What distinguishes a successful company in today’s business environment is its capacity to adapt, innovate, and strategically tackle emerging challenges and opportunities. With change being constant and disruption becoming the norm, organizations must equip themselves with the right knowledge and tools to stay ahead of the curve. This is where Performance Magazine’s back-to-back releases for the first quarter of 2024 come into play: the Employee Performance Edition and the Strategy Management Edition.

The Employee Performance Edition delves deep into redefining employee performance management in the modern workplace. At the heart of this edition lies the cover story, which discusses the role of diversity, equity, and inclusion (DEI) in talent management. It recognizes that equitable treatment and unbiased opportunities not only drive individual performance but also foster a culture of innovation and organizational excellence. Other key topics include democratizing strategy planning, optimizing employee engagement for effective strategy execution, implementing a hybrid performance management system, and nurturing holistic performance management. Download the digital copy from TKI Marketplace or purchase the printed edition on Amazon.

Complementing that focus on employee performance, the Strategy Management Edition offers insights into strategic leadership in disruptive times. Interventions aligned with executing accessible strategies, particularly those that support an adaptive organizational culture and address change resistance, can be found in the cover story. Readers will also learn how to incorporate diverse viewpoints into strategy implementation, empower employees for effective change management, and ensure data accuracy for informed decision-making. Drawing on global insights and innovative approaches to strategy planning and execution, this edition provides organizations with the principles and frameworks necessary to navigate uncertainty and seize opportunities for growth and success. Get the digital copy from TKI Marketplace or order the printed edition on Amazon.

With actionable insights, best practices, and global analyses from industry leaders and experts, Performance Magazine’s back-to-back releases for 2024 provide businesses and professionals with the information and insights they need to stay competitive, resilient, and future-ready. 

The KPI Institute (TKI) has announced the recipient of the TKI People Awards for Employee of the Year 2023. The TKI People Awards series features the employees and teams recognized by TKI for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

Adiela Misan, Head of Finance, receives the Employee of the Year 2023 award. Misan has been working at TKI since 2016 and has consistently demonstrated dedication and commitment to her role, which her colleagues praised.

According to Cosmina Mitran, Chief Financial Officer, Misan has shown exceptional competence in coordinating finance-related activities and ensuring smooth business operations. Her adept handling of financial matters has contributed to seamless financial processes, showcasing her proficiency in overseeing critical aspects of the organization’s success and stability. Misan is also appreciated for her attention to detail, strategic approach, and dedication.

As an accounting specialist and part of Synaesis’ Financial Team, Misan manages the financial and accounting aspects of TKI, which involve accounting records, reconciliations, invoicing, payments, salaries, tax, and audit reporting. At the same time, she assists other departments of the TKI ecosystem, such as the logistics, human resources, sales, and consultancy departments.

Now, let’s meet the TKI’s Employee of the Year and explore the principles that guide her in the workplace.

What does receiving the Employee of the Year award mean to you?

Receiving the Employee of the Year award means that my contribution to the organization is acknowledged and appreciated, motivating me to constantly improve and develop my skills. I am always grateful to my team members and manager for their continuous support.

What is your favorite accomplishment so far at TKI?

I do not have a favorite accomplishment because every time I learn something new or complete a task, it feels like an accomplishment to me.

How do you find a solution when you are faced with a challenge at work?

First, I take a break. Then, I reassess the situation and look for some ways to solve it. Lastly, I discuss my challenge with my superior and choose the best solution. I believe everything has a solution; we only need to find the most convenient one for our situation.

What are the three main career lessons you have learned thus far?

The three main career lessons I have learned so far are:

1. Communication is essential.
2. Keep learning and growing.
3. Save time to do the things you are passionate about.

***

Take the next step in your career and join The KPI Institute’s expanding team. TKI is looking for the following professionals:

• Chief Operating Officer
• Marketing Manager
• Sales Manager
• Business Research Analyst
• Instructional Designer
• Graphic Designer
• Copywriter

Should you be interested, submit your CV to [email protected]. Visit https://kpiinstitute.org/careers/ for more information.

The success of an organization depends on its employees’ ability to adapt to a dynamic business landscape characterized by technological advancements and industry shifts. How can individuals make the most of these changes to not only rise above them but also thrive in their chosen fields?

Take a look at how employees at The KPI Institute accomplish their goals. They come from diverse backgrounds, each contributing a wealth of expertise to their roles while remaining committed to continuing their personal and professional development. 

This is why The KPI Institute (TKI) People Awards series features the employees and teams recognized by TKI for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

In this article, let’s get to know the TKI Employee of the Month (EOM) awardees for the second quarter of 2023. 

 

Month of April 2023

 

 

 

Paolo Orduña

Senior Editor

TKI Publishing Department

 

TKI: What does receiving the Employee of the Month award mean to you?

Paolo: Receiving the EOM award proves I belong here.

 

TKI: What is your favorite accomplishment so far at TKI?

Paolo: I am proud of the Writer Training Program that I developed and facilitated.

 

TKI:  When you are faced with a challenge at work, how do you find a solution?

Paolo: I try to look at challenges or problems from different perspectives to find a solution that best fits the context of the current issue.

 

TKI: What would be the three main career lessons that you have learned thus far?

Paolo:

1. When you fail, it is important to note where and how you fell short. Failing by itself won’t bring any lessons. But how you frame failure and what you can take away from the experience that dictates whether or not you learn something.

2. Being open to feedback means having to swallow your pride. You cannot get better if you do not believe there is room for improvement.

3. Never be afraid to ask for help. As cliché as it sounds, there really is no “I” in “team.”

 

 

 

Cynthia Claudia

Senior Editor and Quality Assurance Specialist

Institute for Life Management Science (ILMS)

 

TKI: What does receiving the Employee of the Month award mean to you?

Cynthia: I am grateful to receive the EOM award for April 2023. It means a lot to me because it shows that the people around me acknowledged and appreciated my work and capability. Moreover, it also serves as a reminder of my work’s impact on the people around me as well as on the overall success of the organization. It motivates me to continue giving my best to contribute to the organization’s shared goals.

 

TKI: What is your favorite accomplishment so far at TKI?

Cynthia: The opportunity of getting promoted from Assistant Editor to Senior Editor and Quality Assurance Specialist. I believe this accomplishment would not have been possible without the constant support and feedback from the people I work closely with. I might be going out of my comfort zone when dealing with new stuff but I am eager to embrace new challenges and learning opportunities, leveraging my strengths and capability to make a meaningful contribution.

 

TKI:  When you are faced with a challenge at work, how do you find a solution?

Cynthia: When faced with a challenge at work, I try to gather as much information as possible. I gather information independently or by reaching out to my seniors, who I believe can brainstorm a solution to the particular challenge. The information-gathering process will help me to devise solutions. From there, I can decide the best solution to the challenge. I believe it is important not to be passive when facing challenges at work, especially in a remote environment. 

 

TKI: What would be the three main career lessons that you have learned thus far?

Cynthia:

1. Communication: Constant communication with colleagues is essential in solving problems, aligning expectations, and building trust in the working environment. 

2. Agility: Be agile to adapt quickly to any changes in the working environment and lead changes productively and cost-effectively without compromising the quality of our output. 

3. Continuous improvement: Always be hungry to learn something new and improve yourself. Learning is a continuous journey that helps you improve, so embrace any opportunity to learn something new. 

 

 

 

Raden Trizaldi

Senior Researcher

Applied Management System Institute (AMSI)

 

TKI: What does receiving the Employee of the Month award mean to you?

Raden: Receiving the EOM award means a great deal to me. It validates my hard work, dedication, and support provided to my team and the organization. It signifies that my efforts have been noticed and appreciated, which is extremely motivating. This award serves as a reminder that my contributions had a positive impact and encourages me to continue striving for excellence in my work.

 

TKI: What’s your favorite accomplishment so far at TKI?

Raden: Choosing just one favorite accomplishment at TKI is difficult as I have been fortunate to work on various meaningful projects. However, if I highlight one, it would be the development of the Artificial Intelligence (AI) for Business Productivity course. This accomplishment is remarkable to me because it allowed me to utilize my expertise in AI and allowed me to contribute to my team members’ growth and development. Witnessing the impact of the course on their learning and seeing them excel in their roles has been immensely fulfilling.

 

TKI:  When you’re faced with a challenge at work, how do you find a solution?

Raden: When faced with a challenge at work, my approach to finding a solution involves several steps. First, I thoroughly analyze the problem and understand its underlying causes. Then, I research and gather relevant information to gain a comprehensive understanding of the issue. Next, I brainstorm potential solutions, considering both conventional and innovative approaches. 

Moreover, I engage in open discussions and seek input from my colleagues, leveraging their expertise and perspectives. Once I have explored various options, I assess each solution’s feasibility, risks, and potential outcomes. Finally, I make an informed decision, considering the resources available and the desired outcomes, and proceed with implementing the chosen solution. Throughout the process, I remain adaptable, open-minded, and persistent, always ready to adjust my approach if necessary.

 

TKI: What would be the three main career lessons that you have learned thus far?

Raden: The three main career lessons I have learned thus far are:

1. Collaboration and teamwork are essential for success. Embracing a collaborative mindset and fostering strong relationships with colleagues not only enhances productivity but also promotes a positive and supportive work environment.
2. Continuous learning and staying updated with industry trends and advancements are crucial. Embracing a growth mindset and seeking knowledge and skill expansion have fueled my professional development.
3. Embracing challenges and stepping out of the comfort zone is where real growth happens. By taking on tasks and roles that stretch my capabilities, I have learned and achieved more than I initially thought possible. Embracing challenges with a positive attitude and perseverance has been essential to overcoming obstacles and reaching new heights in my career. Once again, I am genuinely grateful for being recognized as the Employee of the Month. This award motivates me to continue contributing to the success of AMSI and TKI, inspiring and supporting my colleagues to reach their full potential.

 

 

 

Syahrul Ghifari

Graphic Designer

Biodigy

 

TKI: What do you want to do when you are not working? What are your hobbies, passions, or involvement in your community?

Syahrul: When I am not working, I have several hobbies and interests I enjoy doing. One of my main passions is learning. I love to immerse myself in books or videos, especially about design, technology, and web development. I am also quite passionate about outdoor activities like jogging. Exploring nature and spending time outdoors rejuvenates and allows me to disconnect from the digital world, even for just a while. Additionally, I enjoy outdoor photography, capturing the beauty of landscapes and wildlife.

Overall, my hobbies help me maintain a balanced and fulfilling life outside of work.

 

TKI: What do you appreciate most about working at The KPI Institute?

Syahrul: Firstly, I am delighted to return as an employee of the month. What I appreciate most about working at TKI is that it provides me with a platform for learning and self-improvement. Additionally, the efficiency of remote work, which is uncommon in Indonesia, serves as an advantage, enabling me to be more productive, manage my time effectively, and collaborate with helpful colleagues.

 

TKI: What are you looking forward to in terms of your new projects, collaborations, and role here at TKI?

Syahrul: I hope to continue earning trust to take on diverse tasks, enabling me to complete projects and acquire new skills.

 

Month of May 2023

 

 

 

Andreea Vintila

Junior Management Consultant

TKI

 

TKI: What does receiving the Employee of the Month award mean to you?

Andreea: Receiving the EOM award is a fantastic accomplishment and a meaningful appreciation of my hard work and victories on the job. Knowing that my coworkers and superiors have seen and acknowledged my efforts gives me a sense of validation. This honor motivates me to continue functioning at a high level and to aim for even greater success.

 

TKI: What’s your favorite accomplishment so far at TKI?

Andreea: A significant achievement I take pride in is my contribution to authoring multiple articles for both the printed and online editions of the Performance Magazine.

 

TKI:  When you’re faced with a challenge at work, how do you find a solution?

Andreea: Typically, when confronted with work challenges, I proactively seek to devise independent solutions, drawing upon my professional expertise. Additionally, I engage in collaborative brainstorming sessions with trusted colleagues to explore diverse perspectives. To ensure an optimal outcome, I also seek the guidance and input of my supervisor to validate and refine the proposed solution.

 

TKI: What would be the three main career lessons that you have learned thus far?

Andreea: The three main career lessons I learned so far in my stay in TKI are (1) prioritizing work-life balance, (2) embracing challenges and setbacks as learning opportunities, and (3) communicating effectively.

 

 

 

Nouran Essam Ali 

Graphic Designer

Biodigy

 

TKI: What does receiving the Employee of the Month award mean to you?

Nouran: This award makes me feel recognized and appreciated by my colleagues for all my work these past few months.

 

TKI: What’s your favorite accomplishment so far at TKI?

Nouran: It should be the PERFORMANCE Magazine Issue 26, 2023 – Data Analytics edition. 

 

TKI:  When you’re faced with a challenge at work, how do you find a solution?

Nouran: I face my challenge at work by completing the project quickly, breaking the challenge into smaller tasks, maimaintaining positive self-image, and staying passionate.

 

TKI: What would be the three main career lessons that you have learned thus far?

Nouran: 

• time management
• focus on developing and using your strengths
• staying committed to work

 

 

 

Layla Woodard

Marketing Manager

Functional Areas Enablement Institute

 

TKI: What does receiving the Employee of the Month award mean to you?

Layla: The EOM award means a lot since it shows my colleagues’ trust in me and my commitment to the job. I appreciate how they see my work ethic and no deed (small or big) goes unnoticed.

 

TKI: What’s your favorite accomplishment so far at TKI?

Layla: Finalizing the name of FAEI, formerly AMSI, and launching its first product was a long process but completely worth it. Nothing feels better than seeing your hard work come to life!

 

TKI:  When you’re faced with a challenge at work, how do you find a solution?

Layla: I always try to distance myself from the problem and challenge, so I look at things from a different lens than when I am in the eye of the hurricane. To solve any issue, you must be as empathetic as possible in understanding all perspectives. In addition, I ask my colleagues what would be the best course of action in any challenge because sometimes someone outside of the situation is the one who can provide insight or enlighten you on the solution.

 

TKI: What would be the three main career lessons that you have learned thus far?

Layla: 

• Everyone learns differently, so be patient with people.
• Sometimes, you have to step away from a problem to solve it.
• Taking initiative is one of the best things you can do.

 

 

 

Kathina Aninditya

Junior Framework Program Coordinator

ILMS

 

TKI: What do you want to do when you are not working? What are your hobbies, passions, or involvement in your community?

Kathina: On some days, I just want to rest at home. Then, sometimes, I want to go outside and spontaneously go somewhere with my family or friends. Recently, I have been setting aside a day each month to try new activities with my friends. For example, we learned to make pottery, created batik (an Indonesian technique of wax-resist dyeing applied to the whole cloth), concocted tisane, and garden using permaculture principles.

 

TKI: What do you appreciate most about working at The KPI Institute?

Kathina: I am genuinely grateful for the remarkable support from both ILMS team members, including the research team and our colleagues at Life Management Science Labs (LMSL). It brings me immense joy to be part of a group that faces challenges and triumphs together. Although there were some disagreements, which are natural in any dynamic environment, we always overcame them together. During these moments, we truly connect, fostering openness and collaboration that is integral to our success as a team. I genuinely feel fortunate to be surrounded by such a talented and dedicated group, and it fuels my excitement to continue working with them and achieving our collective goals.

 

TKI: What are you looking forward to in terms of your new projects, collaborations, and role here at TKI?

Kathina: As I start my new role at ILMS, I eagerly anticipate the opportunity to gain valuable experience in management. I am not only coordinating junior researchers but also keen to actively participate in other projects involving cross-functional collaboration with teams such as publishing and marketing. However, I would like to take on smaller projects like improvement plans for our products or other initiatives alongside my colleagues. 

Furthermore, I look forward to delving into primary research again, a pursuit that has been close to my heart for some time. The prospect of conducting experiments and employing statistical analysis excites me greatly, and I am truly eager to engage in this fulfilling aspect of the role. As I envision the future possibilities, my enthusiasm grows, and I am genuinely thrilled to embrace the challenges and opportunities that await me.

 

Brian Kiprop

Research Analyst

TREFORIN

 

TKI: What does receiving the Employee of the Month award mean to you?

Brian: Being honored with the EOM award recognizes my dedication and significant contributions to achieving the company’s project goals. I collaborated with the Applied Management System Institute (AMSI) to develop an innovative AI professional course, which involved focused teamwork and meeting tight deadlines. I willingly went above and beyond, working extra hours to ensure success. Reflecting upon this transformative experience, I realize how it has propelled my professional growth and empowered me to cultivate an environment where colleagues thrive and excel, fostering a culture of collective success.

 

TKI: What’s your favorite accomplishment so far at TKI?

Brian: Working on the new AI course has been a significant highlight of my year. It has been immensely rewarding to contribute to developing this course, which aims to enhance professionals’ understanding of AI for business productivity concepts and their practical application across various business functions. I am excited about its potential impact on enriching knowledge and empowering organizations and individuals in the rapidly evolving field of AI.

 

TKI:  When you’re faced with a challenge at work, how do you find a solution?

Brian: When faced with a challenge at work, I focus on understanding the issue by gathering information and seeking input from colleagues. This enables me to assess potential solutions and prioritize successful ones effectively. Reflecting on outcomes also helps me learn and improve.

 

TKI: What would be the three main career lessons that you have learned thus far?

Brian:

1. Embrace versatility and adaptability –  working across multiple units and taking various roles within the company has taught me the importance of being adaptable and open to new challenges. 

2. Foster a growth mindset –  maintaining a growth mindset has been pivotal in my career development. By staying humble and curious, I have approached each task and interaction as an opportunity to learn and grow.

3. Take ownership of your professional growth – seeking opportunities to expand my knowledge, acquire new skills, and stay current with industry trends is vital to remain competitive and advancing in my career.

With the rise of remote work, maintaining employee motivation and engagement has become vital to elevate morale, nurture belonging, and amplify productivity. One way to keep employees motivated and engaged is through employee recognition. 

The TKI People Awards series features the employees and teams recognized by TKI for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

In this article, the recipients of the TKI Employee of the Month award in March 2023 shared their thoughts on receiving it and their achievements so far. Learn how they overcome challenges and find motivation at work.

 

 

Maryan Hamadeh

Translator and Research Assistant, Research Division

The KPI Institute

 

TKI: What does receiving the Employee of the Month award mean to you?

Maryan: Receiving the Employee of the Month award means a lot to me. It represents a sense of accomplishment and pride for my hard work. It makes me feel appreciated and that my efforts have been recognized. Moreover, it reassures me that I work in the right company and a supportive working environment that values its employees. 

TKI: What’s your favorite accomplishment so far at TKI? 

Maryan: One of my favorite accomplishments at TKI has been my most recent project. I was proudly able to translate the Certified Innovation Performance Professional (C-IP) course in just one month while juggling other tasks as well, knowing that the time estimation to translate such courses is around three months. This task was challenging but also demonstrated my dedication and time management skills. It is certainly something to be proud of! 

TKI: When you’re faced with a challenge at work, how do you find a solution?

Maryan: The first thing I do once I face a challenge at work is trying to understand the challenge. After that, I break it down into minor challenges and set small goals. I develop an action plan for steps that I need to take to overcome this challenge. Those are the steps I have followed to translate the C-IP course, and I cannot stress enough the importance of time management. Remember that you can continuously develop your time management skills to increase your ability to handle challenges efficiently and achieve better results. 

TKI: What would be the three main career lessons that you have learned thus far?

Maryan: (1) Continuous learning and development: There is always room for improvement and growth. Every day, you face new challenges and handle new tasks, so take that as an opportunity to learn new things. (2) Networking: The KPI Institute is a working environment known for its diversity. Getting to know colleagues from various backgrounds will help you exchange knowledge and share different insights. (3) Taking risks: Always remember that you know a lot more than you think you know. You still need to be put in a situation to discover those skills. So, once you fail, embrace this failure and step up again. Fall seven times, stand up eight! 

 

 

Eglis Mewania

Administrative Assistant

Life Management Science Labs (LMSL)

 

TKI: What does receiving the Employee of the Month award mean to you?

Eglis: Getting the Employee of the Month award means a lot to me. It is like a big thumbs-up from my colleagues and a recognition that my hard work and dedication have paid off. It increases my confidence and motivation, showing that the company values my efforts. Plus, it is a nice little ego boost and a chance to celebrate with my team. Overall, it is a tremendous honor that makes me proud of what I do.

TKI: What’s your favorite accomplishment so far at TKI? 

Eglis: So far at TKI, my favorite accomplishment has been conducting preliminary meetings successfully with potential podcast guests. I took the time to explain everything clearly and effectively, and I was thrilled every time they agreed to join the podcast. Knowing that my efforts paid off and that our podcast would benefit from their participation was a great feeling.

TKI: When you’re faced with a challenge at work, how do you find a solution?

Eglis: When I encounter a challenge at work, I tackle it head-on. First, I take a moment to assess the situation and understand the problem. Then, I brainstorm possible solutions, often bouncing ideas off my colleagues or seeking their input. Once I have a few potential solutions, I weigh their pros and cons. Finally, I choose the best approach and dive in, adapting and learning along the way. It is all about being proactive, collaborative, and willing to learn from successes and setbacks.

TKI: What would be the three main career lessons that you have learned thus far?

Eglis: The three main career lessons I have learned so far would be (1) embrace opportunities, (2) learn from failures, and (3) build relationships.

 

 

Shorouk Mohamed

Senior Graphic Designer 

Biodigy

 

TKI: What does receiving the Employee of the Month award mean to you?

Shorouk: Receiving the Employee of the Month award means a lot to me because it feels great to know that my work got noticed and appreciated. This makes me more encouraged and motivated to keep up the hard work.

TKI: What’s your favorite accomplishment so far at TKI? 

Shorouk: I would say designing the  LMSL and maentae websites is my favorite accomplishment because these projects introduced me to website designing for the first time. I learned from scratch how to use the new required Adobe software and am still educating myself more about the UI/UX design field.

TKI: When you’re faced with a challenge at work, how do you find a solution?

Shorouk: I start by doing my own research regarding the different potential solutions to the challenge I am facing and then discuss the results with my art director for more reliable and supported answers to my questions.

TKI: What would be the three main career lessons that you have learned thus far?

Shorouk: (1) There is always room for learning new skills and getting introduced to new fields of design. (2) It is important from time to time that I get out of my comfort zone and try more challenging projects that require a design outcome that is not my typical design style. (3) Getting to work with colleagues from a diverse culture is very inspiring because it introduces us to different work experiences and project management techniques.

 

 

Donnell Constantino

Instructional Designer

Institute for Life Management Science (ILMS)

 

TKI: What does receiving the Employee of the Month award mean to you?

Donnell: Receiving the Employee of the Month award makes me feel validated. 

TKI: What’s your favorite accomplishment so far at TKI? 

Donnell: My favorite accomplishment so far working at ILMS, one of the organizations within the TKI ecosystem, would be creating course modules

TKI: When you’re faced with a challenge at work, how do you find a solution?

Donnell: When faced with a challenge at work and finding a solution for it,  just be assertive and not be afraid to ask questions. 

TKI: What would be the three main career lessons that you have learned thus far?

Donnell: The three career insights I have gained include the importance of assertiveness, kindness, and critical thinking.

In the vibrant corridors of an organization bustling with dynamic teams and ambitious projects, there exists a source of inspiration and a beacon of excellence. Each month, The KPI Institute (TKI) acknowledges the performance of individuals through the TKI People Awards.

The TKI People Awards series features the employees and teams recognized by TKI for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

In this article, TKI proudly introduces you to the esteemed employees of the month in February 2023. Learn about the awardees’ unique personal and professional interests and outstanding accomplishments, showing their incredible journey and invaluable contributions to the organization.

 

 

Daniela Vuta

Head of Publication

The KPI Institute

 

TKI: What do you want to do when you are not working? What are your hobbies, passions, or involvement in your community?

Daniela: When not working, I enjoy listening to music, reading and staying active. Also, I practice and hone my piano skills and experiment with different musical genres in my spare time. When I am not playing music, you can find my nose deep in a book, exploring different worlds and perspectives through literature. 

Moreover, I love hiking and jogging to stay fit and have fun outdoors. I enjoy the challenge of hiking up steep trails, taking in beautiful scenery and pushing myself to reach new heights. But I like to jog around my neighborhood or in the local park for a quick and energizing workout. 

TKI: What do you appreciate most about working at The KPI Institute?

Daniela: There are several aspects of my workplace that I value. My first example is a positive work culture. It also offers opportunities to improve my skills and advance my career through training programs, mentorship, and advancement opportunities, which I truly value. Nonetheless, feeling fairly compensated for my efforts is vital to job satisfaction. The KPI Institute is a company that provides competitive pay, benefits and opportunities for bonuses or other rewards. Lastly, working for the Institute allows me to achieve the work-life balance I have always aspired to. Flexible scheduling and remote work options are all valued perks that help me balance my personal and professional life.

TKI: What are you looking forward to in terms of your new projects, collaborations and role here at TKI?

Daniela: I am thrilled about the upcoming projects I will be working on, particularly the one that entails developing new publications that align with our mission of delivering comprehensive performance solutions backed by thorough research. I look forward to collaborating with my team members to develop more creative ideas, strategies and content that enhance decision-making, shed light on business practices, and provide valuable insights to our readers. 

In terms of my role in the organization, I am eager to take on more leadership responsibilities and contribute to the growth and success of the company. Overall, I am excited about the opportunities ahead and cannot wait to see what we can achieve together.

 

 

Abdallah Diab

Human Resources Information System Specialist

ILMS

 

TKI: What do you want to do when you are not working? What are your hobbies, passions, or involvement in your community?

Abdallah: Outside of working hours, I am usually either swimming as part of my workout routine, reading from my collection of books, watching Netflix, or spending time with family and friends when possible. Hopefully, I could travel again during the summer vacation and use my time off. Moreover, my hobbies include playing chess, drawing and Arabic calligraphy.

TKI: What do you appreciate most about working at The KPI Institute?

Abdallah: I mostly appreciate the work culture at TKI and my colleagues, especially the ILMS Research Leadership team members, who encourage me to pursue particular projects and support me. They pave the way for my growth and provide opportunities to experiment with specific initiatives I take. Also, I value my team members’ trust in me to bring improvements and change to the team in achieving overall efficiency and reaching targets and goals.

TKI: What are you looking forward to in terms of your new projects, collaborations, and role here at TKI?

Abdallah: I look forward to expanding my knowledge, learning more, and upskilling myself in diverse areas when possible, especially in data management and human resource and performance practices. 

 

 

Indita Sindaran

Admin Assistant

LMSL

 

TKI: What does receiving the Employee of the Month award mean to you?

Indita: Getting the Employee of the Month award means a lot to me! It is like a big pat on the back for all the effort and commitment I put into my job. It is awesome to know that my hard work has not gone unnoticed and that my colleagues and manager appreciate what I do. This recognition boosts my confidence and makes me even more determined to keep up the good work. Overall, it is really a special honor that puts a big smile on my face.

TKI: What’s your favorite accomplishment so far at TKI?

Indita: My favorite accomplishment is getting guests consistently for the cluster I am assigned to. Moreover, I keep my projects to be the most organized.

TKI: When you’re faced with a challenge at work, how do you find a solution?

Indita: Whenever I face challenges, discussing it and brainstorming to find a solution with fellow Admin Assistants (AAs) or the direct manager always works.

TKI: What would be the three main career lessons that you have learned thus far?

Indita: The three main career lessons I have learned while working at LMSL are as follows: (1) a good companion should always be appreciated, especially in hard times, (2) set a schedule before you do anything to avoid overworking, and (3) resting your eyes after a prolonged time staring at your computer screen is essential to keep you healthy— physically and mentally.

 

 

Sarika Fitri 

Business Analyst

Lerero

 

TKI: What does receiving the Employee of the Month award mean to you?

Sarika: The Employee of the Month award means recognition and validation for exceptional dedication and performance.

TKI: What’s your favorite accomplishment so far at TKI?

Sarika: My favorite accomplishment so far would be having to work with colleagues from around the world.

TKI: When you’re faced with a challenge at work, how do you find a solution?

Sarika: We are currently witnessing remarkable growth in the artificial intelligence (AI) industry. So, nowadays, I utilize ChatGPT to find a solution to the challenge I am facing and then seek further opinions from my colleagues working globally.

TKI: What would be the three main career lessons that you have learned thus far?

Sarika: Slot Thailand The importance of engaging in networking, possessing soft skills like adaptability, and embracing the culture of continuous learning.

Every successful organization has talented individuals whose dedication, passion, and expertise drive innovation, conquer challenges, and turn visions into reality.

The KPI Institute (TKI) People Awards series features the employees and teams recognized by TKI for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

Today, we will uncover the outstanding journeys and accomplishments of the employees of the month for January 2023. Get ready to be inspired and motivated by their stories in an interview with the TKI Publishing Team. 

 

 

Haifa Audrey

Junior Instructional Designer

ILMS

 

TKI: What does receiving the Employee of the Month award mean to you?

Haifa: Receiving the Employee of the Month award is a humbling experience. This award has made me reflect on my work and my contributions to the team. It has also given me motivation to keep improving my skills.

I am grateful for the support and guidance of my colleagues, who have helped me grow professionally. Their willingness to collaborate and share their knowledge has allowed me to contribute more effectively to the team’s success.

Overall, this award is a reminder of the importance of hard work, dedication and collaboration. I will continue to work hard and strive for excellence, and I am grateful for the opportunity to work with such a talented and supportive team.

TKI: What’s your favorite accomplishment so far at TKI?

Haifa: My favorite accomplishment at TKI is sharing knowledge as an onboarding buddy for new instructional designers (IDs). Sharing my knowledge about the team’s work and processes with new colleagues not only helped them to settle in quickly but also gave me a fresh perspective on our work.

Through this experience, I gained new insights that have improved my work, and I was inspired to seek further opportunities for collaboration and knowledge-sharing. I believe that this chain of knowledge sharing is critical to our team’s success, and I am proud to have played a part in it.

TKI: When you’re faced with a challenge at work, how do you find a solution?

Haifa: When faced with a challenge at work, I first approach the problem with a positive mindset. Being optimistic and open-minded helps me see things from different perspectives and develop better solutions. I also believe staying calm and focused is important, so I take a step back to analyze the situation before jumping into any solutions.

Once I have gathered all the relevant information, I turn to my colleagues for input. I find that by seeking solutions collaboratively, we can come up with more effective solutions than we could on our own. It is also a great opportunity to learn from one another’s experiences and perspectives, which can help us navigate similar challenges in the future.

TKI: What would be the three main career lessons that you have learned thus far?

Haifa: Throughout my career, I have learned three key lessons that have been instrumental in my personal and professional growth. Firstly, I have come to understand that effective communication is paramount not only in what I communicate but also in how I do it. I have learned to listen to others, empathize with their perspectives, and respond appropriately to communicate effectively.

Secondly, maintaining a positive mindset has proven to be powerful. It helps me approach challenges with a clear head, find solutions, and contribute to a positive work environment. I try to proactively build an environment that fosters positivity and inclusivity.

Lastly, I have learned that collaboration is crucial to achieving our goals as a team. We can leverage each other’s strengths and expertise to reach our objectives by working together. Owning up to our mistakes, taking responsibility, and learning from them have helped me grow and improve my collaboration with others.

 

 

Linh Do

Head of Professional Services- Vietnam 

Systeams

 

TKI: What does receiving the Employee of the Month award mean to you?

Linh: It motivates me to maintain a positive attitude toward my work

TKI: What’s your favorite accomplishment so far at TKI?

Linh: We conducted our first Certified Performance Management course in Vietnamese in March 2023, and the participants gave positive feedback, demonstrating our team’s capability to expand in this market. Our premium products are priced higher than the local offerings, but we believe that the quality of our products speaks for itself.

TKI: When you’re faced with a challenge at work, how do you find a solution?

Linh: In many cases, I seek advice from my senior colleagues to arrive at a solution. However, there are instances where I conduct research and benchmarks on my own particularly when my colleagues have not encountered similar problems yet..

TKI: What would be the three main career lessons that you have learned thus far?

Linh: First, creating a work environment that recognizes the significance of continuous learning is crucial, as it is the most critical aspect of any profession.

Second, successful teamwork and the achievement of team objectives rely heavily on the buy-in and involvement of colleagues.

Lastly, the key to success is not managing time but managing one’s mind. Therefore, it is important to cultivate an interest in and passion for the work one does every day.

 

 

Widasari Wida

Admin Assistant 

LMSL

 

TKI: What does receiving the Employee of the Month award mean to you?

Widasari: So many things happened that made me question whether I was doing well or doing things right, and this award dispels any doubts I had. Now, I am proud of everything I have accomplished so far.

TKI: What’s your favorite accomplishment so far at TKI?

Widasari: Being entrusted with managing a handover course production process between ILMS and LMSL. As the project is ongoing, I hope everything goes well.

TKI: When you’re faced with a challenge at work, how do you find a solution?

Widasari: I believe that communication is key for any matter to happen, so I consult problems I have with my team. I am grateful to have such a supportive team with an awesome direct manager that I am able to give and receive much support.

TKI: What would be the three main career lessons that you have learned thus far?

Widasari: In project management, being proactive is highly important since we are expected to seek action and solve problems quickly. You must also be brave enough to stand up for yourself when in a difficult position. Lastly, spare time to check regularly on your teammates to see if they need help.

 

 

Temiloluwa Makinwa

Product Manager

Lerero

 

TKI: What does receiving the Employee of the Month award mean to you?

Temiloluwa: It is intriguing and encourages me to do more in my job function.

TKI: What’s your favorite accomplishment so far at TKI?

Temiloluwa: My favorite accomplishment at TKI is the soon-to-be-launched Learning Management System (Lerero LMS). I am excited to launch the product.

TKI: When you’re faced with a challenge at work, how do you find a solution?

Temiloluwa: When I am faced with a challenge at work, I collaborate with team members, try to research possible solutions, and put in a can-do attitude.

TKI: What would be the three main career lessons that you have learned thus far?

Temiloluwa: I have learned three main career lessons: (1) asking the right questions, (2) building relationships with key contributors, and (3) designing and testing solutions with others.

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Be part of TKI’s growing team! Check out the following professionals that may fit your interest and expertise:

• Head of Marketing
• Marketing Managers
• Web Developers
• Research Analyst
• Podcast Host
• Sales Manager
• Admin Assistant

Should you be interested, submit your CV to [email protected]

 

Achieving success in any organization is not only about individual achievements but also the collective effort of a team. The concept of teamwork has become increasingly important in today’s business environment as it allows individuals to collaborate towards a shared goal, leveraging their unique strengths and perspectives.

The KPI Institute (TKI)  has recently announced the Partnerships Department as the Team of the Quarter awardee for the fourth quarter of 2022.

The TKI People Awards series features the employees and teams recognized by The KPI Institute for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

 

Cosmin Chrindris, the Head of Partnerships, shared that despite the market conditions shifting and several markets remaining unsettled due to the aftermath of the pandemic, the partnership team successfully adapted and redirected their energy toward their most effective strategies. As a result, they were able to surpass their goals.

Today, we will explore the story of this remarkable team and their secrets to success. We will delve into the factors that led to their accomplishments, the challenges they faced, and how they overcame them.

 

 

 

 

Carmen Boboc

Partnership Manager

 

1. What was the biggest accomplishment of your team this quarter?

One of the most significant accomplishments in quarter four was the Performance Management Masterclass for Human Resources Departments. This course was successfully delivered in Mauritius in partnership with Soft Skills Consultants.

The Performance Management Masterclass approaches performance management as a practice that enables alignment of the HR department with corporate strategy. It provides a framework, tools, and techniques for the HR department to effectively measure performance and optimize internal processes.

The course includes highly interactive and applicative sessions in which participants learn how to manage and improve results within any HR department. As part of this process, participants identify improvement initiatives and build the HR initiatives portfolio while aligning HR projects with departmental objectives.

2. What do you like most about your team?

What l like the most about our team is even though we continue to live in uncertain times, we always manage to find solutions to overcome them, develop new markets for our services, and maintain long-term business relationships with our partners. I admire our perseverance and determination.

3. Describe one of the challenges you were able to overcome this quarter. How were you able to overcome it as a team?

One of the challenges we faced was understanding our partners’ current market needs and challenges and developing new solutions. However, we overcome these challenges by working together to identify the root cause, brainstorm possible solutions, and then decide on the best course of action. We always support each other and provide assistance when needed.

 

 

 

Annisa Alifindira 

Research Analyst

 

1. What was the biggest accomplishment of your team this quarter?

I believe that achieving the team’s financial target for the quarter is the biggest accomplishment of our team. 

2. What do you like most about your team?

Since I work with Cosmin more often, I appreciate that he does not micromanage and never hesitates to show appreciation, not just to me but also to other divisions. He is quick to find solutions and alternatives. Also, I found Carmen and Doina to be willing to help me in times of need

3. Describe one of the challenges you were able to overcome this quarter. How were you able to overcome it as a team?

I am responsible for the administrative and research tasks of the team, so I ensure that all tasks are completed on time and coordinate regularly with other departments, such as Educational Program.

 

 

 

Doina Popovici

Partnership Manager

 

1. What was the biggest accomplishment of your team this quarter?

The biggest accomplishment of our team this quarter was exceeding our financial targets and successfully securing new projects through our local partners.

2. What do you like most about your team?

What I like most about our team is how we share experiences, exchange impressions regarding different markets or regions, and discuss our approaches to addressing potential challenges.

3. Describe one of the challenges you were able to overcome this quarter. How were you able to overcome it as a team?

I believe that through open communication, we can solve any issues. Our team encourages initiative and innovation, and we are always open to discussing ways to improve our internal processes

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The Partnership team accomplished several noteworthy feats in 2022, such as providing a Performance Management Masterclass for the Human Resources Department, introducing the first customized and internally-delivered Certified Agile Strategy Execution Professional program, and advocating for the creation of a dedicated course focused on the Certified OKR Professional Methodology. According to Cosmin, while developing new courses does not fall within the department’s primary responsibilities, the Partnership team is proactive in identifying opportunities for growth in existing services and creating new courses to address untapped market potential.

Join the global partnership network of TKI and experience the unique advantage of marketing and the delivery of universal benchmarks for Key Performance Indicators (KPIs) selection, documentation, and reporting. To learn more about TKI’s Global Partnership, visit https://partnership.kpiinstitute.org/

Editor’s Note: This is a continuation of the first year-in-review article we published, A year-in-review: a look back on 2022. 

A new chapter has finally unfolded. The new year is about going forward, opening new doors, and accepting the journey that is about to begin. Starting something new is always challenging, as uncertainty and unfamiliarity sound terrifying. But beginnings are most powerful as they feel fresh and light. Moreover, you have the chance to set new and higher goals that can serve as your guide through the new year, whether professionally or personally.

We asked some of our colleagues in The KPI Institute (TKI) Ecosystem to highlight their objectives in the year 2023 that you may find inspiration from, as well as their proudest achievements in 2022 that can serve as motivation to do better in the new year.

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Iulia Tutulan

Senior Customer Engagement Specialist

Support

 

1. What project or task you accomplished this year that you are most proud of and why?

2022 was an amazing year for me, not necessarily only in terms of results but in terms of consolidating the processes of learning and maturing my skills. I am proud of my team, and I am proud of my accomplishments and the projects delivered. I am proud that I managed to sign many contracts and delivered many successful projects, which lead to many certified professionals, who now have the chance to evolve in their careers.

I am grateful to be part of a team that supports each other in growth, and I am positive that all of our great results reside also in the power of our team.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

For 2023, I am expecting to focus more on developing my skills, designing my career path, and deciding on what my focus in my career should be. Even though I feel I could never give up sales and customer interaction, I also feel that I enjoy working with companies in developing their workforce. Thus, I plan to start my Ph.D. and focus more on the academic part. My personal life will bring new challenges that will need my attention. My family is growing, so 2023 will be an amazing year for me with happy moments and challenges in my personal and professional life.

 

Bori Pentek

Head of Operations

ILMS 

 

1. What project or task you accomplished this year that you are most proud of and why?

The accomplishment I am most proud of this year is setting the work processes in the Research and Instructional Design team.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

In my career, I prioritize reaching the production targets Aurel Brudan, CEO of TKI, requested from ILMS and instilling a culture of continuous improvement.

In my personal life, I only have two objectives: to be more mindful and more compassionate.

 

Cynthia Claudia

Assistant Editor

Publishing

 

1. What project or task you accomplished this year that you are most proud of and why?

As our team’s objective is to generate standard documents for each LMSL’s elements, I am proud to be the first editor who proposed the workflow or process of working on a Standard Document. One of the main processes involves constant collaboration with the Research team that generates the materials. We will keep improving the workflow as we move forward with generating more documents in the future.

A Standard Document refers to a document that collates available research on a subject matter including requirements, rules, guidelines, and characteristics. These documents serve as companions to learning merchandise produced by the LMSL Labs.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

I am looking forward to how the Publishing team will grow next year. When the team grows, it is inevitable that there will be new responsibilities and challenges, as new working and communication processes will be introduced. However, I am seeing these challenges as opportunities to develop myself.

My personal goal for next year is to be able to thrive in my current role, as well as develop and utilize my potential to achieve the company’s objectives. I am also looking forward to helping the growing Publishing team achieve our shared goals.

 

PRAMOD N S

Instructional Designer

AMSI

 

1. What project or task you accomplished this year that you are most proud of and why?

The Digital Marketing Course modules development and review are the ones I am proud of. In this project, I got insights into digital marketing, and it gave me an opportunity to see the modules from the learner’s perspective.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

In the next year, I want to upgrade my skills in Instructional Design so I can contribute more towards the success of my team.

 

Irene Kaldas

Marketing Consultant

Head of Marketing Center in AMSI, and Internal Consultant for other TKI’s entities

 

1. What project or task you accomplished this year that you are most proud of and why?

I initiated and created a digital marketing program that leverages different, top-of-mind digital marketing domains and current and emerging digital marketing concepts and tools.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

I have always chosen work experiences that not only enhance my skills but also broaden my horizon in unconventional ways. As a Marketing Consultant and mentor for thousands of learners in the technology field, I believe getting the chance where those experiences can be invested became my ultimate goal. Whatever I aim to achieve, either on a professional or personal level, I always try to appreciate every new learning experience and enjoy the process while working toward my goals.

 

Bayu Mahdhani

Web Developer

Biodigy

 

1. What project or task you accomplished this year that you are most proud of and why?

Working on Power BI features from the signature module and salary comparison is what I am the proudest of this year as they needed in-depth research before doing them.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

In 2023, I am looking forward to more new technology implementation and more opportunities to learn and develop my skill.

 

Doina Popovici

Partnerships Manager and Consultant

Research division

 

1. What project or task you accomplished this year that you are most proud of and why?

Here are my top three accomplishments which I am most proud of:

1. Being able to validate the first live online C-KPI course in Spanish, organized directly by TKI and not through partners
2. Creating a sales pipeline with leads coming from own research and prospecting efforts as well as being able to send a couple of in-house proposals and one audit service
3. Signing two Reseller Partners and a few more companies in the current negotiation for signing

 

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

I set my objectives in 2023 to establish a consultancy project, sign a Training Partner, and target an audience from new countries to attend our programs. Moreover, I want to lead several open and in-house courses through partners and personal efforts.

 

Abdallah Diab

Research Analyst

ILMS

 

1. What project or task you accomplished this year that you are most proud of and why?

A monthly report and performance tracker that monitors the work of an individual is one of my accomplishments this year of which I am most proud. I created the tracker in a standard way that is applicable to a diverse set of tasks conducted by the research team.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

Upskilling myself and experimenting in multiple domains to gain more confidence in my career path, perhaps along the lines of project management and performance improvement. These are my main objectives in the coming year.

 

Claudia Istratii

Senior Customer Engagement Specialist

Support Division

 

1. What project or task you accomplished this year that you are most proud of and why?

2022 was a year of many projects, tasks, and accomplishments. But something that deserves to be mentioned is the fact that I am part of a great customer engagement team that always focuses on customer experience. This year, I have managed to bring many ideas for sales strategy improvement and innovation, and I was happy to see them in practice. 

For me, it is very important to assist our customers as I would wish to be treated to have a positive experience. What helped me maximize my knowledge of customer satisfaction and experience was the Certified Customer Service Performance Professional course I attended.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

On a professional level, in 2023, I would love to make some steps forward to becoming a trainer for the Certified Customer Service Performance Professional course. I would like to inspire every professional interested in customer service to develop their performance management skills.

On a personal level, I would love to travel more and see new places around the world, learn the Arabic language, and spend quality time with my family.

New self and career opportunities emerge every day when working in a community of diverse cultures like The KPI Institute (TKI). Discover what it is like to learn and improve in TKI, directly from the top performers for August 2022.

The TKI People Awards series features the employees and teams recognized by TKI for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

 

 

Kellen Adelvia

Business Development Specialist

Kuala Lumpur Team

 

1. What does receiving the Employee of the Month award mean to you?

Kellen: It is an appreciation from my team members, which means that I contribute and make an impact on what I am doing. They recognize my performance, value, and work. 

2. What is your favorite accomplishment so far at TKI?

Kellen: My favorite accomplishment so far is when our team won the Team of the Month award, working closely with my team members is an honor for me. 

3. How do you find a solution when you are faced with a challenge at work?

Kellen: I was always supported by my team. Challenges feel lighter since my team is always able to help me with suggestions and solutions. Often, we brainstorm together to achieve solutions.

4. What would be the three main career lessons that you have learned thus far?

Kellen: The main three career lessons that I have learned so far are the importance of diligence, collaboration, and having great motivation at work.

 

 

Shaza Bsat

Marketing Manager

ILMS

 

1. What does receiving the Employee of the Month award mean to you?

Shaza: I will always remain grateful to my coworkers for considering me for the Employee of the Month award.  In light of the acknowledgment of my efforts, I am more committed than ever to contributing my full potential to the success of the organization. Working in ILMS, where every new idea is heard and nurtured, has been a wonderful experience for me.

2. What’s your favorite accomplishment so far at TKI?

Shaza: One of my proudest moments as a Marketing Manager for ILMS and LMSL was participating in the rollout of both organizations, including all their centers and labs. I carried out market research, conducted interviews with potential customers, and developed an overall launch strategy.

In addition, my coworkers relied on me to manage several distinct marketing streams, each with its own unique set of tasks and responsibilities.

However, the greatest achievement I can think of is being part of the most incredible marketing team and getting to know all those wonderful people. Whenever their team needs them, marketers are always there to step up.

3. How do you find a solution when you are faced with a challenge at work?

Shaza: Cultural differences make working at a young startup an intriguing experience. Working together over the past year has shown me that having a team with such varied cultural tendencies can be challenging. But it also has a lot of benefits and opportunities. Working in a startup is a fantastic way to gain experience in a variety of fields, discover your ideal working conditions, and launch a successful career. 

Something I have learned is to always remind myself that my efforts are serving a cause I care deeply about and believe in. I always have faith in my abilities and know that I have the support of my teammates.  Adopting a “growth mindset” has been the most effective way for me to overcome any obstacles and challenges.

4. What would be the three main career lessons that you have learned thus far?

Shaza: As you might imagine, working at ILMS is a one-of-a-kind opportunity. The lesson I have learned is that education is lifelong and ongoing. Throughout your career, you will inevitably come across individuals with more relevant work experience than you do. The knowledge and wisdom of those more experienced can be invaluable to your own development. You can become a well-rounded, knowledgeable, and content person if you have a growth mindset throughout your life. 

I have realized that working and improving as a team is the key to professional success as well. Certainly, I am responsible for my own tasks but the progress of enterprises depends on the efforts of a dedicated team. In order to be successful, large-scale projects require input from multiple stakeholders.

One last thing I have picked up is faith in the strength of defeat. A new opportunity for self and career improvement is presented with every setback. Nothing beats experience to learn what doesn’t work. Successes and setbacks alike can be viewed as stepping stones on the path to eventual mastery. You get to decide the lessons you learn from setbacks.

 

 

Islam Salahuddin

Data Analyst

Research Division

 

1. What does receiving the Employee of the Month award mean to you?

Islam: I highly appreciate it as a sort of recognition and more importantly as feedback, which is essential to individual and organizational development.

2. What is your favorite accomplishment so far at TKI?

Islam: My favorite accomplishment so far at TKI is working on TKI’s first global index for government performance. I had the opportunity to practice many of my skills and learn new ones. The project involved critical thinking and problem solving as well, two sets of skills that I always welcome to sharpen. 

3. How do you find a solution when you are faced with a challenge at work?

Islam: I recognize that challenges are an integral part of the learning process. I give myself first the space to reflect on the challenge and find a way to overcome it. Also, I look for help! Whether referring to online communities or colleagues, asking for help when needed always has a learning benefit.

4. What would be the three main career lessons that you have learned thus far?

Islam: First, it is okay to be uncertain. Second, it is normal to feel overwhelmed. Third, what may help with the previous two lessons is to be flexible, adaptable, and a little more resilient.

 

 

Soha Abozaid

Marketing Manager

Maentae

 

1. What does receiving the Employee of the Month award mean to you?

Soha: It was priceless to me, and having my work appreciated is what makes me keep up the good work all the time.

2. What is your favorite accomplishment so far at TKI?

Soha: We are making huge progress in our startup so far. Having a full business created from an idea is making me more excited about my role at TKI.

3. How do you find a solution when you are faced with a challenge at work?

Soha: Every time I face challenges at work, I always search for new techniques that would help me cope with a particular challenge, and this practice eventually helps me upgrade my skills.

4. What would be the three main career lessons that you have learned thus far?

Soha: The three main career lessons that I have learned are (1) to never give up on an idea, (2) to keep upgrading your skills, and (3)  the main power is in the team.

 

 

Shorouk Mohamed

Senior Graphic Designer

Biodigy

 

1. What does receiving the Employee of the Month award mean to you?

Shorouk: I received it on time because I have worked restlessly for the past months on important projects that were totally out of my comfort zone. So, it feels good to know that my hard work through the last period has been noticed and appreciated and that I can achieve things that I thought I was not good at.

2. What is your favorite accomplishment so far at TKI?

Shorouk: My favorite accomplishment so far, working at TKI, is designing the brand identity for ILMS and LMSL Centers and Labs.

3. How do you find a solution when you are faced with a challenge at work?

Shorouk: I usually search for a solution first online if it is related to a design challenge and if it does not work, I contact my art director for his opinion and help.

4. What would be the three main career lessons that you have learned thus far?

Shorouk: The three main career lessons I have learned so far are:

1. No matter how experienced you might be, there will always be something new to learn.
2. Sometimes accomplishing a task on time with an acceptable outcome is better than (and much needed) accomplishing a task with a perfect outcome but missing the deadline.
3. A manager that is supportive, understanding, and believes in the capabilities of employees can definitely make employees do wonders and boost their self-confidence.

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The KPI Institute is an internationally recognized organization that specializes in business performance. It offers research projects in 12 practice areas, such as strategy, key performance indicators, employee effectiveness, and customer service, as well as innovation performance.

In order to share insights, the KPI Institute makes use of a number of publications, subscription services, and a knowledge portal that is accessible to registered members. To learn more about TKI, visit https://kpiinstitute.org/

The World Health Organization (WHO) observes World Mental Health Day on October 10 each year. 

With this year’s theme, “Make mental health and wellbeing for all,” WHO believes that people with mental health conditions and advocates can come together to celebrate the progress made in this matter and speak  about what needs to be done “to ensure Mental Health & Well-Being becomes a Global Priority for all.”

According to WHO, the cases of people experiencing anxiety and depression increased by 25% in the first half of the COVID-19 pandemic, where the gap in treatment for mental health disorders has expanded as mental health services have been severely interrupted. Professionals or employees were one of the populations who were affected the most.

Based on report, 55% of 1,425 U.S. workers surveyed share that their mental health issues have been affecting their productivity on the job since the pandemic began. The same report shows that workers suffering from mental health issues increase to 46% (during the pandemic) from 39% (pre-pandemic), and more than 10% suffer from serious mental illness. 

How To Performance Manage Employee With Mental Health Concerns

WHO believes that strengthening awareness and response to mental conditions at work, especially for those with supervisory responsibilities like managers, is a key component of protecting and promoting wellbeing at work. They recommend mental health training for managers and employees and programs for people to learn stress management techniques and lessen mental health symptoms.

Training in mental health promotes greater awareness of how occupational pressures affect mental health and may be controlled. It also assists supervisors in recognizing and responding to supervisees who are experiencing emotional distress. Aside from mental health training, here are a few things managers can do to support employees’ mental health while managing performance:

1. Cultivate a culture of connection by checking-in with employees, especially now that many individuals work from home, it may be more difficult to spot the warning signals of distress.
2. Enhance managerial competency. Focusing on employees’ strengths while promoting efficiency and performance is an essential skill to develop.
3. Build a strong system for employee management. Managers should still adhere to performance management practices when managing employees who have mental health difficulties. They must modify this procedure when mental health concerns are present to balance fairness.

In establishing a competitive employee performance management system, The KPI Institute offers a Certificate in Employee Performance Management Maturity Assessment. This micro-certification course examines the key components required to develop an employee performance management system in businesses and also uses a maturity model to evaluate the system’s complexity.

Enrolled professionals in this course have the chance to access the Employee Performance Management Maturity Model Framework v2.0 and learn first-hand how to weigh the upsides and downsides of organizational processes and develop ideas for improvement in six important areas:

• Performance Planning
• Performance Measurement
• Performance Review
• Performance Recognition
• Performance Improvement
• System Governance

Establish the proper framework for defining, evaluating, and motivating performance in your organization; invite your colleagues and enroll now! For further information, visit https://kpiinstitute.org/