Posts in Events

jeddah

Certified Data Analysis and Data Visualization Professional

June 7th, 2019 Posted by Events 0 thoughts on “Certified Data Analysis and Data Visualization Professional”

When it comes to data interpretation, visualization and analysis are two of the most important practices to master, as they are complementary to each other. Projecting unclear data renders its analysis and subsequent decision-making process almost irrelevant, as no one can truly tell what your data means.

In the same vein, if you showcase a clean design for what is ultimate non-curated data, everyone in that meeting will most likely struggle to find the start, middle and end point of your presentation, even though it is dressed up nicely.

For this very reason, we at The KPI Institute have created two courses – the Certified Data Visualization Professional and Certified Data Analysis Professional, which will harmonize your working knowledge of data.

 

The Certified Data Visualization Professional

Visual communication is effective only when it is aligned with the way people see and think. This course provides insights on the importance of data visualization, fundamental principles, as well as means to increase non-verbal communication skills through effective visualizations.

The C-DV course will help you improve communication within your company, through visual displays of quantitative data. You will learn how to communicate visually in an effective way and how to increase reporting efficiency, leading to a better understanding of the presented data, and thus, to smarter and quicker strategic decisions, as well as improved data analysis capabilities.

 

Learning objectives

  • Understand the fundamentals of creating and designing a visual representation for your intended users;
  • Select the right communication channel in accordance with the target audience;
  • Learn how to collect and design standardized data inputs and outputs;
  • Apply the design techniques required to create an effective visual representation;
  • Discover key steps in improving your organizational and departmental visual communication.

Creating clean, streamlined and expressive data visualization designs is a meticulous task. There is a lot of minutiae when working on this aspect, so for ease of learning, we’ve divided this course into 7 modules, as follows:

1.Content standardization

  • Systematically adjust your data before creating a visual representation
  • Identify the most relevant information required to be communicated

2.Channel selection

  • Identify the most appropriate channel to communicate your data
  • Align your visual representation to the viewer’s needs

3.Structure

  • Define the terms balance, proportion, movement, unity and emphasis
  • The significance of movement to effective graphic design

4.Format

  • Provide every visual representation with all the relevant information
  • Select the appropriate graph according to your predefined objectives

5.Express

  • Choose the right typography for your audience taking into consideration function and aesthetics
  • Understand the color theory

6.Report

  • Explore reporting methods and their taxonomy
  • Improve organizational performance through balanced reporting to provide clarity

7.Assess

  • Understand the importance of a checklist, self-evaluation and peer-evaluation
  • Ensure maximum efficiency of the entire process of creating a visual representation

 

The Certified Data Analysis Professional

Most companies that look to retain a strong presence on the market use data analysis at length, in order to pinpoint troughs and developments. As shown by an Intelligent Utility Report from 2011, successful businesses juxtapose historical data with current information, so as to get a good grasp over trend developments.

Moreover, a Deloitte Analytics Trends report from 2015 further reinforces this notion, by highlighting how certain leading organizational entities have started training their employees in tax analytics analysis, in order to better understand the company’s current state vs its would-be state, if any tax changes were to occur.

This type of proactive forethought and predictive mindset is what turns good companies into great industry leaders. One might have access to data, most certainly, but making use of it through thorough analysis and interpretation is what’ll ultimately secure them a winning spot in the market.

Our C-DA course gives you the capability to analyze statistical data on the finest of levels, so that you can feel confident when endorsing certain strategic business decisions.

 

Learning objectives

  • Develop a hands-on, practical overview of data analysis
  • Integrate statistical concepts and analysis tools that are widely used in corporate analytics environments
  • Analyze examples of practical applications for statistical methods, used in solving real-life business issues
  • Acquire mastery of basic MS Excel and statistical techniques through practical exercises

Over the course of more than 120 editions of the C-DA, we’ve found it best to divide it into 4 modules. While not as many as the C-DV course, the difference lies in the fact that when it comes to data visualization, there are several different notions that have to be tackled individually. Regarding data analysis, there are fewer elements to take into consideration, however these have much more depth to them and require greater focus in order to fully understand. As a result, this course’s modules are as follows:

 

2.1 Understanding data analysis

  • Basic data analysis processes; data quality; data source taxonomy; organizing, synthesizing and aggregating data

2.2 Data Analysis Tools and processes

  • Statistical Analysis Tools; Data visualization and pattern detection; data comparison; univariate and multivariate analysis; regression analysis

2.3 Advanced data analysis techniques

  • Probability and confidence; From exploratory to predictive modelling; data dimensionality; software enablers for Data Analysis

2.4 Data presentation

  • Essential aspects in data analysis outputs; summarization capacity for data interpretation

In recent years, one trend that has become commonplace is workload management optimization through data analysis, which allows for an efficient delegation of responsibilities. Back in 1776, one of the fathers of economics, Adam Smith, wrote in his magnum opus – The Wealth of Nations, that great values comes from the division of labour, since worker specialization equates to greater efficiency.

This is as true today as it was back then, only today we have access to meaningful data analysis knowledge, techniques & software that can help us pinpoint with greater accuracy where we have to allocate what, why and in what fashion.

Both data visualization and data analysis are core processes that turn on the light in an otherwise dark room for businesses. Instead of bumping through the dark, we can illuminate our way with data analysis, in a very pleasant, coherent and clean fashion, through data visualization.

Making use of one without the other is still better than none at all, but great organizations understand the value of combining the two, into one seamless process that behaves like a gift which keeps on giving . Curated data enables informed decisions. Clean, appealing, user-friendly curated data enables a clear vision, in addition to informed decisions.

panama

Certified Balanced Scorecard Management System Professional

May 27th, 2019 Posted by Events 0 thoughts on “Certified Balanced Scorecard Management System Professional”

Whether you like or dislike the Balanced Scorecard, the truth of the matter is that nowadays, it has become the cornerstone of a plethora of business tools. Moreover, the BSC has inspired numerous management models over the years, giving birth to innovative methods of measuring performance, aggregating & analysing results and then using these to improve results across the board.

We at The KPI Institute believe that the Balanced Scorecard should represent a basic knowledge element in every professional and practitioner’s handbook, which is why we’ve developed the Certified Balanced Scorecard Management System Professional course.

From performance measurement experts – PMOs, Performance Architects or Strategy Managers, to top/middle/lower level executives or seasoned professionals interested in enriching their performance measurement know-how, everyone can find something new to learn within the confines of this training course.

 

Goals & Benefits

If you’re wondering why choose this course over many others, here’s a brief list of the 4 fundamental learning objectives:

  • Comprehend the fundamentals of a Performance Management System
  • Transpose your organization’s strategy into a Balanced Scorecard Management System
  • Learn how to integrate the components of a Balanced Scorecard Architecture
  • Differentiate between objectives, KPIs and initiatives

However, that’s not all. During the 3-day experiential learning event, you’ll focus on several focal points aimed at ensuring you finish the course fully capable of taking everything you’ve learnt back to your company and successfully implementing it.

 

Day 1 – Performance Management System

We’ll be concentrating on what is the BSC, its role and founding elements, as well as how to clarify a mandate for improvement, enlist leadership support, and then dive into PM auditing and formulating organisational strategies.

 

Day 2 – Understanding the BSC Management System

Picking up where we left previously, we’ll now be looking to structure our organizational strategies, integrate them into our organizational system – from project, innovation, process and quality management, to human capital, budgeting, risk and stakeholder management, and finalize with strategy implementation.

 

Day 3 – Implementing and using a BSC

The final day will ensure you possess the necessary competency to gauge capabilities maturity, focusing on your business acumen improvement. Moreover, we’ll learn how to recalibrate our system, through insights generation, action items implementation & monitoring and remodelling our strategy based on the information we have garnered thus far.

At the end, we’ll go over the most crucial elements of nurturing a performance culture – communication, education, engagement, gamification and compensation.

For those familiar with our courses, they already know we structure them into modules. Therefore, if you’re looking for a modular explanation of what you’ll be able to discern throughout the 3-day Certified Balanced Scorecard Management System Professional course, here’s a quick debrief:

1.Balanced Scorecard Performance Management System Architecture

  • The Evolution of the Balanced Scorecard PMS and emerging trends
  • Performance management system main components

2. Translating the strategy

  • Formulate the main elements of the BSC management System such as vision, mission, objectives and initiatives
  • Against what is an organization benchmarked?

3. Developing the Balanced Scorecard Management System Architecture

  • Design the BSC Management System main elements based on business game
  • Translate the elements into the BSC Management System Architecture

4. Implementing the Balanced Scorecard Framework

  • Planning and deploying the implementation process
  • Performance reporting with the Balanced Scorecard

 

Over time, we’ve organized roughly 20 editions of this course, with over 300 participants. Our most recent ones speak for themselves: Saudi Arabia – 8 courses, 132 participants, Bahrain, 1 course, 20 participants, UAE – 3 courses, 50 participants. From newcomers to repeat attendees, we’ve had the pleasure of working with individuals coming from a myriad of backgrounds – from the oil industry, to healthcare, education, construction or finance, all eager to learn how their organization can make use of a BSC Management System.

 

Through the C-BSC course, we provide you with the tools and resources required for an immediate implementation of a Balanced Scorecard Management System in your own organization. Toolkits, templates, case studies, good practice examples from some of the most successful organizations worldwide, as well as thought-provoking exercises – all bundled together in an open-discussion format training session, where queries and debates are more than welcomed.

 

Differentiate yourself and gain respect among your peers, by demonstrating an unwavering commitment to continuous professional development and getting a clearer understanding of the marketplace conditions that forge your industry.

 

Become the beacon that your company needs and shine its way through what may be the darkness of unknown. We’ve all been there – no one knows why operations aren’t moving along swiftly, why employee turnover is increasing and why end results don’t even match 50% of our desired target. Through the knowledge gained through our C-BSC course, you’ll be able to finally provide an answer, as well as possible solutions.

okr

Certified Objective Key Results (OKR) Professional in Kuala Lumpur

April 18th, 2019 Posted by Events 0 thoughts on “Certified Objective Key Results (OKR) Professional in Kuala Lumpur”

We are proud to announce that between the 20th22nd of March 2019, Alina Miertoiu, Senior Consultant for The KPI Institute, hosted the first Certified OKR Professional 3-day training course in Kuala Lumpur.

OKR

Participants from various functional areas, such as trainers, consultants, sales professionals, HR professionals, CEOs or IT Product Development joined us for this learning experience.

The main expectations of the attendees from the course were to:

  • Understand what OKRs are;
  • Understand what key results are and how to set them;
  • Understand the difference between OKRs and other Performance Measurement Tools;
  • Understand how to align OKRs between different organizational levels, especially at the employee level;
  • How to set OKRs for specific functional areas.

Course journal

The C-OKR training course provides a deeper understanding on how to set and work with OKRs, in order to support fast decision-making and innovative thinking.

The three days learning experience blends the theory and best practices, with case studies meant to increase the understanding of the main concepts through practical applications.

Day I

The most engaging part of Day 1 was the exercise highlighting what makes the OKR system a hot topic nowadays, and how is it different from KPIs or MBO.

Attendees were also introduced to the concept of stretched goals, which are meant to push the employees and the organization to do more than what is expected and to the various types of OKRs, such as aspirational and committed ones. It was definitely a very challenging day, with a lot of questions being asked and several debates taking place.

Day II

During Day 2, which was a more practical and hands-on day, the participants’ view on performance measurement and cascading was challenged.

Emphasis was placed on the importance on having all employees able to understand the strategic objectives of the organization, and create quarterly personal objectives, which go beyond just operational work, focusing on adding value and working towards achieving strategical objectives.

Day III

Day three was quite dynamic, since it was wholly dedicated to a third case study for OKR selection and alignment, and ended with these OKRs’ review.

Based on the data provided, participants were asked to simulate intermediate or final OKR review sessions, while I, as the facilitator, took part as the responsible employee for those OKRs.

I made sure to play the “bad cop” role for the first time, so that the review could feel more than just a simulation, with attendees considering this exercise one of most successful one.

Sign-ups and registration!

As performance is a constant preoccupation, we would be more than happy to assist you throughout your performance journey!

If you enjoyed reading our course journal and feel that this learning environment would be suitable for your needs, why not visit our training calendar and check what best suits your learning needs?

If you’re someone that does not have a lot of time on their hands, to go to a course in person, we also have online training courses that align well with Performance Management topics:

Otherwise, if the opportunity of customized training courses is of interest to you or you’d like to know more information, contact Alina Miertoiu directly, at alina.miertoiu@@kpiinstitute.com.

performance management

Certified Performance Management Professional in Kuala Lumpur

April 1st, 2019 Posted by Events 0 thoughts on “Certified Performance Management Professional in Kuala Lumpur”

Between the 18th – 20th of March 2019, Raluca Vintila, Management Consultant for The KPI Institute, hosted the Certified Performance Management Professional (C-PM) 3-day training course in Kuala Lumpur.

performance management

Participants from various industries, such as Mechanical & Industrial Engineering, Education Management, and Information Technology and Services have joined us for this learning experience.

Attendees were invited to express their learning needs and expectations from the course:

  • Understanding what is a Performance Management System (PMS) based on KPIs and how to design it
  • How to manage performance across organizational levels in an aligned manner
  • How to bring KPIs from the strategic to the lower managerial levels
  • How to improve and enhance the Organizational Strategy through the PMS
  • Understanding how to address and cover performance gaps, in a formal and structured manner
  • How to measure staff performance and team performance
  • What types of rewards and recognition systems are recommended to connect to a PMS

Course journal

The C-PM training course provides the pillars, tools, and resources required for the effective implementation of the Performance Management Framework. In the first 2 days of the training course, we focused on the 6 pillars that need to be applied to ensure performance improvement, starting from data analysis and reporting, continuing with decision-making and initiative management, and ending with learning and building a performance culture.

Day I

Generally speaking, the most appreciated part of Day 1 was the exercise that highlights the differences between 13 performance-related concepts, ranging from vision and mission to KPIs, targets, and tasks. Participants found extremely relevant the tools that support the implementation of the Performance Management System, starting from the Desired State of Evolution and Strategy Map, to the Portfolio of Initiatives and Initiative Documentation Form.

Day II

The most engaging learning experience of Day 2 was the Performance Review Meeting, where participants took on different roles, such as Performance Manager, CEO and KPI owner. Besides having fun, the attendees understood how important it is to make decisions based on performance data and to have a rigorous preparation prior to the meeting.

Day III

These six pillars discovered in the first 2 days were applied on the 3rd day, in 12 scenarios, starting from different levels across the company, all the way to diverse capabilities and different stakeholders. All the learning has been integrated into a final simulation, which ended up being extremely dynamic for the participants as they simulated the process of airplane production.

To ensure a smooth learning experience, the training course blended in toolkits, templates, case studies, and best practices examples from some of the most successful organizations worldwide, as well as thought-provoking exercises.

Sign-ups and registration!

As performance is a constant preoccupation, we would be more than happy to assist you throughout your performance journey!

If you enjoyed reading our course journal and feel that this learning environment would be suitable for your needs, why not visit our training calendar and check what best suits your learning needs?

If you’re someone that does not have a lot of time on their hands, to go to a course in person, we also have online training courses that align well with Performance Management topics:

Otherwise, if the opportunity of customized training courses is of interest to you or you’d like to know more information, contact Raluca Vintila directly, at raluca.vintila@kpiinstitute.com

Dubai

KPI Essentials & Masterclass

March 14th, 2019 Posted by Events 0 thoughts on “KPI Essentials & Masterclass”

KPI Essentials & Masterclass – the Inception of KPIs

Our flagship courses, the Certified KPI Professional and Practitioner, represent the first step into entering the world of KPIs, performance measurement, management and ultimately, improvement. They are a stepping stone for individuals looking to gain a better grasp over the knowledge needed to carry their organization forward.

That being said, many managers, team leaders, heads of departments, directors, consultants and academics are already well-versed in the art of administering operations & people for better results. For this very reason, we have developed two courses to complement our flagship ones, the KPI Essentials and KPI Masterclass.

 

KPI Essentials

This course represents a step up from our standard C-KPI one, focusing on 5 main learning objectives:

  • Applying best practice techniques to KPI selection
  • Documenting KPIs
  • Structuring the data gathering process
  • Practicing decision-making based on data
  • Linking KPIs to incentive systems

 

It is designed to support you in developing key competencies in performance management, with the aim of improving processes such as KPI selection, KPI documentation, KPI data gathering and reporting. During the 3 days of training, you will become familiar with the most important tools and techniques in working with KPIs, and you will learn how to build a performance management culture.

We have structured this course so that once your training is done, you will have gained a higher degree of understanding surrounding the most essential aspects of working with KPIs.

If you wish to have access to international best practices for developing a KPI Performance Management Architecture and learn how to effectively measure performance through a variety of methods, so that your KPI selection process is fully optimized, this is the course to attend.

We will showcase how to enhance your PM framework, by successfully gathering, aggregating, curating and integrating data into your decision-making process. Moreover, during this course, we’ll be sharing over 10 templates used in working with KPIs, with our attendees, in order for them to get a better grasp over how they should go about designing and implementing their very own KPI Management Framework.

The KPI Essentials course represents our 3rd most popular certification, with over 60 editions and 1,100 participants over the past couple of years, having delivered editions all over the world. Even when it came to single editions, we still registered outstanding results, as can be seen from the following figures: Saudi Arabia – 20 editions/353 participants, UAE – 12/227, Mongolia – 5/90, Bahrain – 1/20, Ghana 1/27, Mongolia 5/90, Pakistan – 4/53, Nigeria 1/46, Qatar – 5/115, Vietnam – 3/33, Luxembourg – 2/50.

 

KPI Masterclass

The final iteration of KPI knowledge, the KPI Masterclass training course represents an in-depth synthesis of key performance management trends and practices. It focuses on the essential tools and techniques that must be implemented for a comprehensive, successful performance management architecture.

The masterclass deals chiefly with 4 priority objectives:

  • Understanding advanced KPI selection methods and how they interact with the various organizational levels present within a company
  • Identifying solutions for overcoming the main hurdles in setting targets
  • Designing a detailed framework for your data gathering process
  • Performing in-depth KPI results analyses

 

This course only lasts for 2 days, as it takes into account the fact that most participants already possess a certain degree of knowledge when it comes to key performance indicators. As a result, instead of going over the basics of KPI selection, you will go through more advanced knowledge, pertaining to KPI balancing, practicing the KPI clustering process and developing a thorough KPI implementation project plan.

You’ll also be going over the usability of KPIs as part of certain activities, such as KPIs as part of process management, KPIs for Service Level Agreements or for Supplier Performance. In addition, another key point of interest for our KPI Masterclass is its emphasis on practicality. During the course, you’ll be practicing KPI selection in functional areas, industries, according to timeliness, quality and effectiveness.

Furthermore, the masterclass features many open interactions between participants and facilitator, such as discussions on the importance of setting objectives in KPI selection, debates on the best practices in data visualization or the role of scorecards, dashboards and healthograms.

As a final point, you’ll have the chance to interpret KPI results analyses – as mentioned previously, but also make decisions regarding KPI renewal, compare KPIs through benchmarking and practice KPI modelling.

All of these features are the reason why the KPI Masterclass is our 2nd most sought-after course, with over 70 editions and 1,300 participants. Just as it was with our KPI Essentials course, this one also generates outstanding registration even on single editions: 3 editions in Pakistan, 70 participants, Qatar – 3/68, Saudi Arabia – 26/640, Cambodia – 1/32, Bangladesh – 2/62, Australia 1/62.

If you’re someone interested in mastering all there is about KPIs, it’d be a real shame if you missed out on either of these two opportunities, given the high attendance we register on each edition. You’d be able to network with some of the world’s most elite organizational or departmental leaders, find out how they manage performance, all the while sharing a learning experience with everyone present. In addition to this, since we open our doors to all industries and functional areas, you might just find a solution to your challenge from an industry you’ve never even thought might hold the answer.

kuala lumpur

Certified KPI Professional and Practitioner Course in Kuala Lumpur

March 11th, 2019 Posted by Events 0 thoughts on “Certified KPI Professional and Practitioner Course in Kuala Lumpur”

Facilitated by Andrea Minelli, Management Consultant of The KPI Institute this course was held in Kuala Lumpur, Malaysia, between the 25th of February and 1st of March 2019 and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

kuala lumpur

In the first day, the course agenda covered the following subjects:

  • The world of KPIs;
  • Understanding KPIs;
  • KPI typology;
  • KPI taxonomy.

The second day sessions covered the following discussion topics:

  • KPI Selection;
  • KPI Alignment;
  • KPI Documentation;
  • Working with targets.

In the third day of the course the next themes were approached:

  • Data gathering;
  • Data visualization;
  • Review and certification exam.

In the fourth day of the training course, the discussions were over the following subjects:

  • KPI project coordination;
  • KPI selection at Organizational Level.

The fifth day concluded with the topics:

  • KPI Measurement;
  • KPI selection at Operational Level;
  • Review and Assessment Quiz.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

  • Group discussions, exercises, simulations and case studies;
  • Explanation of the theory regarding performance measurement;
  • Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
  • Customized feedback regarding the present use and the future plans for implementing performance management systems;
  • Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Saudi Arabia, Pakistan, Myanmar, Malaysia, Vietnam and Indonesia having different backgrounds and areas of expertise in their working fields like Manufacturing, Logistics, Professional Services and Government.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

  • Change Management
  • Competencies
  • Attitudes towards PMS
  • Performance Culture
  • Data Collection
  • Relevancy of KPIs
  • Awareness of KPIs
  • Target settings
  • Operational KPIs
  • Standardization

Participants were invited to express some learning needs and they communicated the following expectations from the course:

  • Structure of a PMS system
  • SMART KPIs
  • Relevance of KPIs
  • Standardization of KPIs
  • Building blocks of KPIs
  • Target achievement
  • Balanced Scorecard with KPIs
  • Evidence of Performance
  • Measurement challenges
  • Acceptance / Buy-in from the PMS
  • Data collection

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

  • Certificate of Completion (soft copy): after completing the pre-course activities and passing the Certification Exam;
  • Certificate of Attendance KPI Professional (hard copy): after participating at the 3 days of on-site Certified KPI Professional training course;
  • Certificate of Attendance KPI Practitioner (hard copy): after participating at the 2 days of on-site Certified KPI Practitioner training course;
  • Certified KPI Professional diploma (hard copy): after you have successfully completed all the pre-course, core-course activities and items 11-16 of the after-course stage in the learning experience;
  • Certified KPI Practitioner diploma (hard copy): after submitting your KPI Practitioner Portfolio, obtaining minimum 360 points out of 450 points after the portfolio’s evaluation and completed items 17-19 of the after-course learning experience.

In addition to the training sessions, on the last day of the course, participants completed a certification exam for obtaining the Certificate of Completion. The certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

The second course was the Certified KPI Practitioner which focused on practical exercises, accounted for 90 percent of the course’s time, the remaining time being dedicated to review relevant theoretical concepts. Independent from the course, participants can in the future to opt to obtain their KPI Practitioner Certification by following the steps highlighted on The KPI Institute’s website.

To find out more details, please visit the KPI Professional and Practitioner certification page

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information, contact one of our representatives:

Sasikala Annamalai

sasikala.annamalai@kpiinstitute.com

al khobar

Certified KPI Professional Training Course in Al Khobar

March 8th, 2019 Posted by Events 0 thoughts on “Certified KPI Professional Training Course in Al Khobar”

Facilitated by Mihai Toma, Management Consultant, this in-house training course was delivered between the 24th – 25h of February 2019, in Al Khobar, Saudi Arabia for a private sector company that is specialized in Investment Management.

al khobar

This company is a global investment company with diverse interests and capabilities. Across the continents we provide innovative, high quality and price competitive products and services as well as investment opportunities for investors, partners and stakeholders in the industrial, petrochemicals and services sectors.

“This course is very helpful for my position and for the organization!” said Ian Benedict Siaotong, Talent Acquisition Officer

Certified KPI Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Saudi Arabia, having diverse backgrounds and areas of expertise in Investment Management area.

We approached the following key topics:

  • Understanding Performance Management System Architecture and KPIs;
  • KPI Selection and KPI Documentation;
  • KPI Typology and KPI Data Gathering.

“I recommend this training program to increase your knowledge.” said Salman Al Rashid, HR Coordinator

“Excellent class on KPI! A must to attend for all professionals!” said Prince Vaidyan, Planning & Contracts Engineer

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

dubai

Certified KPI Professional and Practitioner Training Course in Dubai

March 7th, 2019 Posted by Events 0 thoughts on “Certified KPI Professional and Practitioner Training Course in Dubai”

Facilitated by Adrian Brudan, General Manager TKI EMEA this course was held in Dubai, United Arab Emirates, between the 17th and 21st of February 2019 and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

dubai

In the first day, the course agenda covered the following subjects:

  • The world of KPIs;
  • Understanding KPIs;
  • KPI typology;
  • KPI taxonomy.

The second day sessions covered the following discussion topics:

  • KPI Selection;
  • KPI Alignment;
  • KPI Documentation;
  • Working with targets.

In the third day of the course the next themes were approached:

  • Data gathering;
  • Data visualization;
  • Review and certification exam.

In the fourth day of the training course, the discussions were over the following subjects:

  • KPI project coordination;
  • KPI selection at Organizational Level.

The fifth day concluded with the topics:

  • KPI Measurement;
  • KPI selection at Operational Level;
  • Review and Assessment Quiz.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

  • Group discussions, exercises, simulations and case studies;
  • Explanation of the theory regarding performance measurement;
  • Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
  • Customized feedback regarding the present use and the future plans for implementing performance management systems;
  • Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Saudi Arabia, United Arab Emirates, Kazakhstan having different backgrounds and areas of expertise in their working fields like Healthcare, Government, Oil and Gas.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

  • Getting the buy in from major stakeholders
  • Understanding performance management
  • Sharing the proper knowledge and awareness in the organization
  • Data gathering
  • Monitoring progress and performance improvement
  • Alignment
  • KPI Selection

Participants were invited to express some learning needs and they communicated the following expectations from the course:

  • Setting KPIS at strategic level
  • Select relevant KPIs
  • Calculation methodology indexes
  • How to best report KPIs – Visualization
  • Performance measurement vs performance management
  • Cascading KPIs at different organizational levels
  • Leading vs lagging
  • Benchmarking
  • Frequency of measuring KPIs
  • Data validation
  • Data gatherings – challenges
  • Organizational culture and influence on performance management
  • Linking performance with rewards.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

  • Certificate of Completion (soft copy): after completing the pre-course activities and passing the Certification Exam;
  • Certificate of Attendance KPI Professional (hard copy): after participating at the 3 days of on-site Certified KPI Professional training course;
  • Certificate of Attendance KPI Practitioner (hard copy): after participating at the 2 days of on-site Certified KPI Practitioner training course;
  • Certified KPI Professional diploma (hard copy): after you have successfully completed all the pre-course, core-course activities and items 11-16 of the after-course stage in the learning experience;
  • Certified KPI Practitioner diploma (hard copy): after submitting your KPI Practitioner Portfolio, obtaining minimum 360 points out of 450 points after the portfolio’s evaluation and completed items 17-19 of the after-course learning experience.

In addition to the training sessions, on the last day of the course, participants completed a certification exam for obtaining the Certificate of Completion. The certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

The second course was the Certified KPI Practitioner which focused on practical exercises, accounted for 90 percent of the course’s time, the remaining time being dedicated to review relevant theoretical concepts. Independent from the course, participants can in the future to opt to obtain their KPI Practitioner Certification by following the steps highlighted on The KPI Institute’s website.

To find out more details, please visit the KPI Professional and Practitioner certification page

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information, contact one of our representatives:

Alexandru Muntean
alex.muntean@kpiinstitute.com

riyadh

Certified KPI Professional Training Course in Riyadh

March 6th, 2019 Posted by Events 0 thoughts on “Certified KPI Professional Training Course in Riyadh”

Facilitated by Mihai Toma, Management Consultant of The KPI Institute, this in-house training course was delivered between 3th – 5th of February 2019, in Riyadh, Saudi Arabia for a private sector company that is specialized in Consulting Services.

This company is a major regional player renowned for innovation and is serving clients in the Education, Training and Consulting industries across local, national, regional and international levels.

“This was a great experience. Group engagement and real-life examples!” said Abdulrahman Aljaser, Senior Consultant

Certified KPI Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Saudi Arabia, having diverse backgrounds and areas of expertise in Education, Training and Consulting areas.

We approached the following key topics:

  • KPI typology & taxonomy;
  • KPI Documentation and Target Setting;
  • Data Gathering and Visualization.

“The flow of this course is great.” said Sultan Alsudairy, Consultant

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

amman

Certified KPI Professional Training Course in Amman

February 15th, 2019 Posted by Events 0 thoughts on “Certified KPI Professional Training Course in Amman”

Facilitated by Alin Șonda, Management Consultant, this course was held in Amman, Jordan, between the 28th and 30th of January 2019, organized in partnership withTrans Jordan and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

jordan

In the first day, the course agenda covered the following subjects:

  • The world of KPIs;
  • Understanding KPIs;
  • KPI typology;
  • KPI taxonomy.

The second day sessions covered the following discussion topics:

  • KPI Selection;
  • KPI Alignment;
  • KPI Documentation;
  • Working with targets.

In the third day of the course the next themes were approached:

  • Data gathering;
  • Data visualization;
  • Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

  • Group discussions, exercises, simulations and case studies;
  • Explanation of the theory regarding performance measurement;
  • Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
  • Customized feedback regarding the present use and the future plans for implementing performance management systems;
  • Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Jordan having different backgrounds and areas of expertise in their working fields like Banking, Mortgages & Credit.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

  • Selection and data collection
  • Consistency
  • Process analysis
  • Sources and structure of the data
  • Clustering
  • Segmentation / staff performance
  • KPIs prioritization, areas of conflict

Participants were invited to express some learning needs and they communicated the following expectations from the course:

  • Theoretical and practical knowledge to have a better management of indicators of the organization.
  • Learn methodology to make informed decisions regarding performance and have an impact on business results
  • Examples of best practices in organizations

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

  • Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
  • Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
  • Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
alex.muntean@kpiinstitute.com