Facilitated by Mihai Toma, Management Consultant, this in-house training course was delivered between the 24^th – 25^h of February 2019, in Al Khobar, Saudi Arabia for a private sector company that is specialized in Investment Management.

This company is a global investment company with diverse interests and capabilities. Across the continents we provide innovative, high quality and price competitive products and services as well as investment opportunities for investors, partners and stakeholders in the industrial, petrochemicals and services sectors.

“This course is very helpful for my position and for the organization!” said Ian Benedict Siaotong, Talent Acquisition Officer

Certified KPI Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Saudi Arabia, having diverse backgrounds and areas of expertise in Investment Management area.

We approached the following key topics:

• Understanding Performance Management System Architecture and KPIs;
• KPI Selection and KPI Documentation;
• KPI Typology and KPI Data Gathering.

“I recommend this training program to increase your knowledge.” said Salman Al Rashid, HR Coordinator

“Excellent class on KPI! A must to attend for all professionals!” said Prince Vaidyan, Planning & Contracts Engineer

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Adrian Brudan, General Manager TKI EMEA this course was held in Dubai, United Arab Emirates, between the 17^th and 21^st of February 2019 and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and certification exam.

In the fourth day of the training course, the discussions were over the following subjects:

• KPI project coordination;
• KPI selection at Organizational Level.

The fifth day concluded with the topics:

• KPI Measurement;
• KPI selection at Operational Level;
• Review and Assessment Quiz.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Saudi Arabia, United Arab Emirates, Kazakhstan having different backgrounds and areas of expertise in their working fields like Healthcare, Government, Oil and Gas.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Getting the buy in from major stakeholders
• Understanding performance management
• Sharing the proper knowledge and awareness in the organization
• Data gathering
• Monitoring progress and performance improvement
• Alignment
• KPI Selection

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Setting KPIS at strategic level
• Select relevant KPIs
• Calculation methodology indexes
• How to best report KPIs – Visualization
• Performance measurement vs performance management
• Cascading KPIs at different organizational levels
• Leading vs lagging
• Benchmarking
• Frequency of measuring KPIs
• Data validation
• Data gatherings – challenges
• Organizational culture and influence on performance management
• Linking performance with rewards.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing the pre-course activities and passing the Certification Exam;
• Certificate of Attendance KPI Professional (hard copy): after participating at the 3 days of on-site Certified KPI Professional training course;
• Certificate of Attendance KPI Practitioner (hard copy): after participating at the 2 days of on-site Certified KPI Practitioner training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all the pre-course, core-course activities and items 11-16 of the after-course stage in the learning experience;
• Certified KPI Practitioner diploma (hard copy): after submitting your KPI Practitioner Portfolio, obtaining minimum 360 points out of 450 points after the portfolio’s evaluation and completed items 17-19 of the after-course learning experience.

In addition to the training sessions, on the last day of the course, participants completed a certification exam for obtaining the Certificate of Completion. The certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

The second course was the Certified KPI Practitioner which focused on practical exercises, accounted for 90 percent of the course’s time, the remaining time being dedicated to review relevant theoretical concepts. Independent from the course, participants can in the future to opt to obtain their KPI Practitioner Certification by following the steps highlighted on The KPI Institute’s website.

To find out more details, please visit the KPI Professional and Practitioner certification page

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information, contact one of our representatives:

Alexandru Muntean
alex.muntean@kpiinstitute.com

Facilitated by Mihai Toma, Management Consultant of The KPI Institute, this in-house training course was delivered between 3^th – 5^th of February 2019, in Riyadh, Saudi Arabia for a private sector company that is specialized in Consulting Services.

This company is a major regional player renowned for innovation and is serving clients in the Education, Training and Consulting industries across local, national, regional and international levels.

“This was a great experience. Group engagement and real-life examples!” said Abdulrahman Aljaser, Senior Consultant

Certified KPI Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Saudi Arabia, having diverse backgrounds and areas of expertise in Education, Training and Consulting areas.

We approached the following key topics:

• KPI typology & taxonomy;
• KPI Documentation and Target Setting;
• Data Gathering and Visualization.

“The flow of this course is great.” said Sultan Alsudairy, Consultant

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Alin Șonda, Management Consultant, this course was held in Amman, Jordan, between the 28^th and 30^th of January 2019, organized in partnership withTrans Jordan and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Jordan having different backgrounds and areas of expertise in their working fields like Banking, Mortgages & Credit.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Selection and data collection
• Consistency
• Process analysis
• Sources and structure of the data
• Clustering
• Segmentation / staff performance
• KPIs prioritization, areas of conflict

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Theoretical and practical knowledge to have a better management of indicators of the organization.
• Learn methodology to make informed decisions regarding performance and have an impact on business results
• Examples of best practices in organizations

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
alex.muntean@kpiinstitute.com

Facilitated by Mihai Toma, Management Consultan, this in-house training course was delivered between the 27^th – 29^th of January 2019, in Hamala, Bahrain for a private sector company that is specialized in Utilities.

This company is a major regional player renowned for innovation and is serving clients in the Telecommunications industry across local, national, regional and international levels.

“All sessions were equally important as they touch useful practices related to successful strategy management.” said Mr Mahmood Monfaredi, Performance & Compliance Analyst

Certified Balanced Scorecard Management System Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of Balanced Scorecard Perspectives.

The training course was attended by professionals from Bahrain, having diverse backgrounds and areas of expertise in Telecommunications area.

We approached the following key topics:

• Balanced Scorecard – Performance Management tool;
• Demonstrate Performance Leadership;
• Performance Management Audit;
• Formulate organizational strategy;
• Structure organizational strategy.

To enable both the theoretical understanding and practical experience of using the Balanced Scorecard Management System, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Radu Cocean, Management Consultant, this in-house training course was delivered between the 27^th – 29^th of January 2019, in Riyadh, Saudi Arabia fora private sector company that is specialized in Consulting.

This company is a major regional player renowned for innovation and is serving clients in the Consulting and Training industries across local, national, regional and international levels.

Certified Strategy and Business Planning Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The Riyadh training course was attended by professionals from Saudi Arabia, having diverse backgrounds and areas of expertise in Consulting area.

We approached the following key topics:

• Impact, mission, values;
• Business model and value drivers;
• Internal capabilities and SWOTM analysis;
• Vision and goals.

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized Strategy and Business Planning training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Mihai Toma, Management Consultant, this in-house training course was delivered between 22^nd – 24^th of January 2019, in Seri Kembangan, Malaysia for a private sector tech company.

This company is a major regional player renowned for innovation and is serving clients in the Technology and Security industries across local, national, regional and international levels.

“I find the topics of KPI Selection, documentation and target setting the most interesting and useful, because they support my department in our current KPIs practices on better practices. All the expectations have been addressed.” said Mr Ahmad Bin Mohd Azhar, Executive Manager

The Certified KPI Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Malaysia, having diverse backgrounds and areas of expertise in Technology area.

We approached the following key topics:

• KPI typology & taxonomy;
• KPI Documentation and Target Setting;
• Data Gathering and Visualization.

“This course was beneficial to me as an employee that handle the organizational and departmental KPIs. After the course I have learned the right ways to develop and implement them.” said Mrs Ernieza Binti Ismail, Senior Executive

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Adrian Brudan, General Manager TKI EMEA, this course was held in Dubai, United Arab Emirates, between 16-20 December 2018 and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and certification exam.

In the fourth day of the training course, the discussions were over the following subjects:

• KPI project coordination;
• KPI selection at Organizational Level.

The fifth day concluded with the topics:

• KPI Measurement;
• KPI selection at Operational Level;
• Review and Assessment Quiz.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Saudi Arabia, United Arab Emirates, Oman having different backgrounds and areas of expertise in their working fields like Training, Logistics, Healthcare, Oil & Energy.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Getting the buy in
• Selecting relevant KPIs
• Data availability
• KPIs monitoring
• Setting targets
• KPI Documentation
• How many KPIs
• Timeframe for data collection
• Data validation
• Measuring the progress of projects
• Benchmarking

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Best practices in performance management models
• Performance measurement vs performance management
• Skills for the Performance Management Office
• Proper KPI selection
• How to measure Smart Objectives
• KPI documentation
• Benchmarking KPI

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing the pre-course activities and passing the Certification Exam;
• Certificate of Attendance KPI Professional (hard copy): after participating at the 3 days of on-site Certified KPI Professional training course;
• Certificate of Attendance KPI Practitioner (hard copy): after participating at the 2 days of on-site Certified KPI Practitioner training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all the pre-course, core-course activities and items 11-16 of the after-course stage in the learning experience;
• Certified KPI Practitioner diploma (hard copy): after submitting your KPI Practitioner Portfolio, obtaining minimum 360 points out of 450 points after the portfolio’s evaluation and completed items 17-19 of the after-course learning experience.

In addition to the training sessions, on the last day of the course, participants completed a certification exam for obtaining the Certificate of Completion. The certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

The second course was the Certified KPI Practitioner which focused on practical exercises, accounted for 90 percent of the course’s time, the remaining time being dedicated to review relevant theoretical concepts. Independent from the course, participants can in the future to opt to obtain their KPI Practitioner Certification by following the steps highlighted on The KPI Institute’s website.

To find out more details, please visit the KPI Professional and Practitioner certification page

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information, contact one of our representatives:

Alexandru Muntean
alex.muntean@kpiinstitute.com

Facilitated by Andrea Minelli, Management Consultant this course was held in Algiers, Algeria, between 17 – 19 December 2018 in partnership with Kaizen Academy and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Algeria having different backgrounds and areas of expertise in their working fields like Transportation, Resources, Consulting and Education.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Comparison – Benchmarking
• Alignment
• Performance Measurement and Performance Improvement
• Decision Making
• Processes

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Carmen Boboc
carmen.boboc@kpiinstitute.com

Facilitated by Alina Miertoiu, Management Consultant, this in-house training course was delivered on 12 – 13 December 2018, in Dhahran, Kingdom of Saudi Arabia fora public sector company that is specialized in Petroleum and Natural Gas. This company is a major regional player renowned for innovation and is serving clients in several industries across local, national, regional and international levels.

KPI Masterclass Training Course it is part of a series dedicated to rigorous use of KPIs within the organization.

The training course was attended by professionals from Kingdom of Saudi Arabia, having diverse backgrounds and areas of expertise.

We approached the following key topics:

• Understanding Performance Management System Architecture and KPIs;
• KPI Selection and KPI Documentation;
• KPI Typology and KPI Data Gathering.

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com