The State of Employee Performance Management 2017 Global Edition, reveals findings that cover 35 key topics related to employee appraisal, from the use of structured employee performance management systems to insights into the system’s dynamics (tools, coordination, periodicity), reward practices, satisfaction and software solutions used.

This international research study consolidates the insights of 500+ professionals and offers insight into today’s practices as related to employee performance management. The report provides data for 8 key areas related to employee performance management and offers an extensive overview on how individual performance is measured and rewarded in organizations worldwide:

1. Relevance of employee performance management

Assesses the importance given by professionals to this matter, as well as the actual priority of appraisal systems in organizations.

2. Employee performance management configuration

Collects data on the most common tools used by organizations to manage such a system.

3. Governance

Clarifies responsabilities and the coordination of employee performance management systems within an organization.

4. Timing

Highlights planning, accessing and reporting frequency of employee performance data.

5. Performance culture

Looks at how the individual performance management system is integrated within the organizational culture.

6. Pay-for- performance

Reflects upon the popularity of different reward types.

7. Software solution

Indicates employee performance management software features that are important for users.

8. Satisfaction

Reveals satisfaction drivers for employees in relation to individual performance management systems.

Order Now!

Useful to any executive manager, HR professional as well as entrepreneurs and analysts interested in employee performance management. Order until the 20^th of September and get a FREE copy of the report. After that, the pricing will be $495.

Facilitated by Raluca Vintilă, Instructional Design & E-learning coordinator, this in-house training course was delivered on 21^st and 22^nd of August 2017, in Kuala Lumpur, Malaysia for a private sector company that is specialized in Telecommunications. This company is a major regional player renowned for innovation and is serving clients in the Telecommunications and Media industries across local, national, regional and international levels.

“Good course for professionals involved in the development role of an organization” said Ahmad Farhan Yamin Bin Zulkifli, Licensing Department

Employee Performance Management Training Course it is part of a series dedicated to rigorous use of KPIs within the employee performance management.

The training course was attended by professionals from Malaysia, having diverse backgrounds and areas of expertise in Telecommunications and Media areas.

 We approached the following key topics:

• Understanding Performance Management System Architecture and KPIs;
• Employee Performance Management system;
• Gamification.

“The activities provided are all great and relevant to the content of the course.” said  Noraziah Binti Suliman, Employee Engagement and Services Department

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Sasikala Annamalai, Email: sasikala.annamalai@kpiinstitute.com

This certification was conceived to cover a rigorous KPI measurement framework and enable the participants to overcome the challenges of KPI selection and data gathering by understanding the best practices in their business environments.

The Certified KPI Professional materialize in more than 14 years of research in the field of key performance indicators, encompassed in a three-day learning experience that makes The KPI Institute approach a very complex, but efficient journey for our customers.

The KPI Institute invites you to become a Certified KPI Professional on 10-12 October 2017 in Singapore.

5 Benefits  

• Support decision making by accessing relevant performance data;
• Use pre-populated tools to facilitate the implementation of a KPI Measurement Framework in your organization by receiving 10+ templates used in working with KPIs;
• Access an innovative learning experience based on a 3 stage educational process;
• Obtain premium recognition as a Certified KPI Professional by completing a unique international learning program;
• Expand your business network by becoming a member of the international Certified KPI Professionals Community.

Learning objectives  

• Differentiate between objectives, KPIs and initiatives;
• Understand KPI selection in different contexts;
• Apply best practice techniques to KPI selection;
• Document KPIs in a standardized template;
• Learn when and how to use benchmarking in target setting;
• Optimize the KPI activation and data gathering process.

We strongly advise you to ensure that you will receive your Certified KPI Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

Facilitated by Teodora Gorski, Managing Director MENA, this in-house training course was delivered between 1^st – 3^rd of August 2017, in Dubai, United Arab Emirates for a public  sector company that is specialized in Healthcare. This company is a major regional player renowned for innovation and is serving clients in the Healthcare industries across local, national, regional and international levels.

“I would like to thanks the instructor for an excellent presentation.” said Tanveer Ahmed Yadgir, Medical Researcher.

Certified KPI Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Dubai, having diverse backgrounds and areas of expertise in Healthcare areas.

 We approached the following key topics:

• KPI typology & taxonomy;
• KPI Documentation and Target Setting;
• Data Gathering and Visualization.

“The trainer was excellent and explained very good the course content.” said Amal Al Mehairi.

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

To ensure the profitability of their organizations, managers must measure correct and relevant metrics, both for the organization and the market.

The highly demanding, risky and over-regulated environment in which they operate increases the pressure of utility companies of maintaining a balanced approach, in order to ensure profitability on one hand, and compliance to regulations and customer satisfaction, on the other hand.

Main topics covered

• Findings for Assets and Liabilities;
• Findings for Revenues and Costs;
• Findings for Profitability;
• Findings for Financial Stability;
• Findings for Shareholders’ Profitability.

Key Learning Points

• Enable practitioners to activate new KPIs within their organizations;
• Identify the industry’s performance level;
• Generate added value from a benchmarking initiative.

Presenter’s profile

Alina Miertoiu is a Benchmarking Specialist at The KPI Institute, a research institute specialized in business performance. She is a Certified Benchmarking Professional and KPI Professional and is the Director of the Center for Performance Benchmarking. Her research activity in the Performance Management field has resulted in the documentation of +500 Key Performance Indicators examples.

As a research analyst, one of Alina’s significant research programs focused on developing a benchmarking study in the utilities sector for three major utilities: Water, Gas and Electricity Generation, which comprises worldwide data.

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on August 13rd, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.

The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education, announces the launch of ”Performance Management in 2016: Global Edition”, the 4th edition, in a series of annual publications that provide an overview on the state of the discipline.

Performance Management in 2016 is part of a series of annual publications in which The KPI Institute provides an overview on the state of the discipline. The report is the result of a qualitative study, in which both primary and secondary resources were used. It covers a broad range of topics, from expert perspectives to education, from keyword trends to governmental efforts in implementing Performance Management tools and systems.

The report Performance Management in 2016 continues the standards established by the previous three editions, which consist in gathering and compiling opinions from practitioners, academics and consultants alike, in order to gain a balanced perspective on the state of the discipline. This edition features interviews with specialists from the 2 areas of expertise from 5 countries, who offered rich insights on the development of performance management in 2016.

The report covers a wide array of topics, which are meant to offer an overview on the discipline. These are as follows:

• Perspectives: 7 semi-structured interviews with practitioners, academics and consultants from all continents;
• Around the World: 230+ countries reviewed on their performance-related legislation;
• Trends in search: Google Trends, and a new one – Mangools, to obtain graphic data regarding keyword search operations performed last year, worldwide;
• Books: This section of the report is dedicated to books which have either Performance Management, or a closely-related subject, as the main theme. The chapter is split into two distinct sections: one centers on best-selling books, while the other focuses on the latest published books in the field;
• Careers: The section provides an overview of the job and salaries trends, as they evolved in 2016, on a global level;
• Communities: Which of the many LinkedIn communities can one visit, in order to benefit from valuable Performance Management insights? This section of the report was created with the intention of answering this specific question;
• Software: This section presents the results of the Gartner study, which aims to rank software solutions providers according to a set of unique variables.

In order to provide a complete and comprehensive image the opinions from both private and public sector were taken into account from multiple countries in the world – from Belgium & England, to Italy, Norway and Saudi Arabia.

The content was compiled in such manner as to provide opinions and extensive analyses through interviews, as well as specific information through topics such as events, media exposure, resources and software.

The report is available in two formats:

• Electronic (free): view here
• Hardcopy ($21,50): order here

Contact

Andrei Costea, Head of Publishing

E-mail: andrei.costea@kpiinstitute.com

The Certified Data Analysis Professional course is committed to achieving precise, data-driven decision making strategies through a rigorous data analysis process within the company.

Through this practical approach, participants can draw more accurate conclusions that will enable them to understand the meaning of data and the insights it reveals, including the hidden potential enabled by comprehending historical data and trend analysis.

The KPI Institute invites you to become a Certified Data Analysis Professional, 9 – 11 October 2017 in Kuala Lumpur.

5 Benefits  

• Receive guidance to improve your data collection process
• Support organizational processes by developing a customized data analysis framework
• Optimize the decision making process by exploring efficient ways to analyze data
• Improve initiative management through insights generated from the use of data analysis tools
• Obtain premium recognition as a Certified Data Analysis Professional by completing a unique learning program

Learning objectives  

• Categorize dimensions of data quality
• Get insights on best practices in data collection
• Analyze solutions for organizing, synthesizing, and aggregating data
• Apply data analysis techniques on both quantitative and qualitative data
• Understand the common and special causes of a measure’s variance
• Learn how to effectively report data analysis
• Discover ways to improve performance reporting of KPIs or metrics

We strongly advise you to ensure that you will receive your Certified Data Analysis Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

The Innovation Performance Lab is a structure that promotes Innovation and how to effectively measure Innovation. This webinar will explain what is Innovation, why it is important and which are the elements that we need to keep in mind when measuring Innovation performance.

Attending this webinar will get you acquainted with aspects such as Innovation perception and innovation performance Indicator selection.

Main topics covered

• Innovation – definition and history;
• What is Innovation Performance;
• Innovation Performance indicators;
• Limitations of Innovation Performance.

Key Learning Points

• Understanding Innovation;
• Getting insights about Innovation Performance;
• Learning how to define and select the most suitable Innovation Performance Indicators

Presenter’s profile

Horia Botos is an Innovation Performance Consultant at The KPI Institute and the Head of the Innovation Performance Lab, coordinating the Lab’s activities.

He has a professional background in business research, management consulting for start-ups, Business and Competitive Intelligence, being involved in various projects.

Horia teaches Intelligence and Innovation in the Department of Security Studies from Babes-Bolyai University. Horia’s academic qualification are in the fields of Finance and International Business Management, where he holds a PhD in Finance from the Babes-Bolyai University and a Master’s Degree in International Business Management from the same institution.

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on September 6th, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.

Facilitated by Raluca Vintilă, Instructional Design & E-learning Coordinator this course was delivered in partnership with GlobalCerts & Strategy Limited, in Lagos, Nigeria, between 16^th and 18^th of August 2017 and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Lagos having different backgrounds and areas of expertise in their working fields like Resources, Consulting, Education / Training, Finance, Transportation / Logistics.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Organizational levels & Alignment of Performance Management Principles
• How to present performance data to management – visualization rules for Dashboards; to enable the decision-making process
• KPIs for individual level (roles)
• Basics in Performance Management and working with KPIs – tools, structure
• Interdependencies between KPIs – how do they influence one another

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Understand the benefits of using KPIs
• Adaptability of a system based on the proposed Framework / Methodology
• Target setting principles
• SMART Objectives
• Clearly differentiate between terms: KPI, Key Result Area, Objectives, % # $, targets

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Cosmin Chindris

cosmin.chindris@kpiinstitute.com

The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified KPI Professional training course, scheduled for the 25-27 September 2017, Santiago.

The course provides insights on how to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.

5 Benefits 

• Develop the project plan for a KPI implementation initiative;
• Practice a sound framework to ensure KPIs are aligned to strategy;
• Receive personalized feedback on developing the KPI portfolio of instruments;
• Expand your business network by becoming a member of the international Certified KPI Professionals Community;
• Access +15 templates that help you implement a KPI Measurement Framework in your organization.

Learning objectives 

• Understand KPI measurement challenges;
• Differentiate between objectives, KPIs and initiatives;
• Understand KPI selection in different contexts;
• Select KPIs for scorecards and dashboards;
• Develop a KPI implementation project plan;
• Optimize the KPI activation and data gathering process.

Evaluation 

The certification process is finalized when you complete all stages of the learning experience. You will receive a:

• Certificate of Completion: after completing pre-course activities, passing the Certification Exam and the Learning Assessment Quiz;
• Certificate of Attendance for Certified KPI Professional: after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma: after you have successfully completed all the 3 stages of the learning experience.

We strongly advise you to ensure that you will receive your Certified KPI Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details