Posts by kimberly.tilar

Certified Balanced Scorecard Management System Professional: a pathway to strategic success

April 12th, 2024 Posted by Certification, Courses 0 thoughts on “Certified Balanced Scorecard Management System Professional: a pathway to strategic success”

At a certain point, all companies will inevitably face challenges in achieving strategic objectives and improving performance. Growing a business— irrespective of scale—is no simple feat.  

If you’re seeking a starting point, this certification could be the perfect first step. 

Course overview

The KPI Institute’s Certified Balanced Scorecard Management System Professional course accredits practitioners for their knowledge in developing a Performance Management System (PMS) using the Balanced Scorecard (BSC) methodology and implementing the framework across the entire organization.

Participants will learn how to implement a Balanced Scorecard Management System and master the strategic planning process while reaching the course’s learning objectives:

  • Grasp PMS fundamentals
  • Transpose the organizational strategy into a Balanced Scorecard Management System
  • Integrate components of Balanced Scorecard Architecture
  • Differentiate between objectives, key performance indicators (KPIs), and initiatives

Benefits and importance

In this training program, you will acquire the knowledge and skills to successfully implement a Balanced Scorecard Management System, unleashing the potential to drive business performance. Additionally, you will gain a range of benefits, including:

  • Gain a deeper understanding of the value and functionality of the Balanced Scorecard Management System
  • Develop and implement a Balanced Scorecard Management Architecture in a standardized manner
  • Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System
  • Improve strategy communication using the Balanced Scorecard Management System

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours:

  1. Pre-course stage: After completing the needs assessment and a brief knowledge quiz, participants will engage with peers through an interactive online forum and peruse relevant documents to deepen their understanding of the core course content.
  2. Core-course stage: Participants may select between taking live online training sessions or interacting in person. They will engage in immersive learning and interactive activities, progress through their Individual Learning Maps, then complete the certification assessment.
  3. After-course stage: Participants will be immersed in stimulating forum discussions alongside additional readings. Upon completion of their learning journey, participants will be able to create a tailored and actionable plan that addresses the unique needs of their organization.

Course syllabus

The core course comprises 10 learning modules:

  • BSC – performance management tool 
  • BSC governance and performance leadership 
  • Organizational assessment 
  • Strategy formulation and integration 
  • Setting organizational objectives 
  • Working with KPIs  
  • Initiative management 
  • Aligning the BSC across organizational levels 
  • Managing the BSC system 
  • Nurturing a performance culture 

Flexible learning options

The course is provided in numerous languages (English, Arabic, Bahasa) and locations to cater to a diverse array of schedules and preferences. 

Certification and recognition

Participants will receive the following certificates (soft copy) upon completion of the program:

  • Certificate of Attendance: after participating in the five-day live session course
  • Certificate of Completion: after completing the pre-course activities and passing the Certification Exam
  • Certified Professional Diploma: awarded upon successful completion of all three stages and full payment
  • CPD Certificate of Attendance: provided once you achieve Professional Status

Take a brave step forward and unlock your organization’s full potential! Enroll today and become a Certified Balanced Scorecard Management System Professional!

Back-to-back releases for 2024: Performance Magazine highlights strategy, performance excellence

April 2nd, 2024 Posted by Publications 0 thoughts on “Back-to-back releases for 2024: Performance Magazine highlights strategy, performance excellence”

What distinguishes a successful company in today’s business environment is its capacity to adapt, innovate, and strategically tackle emerging challenges and opportunities. With change being constant and disruption becoming the norm, organizations must equip themselves with the right knowledge and tools to stay ahead of the curve. This is where Performance Magazine’s back-to-back releases for the first quarter of 2024 come into play: the Employee Performance Edition and the Strategy Management Edition.

The Employee Performance Edition delves deep into redefining employee performance management in the modern workplace. At the heart of this edition lies the cover story, which discusses the role of diversity, equity, and inclusion (DEI) in talent management. It recognizes that equitable treatment and unbiased opportunities not only drive individual performance but also foster a culture of innovation and organizational excellence. Other key topics include democratizing strategy planning, optimizing employee engagement for effective strategy execution, implementing a hybrid performance management system, and nurturing holistic performance management. Download the digital copy from TKI Marketplace or purchase the printed edition on Amazon.

Complementing that focus on employee performance, the Strategy Management Edition offers insights into strategic leadership in disruptive times. Interventions aligned with executing accessible strategies, particularly those that support an adaptive organizational culture and address change resistance, can be found in the cover story. Readers will also learn how to incorporate diverse viewpoints into strategy implementation, empower employees for effective change management, and ensure data accuracy for informed decision-making. Drawing on global insights and innovative approaches to strategy planning and execution, this edition provides organizations with the principles and frameworks necessary to navigate uncertainty and seize opportunities for growth and success. Get the digital copy from TKI Marketplace or order the printed edition on Amazon.

With actionable insights, best practices, and global analyses from industry leaders and experts, Performance Magazine’s back-to-back releases for 2024 provide businesses and professionals with the information and insights they need to stay competitive, resilient, and future-ready. 

Performance Magazine’s Strategy Management Edition unveils global insights, innovative approaches

April 1st, 2024 Posted by Publications 0 thoughts on “Performance Magazine’s Strategy Management Edition unveils global insights, innovative approaches”

According to The KPI Institute’s State of Strategy Management Practice Global Report – 2023, 34% of professionals believe that ineffective change management is a major factor in strategic failure. As the world undergoes dramatic transformations and disruptions, underestimating impactful strategic leadership is no longer an option.

The latest issue of Performance Magazine – Print Edition reveals what lies beneath strategic success in disruptive times, from managing stakeholder engagement to adopting breakthrough technologies to cultivating strategic foresight. To navigate new paradigms of work, organizations delve deep, exploring various perspectives, scrutinizing data, and analyzing risks while taking into account the influence of culture and communication.

As emphasized by one of the experts interviewed in this edition, Jeroen Kraaijenbrink of Strategy Inc., executing a strategy requires organizations to consistently manage relevance, progress, and morale “so that the strategy remains up to date, implementation stays on track, and people remain on board.” Interventions aligned with this approach, particularly those that support an adaptive organizational culture and address change resistance, can be found in the cover story.

For those who want to dive deep into the intricate processes of organizational strategy, this special edition offers nuanced perspectives on planning, development, and execution, all woven with best practices, case analyses, and data-driven discussions. Specifically, readers will find the knowledge and tools necessary to incorporate diverse viewpoints into strategy implementation, empower employees for effective change management, and ensure data accuracy for informed decision-making. Moreover, readers can access a curated collection of multimedia resources tailored for professionals specializing in strategy.

Featuring contributions from expert voices representing diverse backgrounds, including the Netherlands, England, Hungary, Egypt, and Saudi Arabia, Performance Magazine’s Strategy Management Edition provides unparalleled insights into modern strategic management challenges. These experts not only offer their unique thoughts but also present actionable recommendations and solutions grounded in their specialized knowledge, extensive experiences, and notable achievements in the field.

Unlock the strategies for success in uncertain times with Performance Magazine Issue No. 29, 2024 – Strategy Management Edition. Grab a digital copy from TKI Marketplace or order the printed edition on Amazon.

Celebrating the month of women with passion and excellence: quotes from the women of TKI Research

March 27th, 2024 Posted by Events 0 thoughts on “Celebrating the month of women with passion and excellence: quotes from the women of TKI Research”

As we honor women worldwide throughout March, from International Women’s Day to Women’s History Month, we are inspired to recognize the remarkable women at The KPI Institute (TKI) for their exceptional contributions and steadfast commitment to succeeding in career and personal endeavors. They forge their paths and uniquely shape history, enriching our organization with intellect, passion, and resilience.

Within TKI Research, women occupy leadership roles, showcase creativity, and contribute their expertise, each adding a distinctive element to our organization’s achievements. The inclusive approach, collaborative mindset, and compassionate leadership style they possess strengthen the dynamics of our work environment. 

Welcome to the celebration of the women of TKI Research—where brilliance and inspiration know no bounds.

 

“In an era flooded with information, the true value lies in publications that filter and refine knowledge for their audience. We embrace this challenge with passion, professionalism, and dedication, enriching our readers’ world with essential insights.” — Daniela Vuta, Head of Publications

 

“Working in publishing as an editor demands more than just rearranging words; it requires continual learning and adaptability across various areas—from human relations to technology, design, legal, journalism, and business-related considerations. But similar to a mother juggling tasks for her child’s growth and exploration of the world, you find fulfillment in the outcome and the potential impact your team’s content could have on readers’ lives. Happy Women’s Month!” — Len Cristobal, Chief Editor

 

 

“Marketing isn’t just about selling products; it’s about telling stories that resonate with hearts and minds. Let’s craft narratives of empowerment that inspire action and change.” — Alaa Safwan, Marketing Manager

 

 

 

“In times obscured by uncertainty,  consulting guides individuals and organizations toward success with wisdom and profound insight. I am grateful for my colleagues, the harmonious and multicultural richness, and the multitude of learning experiences.” — Liana Paraschiv, Internal Consultant

 

 

“Through our insightful publications, we tackle the most pressing challenges of the business environment. Our aim is to transform data into actionable insights, helping businesses make informed decisions for sustainable growth in a constantly evolving landscape.” — Andra Rotar, Business Research Analyst

 

 

“Doing cross-departmental work and collaborating with multiple talented individuals contributed to my professional development. Each colleague uniquely enriched my perspective. I am proud of us and grateful for my journey of perpetual learning.” — Andreea Vintila, Business Research Analyst

 

 

“Doing research on different topics has added to my knowledge and widened my horizon. It was never about reading and taking what’s available online, it is about drawing conclusions, gaining insights, and going beyond the available information.” — Mai Ismail, Business Research Analyst

 

“Having once been told I didn’t fit into the journalism world, I have found my true calling at TKI Research. With determination and passion, I’ve carved my own path, using words to break barriers and amplify diverse voices. Through my work, I bring a fresh perspective and meticulous attention to detail, ensuring that every publication we produce is not only accurate but also engaging and impactful. As we celebrate Women’s Month, I’m proud to contribute my unique skills and passion to our team, proving that diversity and determination are essential ingredients for success in any field.” — Kimberly Tilar, Publishing and Editing Specialist

 

 

“Language has the power to perpetuate stereotypes and dismantle them. As a translator, I’m not only building bridges between linguistic gaps, but also reshaping narratives that challenge gender biases while promoting inclusivity and gender equality through fostering a dialogue that respects and empowers women. I’m proud of us and of our contributions.” — Maryan Hamadeh, Translator and Research Assistant  

 

 

“Sharing knowledge is the heartbeat of progress, knitting together the strands of our collective wisdom, and ensuring the enduring tapestry of humanity.” — Cani Saputra, Senior Instructional Designer

 

 

 

“Knowledge transcends mere learning; it’s about the strategic architecture of information, tailored to meet diverse learner needs and propel them toward their educational objectives. My work revolves around constructing pathways of knowledge that ignite personal growth and achievement.” — Israa Warrar, Instructional Designer

 

 

“Design is not just about making things look good; it is the art of turning imagination into reality, blending innovation with purpose to spark wonder and ignite change.” — Rean Alarcon, Graphic Design Specialist

 

 

Happy Women’s Month from all of us at TKI Research!

Performance Magazine: redefining employee performance management in the modern workplace

March 20th, 2024 Posted by Publications 0 thoughts on “Performance Magazine: redefining employee performance management in the modern workplace”

Gone are the days when employee performance management simply meant annual reviews and rigid goal-setting processes. Today’s workplaces require a dynamic, agile approach that meets the diverse needs of employees. With remote work, the gig economy, and a focus on work-life balance and well-being, it is essential that leaders and employees hone their ability to demonstrate adaptability and operate within a tailored system that responds to the changing times.

With The KPI Insitute’s first release of the Performance Magazine – Print Edition in 2024, organizations can explore the newest advancements in employee performance management, discover how to harmonize individual objectives with organizational goals and use cutting-edge technologies to streamline relevant processes.

The cover story delves into the profound influence of diversity, equity, and inclusion (DEI) on performance assessment and talent management. DEI, which serves as a guiding framework advocating for equitable treatment and unbiased opportunities for all employees, is also recognized as key to better organizational performance and wider opportunities for innovation. 

Moreover, key topics shaping employee performance management were covered in the In-depth section, from democratizing strategy planning to optimizing employee engagement for effective strategy execution. The magazine also presents best practices for holistic performance management and implementing a hybrid performance management system.

Readers can access first-hand insights from top leaders of major organizations. One of them is Dr. Malika Viltz-Emerson, Senior Global Human Resource Leader at Microsoft, who discussed the advantages of involving employees in managing and improving their performance. 

Additionally, seasoned experts from The KPI Institute provided valuable insights regarding principles governing performance evaluation, the importance of employee experience in driving performance, and employee well-being and mental health.

Stay ahead of the game in the realm of employee performance management. Get a copy of the Performance Magazine Issue No. 28 – Employee Performance Edition. The magazine is available for digital download via the TKI Marketplace and a print copy can be purchased through Amazon

The KPI Institute’s latest Government Services Index is here!

March 13th, 2024 Posted by Publications 0 thoughts on “The KPI Institute’s latest Government Services Index is here!”

The KPI Institute (TKI) released the Government Services Index (GSI) 2023, a comprehensive compilation of indicators designed to evaluate government service performance based on five key dimensions: Future Readiness, Digitalization, Governance, Society Welfare, and Citizen Experience, which are aligned with the collected data from 30 indicators.

The GSI 2023 report is the result of extensive research and analysis, drawing upon a diverse array of sources. Over 100 scholarly articles and 40 global indexes were reviewed to identify pertinent areas for assessing government service quality and the availability of global data. This rigorous process ensured that the report reflects the most relevant and up-to-date insights into the state of government services across different regions and sectors.

The GSI 2023 report has major implications for governance stakeholders worldwide. Policymakers can get insights into service delivery strengths and weaknesses, guiding them to better decision-making, while researchers may benefit from comprehensive data for further studies. Moreover, citizens might gain a better understanding of government service quality, empowering advocacy for positive change.

By examining data from 107 countries and five world regions, this report has identified the top performers in each dimension, shedding light on best practices and areas for improvement. In the GSI 2022, the United Arab Emirates (UAE) dominated the overall GSI ranking. The country placed first in Adaptability and Talent, third in Impact, and fourth in Governance and Digitalization. 

Has the UAE been able to maintain its position in 2023? Which countries are currently leading in each dimension?  Grab a copy now of the Government Services Index 2023 report and find out. For more information, visit https://kpiinstitute.org/government-services-index-2023/

Certified Performance Management Professional: performance growth through transformation

March 6th, 2024 Posted by Certification, Courses 0 thoughts on “Certified Performance Management Professional: performance growth through transformation”

Today’s dynamic corporate world always seeks value-rich opportunities, the most effective management style, and the best way to achieve exceptional performance. Hence, practical knowledge and expertise in managing and improving organizational results are invaluable assets for sustaining a competitive advantage.

Embracing the power of change and achieving high performance with experts’ guidance is crucial to unlocking the full potential of your business. 

Course overview

The Certified Performance Management Professional course of The KPI Institute equips professionals with the skills needed to improve performance across all organizational levels. The training curriculum focuses on designing processes that foster a performance culture, aligning with the course’s learning objectives:

  • Identify key competencies for developing internal performance management capability
  • Design the main tools for a performance management architecture
  • Utilize performance data for informed decision-making and strategic execution
  • Enhance organizational performance reporting process
  • Cultivate enablers for result-oriented organizational culture growth

Benefits and importance

While delving into the six pillars of a successful Performance Improvement System, you gain access to numerous benefits, including:

  • Build a strong case highlighting the importance of a sound Performance Management System for organizational growth
  • Discover the key enablers for creating a performance-oriented culture
  • Reflect on organizational practices and identify necessary improvements for a more mature Performance Management System
  • Access ready-to-use Performance Scorecard, Performance Dashboard, and Portfolio of Initiatives in Microsoft Excel format
  • Free access to assess your organization’s performance improvement system maturity

Course structure and methodology

The Certified Performance Management Professional course encompasses a three-stage educational process with an expected total duration of 40 hours:

  1. Pre-course stage: Participants will assess their skills, engage in online discussions, and establish a collaborative learning journey—setting expectations for the training course.
  2. Core-course stage: Participants can select the live online or face-to-face sessions— any option facilitates experiential learning and fosters human interaction. In this phase, they will also fill in the Individual Learning Map and take the certification exam. 
  3. After-course stage: Here, participants will engage in forum discussions and peruse additional readings. Moreover, they will be able to create an actionable plan for implementing post-training actions and initiatives at this stage.

Course syllabus

The core course comprises 10 learning modules:

  1. Introduction to performance management
  2. Trends shaping performance management practices
  3. Performance management system governance
  4. The performance management process
  5. Performance management tools
  6. Performance enablers
  7. Learning and improvement
  8. Corporate performance management
  9. Departmental performance management
  10. Individual performance management 

Flexible learning options

The course is delivered in various languages and locations, catering to diverse schedules and preferences.

Certification and recognition

Participants will obtain the following certificates (soft copy) upon completion:

  • Certificate of Attendance: after participating in the five-day on-site training course
  • Certificate of Completion: after completing pre-course activities and passing the Certification Exam
  • Certified Performance Management Professional Diploma: awarded upon completing all three-course stages and making full payment
  • CPD Certificate of Attendance: provided once participants achieve the Certified Professional Status

Don’t stop now, your time has come. Enroll today in The KPI Institute’s Certified Performance Management Professional course and propel your business to the next level! 

Resource roundup: insights and tools for human resource and employee performance management

February 28th, 2024 Posted by Courses, KPIs, Publications, Research 0 thoughts on “Resource roundup: insights and tools for human resource and employee performance management”

Success in today’s ever-evolving world hinges upon the commitment to ongoing learning. The KPI Institute (TKI) is dedicated to ensuring that leaders, professionals, and the rest of the business community are equipped with the right knowledge and tools.

Every month, TKI curates a collection of diverse learning materials and opportunities in strategy and performance management. Some of these resources, while released years ago, remain highly relevant due to their timeless principles and adaptability to changing business dynamics, providing enduring value and insights for today’s challenges.

This month, TKI is pleased to present comprehensive, research-based resources focusing on human resources (HR).

Top 10 Human Resources Key Performance Indicators (FREE): Part of the Top 10 KPIs Series, this collection of posters provides an overview of how key performance indicators (KPIs) are measured in practice today, specifically in HR. It combines insights from the smartKPIs.com community with research and analysis from TKI’s Publications team.

Articles (FREE): Find practical insights related to HR and employee performance management from a variety of articles published on Performance Magazine, written by subject matter experts and research analysts.

The Human Resources KPI Dictionary: Get access to valuable information on over 370 KPIs with calculation formulas for every one of them. It is an innovative tool, essential for assessing and optimizing your performance in eight main functions of the Human Resources division within an organization, including compensation and benefits, talent development, and working environment.

The Top 25 Human Resources KPIs – 2020 Extended Edition: Browse the most popular 25 KPIs used by Human Resources divisions throughout 2016 and 2020. It provides a complete hands-on experience in working with KPIs as it contains not only two pages of detailed documentation for each KPI, but also interesting articles on best practices in terms of KPI selection and documentation.

HR Performance Management System Toolkit: Explore a ready-to-use collection of pre-populated templates for managing the performance of the HR department and monitoring its contribution to the overall organizational performance. Customers can customize the templates in the toolkit for internal use within their organization.

HR Scorecard: Monitor the alignment of departmental objectives with KPIs and the application of the Balanced Scorecard concept at the operational level with this ready-to-use tool. This is pre-populated with KPIs grouped by objectives and Balanced Scorecard perspectives and developed through the review of hundreds of best practice performance reports and the documentation of thousands of KPIs.

HR Dashboard: Manage and measure the contribution of the Human Resources function to the overall organizational performance by using this tool. Discover a repository of the most relevant and widely spread HR KPIs used to track the HR services’ effectiveness and performance at the organizational level.

Certified Employee Performance Professional – Online Course: Grab this opportunity to access the best practices in the field of employees’ performance. Gain the knowledge, skills, and confidence to create an environment where employees can thrive and successfully contribute to organizational performance by linking their activities to strategic objectives and reflecting their contribution against the company’s strategy.

Employee Performance Management System Implementation – Consulting: Find and build the essential bridge to link performance efforts across all organizational levels. By adopting a structured and robust employee performance framework, we emphasize on objectivity in measuring the results against expectations with the help of individual KPIs. This intervention relies on the analysis of key internal documents, delivery of awareness sessions with primary stakeholders, KPIs selection workshops, and post-implementation support.

Certified Strategy and Business Planning Professional: optimizing business performance for 2024

February 21st, 2024 Posted by Certification, Courses 0 thoughts on “Certified Strategy and Business Planning Professional: optimizing business performance for 2024”

In the ever-evolving business landscape, aligning a strategy with all organizational objectives can be challenging. Thus, strategic planning is vital for businesses to thrive amidst a turbulent environment. 

This begs the question, what steps can leaders take to ensure that their team will embrace the strategic planning process? This is where strategy and business planning capabilities come in handy.

Course overview

The KPI Institute’s Certified Strategy and Business Planning Professional course empowers practitioners with the knowledge to develop excellent strategies and plan their businesses using a robust framework.

This comprehensive training program delivers impactful outcomes for employees and organizations, regardless of the business’s scale. 

Participants will get access to a network of specialists, sharing business opportunities and innovative solutions to strategic planning challenges while reaching the course’s learning objectives, which are:

  • Organize an effective process to formulate and plan the organizational strategy
  • Formulate meaningful mission statement, vision and corporate values
  • Identify the right strategy choice (position) for the organization
  • Integrate operational plans with corporate strategy
  • Connect strategy to KPIs and initiatives

Benefits and importance

In this learning program, you’ll gain premium recognition as a Certified Strategy and Business Planning Professional and other benefits, including:

  • Access to structured knowledge, enabling the expertise transfer across all professional life areas
  • Additional educational resources such as examples of tools centralized in several catalogues, Microsoft Excel based tools, and 10 short video doodles.
  • Premium subscription for smartKPIs.com with six-month access to 500 fully documented KPIs and over 20,000 enlisted KPIs and one research report from the Top 25 KPIs series
  • 40 Continuing Professional Development (CPD) credits to include in the CPD records for your professional body, institute, regulator, or employer

Course structure and methodology

The course encompasses a three-stage educational process with an expected total duration of 40 hours:

  1. Pre-course stage: Participants will determine their current skills, actively engage with colleagues via an interactive online forum, and establish the foundation for a beneficial learning experience.
  2. Core-course stage: Participants can opt for live online sessions or face-to-face training, where they will complete Individual Learning Maps and take the certification exam. Both options facilitate experiential learning and encourage human interaction. 
  3. After-course stage: Participants will delve into stimulating discussions and additional readings. They will be able to create a tailored, actionable plan aligned with their business needs.

Course syllabus

The core course comprises eight learning modules:

  1. Key concepts
  2. Corporate identity
  3. Choice of a competitive strategy
  4. Strategic internal environmental scanning
  5. Strategic external environmental scanning
  6. Vision and choice of a growth strategy
  7. SMART objectives at the corporate level
  8. Planning at the departmental level

Flexible learning options

The course is offered in multiple languages and locations to accommodate a wide range of schedules and preferences.

Certification and recognition 

Upon completion, participants will receive the following certificates (soft copy):

  • Certificate of Attendance: for course sessions presence
  • Certificate of Completion: after finalizing pre-course activities and passing the Certification Exam
  • Certified Professional Diploma: upon properly concluding all three stages of the learning experience (to be issued once the contractor has received the full payment)
  • CPD Certificate of Attendance: provided once you achieve Professional Status

Maximize your organization’s potential through effective planning. Enroll today and become a Certified Strategy and Business Planning Professional!

Recognizing outstanding performance: meet The KPI Institute’s employee of the year

February 14th, 2024 Posted by Awards 0 thoughts on “Recognizing outstanding performance: meet The KPI Institute’s employee of the year”

The KPI Institute (TKI) has announced the recipient of the TKI People Awards for Employee of the Year 2023. The TKI People Awards series features the employees and teams recognized by TKI for going above and beyond expectations, excelling as team players, and creating a tremendous impact on the company.

Adiela Misan, Head of Finance, receives the Employee of the Year 2023 award. Misan has been working at TKI since 2016 and has consistently demonstrated dedication and commitment to her role, which her colleagues praised.

According to Cosmina Mitran, Chief Financial Officer, Misan has shown exceptional competence in coordinating finance-related activities and ensuring smooth business operations. Her adept handling of financial matters has contributed to seamless financial processes, showcasing her proficiency in overseeing critical aspects of the organization’s success and stability. Misan is also appreciated for her attention to detail, strategic approach, and dedication.

As an accounting specialist and part of Synaesis’ Financial Team, Misan manages the financial and accounting aspects of TKI, which involve accounting records, reconciliations, invoicing, payments, salaries, tax, and audit reporting. At the same time, she assists other departments of the TKI ecosystem, such as the logistics, human resources, sales, and consultancy departments.

Now, let’s meet the TKI’s Employee of the Year and explore the principles that guide her in the workplace.

What does receiving the Employee of the Year award mean to you?

Receiving the Employee of the Year award means that my contribution to the organization is acknowledged and appreciated, motivating me to constantly improve and develop my skills. I am always grateful to my team members and manager for their continuous support.

What is your favorite accomplishment so far at TKI?

I do not have a favorite accomplishment because every time I learn something new or complete a task, it feels like an accomplishment to me.

How do you find a solution when you are faced with a challenge at work?

First, I take a break. Then, I reassess the situation and look for some ways to solve it. Lastly, I discuss my challenge with my superior and choose the best solution. I believe everything has a solution; we only need to find the most convenient one for our situation.

What are the three main career lessons you have learned thus far?

The three main career lessons I have learned so far are:

  1. Communication is essential.
  2. Keep learning and growing.
  3. Save time to do the things you are passionate about.

***

Take the next step in your career and join The KPI Institute’s expanding team. TKI is looking for the following professionals:

  • Chief Operating Officer
  • Marketing Manager
  • Sales Manager
  • Business Research Analyst
  • Instructional Designer
  • Graphic Designer
  • Copywriter

Should you be interested, submit your CV to [email protected]. Visit https://kpiinstitute.org/careers/ for more information.

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