The KPI Institute through its Center for Sustainability Performance has developed a new research publication, Sustainability Reporting – Making sense of the international frameworks. The report is designed to lead professionals into reporting efficiently their sustainability efforts.

This research aims to shed light on popular international non-financial reporting frameworks and to provide guidance to organizations on selecting optimal sustainability reporting tools, based on their scope and capabilities. Additionally, the paper also addresses the wider context of sustainability reporting, by looking at the trends driving reporting practices worldwide.

Benefits

• Standardized analysisof 7 of the most utilized international sustainability reporting frameworks;
• Comparisonof the 7 frameworks based on key elements, including subject coverage, industry guidance and KPIs;
• Recommendationson how to select the suitable reporting tools for your organization.

Frameworks analyzed throughout the report:

• GRI Standards;
• International Integrated Reported Framework;
• ISO 26000;
• OECD Guidelines for Multinational Enterprises;
• SASB Sustainability Accounting Standards;
• Social Return on Investment Framework;
• UN Global Compact.

Sustainability reporting has been increasing in scope over the past years, with the number of organizations worldwide issuing sustainability reports growing yearly, driven by several major trends, reflecting shifts in the regulatory, community, investor and consumer landscapes.

Improve your sustainability reporting skills by downloading the paper for FREE!

About the Center for Sustainability Performance

Operated by The KPI Institute, a leading global research institute specialized in business performance, The Center for Sustainability Performance disseminates and applies more than 14 years of expertise in Key Performance Indicators (KPIs) research and education to the sustainability field.

The Center for Sustainability Performance provides dedicated professional sustainability related services, ranging from consultancy and research, to specialized trainings, which promote the use of advanced non-financial reporting standards and help organizations manage and improve their sustainability operations.

The Certified Data Analysis Professional course is dedicated to achieving precision, data based decision making strategies through a rigorous data analysis process within the company.

Through this practical approach, participants can draw more accurate conclusions that will enable them to understand the meaning of data, the insights it reveals and what is the hidden potential enabled by comprehending historical data and trend analysis.

The KPI Institute invites you to become a Certified Data Analysis Professional on 19 -21 July 2017 in Kuala Lumpur.

5 Benefits  

• Receive guidance to improve your data collection process;
• Support organizational processes by developing a customized data analysis framework;
• Optimize the decision making process by exploring efficient ways to analyze data;
• Improve initiative management through insights generated from the use of data analysis tools;
• Obtain premium recognition as a Certified Data Analysis Professional by completing a unique learning program.

Learning objectives  

• Differentiate between the dimensions of data quality;
• Get insights on best practices in data collection;
• Analyze solutions for organizing, synthesizing and aggregating data;
• Apply data analysis techniques on both quantitative and qualitative data;
• Understand the common and special causes of a measure’s variance;
• Learn how to effectively report data analysis;
• Discover ways to improve performance reporting of KPIs or metrics.

We strongly advise you to ensure that you will receive your Certified Data Analysis Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

Growing a performance culture requires a systematic approach to managing the performance of organizations, teams and individuals.During our next webinar, you’ll have the opportunity to explore specific tools and practices which contribute to this goal, serving not only as working instruments, but also as channels of change for mindsets and personal behaviors. 

Main topics covered

• Collective understanding of culture (vision, strategy, expected attitudes);
• Alignment on the strategic and operational dimensions;
• Approach at the organizational, team and individual levels;
• Correlation with the people processes in the organization;
•  Performance management setup for sustaining a performance culture.

Key Learning Points

• Understand what a performance culture is;
• Learn how to align strategic and operational planning processes;
• Have all the required information to identify and decide the optimal approach at the company, department and individual levels;
• Learn about how people processes are interconnected and often need adjustment to support a performance culture;
• Get tips and tricks to setup and sustain a performance culture.

Presenter’s profile

Aura Serea is the Chief Talent Officer of The KPI Institute, as well as an expert HR professional, consultant and practitioner with over 15 years of experience in Organizational Development and Talent Management. She has been involved in designing and delivering educational and training programs, aimed at but not only – competency development in her area of expertise.

As an educator, Aura has facilitated hundreds of training sessions and consulting programs on talent management subject matters, in multiple industry settings, ranging from the oil & gas industry, utilities and healthcare to FMCG, finance and the chemical industry

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on July 12, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.

Following the successful series of the Performance & KPI Executive Meeting in 2016 across the region, The KPI Institute is opening the new 2017 edition! The first event that brings together top-level corporate executives will take place at Grand Millenium, Kuala Lumpur, on the 20^th of July, from 08.30 to 11.00 AM.

The purpose of the Performance & KPI Executive Breakfast Meeting is to explore and discuss challenges and trends in Organizational and Employee Performance.

Facilitated and led by Aurel Brudan, Founder and CEO at The KPI Institute, it is an unique event for top executives to share their expertise and knowledge with each other for the benefit of their organizations.

WHY ATTEND?

• Examine key tools that help you enhance organizational performance;
• Grasp the best practices in implementing a framework for KPI Measurement;
• Understand KPI measurement challenges and how to address them;
• Gain new insights from high-level executives, selected from across range of industries;
• Get expert advice on the most pressing and complex issues.

KEY DISCUSSION TOPICS 

• Organizational Performance Improvement and KPI Trends for 2017;
• Understanding Key Performance Indicators in the Individual Performance Management System context;
•  Challenges in working with KPIs and Performance management.

There are LIMITED spots, secure yours NOW!

CONTACT

Mohd Shahril Abd Manan

Management Consultant

E-mail: [email protected]

The KPI Institute has worked extensively in helping Utilities professionals from all around the world to measure and improve their performance. First publication from The Utilities Performance Benchmarking Series 2017 is  Key Performance Indicators for Water Utilities and a preview of this is available here.

Our publication focuses in providing in-depth comprehension on performance levels and the utilization of Key Performance Indicators (KPIs) in Water Utilities. The report includes 178 Water KPIs with historical data collected in 5 years from 35 companies located in 11 countries from Europe, America, Asia, Australia, Africa. 1 Data Catalogue displaying performance results in Microsoft Excel, complementary offered to the report.

The research study focused on 5 key areas of the performance management and measurement processes:

• Customers – includes metrics related to Market Distribution, Customer Satisfaction, Brand Perception and Customer Service.
• Operations – includes metrics which reflect on production and distribution processes, focusing on the reliability or quality of the infrastructure used.
• Environmental Impact – pinpoints the environmental mark of the organization, measuring Green Gas Emissions and Waste Management.
• Corporate Governance – reflects on management effectiveness, audit and decision making.
• Human Capital – contains metrics related to the following topics: Workforce Profile, Professional Development, Innovation and Health and Safety.

The Operations cluster is the most comprehensive one, containing 68 KPIs out of the 178 indicators included. Likewise, the indicators are categorized in 6 main areas:

• Transmission network (e.g. # Treated water towers, % Earthquake resistant pipeline joints);
• Interruptions (e.g. # Interruption time (minutes), % Interruptions restored within 5 hours);
• Restorations (e.g. % Restoration of unplanned water supply, % Sewer spills attended within 1 hour);
• Operations quality (e.g. # Overall operation and maintenance index, % Yearly water losses);
• Key Processes (e.g. # Infrastructure planning and delivery, # Core financial processes);
• Water Consumption (e.g. % Non-revenue water, # Groundwater (megaliters).

Our Benchmarking studies aim at helping organizations to better position themselves on the market and assess their performance level in comparison to their competitors. Moreover, they promote a recalibration of improvement initiatives and strategic approaches in order to enable development within the organization.

Get your brand new Key Performance Indicators for Water Utilities Report and start implementing the knowledge now!

About the Center for Performance Benchmarking

The Center for Performance Benchmarking is commited to support professionals in their continuous performance improvement efforts by providing a unique and complex learning experience, which goes beyond a simple benchmarking study. Our Center creates a community of benchmarking practitioners and organizations interested in sharing best practices and advancing the way businesses are being benchmarked.

About the Utilities Performance Labs

The KPI Institute has worked extensively in helping Utilities professionals from around the world to measure and improve their performance. This expertise is comprised in all the Utilities related resources gathered in an exhaustive performance lab. The Utilities Performance Lab aims at measuring and raising the efficiency of key operations, customers relations, health and safety of employees as well as reduce, the environment footprint for companies operating in the water, gas or electricity sector.

Finding relevant performance benchmarks within the Gas Utilities industry can be a problematic task for professionals, especially given the demanding and risky environment in which they work. Hence, being able to see the bigger picture by having a clear view of the industry’s performance levels and gaining the capacity to benchmark their own performance against the industry standards is a must for performance managers and practitioners.

In order to reveal the key indicators used by well-known Gas Utilities companies in 2016, The KPI Institute, through its Center for Performance Benchmarking and Utilities Performance Labs, initiated a large secondary benchmarking project. Join us to see what our initiative revealed in regards to the performance management of the gas sector.

Main topics covered

• Performance measurement challenges within the Gas Utilities;
• Findings for Operations;
• Findings for Human Capital;
• Findings for Customers;
• Findings for Environmental Impact;
• Findings for Corporate Governance.

Key Learning Points

• Identify the industry’s performance level within the Gas Utilities industry;
• Enable practitioners to activate new KPIs within their organizations;
• Generate added value from a benchmarking initiative.

Presenter’s profile

Alina Miertoiu is a Business Research Analyst at The KPI Institute. She is a Certified Benchmarking Professional and KPI Professional and is the Director of the Center for Performance Benchmarking. Her research activity in the Performance Management field has resulted in the documentation of +500 Key Performance Indicators examples.

As a research analyst, one of Alina’s significant research programs focused on developing a benchmarking study in the utilities sector for three major utilities: Water, Gas and Electricity Generation, which comprises worldwide data.

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on July 5, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.

Visual communication is effective only when it is aligned with the way people see and think. The course provides insights on the importance of data visualization, fundamental principles, as well as means to increase non-verbal communication skills through effective visualizations.

This course will help you improve communication within your company, through visual displays of quantitative data. You will learn, through practical applications, how to communicate visually in an effective way and how to increase reporting efficiency, leading to a better understanding of the presented data, and thus, to smarter and quicker strategic decisions.

Some of the main aspects addressed by the “Certified Data Visualization Professional” course are the need for a more rigorous approach to creating visual representations of vast information, techniques of standardization and tailored data visualization tools.

Benefits 

• Receive relevant guidance for developing visual representations in order to discover, understand and communicate information;
• Create better and more relevant reports by understanding the fundamental concepts in data visualization;
• Offer intelligible data sets to decision-making parties through creating excellent graphical representations;
• Improve your performance in presenting data and enhance viewer experience by acknowledging the importance of communication through visual representation;

Learning objectives 

• Understand the fundamentals of creating and designing a visual representation for your intended users;
• Select the right communication channel in accordance with the target audience;
• Learn how to collect and design standardized data inputs and outputs;
• Apply the design techniques required to create an effective visual representation;
• Discover key steps in improving your organizational and departmental visual communication.

Evaluation

The certification process is finalized when you complete all stages of the learning experience. You will receive a:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the three days of on-site training course;
• Certified Data Visualization Professional diploma (hard copy): after you have successfully completed all of the three stages of the learning experience.

We strongly advise you to ensure that you will receive your Certified Data Visualization Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

In today’s international market, successful performance reports have proven that Internal Marketing is essential for the deployment of external marketing programs and has become an extension to the implementation of any functional strategy.

Internal Marketing plays a highly relevant role when it comes to impacting an organization’s performance level. By influencing key success components, such as employee satisfaction, retention, engagement, internal communications and many more, Internal Marketing has a direct impact on the bottom line. Furthermore, when employees are aligned with the business goals and become relevant and efficient brand ambassadors, customer and product success rates also improve, driving revenues up.

Main topics covered

• Internal Marketing – general understanding;
• Internal Marketing – a strategy for success;
• Internal Marketing – life cycle;
• Best practices in Internal Marketing;
• Benefits and implications of Internal Marketing.

Key Learning Points

• Understand how to develop successful Internal Marketing strategies;
• Apply best practices within your organization;
• Make use of quantitative and qualitative KPIs to measure the efficiency of Internal Marketing;
• Learn how to generate added value for organizations through the use of Internal Marketing techniques.

About the speaker

Alexandra Ioana Pescaru is a well-respected professional with over 10 years of experience in developing corporate marketing and communication strategies for private companies across diverse industries and various countries, as well as an active volunteer and former expert within the Romanian Government in matters of gender equality.

As an Inbound Marketing Manager for The KPI Institute, Alexandra is the coordinator of all the creative teams and corporate communications departments, conceptualizing and orchestrating all the marketing campaigns that effectively reinforce and build our brand’s image.

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on June 28, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.

This certification was conceived to cover a rigorous KPI measurement framework and enable the participants to overcome the challenges of KPI selection and data gathering by understanding the best practices in their business environments.

The Certified KPI Professional materialize in more than 14 years of research in the field of key performance indicators, encompassed in a three-day learning experience that makes The KPI Institute approach a very complex, but efficient journey for our customers.

The KPI Institute invites you to become a Certified KPI Professional on 10 – 12 July 2017 in London.

5 Benefits  

• Support decision making by accessing relevant performance data;
• Use pre-populated tools to facilitate the implementation of a KPI Measurement Framework in your organization by receiving 10+ templates used in working with KPIs;
• Access an innovative learning experience based on a 3 stage educational process;
• Obtain premium recognition as a Certified KPI Professional by completing a unique international learning program;
• Expand your business network by becoming a member of the international Certified KPI Professionals Community.

Learning objectives  

• Differentiate between objectives, KPIs and initiatives;
• Understand KPI selection in different contexts;
• Apply best practice techniques to KPI selection;
• Document KPIs in a standardized template;
• Learn when and how to use benchmarking in target setting;
• Optimize the KPI activation and data gathering process.

We strongly advise you to ensure that you will receive your Certified KPI Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

Join us for the Strategy and Performance Excellence Conference, the 2nd Middle East event organised by The KPI Institute, which will bring you a strategic vision for your business.

As we always pay attention to our customers needs and suggestions the main topics of this year Conference are going to cover: Strategy, Performance, KPIs, Agile Management, Productivity and Innovation.

Mark your calendar and connect with over 100 professionals at more than 25 insightful sessions and workshops!

Benefits of attending the Conference:

Drive long-term business strategy across every organizational department;

Understand strategy planning and execution;

Build the right strategic plan and learn how to monitor and manage risk;

Adapt to a changing business environment and acquire competitive advantage;

Improve strategy translation, monitoring and control within organizations.

Why you cannot miss this event?

Our main objective is to offer participants a unique experience by creating an interactive knowledge hub for strategy practitioners, enabling them to experience innovative, insightful strategic solutions, network with strategy leaders from various industries and create new business opportunities.