The only constant in life is change. Yet, we are often surprised when change happens. In the realm of business and the workplace, new trends emerge every day. Hence, staying up-to-date is not only necessary today, it is a must! This means learning new concepts and practices that can help advance your knowledge and skills, which is crucial for staying competitive and effective in your work or business.

As we embark on the second half of 2024, now is the perfect time to explore how The KPI Institute (TKI) memberships can accelerate your journey to mastery of any field from the 12 practice domains TKI research programs cover, such as strategy and business planning, performance management, and data analysis

Whether you are a seasoned professional or just starting in your career, TKI memberships offer a gateway to a wealth of resources, insights, and networking opportunities tailored to enhance your expertise and drive organizational success. 

TKI provides four membership tiers, each tailored to meet the needs of different engagement levels and areas of interest with an annual membership fee that accommodates various budgets. Find out which membership package best fits your needs.

The KPI Institute Membership

This membership is TKI’s most basic package and ideal for a trial period, especially if you are new and want to test our services. This includes:

• Full access to all premium content in smartKPIs.com, including online guidance for exploring the TKI knowledge platforms
• Event discount of up to $100 off the early bird rate
• Two KPI dictionaries of your choice
• Two Top KPI reports of your choice
• Two Performance Management toolkits of your choice
• Two webinars of your choice
• Preview to research studies’ executive summaries

For further information, visit The KPI Institute Membership on the TKI Marketplace.

The KPI Institute Insight Membership

This tier includes most of what is in the basic package or TKI membership, but what sets this apart is that you have full access to all available resources in TKI platforms and an event discount for two or more participants’ rates.

• Full access to all premium content in smartKPIs.com, including phone guidance for exploring the TKI knowledge platforms: eight hours of video or phone advisory support from a TKI research analyst and another eight hours of support for a customized secondary research project on demand
• Training courses and conferences discount: $100 off when registered with another companion or more
• Full access to all available KPI dictionaries, Top KPI reports, Performance Management Toolkits, webinars, and Research Library resources

If this suits your preferences, you can read more and purchase the membership through the TKI Marketplace. 

The KPI Institute Insight Plus Membership

Providing exceptional value for your investment, this exclusive membership option includes complimentary access to one of TKI’s global training courses and performance events.

• One full certification course or conference of your choice: Live Online and Recorded Courses
• Full access to all premium content in smartKPIs.com, including online guidance for exploring the TKI knowledge platforms and four hours of support from a TKI research analyst
• Training courses and conferences discount: $100 off when registered with another companion or more
• Full access to all available KPI dictionaries, Top KPI reports, Performance Management Toolkits, webinars, and Research Library resources
• Participation in an exclusive private group accessible solely to members of The KPI Institute
• An electronic membership certificate showcasing dedication to professional excellence through continuous learning

If this matches what you are looking for, visit the TKI Marketplace.

The KPI Institute elearning Membership

This membership is similar to the TKI Insight Plus membership, but what sets it apart is access to six online pre-recorded courses of your choice throughout the year.

• Full access to all premium content in smartKPIs.com, including online guidance for exploring the TKI knowledge platforms  and four hours of support from a TKI research analyst
• Training courses and conferences discount: $100 off when registered with another companion or more
• Full access to all available KPI dictionaries, Top KPI reports, Performance Management Toolkits, webinars, and Research Library resources
• Participation in an exclusive private group accessible solely to members of The KPI Institute
• An electronic membership certificate showcasing dedication to professional excellence through continuous learning

If this aligns with your expectations, visit the TKI Marketplace for further information.

It is never too late to start on your learning journey and take charge of your professional development with TKI! Become a member today and empower yourself with the resources and opportunities to thrive in your career. For further questions or assistance, please reach out via email to sales at [email protected] or support at [email protected] 

The KPI Institute (TKI) marks its 20th anniversary with innovation milestones, market reach growth, and network expansion. Founded in 2004 by its CEO, Dr. Aurel Brudan, TKI has evolved from being a global pioneer, advancing the field of strategy and performance management into a diversified ecosystem leveraging its research expertise, science, and technology for both business and societal progress.

From building the world’s largest database of documented KPIs to launching enterprises dedicated to various business and lifestyle solutions, TKI has set the standard for structuring knowledge and foundational principles to address a broad range of sectoral challenges.

TKI has delivered educational programs to over 29,000 participants across 60 countries. In addition to its 40 partner organizations across the globe, TKI has its own four offices established in Australia (headquarters), Europe, Middle East, and Southeast Asia. TKI’s standards for performance excellence are best captured by the company’s accomplishments in various areas. Some of the highlights are:

Product and service innovation: Driven by a learner-centric philosophy, TKI started offering its courses in three formats from 2020: face-to-face, live-online, and self-paced. This move signifies the company’s commitment to its participants and their ever-changing needs and participants.

Global partnerships: To make world-class education accessible and impactful, TKI sets an industry standard for professional training organizations by offering the first global certification to validate performance and KPI management expertise.

Strong clientele worldwide: TKI’s multidisciplinary expertise has been sought by major brands, government institutions, and organizations worldwide.

Premium educational programs and certifications: The KPI Institute designed the Postgraduate Diploma in Strategy and Performance to develop a new generation of executives armed with strategic mastery and agile leadership skills. TKI has also introduced alternative learning programs, such as microcredentials in various areas of expertise, to respond to the growing need for upskilling. See our latest release on AI for business productivity.

Research and publications: smartKPIs.com, a database featuring over 21,383 documented KPIs, results from an intensive, ongoing research endeavor by TKI. Another critical moment in this aspect is the release of The Government Service Index, which examines foundational elements that contribute to the success of government services and aligns them with globally recognized indicators.

Publishing: Performance Magazine is celebrating its 10th anniversary this year. The number of downloads in 2023 compared to 2022 increased by 40%, and the magazine features interviews with experts from major brands such as Google, Microsoft, SAP, Global Reporting Initiative, and more.

Talent acquisition and growth: TKI has scaled its workforce to over 350 employees from different parts of the world and over 20 nationalities, reflecting its mission to leverage cultural diversity.

Community and Networking Prowess: The KPI Institute has reached a significant milestone, cultivating an online community with over 70,000 followers across social media and more than 50,000 LinkedIn group members, highlighting our emphasis on building strong networking links as a key component to improving knowledge flow. 

As TKI celebrates 20 years since its inception, our vision for the future is focused on exploring new horizons, empowering communities, and striving for excellence to achieve organizational success and contribute to the common good.

At a certain point, all companies will inevitably face challenges in achieving strategic objectives and improving performance. Growing a business— irrespective of scale—is no simple feat.  

If you’re seeking a starting point, this certification could be the perfect first step. 

Course overview

The KPI Institute’s Certified Balanced Scorecard Management System Professional course accredits practitioners for their knowledge in developing a Performance Management System (PMS) using the Balanced Scorecard (BSC) methodology and implementing the framework across the entire organization.

Participants will learn how to implement a Balanced Scorecard Management System and master the strategic planning process while reaching the course’s learning objectives:

• Grasp PMS fundamentals
• Transpose the organizational strategy into a Balanced Scorecard Management System
• Integrate components of Balanced Scorecard Architecture
• Differentiate between objectives, key performance indicators (KPIs), and initiatives

Benefits and importance

In this training program, you will acquire the knowledge and skills to successfully implement a Balanced Scorecard Management System, unleashing the potential to drive business performance. Additionally, you will gain a range of benefits, including:

• Gain a deeper understanding of the value and functionality of the Balanced Scorecard Management System
• Develop and implement a Balanced Scorecard Management Architecture in a standardized manner
• Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System
• Improve strategy communication using the Balanced Scorecard Management System

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours:

1. Pre-course stage: After completing the needs assessment and a brief knowledge quiz, participants will engage with peers through an interactive online forum and peruse relevant documents to deepen their understanding of the core course content.
2. Core-course stage: Participants may select between taking live online training sessions or interacting in person. They will engage in immersive learning and interactive activities, progress through their Individual Learning Maps, then complete the certification assessment.
3. After-course stage: Participants will be immersed in stimulating forum discussions alongside additional readings. Upon completion of their learning journey, participants will be able to create a tailored and actionable plan that addresses the unique needs of their organization.

Course syllabus

The core course comprises 10 learning modules:

• BSC – performance management tool 
• BSC governance and performance leadership 
• Organizational assessment 
• Strategy formulation and integration 
• Setting organizational objectives 
• Working with KPIs  
• Initiative management 
• Aligning the BSC across organizational levels 
• Managing the BSC system 
• Nurturing a performance culture 

Flexible learning options

The course is provided in numerous languages (English, Arabic, Bahasa) and locations to cater to a diverse array of schedules and preferences. 

Certification and recognition

Participants will receive the following certificates (soft copy) upon completion of the program:

• Certificate of Attendance: after participating in the five-day live session course
• Certificate of Completion: after completing the pre-course activities and passing the Certification Exam
• Certified Professional Diploma: awarded upon successful completion of all three stages and full payment
• CPD Certificate of Attendance: provided once you achieve Professional Status

Take a brave step forward and unlock your organization’s full potential! Enroll today and become a Certified Balanced Scorecard Management System Professional!

Today’s dynamic corporate world always seeks value-rich opportunities, the most effective management style, and the best way to achieve exceptional performance. Hence, practical knowledge and expertise in managing and improving organizational results are invaluable assets for sustaining a competitive advantage.

Embracing the power of change and achieving high performance with experts’ guidance is crucial to unlocking the full potential of your business. 

Course overview

The Certified Performance Management Professional course of The KPI Institute equips professionals with the skills needed to improve performance across all organizational levels. The training curriculum focuses on designing processes that foster a performance culture, aligning with the course’s learning objectives:

• Identify key competencies for developing internal performance management capability
• Design the main tools for a performance management architecture
• Utilize performance data for informed decision-making and strategic execution
• Enhance organizational performance reporting process
• Cultivate enablers for result-oriented organizational culture growth

Benefits and importance

While delving into the six pillars of a successful Performance Improvement System, you gain access to numerous benefits, including:

• Build a strong case highlighting the importance of a sound Performance Management System for organizational growth
• Discover the key enablers for creating a performance-oriented culture
• Reflect on organizational practices and identify necessary improvements for a more mature Performance Management System
• Access ready-to-use Performance Scorecard, Performance Dashboard, and Portfolio of Initiatives in Microsoft Excel format
• Free access to assess your organization’s performance improvement system maturity

Course structure and methodology

The Certified Performance Management Professional course encompasses a three-stage educational process with an expected total duration of 40 hours:

1. Pre-course stage: Participants will assess their skills, engage in online discussions, and establish a collaborative learning journey—setting expectations for the training course.
2. Core-course stage: Participants can select the live online or face-to-face sessions— any option facilitates experiential learning and fosters human interaction. In this phase, they will also fill in the Individual Learning Map and take the certification exam. 
3. After-course stage: Here, participants will engage in forum discussions and peruse additional readings. Moreover, they will be able to create an actionable plan for implementing post-training actions and initiatives at this stage.

Course syllabus

The core course comprises 10 learning modules:

1. Introduction to performance management
2. Trends shaping performance management practices
3. Performance management system governance
4. The performance management process
5. Performance management tools
6. Performance enablers
7. Learning and improvement
8. Corporate performance management
9. Departmental performance management
10. Individual performance management 

Flexible learning options

The course is delivered in various languages and locations, catering to diverse schedules and preferences.

Certification and recognition

Participants will obtain the following certificates (soft copy) upon completion:

• Certificate of Attendance: after participating in the five-day on-site training course
• Certificate of Completion: after completing pre-course activities and passing the Certification Exam
• Certified Performance Management Professional Diploma: awarded upon completing all three-course stages and making full payment
• CPD Certificate of Attendance: provided once participants achieve the Certified Professional Status

Don’t stop now, your time has come. Enroll today in The KPI Institute’s Certified Performance Management Professional course and propel your business to the next level! 

In the ever-evolving business landscape, aligning a strategy with all organizational objectives can be challenging. Thus, strategic planning is vital for businesses to thrive amidst a turbulent environment. 

This begs the question, what steps can leaders take to ensure that their team will embrace the strategic planning process? This is where strategy and business planning capabilities come in handy.

Course overview

The KPI Institute’s Certified Strategy and Business Planning Professional course empowers practitioners with the knowledge to develop excellent strategies and plan their businesses using a robust framework.

This comprehensive training program delivers impactful outcomes for employees and organizations, regardless of the business’s scale. 

Participants will get access to a network of specialists, sharing business opportunities and innovative solutions to strategic planning challenges while reaching the course’s learning objectives, which are:

• Organize an effective process to formulate and plan the organizational strategy
• Formulate meaningful mission statement, vision and corporate values
• Identify the right strategy choice (position) for the organization
• Integrate operational plans with corporate strategy
• Connect strategy to KPIs and initiatives

Benefits and importance

In this learning program, you’ll gain premium recognition as a Certified Strategy and Business Planning Professional and other benefits, including:

• Access to structured knowledge, enabling the expertise transfer across all professional life areas
• Additional educational resources such as examples of tools centralized in several catalogues, Microsoft Excel based tools, and 10 short video doodles.
• Premium subscription for smartKPIs.com with six-month access to 500 fully documented KPIs and over 20,000 enlisted KPIs and one research report from the Top 25 KPIs series
• 40 Continuing Professional Development (CPD) credits to include in the CPD records for your professional body, institute, regulator, or employer

Course structure and methodology

The course encompasses a three-stage educational process with an expected total duration of 40 hours:

1. Pre-course stage: Participants will determine their current skills, actively engage with colleagues via an interactive online forum, and establish the foundation for a beneficial learning experience.
2. Core-course stage: Participants can opt for live online sessions or face-to-face training, where they will complete Individual Learning Maps and take the certification exam. Both options facilitate experiential learning and encourage human interaction. 
3. After-course stage: Participants will delve into stimulating discussions and additional readings. They will be able to create a tailored, actionable plan aligned with their business needs.

Course syllabus

The core course comprises eight learning modules:

1. Key concepts
2. Corporate identity
3. Choice of a competitive strategy
4. Strategic internal environmental scanning
5. Strategic external environmental scanning
6. Vision and choice of a growth strategy
7. SMART objectives at the corporate level
8. Planning at the departmental level

Flexible learning options

The course is offered in multiple languages and locations to accommodate a wide range of schedules and preferences.

Certification and recognition 

Upon completion, participants will receive the following certificates (soft copy):

• Certificate of Attendance: for course sessions presence
• Certificate of Completion: after finalizing pre-course activities and passing the Certification Exam
• Certified Professional Diploma: upon properly concluding all three stages of the learning experience (to be issued once the contractor has received the full payment)
• CPD Certificate of Attendance: provided once you achieve Professional Status

Maximize your organization’s potential through effective planning. Enroll today and become a Certified Strategy and Business Planning Professional!

Marking a year of accomplishments, The KPI Institute (TKI) is geared up to continuously deliver top-tier training programs to professionals and organizations worldwide in 2024. These programs are designed to equip them with the most up-to-date knowledge and tools for crucial business domains, such as strategy, performance management, data analysis, and customer service.

TKI, a global leader in performance management training and certification, remains committed to meeting the ever-changing demands of the dynamic business environment with the recent launch of the 2024 course calendars: Live-online Global Certifications 2024, Dubai Training Courses 2024, and Southeast Asia Training Courses 2024. 

The 2024 training calendars feature in-demand certifications like the Certified KPI Professional and Practitioner and the Certified Strategy and Business Planning Professional. The KPI Professional and Practitioner training courses aim to provide participants with an in-depth understanding of the challenges associated with key performance indicator (KPI) measurement and practical strategies to overcome them. To ensure a seamless learning experience, TKI offers a wealth of resources, such as toolkits, templates, case studies, and exemplary practices from successful global organizations.

Similarly, the Certified Strategy and Business Planning Professional course is designed to help professionals cultivate a strategic mindset, grasp fundamental strategy planning concepts, apply strategy planning tools through individual and collaborative exercises, and analyze industry best practices by examining real-world examples and engaging in discussions.

Today’s professionals are also engaging in contemporary programs such as Certified OKR Professional and Certified Data Analysis Professional to gain the skills required to address the current needs of the corporate landscape.

Amid the intricacies of the modern business world, The KPI Institute certifications serve as a catalyst for professionals to achieve success, presenting a globally acclaimed approach characterized by steadfast standards, rigorous research, and exceptional leadership. In 2023 alone, TKI facilitated learning experiences for 6,086 individuals through 372 in-person and live session courses from January to November 2023.

Whether someone is looking to advance in their career, undergo a transition, or ensure their organization stays competitive, The KPI Institute has something to offer. Explore the full calendar of training programs and secure seats for the upcoming year here.

An increasingly used performance management tool in organizations worldwide is the balanced scorecard (BSC). This is according to the latest report released by The KPI Institute on strategy management. The BSC provides a comprehensive framework for monitoring and managing performance across various business dimensions, including financial, customer, internal processes, and learning and growth. However, despite its numerous advantages, effectively adopting the BSC presents some obstacles.

Ensuring that the BSC aligns with the organization’s strategic goals is one of the main challenges. Developing relevant performance metrics requires an in-depth understanding of the mission and vision of the organization. Without this alignment, the BSC is just a collection of metrics that do not drive the desired outcomes.

Another issue lies in collecting and managing the data required to support the scorecard. Organizations usually struggle to acquire reliable and timely data, which can affect their capacity to accurately monitor performance. Furthermore, data saturation can become an obstacle, as companies may be tempted to track too many indicators. This may result in information overload and inefficiency.

Communication and staff buy-in are also major challenges. Employees may resist the changes brought about by the BSC and consider it an additional layer of bureaucracy. To overcome this reluctance and make sure that they know what the scorecard is for, it is important to use effective communication and engagement techniques.

For professionals who want to learn how to overcome these challenges, discover real-life cases, and explore solutions, join the Certified Balanced Scorecard Management System Professional – Live Online course. The KPI Institute is holding the year’s last session from December 4 to 8. 

Make your last move of 2023 count and secure your spot by registering here.

In response to increased participant demand, The KPI Institute held two simultaneous versions of Certified KPI Professional Live Online on July 24 – 28, 2023. 

Tailored to meet the challenges faced by professionals in key performance indicator (KPI) selection and usage, the Certified KPI Professional course applies a robust KPI Measurement Framework that is built upon two decades of research and industry best practices. This course covers various aspects of working with KPIs,  from selection to result centralization in performance reports. 

The Certified KPI Professional course has consistently ranked among the top most popular courses offered by The KPI Institute. This program attracts professionals across all management levels and industries from different parts of the world. The lessons are delivered in different languages, such as English, Arabic and Spanish.

Throughout the training session, participants are equipped with the skills needed to manage KPIs and improve their current processes and systems. Moreover, this learning opportunity enables them to apply the learned concepts immediately within their organizations.

At the end of the course, participants are expected to distinguish between objectives, KPIs, and initiatives, document KPIs using a standardized template, understand the appropriate use of benchmarking for target-setting, and optimize the KPI activation and data-gathering process.

The benefits of enrolling in this course include access to relevant performance data, pre-populated tools for KPI implementation, an innovative three-stage learning process; the opportunity to join the Certified KPI Professionals Community; and 40 CPD credits.

Do not miss this opportunity and register now for Certified KPI Professional Live Online! For additional information and the course schedule, visit https://kpiinstitute.org/kpi-certification-presentation/

Testimonials for the Certified KPI Professional program

“This certification is not only for seniors and businesses. It’s also about how you can think in a constructive way to set some measurements for your performance on a daily basis even in normal life. It’s a must.” – Senior Organization Excellence Specialist, ADES-Advanced Energy Systems, Egypt

“One of the best knowledge-filled courses I have ever attended. Don’t ever let anything or anyone take away your focus or attention from the sharing because the presenter is the best in the field.” – Deputy Director, Institute Aminuddin Baki, Malaysia

“Slot Thailand The contents were well-organized and supported with guidance and schedule that helps me to navigate easily with the certification process.” – Quality Assurance Auditor, GDCME, Saudi Arabia

Editor’s Note: This article is authored by Islam Salahuddin, a Business Research Analyst, and Len Cristobal, the Chief Editor at The KPI Institute and originally published in the 25th printed edition of PERFORMANCE Magazine.

The KPI Institute achieved another year of record-breaking success in 2022, with 5,553 individuals participating in 336 course deliveries. This marks the seventh consecutive year of growth for the global research organization dedicated to setting standards in strategy and performance management-related professions. Compared to 2016, the number of participants in The KPI Institute’s Premium Certifications grew fivefold, up from 898.

With 19 years of experience providing performance solutions, The KPI Institute has successfully trained thousands of professionals in strategy and performance management-related disciplines with the support of its 40 partner organizations worldwide. The organization offers a variety of course delivery options, including virtual classrooms, face-to-face groups, and self-paced eLearning classes.

Live online courses remain the most popular delivery method, chosen by 3,664 participants. This trend has continued for the third year in a row since the launch of live online courses in 2020, far surpassing the number of participants who opted for in-person sessions, totaling 1,889. 

“We are thrilled to report another year of exceptional growth. This success can be attributed, in part, to the organization’s expansion of course offerings. With this, we remain committed to providing top-quality training and insights through our research programs and publications. In addition, I would like to thank our partner organizations that are contributing to fulfilling our vision,” Cristina Mihăiloaie, business unit manager of The KPI Institute’s Research Division, said.

The courses offered by The KPI Institute are designed to enable professionals and organizations to adapt and succeed in today’s business environment. Some of the certifications are Certified KPI Professional and Practitioner, Certified Strategy and Business Planning Professional, and Certified Performance Management Systems Audit Professional. 

Check our partner organizations here, or apply to become a partner organization of The KPI Institute.

If 2020 was the year for survival mode, 2021 was the year for adapting to changes that came our way. Adaptability is not just about keeping up with modern technologies and trends. It’s more about how we use them to accelerate change and foster a culture of innovation in the workplace, and this won’t be possible without valuing learning and development.

That is why The KPI Institute continues to deliver quality live-online certification programs in strategy and performance management. These learning sessions are designed to help organizations and professionals address business challenges, gain competencies, and achieve results.  They are packed with tools, frameworks, resources, exercises, and expert recommendations.

Before we put 2021 behind us, let us revisit the courses that made a mark on you. According to our data, here are the top live-online training programs of The KPI Institute that received the highest number of participants last year.

1. KPI Certified Professional and Practitioner: “Embedding more than 15 years of research, this educational program will provide you the necessary knowledge and skills to differentiate yourself from other professionals through a rigorous and structured approach to measuring performance.”
2. Strategy and Business Planning Professional Certification: “The course aims to offer participants a chance to build up a strategic mind-frame, understand key strategy planning concepts, use strategy planning tools, in individual and team exercises, and reflect on the best practices in the field through case studies and debates.”
3. Balanced Scorecard Management System Professional Certification: “The training course provides the pillars, tools, and resources required for an immediate application and Balanced Scorecard Management System in your own organization.”
4.  Certified Performance Management Professional and Practitioner Certifications: In this course, participants will “Obtain a premium recognition for your competencies both as a professional and practitioner to demonstrate your ability to monitor and improve current performance levels in different scenarios, in a standardized and effective manner.”
5. Certified OKR Professional: “The three-day course trains participants in how to set and work with OKRs and offers them the opportunity to get certified on the ability to deploy and use OKRs in accordance.”

To learn more about other certification programs, check out the Performance Management Training Calendar 2022.