help improve an organization’s business planning process and long-term organizational performance, through the use of strategic planning tools that will ultimately lead to smarter and quicker strategic decisions.
  • CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL LIVE-ONLINE CERTIFICATION – This course offers insights and best practices for improving performance in different scenarios, from data analysis and reporting, decision making and initiative
    management, to building a performance culture.
  • CERTIFIED PERFORMANCE MANAGEMENT SYSTEMS AUDIT PROFESSIONAL LIVE-ONLINE CERTIFICATION – This educational program presents a rigorous approach to diagnosing and auditing the maturity of performance architectures across 5 capabilities: strategic planning, performance measurement, performance management, performance culture, and employee performance management.
  • CERTIFIED EMPLOYEE PERFORMANCE MANAGEMENT PROFESSIONAL LIVE-ONLINE CERTIFICATION – Attendees will gain exposure to best practices and key concepts, and will learn how to establish and use criteria for performance evaluations, from the implementation stage, to the improvement and maintenance of the company’s employee performance management system.
  • CERTIFIED DATA ANALYSIS PROFESSIONAL LIVE-ONLINE CERTIFICATION – Attendants will understand through practical learning how to effectively collect, analyze, and interpret data by enabling managers/analysts to draw insights from both
    quantitative and qualitative data, based on historical statistics and trend analysis.
  • CERTIFIED DATA VISUALIZATION PROFESSIONAL LIVE-ONLINE CERTIFICATION – An exclusive framework that provides insights on effective visual communication, through a rigorous approach to creating visual representations of vast information,
    techniques of standardization, and tailored data visualization tools.
  • CERTIFIED BENCHMARKING PROFESSIONAL LIVE-ONLINE CERTIFICATION – Benchmarking’s methodological uniqueness is represented by the identification and analysis of the processes that lead to a company achieving superior performance,
    offering the opportunity to compare an organization’s performance against industry competitors.
  • CERTIFIED GOVERNANCE & COMPLIANCE AUDIT PROFESSIONAL LIVE-ONLINE CERTIFICATION – This course is a great opportunity to access the best practices in the field of Governance & Compliance, to gain the necessary knowledge and skills to diagnose and audit the maturity of this system, and to find the best solutions to achieve the next maturity level.
  • CERTIFIED BALANCED SCORECARD MANAGEMENT SYSTEM PROFESSIONAL LIVE-ONLINE CERTIFICATION – This course focuses on delivering all the information needed to fully comprehend the value of the Balanced Scorecard, as well as on developing the necessary skills for its successful implementation.
  • CERTIFIED INNOVATION PROFESSIONAL LIVE-ONLINE CERTIFICATION – This course provides an interactive practice-based learning environment, focusing on best practices for developing and maintaining an innovation-oriented organizational culture within organizations.
  • CERTIFIED SUPPLIER PERFORMANCE PROFESSIONAL LIVE-ONLINE CERTIFICATION – We will develop our participants’ skills in managing supplier performance and crafting a strategic approach to procurement, by enabling the identification of performance gaps and implementing action agreements with suppliers.
  • CERTIFIED AGILE STRATEGY EXECUTION PROFESSIONAL LIVE-ONLINE CERTIFICATION – The Certified Agile Strategy Execution Professional course reflects the best methodologies to leverage the benefits of deploying an integrated strategy and
    performance management framework within organizational settings.
  • CERTIFIED CUSTOMER SERVICE PERFORMANCE PROFESSIONAL LIVE-ONLINE CERTIFICATION – Participants will not only understand the importance and implementation phases for the Customer Service Excellence standards, but they will be given the necessary tools to implement it internally and measure its impact externally.

To inquire about the courses and find out which suits your learning needs, contact:

For Middle East
Teodora Gorski
Managing Director MENA
E: teo.gorski@kpiinstitute.com
M: +971 55 787 6427

For Asia Pacific
Sasikala Annamalai
Senior Business Development Manager
E: sasikala.annamalai@kpiinstitute.com
M: +60 12 591 1366

For the Rest of the World
Alexandru Muntean
Head of Customer Engagement
E: alex.muntean@kpiinstitute.com
M: +40 747 060 997

The Six Pillars of a Performance Improvement System According to Experts

November 30th, 2021 Posted by Certification, Courses, E-learning 0 thoughts on “The Six Pillars of a Performance Improvement System According to Experts”

Fast trends and flashes of disruptions in the business world can press more demands on a company’s performance. Having the right strategy, processes, and tools is how one can win — and stay — in the game.

To help organizations manage their performance at all levels, The KPI Institute’s Live Certified Performance Management Professional course will present the six pillars for performance improvement: data analysis and reporting, decision making and initiative management, and learning and building a performance culture.

Andrea Minelli, a management consultant at The KPI Institute and the course facilitator, will walk professionals through 12 different scenarios where the six pillars can be applied. He has done consultancy projects in performance management system implementation at the corporate, departmental, function, and individual level as well as agile employee performance appraisals. He has also delivered several training programs to clients from various industries, from open format to in-house training courses.

During the live session, participants will get a comprehensive view of the Performance Management System architecture as well as techniques for recalibrating it. They will learn the best practices in reporting key performance indicators (KPIs), the data analysis process, and performance review meetings.

By participating in the 40-hour course, attendees can obtain 40 CPD credits to include in their CPD records for their professional body, institute, regulator, or employer.

The final stretch of the Live Certified Performance Management Professional course this year is happening on 15 – 19 December 2021, 18:00 – 22:00 GST for EMEA and 09:00 – 13:00 CST (US) for ASEAN.

Fill out the form here to secure your slot. You may also contact the following for your inquiries:

Middle-East Advisor

Teodora Gorski

Managing Director MENA

E: teo.gorski@kpiinstitute.com

M: +971 55 787 6427

Asia-Pacific Advisor

Sasikala Annamalai

Senior Business Development Manager

E: sasikala.annamalai@kpiinstitute.com

M: +60 12 591 1366

Recent Comments