Facilitated by Malek Ghazo, Data Visualization Expert this course was held in Dubai, United Arab Emirates, between 14-16 October 2018 and is part of a series of certification courses dedicated to performance management.

In the first day, the course agenda covered the following subjects:

• Data visualization parameters;
• The data visualization process;
• Visual communication aids: channel selection.

The second day sessions covered the following discussion topics:

• Structure;
• Format;
• Express;
• Report I.

In the third day of the course the next themes were approached:

• Report II;
• Assess;
• Real-world data visualization;
• Review and Evaluation.

Some of the main aspects addressed by the Certified Data Visualization Professional course are the need for a more rigorous approach to creating visual representations of vast information, techniques of standardization and tailored data visualization tool. During the three days of face-to face training, the course is designed to facilitate experiential learning and ensure a high level of interactivity:

• Applying concepts in practical exercises;
• Analyzing case studies and identifying solutions;
• Using templates to develop performance management tools;
• Sharing experiences and form a community of practice;
• Constantly evaluating knowledge, through short quizzes to support the certification exam.

The course was attended by professionals from Saudi Arabia and Sudan having different backgrounds and areas of expertise in their working fields like Technology and Government.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Applying concepts in practical exercises;
• Analyzing case studies and identifying solutions;
• Using templates to develop performance management tools;
• Sharing experiences and form a community of practice;
• Constantly evaluating knowledge, through short quizzes to support the certification exam.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• How to structure data;
• Data interactivity;
• How to report key figures;
• Hands-on practice with different data visualization tools;
• Learn through practice how to set the basis of a dashboard and an infographic;
• Ways to highlight key messages post-data analysis;
• Summarize and present data in a clear and effective way.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified Data Visualization Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified Data Visualization Professional title, as this certifies the skills and knowledge related to the data visualization field.

To find out more details, please visit the Data Visualization Professional certification page

If the opportunity of customized Data Visualization training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
alex.muntean@kpiinstitute.com

Between the 16th – 18th of October, The KPI Institute, in partnership with Soft Skills Consultants, held the first ever edition of our worldwide renowned course – The Certified KPI Professional, in Quatre Bornes, Mauritius.

Soft Skills Consultants (SSC) is a company whose primary objective is that of providing soft skills training to organizations and individuals in Mauritius. SSC went all the way in order to bring maximum visibility to this course, hosting workshops aimed at promoting this course, as well as ensuring it receives local media visibility.

Moreover, with their support, we organized a series of executive meetings in addition to the course, where top-ranking representatives from some of the leading companies in Mauritius had the opportunity of training under one of our foremost consultants, Andrea Minelli.

In regards to the course itself, The Certified KPI Professional – C-KPI for short, brought to Mauritius a whole new world of insight into how businesses can & should look to optimize their operations and management processes.

“If you do not have a Performance Management System in place, this is an excellent place to start, as it provides the foundation to implement a KPI Framework.” – Annick Tolbize-Manager, RCA School Rodrigues

It represented a 3-day intensive learning experience, in which attendees got the opportunity of better understanding the following:

• Differentiating between objectives, KPIs and initiatives;
• Understanding KPI selection in different contexts;
• Applying best practice techniques to KPI selection and much more;

“Excellent course – A practical approach that offered me a better understanding of KPIs that will surely help us with our performance measurement and improvement.” – Priscille Rose – HR Coordinator, Medine

The course had over 20 attendees, mostly Senior Managers, HR Managers, Finance & Administration Managers, from some of the biggest companies in Mauritius, with a diverse industry background, from banking & healthcare to aviation and education.

“The course reflects clearly our business reality. It is not filled with academic theories, but easy to apply the know how gained in our day to day activities.” – Rutah Anjayla Devi -Service Manager, Hard Henry Services

Following the event’s resounding success, one of Mauritius’ biggest players – Poivre Corporate Services (PCS), requested we host another edition of our course for their holding company, given that they own several entities operating in numerous fields, such as engineering, industrial services, oil and healthcare, among others.

Poivre Corporate Services recognized the importance of having a streamlined, clear-cut, robust method of managing one’s organization, especially when it comes to conglomerates.

As a result, The KPI Institute and Soft Skills Consultants teamed up again, to host our second edition of the C-KPI course, between the 22nd – 24th of October, which saw 15 participants from PCS, all raring to go & learn how to better improve management practices across their multi-level holding company.

“This course provides participants not only with a very clear insight into the subject, but also very practical exercises to facilitate the implementation of a Performance Management System” – Sarawon Shashi Puddo – Group Head of Human Resources, Poivre Corporate Services Ltd

Given how well received both of our C-KPI editions were, we and our partners, SSC, have decided to host a 3rd edition of the Certified KPI Professional course, between the 22nd – 24th of January, 2019.

Moreover, given that it was hotly requested in both of our previous sessions, we’ll also be bringing you the very first edition of our Certified KPI Practitioner course, which will be held once again in Quatre Bornes, on the 25th – 26th of January, 2019.

If you are interested in measuring & improving the performance of your company, be sure to check out The KPI Institute or Soft Skills Consultants’ website from time to time, for more details on this course, as we will be updating them in the following weeks.

Key Business Benefits for attendees interested in this course

• Improve the performance of your company by practicing a sound framework for KPI measurement;
• Obtain better business results by selecting the right KPIs to monitor for your company;
• Generate value from using KPIs by optimizing the data collection process.

If you would like to enquire or register for our upcoming course, please contact our partner from Mauritius, e-mail: sales@softskills.mu | phone number: 5449-6110, or contact us directly at carmen.boboc@kpiinstitute.org | phone number: +61 (390) 282 223.

Facilitated by Alina Miertoiu, Management Consultant this course was held in Kuala Lumpur, Malaysia, between the 24^th and 26^th of September 2018 and is part of a series of certification courses dedicated to performance management.

In the first day, the course agenda covered the following subjects:

• Benchmarking overview;
• How to develop a benchmarking plan.

The second-day sessions covered the following discussion topics:

• Data collection;
• Data governance;
• Data analysis.

In the third day of the course the next themes were approached:

• Insight generation;
• Best practices in benchmarking;
• Review and Certification Exam.

The Certified Benchmarking Professional training provides an interactive practice-based learning environment in which participants focus on:

• Analyzing how to ensure a successful benchmarking study by following a well-defined process, selecting the benchmarking partners accordingly and implementing a logical framework for data analysis in order to identify performance gaps;
• Examining practical insights for developing a benchmarking plan, along with aspects pertaining to the assessment of data collection and governance, data analysis process and benchmarking best practices;
• Gaining both theoretical knowledge and practical skills in benchmarking research, which will enable them to start a benchmarking implementation project in their own organization.

The course was attended by professionals from Philippines, Russia, Saudi Arabia, and Malaysia having different backgrounds and areas of expertise in their working fields like Banking, Manufacturing, Oil & Gas and Food, Beverages and Tobacco.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Data collection;
• Data analysis;
• Find benchmarking partners;
• Implementing changes.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Choose the best source of information gathering;
• Benchmarking on performance data;
• Best practice benchmarking;
• Benchmarking data collection;
• Monitoring and reporting data.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified Benchmarking Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience

We strongly advise participants to ensure they will receive the Certified Benchmarking Professional title, as this certifies the skills and knowledge related to benchmarking field.

To find out more details, please visit the Benchmarking Professional certification page

If the opportunity of customized Benchmarking training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
alex.muntean@kpiinstitute.com

Facilitated by Alin Șonda, Management Consultant this course was held in partnership with FIG Polska, in Warsaw, Poland, between the 24^th and 26^th of September 2018 and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Poland having different backgrounds and areas of expertise in their working fields like Food, Beverages & Tobacco, Manufacturing, Chemicals, Capital Works and Consulting.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• KPI Selection;
• International standardization;
• BSC Perspective;
• KPI Alignment;
• Process implementation;
• Qualitative KPIs.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Documenting KPIs clearly and concisely;
• Visualizing KPI results;
• Working with indexes;
• Individual performance to align with organizational strategies.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
alex.muntean@kpiinstitute.com

Facilitated by Aurel Brudan, CEO of The KPI Institute, this in-house training course was delivered between 16^th and 20^th of September 2018, in Riyadh, Kingdom of Saudi Arabia, for a public-sector entity, specialized in Healthcare.

This entity is a major regional player renowned for innovation and is serving clients in the Healthcare area across local, national, regional and international levels.

The course was attended by professionals from Kingdom of Saudi Arabia having background and area of expertise in Healthcare.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Transpose organization strategy into BSC management system people related aspects of measuring KPIs;
• Documenting KPIs clearly and concisely;
• Integrating Objectives and KPIs into a BSC Framework;
• Use the BSC as a strategy formulation tool;
• Integrating Objectives and KPIs into a BSC Framework;
• Steps into implementing the BSC system.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance Balanced Scorecard Management System Professional (hard copy): after participating at the 3 days of on-site Certified BSC Professional training course;
• Certificate of Attendance Balanced Scorecard Management System Practitioner (hard copy): after participating at the 2 days of on-site Certified BSC Practitioner training course;
• Certified Balanced Scorecard Management System Professional diploma (hard copy): after you have successfully completed all the pre-course, core-course activities and items 1-5 of the after-course stage in the learning experience;
• Certified Balanced Scorecard Management System Practitioner diploma (hard copy): after submitting your Balanced Scorecard Management System Practitioner Portfolio, obtaining minimum 360 points out of 450 points after the portfolio’s evaluation.

We strongly advise you to ensure that you will receive your Balanced Scorecard Management System Professional and Certified Balanced Scorecard Management System Practitioner titles, as these certifies the skills and knowledge related to Balanced Scorecard field.

To find out more details, please visit the Balanced Scorecard Management System Professional certification page.

If the opportunity of customized Balanced Scorecard Management System training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Raluca Vintilă, Management Consultant, this in-house training course was delivered between the 4^th – 6^th of September 2018, in Cairo, Egypt for a private sector company that is specialized in Automotive.

This company is a major regional player renowned for innovation and is serving clients in the Automotive industry across local, national, regional and international levels.

“I found the course very helpful as a Quality Assurance Engineer. It made it so easy to understand correlations between vision, mission, objectives, KPIs and Metrics collected.

It will support the team and myself to collect more precise and accurate data once we define the correct KPIs.” said Mr. Yasser Zant, Quality Assurance Engineer

Certified KPI Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Cairo, having diverse backgrounds and areas of expertise in Automotive areas.

We approached the following key topics:

• KPI typology & taxonomy;
• KPI Documentation and Target Setting;
• Data Gathering and Visualization.

“The instructor was very detailed and professional, organizing every part of the sessions.

I also liked the strategy of having timely exercises before introducing a new topic and then re-visiting them.” said Mr. Yasser Zant, Quality Assurance Engineer

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Nobert Petrovici, Data Visualization Expert this course was held in Kuala Lumpur, Malaysia, between the 27^th and 29^th of August 2018 and is part of a series of certification courses dedicated to performance management. 

In the first day, the course agenda covered the following subjects:

• Data visualization parameters;
• The data visualization process;
• Visual communication aids: channel selection.

The second day sessions covered the following discussion topics:

• Structure;
• Format;
• Express;
• Report I.

In the third day of the course the next themes were approached:

• Report II;
• Assess;
• Real-world data visualization;
• Review and Evaluation.

Some of the main aspects addressed by the Certified Data Visualization Professional course are the need for a more rigorous approach to creating visual representations of vast information, techniques of standardization and tailored data visualization tool. During the three days of face-to face training, the course is designed to facilitate experiential learning and ensure a high level of interactivity:

• Applying concepts in practical exercises;
• Analyzing case studies and identifying solutions;
• Using templates to develop performance management tools;
• Sharing experiences and form a community of practice;
• Constantly evaluating knowledge, through short quizzes to support the certification exam.

The course was attended by professionals from Indonesia, Japan and Malaysia having different backgrounds and areas of expertise in their working fields like Government.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Applying concepts in practical exercises;
• Analyzing case studies and identifying solutions;
• Using templates to develop performance management tools;
• Sharing experiences and form a community of practice;
• Constantly evaluating knowledge, through short quizzes to support the certification exam.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• How to structure data;
• Data interactivity;
• How to report key figures;
• Hands-on practice with different data visualization tools;
• Learn through practice how to set the basis of a dashboard and an infographic;
• Ways to highlight key messages post-data analysis;
• Summarize and present data in a clear and effective way.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified Data Visualization Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified Data Visualization Professional title, as this certifies the skills and knowledge related to data visualization field.

To find out more details, please visit the Data Visualization Professional certification page

If the opportunity of customized Data Visualization training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Sasikala Annamalai
sasikala.annamalai@kpiinstitute.com

Facilitated by Codruta Mare, Data Analysis Expert, this in-house training course was delivered between the 12^th – 14^th of August 2018, in Abu Dhabi, United Arab Emirates for an executive authority.

Certified Data Analysis Planning Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from United Arab Emirates, having diverse backgrounds and areas of expertise in Project Management areas.

We approached the following key topics:

• Data quality;
• Statistical analysis tools;
• Data comparison;
• Regression analysis;
• Software enablers for Data Analysis.

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

“It was a well-prepared course that I hope I can use my knowledge at work.” – wrote a participant about the course.

If the opportunity of customized Data Analysis training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Aurel Brudan, CEO, this in-house training course was delivered between the 7^th – 9^th of August 2018, in Riyadh, Saudi Arabia for a privately held conglomerate that is specialized in Dairy, Electronics, Healthcare and Food Service.

Certified KPI Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Saudi Arabia, having diverse backgrounds and areas of expertise in finance.

We approached the following key topics:

• KPI typology & taxonomy;
• KPI Documentation and Target Setting;
• Data Gathering and Visualization.

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Andrea Minelli, Management Consultant this course was held in Bandar Seri Begawan, Brunei Darussalam, between the 7^th and 9^th of August 2018 in partnership with LeadingEdge Marketing & Management Services Sdn Bhd and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice. 

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Brunei Darussalam having different backgrounds and areas of expertise in their working fields like Government and Education and Training.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• What to measure – is it relevant
• How to measure KPIs
• Selection of representative KPIs
• Collect KPI Data
• Target Setting KPIs

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Selection of KPIs
• Metrics vs KPIs vs Target
• Performance Management Tools
• KPI’s Alignment with strategic Objectives

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Iris Matubis
iris.matubis@kpiinstitute.com