Get 20% Off Your Course of Choice! 

Are you ready to take your skills to the next level? At The KPI Institute (TKI), we believe in rewarding your commitment to growth. We’re offering a 20% off voucher for any one course of your choice, as well as a FREE copy of our GSI 2023 Report and the State of Global Strategy Management Practice 2023 Report! 

Whether diving into a new subject or advancing your current expertise, this is your chance to learn more for less.

Our loyal learners mean the world to us. To show our appreciation, we have a fantastic offer for those who cherish bettering themselves:

• Enjoy a 20% discount on whichever course you want
• A FREE copy of the Government Services Index (GSI) 2023 Report
• A FREE copy of the State of Global Strategy Management Practice 2023 Report

This opportunity will enhance your knowledge and skills while saving on top-notch courses. Whether you’re a new learner or a seasoned attendee, there’s never been a better time to invest in yourself.

Visit our marketplace to choose your course and apply your discount today!

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Terms, Notes, and Conditions: 

• The 20% off voucher applies to one TKI course per person.
• While the 20% voucher for courses is ONLY valid until August 31st, you can join any specific course editions from now until December. If you redeem the voucher until the 31st of August, you can use it to take 20% off of a course that may take place even in December.
• The “2023 Government Services Index” is the proprietary index of The KPI Institute to assess the performance of governments around the world.
• The “State of Strategy Management Practice Global Report – 2023” thoroughly examines the most recent developments and progressions in strategy planning, performance measurement, and strategy execution within organizational contexts.
• Offers cannot be combined with other promotions.
• This promotion is subject to change without notice.

The KPI Institute (TKI) marks its 20th anniversary with innovation milestones, market reach growth, and network expansion. Founded in 2004 by its CEO, Dr. Aurel Brudan, TKI has evolved from being a global pioneer, advancing the field of strategy and performance management into a diversified ecosystem leveraging its research expertise, science, and technology for both business and societal progress.

From building the world’s largest database of documented KPIs to launching enterprises dedicated to various business and lifestyle solutions, TKI has set the standard for structuring knowledge and foundational principles to address a broad range of sectoral challenges.

TKI has delivered educational programs to over 29,000 participants across 60 countries. In addition to its 40 partner organizations across the globe, TKI has its own four offices established in Australia (headquarters), Europe, Middle East, and Southeast Asia. TKI’s standards for performance excellence are best captured by the company’s accomplishments in various areas. Some of the highlights are:

Product and service innovation: Driven by a learner-centric philosophy, TKI started offering its courses in three formats from 2020: face-to-face, live-online, and self-paced. This move signifies the company’s commitment to its participants and their ever-changing needs and participants.

Global partnerships: To make world-class education accessible and impactful, TKI sets an industry standard for professional training organizations by offering the first global certification to validate performance and KPI management expertise.

Strong clientele worldwide: TKI’s multidisciplinary expertise has been sought by major brands, government institutions, and organizations worldwide.

Premium educational programs and certifications: The KPI Institute designed the Postgraduate Diploma in Strategy and Performance to develop a new generation of executives armed with strategic mastery and agile leadership skills. TKI has also introduced alternative learning programs, such as microcredentials in various areas of expertise, to respond to the growing need for upskilling. See our latest release on AI for business productivity.

Research and publications: smartKPIs.com, a database featuring over 21,383 documented KPIs, results from an intensive, ongoing research endeavor by TKI. Another critical moment in this aspect is the release of The Government Service Index, which examines foundational elements that contribute to the success of government services and aligns them with globally recognized indicators.

Publishing: Performance Magazine is celebrating its 10th anniversary this year. The number of downloads in 2023 compared to 2022 increased by 40%, and the magazine features interviews with experts from major brands such as Google, Microsoft, SAP, Global Reporting Initiative, and more.

Talent acquisition and growth: TKI has scaled its workforce to over 350 employees from different parts of the world and over 20 nationalities, reflecting its mission to leverage cultural diversity.

Community and Networking Prowess: The KPI Institute has reached a significant milestone, cultivating an online community with over 70,000 followers across social media and more than 50,000 LinkedIn group members, highlighting our emphasis on building strong networking links as a key component to improving knowledge flow. 

As TKI celebrates 20 years since its inception, our vision for the future is focused on exploring new horizons, empowering communities, and striving for excellence to achieve organizational success and contribute to the common good.

As we honor women worldwide throughout March, from International Women’s Day to Women’s History Month, we are inspired to recognize the remarkable women at The KPI Institute (TKI) for their exceptional contributions and steadfast commitment to succeeding in career and personal endeavors. They forge their paths and uniquely shape history, enriching our organization with intellect, passion, and resilience.

Within TKI Research, women occupy leadership roles, showcase creativity, and contribute their expertise, each adding a distinctive element to our organization’s achievements. The inclusive approach, collaborative mindset, and compassionate leadership style they possess strengthen the dynamics of our work environment. 

Welcome to the celebration of the women of TKI Research—where brilliance and inspiration know no bounds.

“In an era flooded with information, the true value lies in publications that filter and refine knowledge for their audience. We embrace this challenge with passion, professionalism, and dedication, enriching our readers’ world with essential insights.” — Daniela Vuta, Head of Publications

“Working in publishing as an editor demands more than just rearranging words; it requires continual learning and adaptability across various areas—from human relations to technology, design, legal, journalism, and business-related considerations. But similar to a mother juggling tasks for her child’s growth and exploration of the world, you find fulfillment in the outcome and the potential impact your team’s content could have on readers’ lives. Happy Women’s Month!” — Len Cristobal, Chief Editor

“Marketing isn’t just about selling products; it’s about telling stories that resonate with hearts and minds. Let’s craft narratives of empowerment that inspire action and change.” — Alaa Safwan, Marketing Manager

“In times obscured by uncertainty,  consulting guides individuals and organizations toward success with wisdom and profound insight. I am grateful for my colleagues, the harmonious and multicultural richness, and the multitude of learning experiences.” — Liana Paraschiv, Internal Consultant

“Through our insightful publications, we tackle the most pressing challenges of the business environment. Our aim is to transform data into actionable insights, helping businesses make informed decisions for sustainable growth in a constantly evolving landscape.” — Andra Rotar, Business Research Analyst

“Doing cross-departmental work and collaborating with multiple talented individuals contributed to my professional development. Each colleague uniquely enriched my perspective. I am proud of us and grateful for my journey of perpetual learning.” — Andreea Vintila, Business Research Analyst

“Doing research on different topics has added to my knowledge and widened my horizon. It was never about reading and taking what’s available online, it is about drawing conclusions, gaining insights, and going beyond the available information.” — Mai Ismail, Business Research Analyst

“Having once been told I didn’t fit into the journalism world, I have found my true calling at TKI Research. With determination and passion, I’ve carved my own path, using words to break barriers and amplify diverse voices. Through my work, I bring a fresh perspective and meticulous attention to detail, ensuring that every publication we produce is not only accurate but also engaging and impactful. As we celebrate Women’s Month, I’m proud to contribute my unique skills and passion to our team, proving that diversity and determination are essential ingredients for success in any field.” — Kimberly Tilar, Publishing and Editing Specialist

“Language has the power to perpetuate stereotypes and dismantle them. As a translator, I’m not only building bridges between linguistic gaps, but also reshaping narratives that challenge gender biases while promoting inclusivity and gender equality through fostering a dialogue that respects and empowers women. I’m proud of us and of our contributions.” — Maryan Hamadeh, Translator and Research Assistant  

“Sharing knowledge is the heartbeat of progress, knitting together the strands of our collective wisdom, and ensuring the enduring tapestry of humanity.” — Cani Saputra, Senior Instructional Designer

“Knowledge transcends mere learning; it’s about the strategic architecture of information, tailored to meet diverse learner needs and propel them toward their educational objectives. My work revolves around constructing pathways of knowledge that ignite personal growth and achievement.” — Israa Warrar, Instructional Designer

“Design is not just about making things look good; it is the art of turning imagination into reality, blending innovation with purpose to spark wonder and ignite change.” — Rean Alarcon, Graphic Design Specialist

Happy Women’s Month from all of us at TKI Research!

Amidst a sea of strategic frameworks and performance modulations, aligning your organizational strategies with validated, global insights is akin to following a lighthouse that guides you toward informed, impactful decision-making. With that in mind, The KPI Institute (TKI) invites you to join our exclusive webinar meticulously crafted for leaders, strategists, and innovators like you. 

The webinar will be held on Nov. 14, 2023, at 7:00 PM (KSA) and is designed to give participants the tools they need to navigate through the crucial findings of TKI’s “State of Strategy Management Practice Report 2023.” The report is a comprehensive research study conducted by TKI, which echoes the current state, challenges, and tactics of organizations across the globe. This webinar will not merely present data, but it will also help you understand how to weave these insights into the very fabric of your strategic endeavors.

What can you expect?

• In-depth insights: Discover key findings from the research report that unveil current and future trends in strategic planning, measurement, and execution.
• Expert narratives: Engage with our seasoned strategy and performance management expert who offers actionable advice to overcome challenges and bolster organizational practices.
• Interactive dialogue: Participate in a rich, collaborative Q&A session, and glean insights from our expert on your topics of interest.

Who is this for?

• Executives and managers who are navigating through the complex webs of decision-making and organizational leadership
• Strategy planning professionals who seek to enhance the depth and impact of their strategy management tools and practices
• Corporate performance management managers who are looking to align organizational performance measurement with emerging global trends and insights
• Business consultants who aim to provide their clientele with informed, data-backed guidance that elevates the effectiveness of performance management systems

Participant gift bag

What’s in the bag? Participants will receive the following gifts:

• State of Strategy Management Practice Report 2023: Access the full report including practical recommendations.
• The Human Resources Performance Scorecard Template: Benefit from a pre-populated performance scorecard that can be populated with other functional area examples or corporate-level objectives and key performance indicators (KPIs).

About the speaker

The webinar will be presented by Cristina Mihăiloaie, a Strategy and Performance Management Expert and the Business Unit Manager of Research Programs at TKI.

Her professional experience embeds research skills with performance management consulting and practical strategy development and execution for TKI’s research division.

In the last 10 years, Cristina has contributed to the development of best practices and standards for using and leveraging KPIs that are taught in the premium certifications of TKI worldwide. She has assisted large organizations in industries like oil and gas, the financial sector, telecommunications, manufacturing, and utilities.

She conducts maturity assessments for strategy and performance management systems and has trained over 500 professionals, gaining first-hand experience on the most stringent issues that organizations are facing.

Join the webinar

Embark on a journey of strategic elevation, where your actions and decisions are not just informed but transformed by a reservoir of global insights and trends. Click the link below to secure your spot in a webinar that promises to reshape your strategic outlook and empower your forward trajectory.

Secure my spot.

Is your organization prepared to navigate the evolving global landscape?

The KPI Institute will host a webinar titled “2023 Business Pulse: 5 Trends Impacting Strategy and Performance Management” on April 12, 2023, at 22:00 PM GST, live on Webex. The event is tailored for executives and professionals in strategy and performance management seeking to position their organizations for success in the current business landscape.

The participants will gain key insights into the global trends that are influencing strategy and performance management practices. They can also share their on-the-ground experiences and seek advice from the experts. In addition, they will receive a complimentary copy of The KPI Institute’s Annual Global Brief 2023.

The speakers of the webinar are Islam Salahuddin and Cristina Mihailoaie. Islam the data expert at The KPI Institute’s Research Division, bringing together knowledge in data analysis and business research. He possesses valuable experience in conducting market research and business analysis, focusing on the infrastructure sector. His academic and background in mass communication and data-driven journalism further enhances his ability to provide unique insights and perspectives to his work.

As the business unit manager of the Research Division at The KPI Institute, Cristina is responsible for developing the strategy for the research business line and overseeing the development of new educational products. With extensive experience in the field, she has presented at numerous international conferences, such as the Human Resources Shared Services Summit and Expo in Chicago (USA) and the HR Directors Summit in Birmingham (UK). Her presentations offer valuable insights into optimizing performance management systems to provide added value to organizations.

Don’t miss out on this opportunity to learn how to stay ahead of the competition in the ever-changing business environment. You can register now by completing the form: https://buff.ly/414TJpV

For inquiries, contact:

Alaa Safwan

Event Manager

Email: [email protected]

WhatsApp: +961 71 590 467

The KPI Institute’s Certified Strategy and Business Planning Professional course schedule for 2023 is out now. This training program is designed for professionals and organizations aiming to stay relevant, agile, and innovative in today’s fast-paced world.

The certification is the result of a complex, experiential learning program that has three sections: pre-course activities, three days core-course activities, and post-course assignments. Throughout the course, participants will learn how to develop a strategic mind frame, explore key strategy planning concepts, apply strategy planning tools to individual and team exercises, and reflect on the best practices in the field through case studies and debates.

In addition, the Certified Strategy and Business Planning Professional course provides access to a network of specialists, who are encouraged to share business opportunities and innovative solutions to strategy planning challenges.

Among the topics in the course are the architecture of the strategy planning process, internal and external environment scanning, cascading the strategy from the corporate level, identifying KPIs for strategic objectives, and setting targets for KPIs.

Check out the Live-Online and Face-to-face classes of the Certified Strategy and Business Planning Professional course today here.

For questions about our courses, contact:

Sasikala Annamalai 

Senior Business Development Manager

E: [email protected]

M: +60 12 591 1366

Teodora Gorski

Managing Director MENA

E: [email protected]

M: +971 55 787 6427

Alexandru Muntean

Head of Customer Engagement

E: [email protected]

M: +40 747 060 997

The World Health Organization (WHO) observes World Mental Health Day on October 10 each year. 

With this year’s theme, “Make mental health and wellbeing for all,” WHO believes that people with mental health conditions and advocates can come together to celebrate the progress made in this matter and speak  about what needs to be done “to ensure Mental Health & Well-Being becomes a Global Priority for all.”

According to WHO, the cases of people experiencing anxiety and depression increased by 25% in the first half of the COVID-19 pandemic, where the gap in treatment for mental health disorders has expanded as mental health services have been severely interrupted. Professionals or employees were one of the populations who were affected the most.

Based on report, 55% of 1,425 U.S. workers surveyed share that their mental health issues have been affecting their productivity on the job since the pandemic began. The same report shows that workers suffering from mental health issues increase to 46% (during the pandemic) from 39% (pre-pandemic), and more than 10% suffer from serious mental illness. 

How To Performance Manage Employee With Mental Health Concerns

WHO believes that strengthening awareness and response to mental conditions at work, especially for those with supervisory responsibilities like managers, is a key component of protecting and promoting wellbeing at work. They recommend mental health training for managers and employees and programs for people to learn stress management techniques and lessen mental health symptoms.

Training in mental health promotes greater awareness of how occupational pressures affect mental health and may be controlled. It also assists supervisors in recognizing and responding to supervisees who are experiencing emotional distress. Aside from mental health training, here are a few things managers can do to support employees’ mental health while managing performance:

1. Cultivate a culture of connection by checking-in with employees, especially now that many individuals work from home, it may be more difficult to spot the warning signals of distress.
2. Enhance managerial competency. Focusing on employees’ strengths while promoting efficiency and performance is an essential skill to develop.
3. Build a strong system for employee management. Managers should still adhere to performance management practices when managing employees who have mental health difficulties. They must modify this procedure when mental health concerns are present to balance fairness.

In establishing a competitive employee performance management system, The KPI Institute offers a Certificate in Employee Performance Management Maturity Assessment. This micro-certification course examines the key components required to develop an employee performance management system in businesses and also uses a maturity model to evaluate the system’s complexity.

Enrolled professionals in this course have the chance to access the Employee Performance Management Maturity Model Framework v2.0 and learn first-hand how to weigh the upsides and downsides of organizational processes and develop ideas for improvement in six important areas:

• Performance Planning
• Performance Measurement
• Performance Review
• Performance Recognition
• Performance Improvement
• System Governance

Establish the proper framework for defining, evaluating, and motivating performance in your organization; invite your colleagues and enroll now! For further information, visit https://kpiinstitute.org/

The KPI Institute, a leading global research institute specializing in business performance, has been officially launched in Vietnam!

With accredited expertise and a network of top-tier professionals, we have become the top choice for government agencies, academic institutions, non-profit organizations, and professionals who need insights and performance improvement solutions.

Continuing the consistent journey toward enhancing and developing global business performance, The KPI Institute officially launched in Vietnam with a specialized module dedicated to Vietnamese. These training programs are designed and delivered exclusively in Vietnamese, following our international standards. This contributes to optimizing knowledge transfer, promoting cooperation to accompany sustainable development, and improving the business performance of organizations, leaders, experts, and individuals in Vietnam.

Exclusive benefits for participants in Vietnam:

• Emerge in the world of strategy and performance management, understand main challenges, and identify feasible solutions;
• Exposure to and familiarity with a broad range of valuable tools and methods that support the implementation of the KPI and performance system, strategy alignment, and achievement of strategic goals;
• Obtain assistance to increase business results by choosing the right indicators, developing a strategic mindset, and optimizing procedures;
• Engage in contemporary live-online learning with The KPI Institute, regardless of physical location;
• Become a member of the International Community of The KPI Experts, and from there, expand the network of partners and potential customers;
• Receive globally-recognized professional certificates;
• Gain premium access to smartKPIs.com https://buff.ly/34oE50m, the largest repository of KPI documentation in the world;
• Earn 40 CPD points to be utilized for professional associations, academies, and regulatory bodies in your CPD profile.

For more information, please check our Vietnamese courses:

• Live Certified KPI Professional: https://buff.ly/3PPDIP0
• Live Certified Strategy & Business Planning KPI Professional: https://buff.ly/3PL9w7p
• Live Performance Management Professional: https://buff.ly/3PIu3JS

To receive more updates on The KPI Institute’s online and face-to-face classes, follow our LinkedIn page.

Editor’s Note: “Business Analytics Trends: Is the Future of Data Here?” is an article written by Islam Salahuddin and originally published in the latest edition of Performance Magazine. 

Machines don’t have a worldview, according to the famous translator Richard Pevear. That’s no longer the case today, especially with data analytics. Businesses turn to data analytics to survive and adapt to disruptions. At the same time, data analytics is evolving to meet the new challenges. Here’s a glimpse of how the already noticeable trends in the pre-pandemic world have accelerated and transformed data analytics in different ways.

External Data: Predicting the Demand for Hershey’s Bars 

External data is data collected and provided by third parties. Companies now need to incorporate data from the outside world to weigh external factors in their analytics. Examples of external data are trending narratives, real-time financial trends, and property values.

In a July 2021 article, FoodDive showed how the chocolate company Hershey used data generated by IRI, a global market insights and analytics provider, to predict the demand for Hershey’s six-bar product. Since Hersey knows the number of people who plan to make s’mores in their backyards, want to spend time with family and friends, and invest in their homes during the pandemic, the manufacturer is able to adjust their inventory and production, create a relevant marketing message, and even respond to the demand for other parts of their portfolio.

Data Monetization: Where the Opportunities Are

External data can be either free or paid. While it is true that most of the datasets of the COVID-19 are available for no charge, the escalating attention to external sources could draw more attention to the paid options. According to ResearchandMarket.com’s “Global Data Monetization Platform Markets Report 2021,” data bartering, data brokering, insights bartering, and business intelligence are the four channels that shape the business processes and data evolution across the value chain.

The report states that telecommunication giants could become value-added solutions providers and offer advertising solutions through monetizing consumer data. Digital platforms and services will dominate the data monetization space while insights-as-a-service is considered “the data monetization model of the future.” Other opportunities for tech vendors and enterprises are in data security and privacy, location data, and digital data monetization platforms.

AI-empowered Analytics and Beyond

The artificial intelligence (AI)-empowered analysis of unstructured datasets is known as cognitive analytics. It depends on real-time generated data of images, videos, text, and other forms created through social media networks and the Internet of Things (IoT) technologies. It is useful in running sentiment analysis on social media interactions as it allows for better understanding of customers’ emotions and ideas and thus enables a better customer service experience.

For IoT, small-size motion sensors can now be embedded in wearable products to understand customers’ activities and needs, giving valuable insights and opening horizons for new levels of customized products.

Agile Analytics: Catch Up if You Can

However diverse your analytics methods are, they will be of no use if you do not incorporate them into operations and act on them quickly, especially during disasters. Research published in the Open Journal of Business and Management states that being agile in the analytics process involves consciousness, accessibility, decisiveness, speed, and flexibility.

In a webinar, Hugh Owen, executive vice president and chief marketing officer at the MicroStrategy, a business intelligence (BI) firm, emphasized that agile data-driven decision-making requires an organizational strategy, deploying an analytics platform in the cloud for speed, power, and security, and using self-service BI analytics to empower end users and help them save more time. 

Shifting to Cloud-based Analytics

Work from home policies have stressed the benefit of cloud analytics. Cloud storage of data means that instead of keeping data files on hardware held in the brick-and-mortar premises, data files are uploaded, kept, and governed in advanced servers operated by third-party companies, through which the data is accessed and processed.

The benefits of cloud-based analytics include reduced costs of devices required for storing and securing data, accessibility from any device, and enhanced processing speed, depending on servers’ capabilities rather than local devices. 

Scaling Up with Data Lakes 

Conversations about the rise of data lakes have been around even before the pandemic. As the volume, velocity, variety, and value of data increase and constitute big data, the need for a new form of data storage arises. A data lake is different from simple tabulated data sets like spreadsheets, arranged in defined groups called data warehouses and sometimes categorized for specific uses called data marts. A data lake is like a swamp that is able to contain raw data in structured and unstructured forms and is generated in real-time.

The importance of such capability has been emphasized by the pandemic world as more real-time data is generated, allowing for more advanced AI-driven analytics. Adopting both a data lake in addition to a data warehouse will therefore be more relevant to businesses in the post-pandemic future.

Data is essential for businesses. It helps business leaders better understand their clients, predict consumer behavior patterns, identify trends, improve the quality of services provided, and support “organizational decision-making and strategy”, according to Forbes. 

To strengthen your knowledge in developing organizational strategy and business planning using a strategic framework, join The KPI Insititute’s Certified Strategy and Business Planning Professional Live Online course on 13-17 June 2022. Visit our website for further information and sign up here.

“Learning is changing, and management is changing. But it’s exciting to be part of this change,” according to Dr. Aurel Brudan, CEO and founder of The KPI Institute. 

In a podcast interview hosted by Lu Ngo of ILMS, Dr. Aurel shared his knowledge and insights on the changes that organizations have been navigating since the pandemic started. With over 19 years of international work experience in Europe, North America, and Australia, Dr. Aurel has delivered training and learning sessions in a variety of settings for different industries. His areas of expertise include strategic and operational planning, project management, and strategic performance management systems implementation.

In the past two years, Dr. Aurel said that the interest in digital transformation, advanced analytics, and artificial intelligence has increased. In terms of strategy and performance management, he explained that the trends revolve around agility, innovation, and relationship management, which shapes how companies interact with customers and employees. He stressed the importance of constantly monitoring the business environment and responding to the changes accordingly.

One powerful change he observed is “the accelerated pace of innovation,” which influences how people experience services today, such as dining and shopping. He pointed out that innovation can be driven by either organizations or individuals who now have more time to “refocus their efforts and reprioritize things in their lives.”

According to Dr. Aurel, The KPI Institute is also adapting to the times in several ways. Its latest efforts are enhancing research frameworks across various research centers, restructuring learning journeys, and exploring the practice of consulting 4.0 or delivering consultancy services in a virtual environment.

Dr. Aurel also delved into the most pressing issues that affect how organizations develop their strategies. He explained how integrating sustainability into business plans could affect profitability and how a certain level of capability maturity can sustain operations. He expounded on the equilibrium between efficiency and resilience as well as the concept of well-being performance. In addition, he described how too much efficiency can affect the productivity and attitude of employees.

One of the questions that Ngo asked Dr. Aurel concerns organizations with limited resources: How will they be able to apply the new best practices in order to thrive these times? Watch the whole podcast interview to find out what he believes is the best solution.

The other topics discussed during the interview are:

• The three major changes in managing and measuring employee performance in work from home setup
• The four enablers of the changes in strategy and performance management
• How The KPI Institute applies the latest concepts in strategy
• Two important practices that will shape the workplace culture in 2022

Discover them all by watching Dr. Aurel’s entire interview now!