To ensure the profitability of their organizations, managers must measure correct and relevant metrics, both for the organization and the market.

The highly demanding, risky and over-regulated environment in which they operate increases the pressure of utility companies of maintaining a balanced approach, in order to ensure profitability on one hand, and compliance to regulations and customer satisfaction, on the other hand.

Main topics covered

• Findings for Assets and Liabilities;
• Findings for Revenues and Costs;
• Findings for Profitability;
• Findings for Financial Stability;
• Findings for Shareholders’ Profitability.

Key Learning Points

• Enable practitioners to activate new KPIs within their organizations;
• Identify the industry’s performance level;
• Generate added value from a benchmarking initiative.

Presenter’s profile

Alina Miertoiu is a Benchmarking Specialist at The KPI Institute, a research institute specialized in business performance. She is a Certified Benchmarking Professional and KPI Professional and is the Director of the Center for Performance Benchmarking. Her research activity in the Performance Management field has resulted in the documentation of +500 Key Performance Indicators examples.

As a research analyst, one of Alina’s significant research programs focused on developing a benchmarking study in the utilities sector for three major utilities: Water, Gas and Electricity Generation, which comprises worldwide data.

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on August 13rd, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.

The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education, announces the launch of ”Performance Management in 2016: Global Edition”, the 4th edition, in a series of annual publications that provide an overview on the state of the discipline.

Performance Management in 2016 is part of a series of annual publications in which The KPI Institute provides an overview on the state of the discipline. The report is the result of a qualitative study, in which both primary and secondary resources were used. It covers a broad range of topics, from expert perspectives to education, from keyword trends to governmental efforts in implementing Performance Management tools and systems.

The report Performance Management in 2016 continues the standards established by the previous three editions, which consist in gathering and compiling opinions from practitioners, academics and consultants alike, in order to gain a balanced perspective on the state of the discipline. This edition features interviews with specialists from the 2 areas of expertise from 5 countries, who offered rich insights on the development of performance management in 2016.

The report covers a wide array of topics, which are meant to offer an overview on the discipline. These are as follows:

• Perspectives: 7 semi-structured interviews with practitioners, academics and consultants from all continents;
• Around the World: 230+ countries reviewed on their performance-related legislation;
• Trends in search: Google Trends, and a new one – Mangools, to obtain graphic data regarding keyword search operations performed last year, worldwide;
• Books: This section of the report is dedicated to books which have either Performance Management, or a closely-related subject, as the main theme. The chapter is split into two distinct sections: one centers on best-selling books, while the other focuses on the latest published books in the field;
• Careers: The section provides an overview of the job and salaries trends, as they evolved in 2016, on a global level;
• Communities: Which of the many LinkedIn communities can one visit, in order to benefit from valuable Performance Management insights? This section of the report was created with the intention of answering this specific question;
• Software: This section presents the results of the Gartner study, which aims to rank software solutions providers according to a set of unique variables.

In order to provide a complete and comprehensive image the opinions from both private and public sector were taken into account from multiple countries in the world – from Belgium & England, to Italy, Norway and Saudi Arabia.

The content was compiled in such manner as to provide opinions and extensive analyses through interviews, as well as specific information through topics such as events, media exposure, resources and software.

The report is available in two formats:

• Electronic (free): view here
• Hardcopy ($21,50): order here

Contact

Andrei Costea, Head of Publishing

E-mail: [email protected]

The Certified Data Analysis Professional course is committed to achieving precise, data-driven decision making strategies through a rigorous data analysis process within the company.

Through this practical approach, participants can draw more accurate conclusions that will enable them to understand the meaning of data and the insights it reveals, including the hidden potential enabled by comprehending historical data and trend analysis.

The KPI Institute invites you to become a Certified Data Analysis Professional, 9 – 11 October 2017 in Kuala Lumpur.

5 Benefits  

• Receive guidance to improve your data collection process
• Support organizational processes by developing a customized data analysis framework
• Optimize the decision making process by exploring efficient ways to analyze data
• Improve initiative management through insights generated from the use of data analysis tools
• Obtain premium recognition as a Certified Data Analysis Professional by completing a unique learning program

Learning objectives  

• Categorize dimensions of data quality
• Get insights on best practices in data collection
• Analyze solutions for organizing, synthesizing, and aggregating data
• Apply data analysis techniques on both quantitative and qualitative data
• Understand the common and special causes of a measure’s variance
• Learn how to effectively report data analysis
• Discover ways to improve performance reporting of KPIs or metrics

We strongly advise you to ensure that you will receive your Certified Data Analysis Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

The Innovation Performance Lab is a structure that promotes Innovation and how to effectively measure Innovation. This webinar will explain what is Innovation, why it is important and which are the elements that we need to keep in mind when measuring Innovation performance.

Attending this webinar will get you acquainted with aspects such as Innovation perception and innovation performance Indicator selection.

Main topics covered

• Innovation – definition and history;
• What is Innovation Performance;
• Innovation Performance indicators;
• Limitations of Innovation Performance.

Key Learning Points

• Understanding Innovation;
• Getting insights about Innovation Performance;
• Learning how to define and select the most suitable Innovation Performance Indicators

Presenter’s profile

Horia Botos is an Innovation Performance Consultant at The KPI Institute and the Head of the Innovation Performance Lab, coordinating the Lab’s activities.

He has a professional background in business research, management consulting for start-ups, Business and Competitive Intelligence, being involved in various projects.

Horia teaches Intelligence and Innovation in the Department of Security Studies from Babes-Bolyai University. Horia’s academic qualification are in the fields of Finance and International Business Management, where he holds a PhD in Finance from the Babes-Bolyai University and a Master’s Degree in International Business Management from the same institution.

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on September 6th, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.

Facilitated by Raluca Vintilă, Instructional Design & E-learning Coordinator this course was delivered in partnership with GlobalCerts & Strategy Limited, in Lagos, Nigeria, between 16^th and 18^th of August 2017 and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Lagos having different backgrounds and areas of expertise in their working fields like Resources, Consulting, Education / Training, Finance, Transportation / Logistics.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Organizational levels & Alignment of Performance Management Principles
• How to present performance data to management – visualization rules for Dashboards; to enable the decision-making process
• KPIs for individual level (roles)
• Basics in Performance Management and working with KPIs – tools, structure
• Interdependencies between KPIs – how do they influence one another

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Understand the benefits of using KPIs
• Adaptability of a system based on the proposed Framework / Methodology
• Target setting principles
• SMART Objectives
• Clearly differentiate between terms: KPI, Key Result Area, Objectives, % # $, targets

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Cosmin Chindris

[email protected]

The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified KPI Professional training course, scheduled for the 25-27 September 2017, Santiago.

The course provides insights on how to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.

5 Benefits 

• Develop the project plan for a KPI implementation initiative;
• Practice a sound framework to ensure KPIs are aligned to strategy;
• Receive personalized feedback on developing the KPI portfolio of instruments;
• Expand your business network by becoming a member of the international Certified KPI Professionals Community;
• Access +15 templates that help you implement a KPI Measurement Framework in your organization.

Learning objectives 

• Understand KPI measurement challenges;
• Differentiate between objectives, KPIs and initiatives;
• Understand KPI selection in different contexts;
• Select KPIs for scorecards and dashboards;
• Develop a KPI implementation project plan;
• Optimize the KPI activation and data gathering process.

Evaluation 

The certification process is finalized when you complete all stages of the learning experience. You will receive a:

• Certificate of Completion: after completing pre-course activities, passing the Certification Exam and the Learning Assessment Quiz;
• Certificate of Attendance for Certified KPI Professional: after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma: after you have successfully completed all the 3 stages of the learning experience.

We strongly advise you to ensure that you will receive your Certified KPI Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

Although the benefits of benchmarking are clear and generally accepted, it is often considered that actually generating improvements based on deploying a benchmarking initiative is quite inefficient and costly. One of the reasons behind this thinking is that fact that benchmarking methodologies are either unknown or are considered to be stiff and inflexible.

Join our webinar to learn about the existing benchmarking methodologies and practical examples of efficiently deploying them.

Main topics covered 

• Why to benchmark?;
• Benchmarking stages;
• Main methodologies;
• In-practice recommendations.

Key Learning Points

• Identify different benchmarking methodologies and the advantages of benchmarking;
• Explore possible scenarios to use each one of them;
• Enable practitioners to generate added value from a benchmarking initiative.

Presenter’s profile

Alina Miertoiu is a Benchmarking Specialist at The KPI Institute, a research institute specialized in business performance, considered today the global authority on Key Performance Indicators research and education. She is a Certified Benchmarking Professional and KPI Professional and is the Director of the Center for Performance Benchmarking. Her research activity in the Performance Management field has resulted in the documentation of +500 Key Performance Indicators examples.

As a research analyst, one of Alina’s significant research programs focused on developing a benchmarking study in the utilities sector for three major utilities: Water, Gas and Electricity Generation, which comprises worldwide data.

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on August 30th, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.

The Certified Data Analysis Professional course is dedicated to achieving precision, data based decision making strategies through a rigorous data analysis process within the company.

Through this practical approach, participants can draw more accurate conclusions that will enable them to understand the meaning of data, the insights it reveals and what is the hidden potential enabled by comprehending historical data and trend analysis.

The KPI Institute invites you to become a Certified Data Analysis Professional on 19 -21 September 2017 in Riyadh.

5 Benefits  

• Receive guidance to improve your data collection process;
• Support organizational processes by developing a customized data analysis framework;
• Optimize the decision making process by exploring efficient ways to analyze data;
• Improve initiative management through insights generated from the use of data analysis tools;
• Obtain premium recognition as a Certified Data Analysis Professional by completing a unique learning program.

Learning objectives  

• Differentiate between the dimensions of data quality;
• Get insights on best practices in data collection;
• Analyze solutions for organizing, synthesizing and aggregating data;
• Apply data analysis techniques on both quantitative and qualitative data;
• Understand the common and special causes of a measure’s variance;
• Learn how to effectively report data analysis;
• Discover ways to improve performance reporting of KPIs or metrics.

We strongly advise you to ensure that you will receive your Certified Data Analysis Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

Facilitated by Liber Martín Balcázer Loli, Performance Measurement Expert this course was held in Lima, Republic of Peru, between 11^th and 13^th of August 2017 in partnership with B&T Meetings and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Republic of Peru having different backgrounds and areas of expertise in their working fields like Resources, Transportation / logistics, Education / Training, Banking and FMCG.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• KPI Selection;
• KPI Documentation;
• Setting targets for KPIs;
• Data visualization.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Efficiency and effectiveness;
• Working with indexes;
• Case studies;
• Qualitative and quantitative KPIs;
• BSC;
• Performance Management System.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Doina Maltev

[email protected]

Do you like the idea of having smooth access to various data, that is divided and spread across your organization in local files, databases, various software or cloud systems? Getting all that data together is easier than never before with Power BI. Power BI’s rich features allow you to analyze and visualize data by performing simple drag and drop actions, with no code needed.

This webinar provides a great opportunity for professionals to better understand the value brought by this Business Intelligence Software, and to see firsthand how a business can get “in control” of its data. Learn through a live, practical demonstration, how to leverage this powerful and still affordable solution and get your decision-making to the next level.

Main topics covered

• Why would you need a Business Intelligence software?
• Best practices in developing data visualization reports;
• Preparing data for Power BI analysis (practical demonstration);
• Tips and tricks when using Power BI (practical demonstration).

Key Learning Points

• Identify the benefits that a Business Intelligence solution can bring to organizations;
• Learn about some of the best practices in developing data visualizations;
• Understand how to mash-up (combine) data from multiple sources;
• Learn to create dynamic reports, which adapt as the source data is modified.

Speaker’s profile

Adrian Șuteu is the Software Integration Manager at TKI Solutions. He is focused on helping organizations identify and implement efficient software solutions, automate processes, get a clear and transparent view over their data and improve collaboration. In general, he helps them achieve true performance by leveraging technology. Adrian is passionate about business software and has a natural talent for data and data analytics software.

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on August 23rd, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.