Facilitated by Javier Rocha Robles, Head of Graphic Design at The KPI Institute, this course was held in Dubai, United Arab Emirates, between 16^th and 20^th of April 2017 and is part of a series of certification courses dedicated to performance management. 

In the first day, the course agenda covered the following subjects:

• Data visualization parameters;
• The data visualization process;
• Visual communication aids: channel selection.

The second day sessions covered the following discussion topics:

• Structure;
• Format;
• Express;
• Report I.

In the third day of the course the next themes were approached:

• Report II;
• Assess;
• Real-world data visualization;
• Review and Evaluation.

In the fourth day of the training course, the discussions were over the following subjects:

• Introduction to Canva;
• Fonts, colors and images;
• Backgrounds, shapes and layouts;
• Branding basics.

The fifth day concluded with the topics:

• Interactive tutorials;
• Performance reports;
• Infographics.

Some of the main aspects addressed by the Certified Data Visualization Professional and Practitioner course are the need for a more rigorous approach to creating visual representations of vast information, techniques of standardization and tailored data visualization tool. During the five days of face-to face training, the course is designed to facilitate experiential learning and ensure a high level of interactivity:

• Applying concepts in practical exercises;
• Analyzing case studies and identifying solutions;
• Using templates to develop performance management tools;
• Sharing experiences and form a community of practice;
• Constantly evaluating knowledge, through short quizzes to support the certification exam.

The course was attended by professionals from Qatar, United Arab Emirates and Kingdom of Saudi Arabia having different backgrounds and areas of expertise in their working fields like Government, Technology, Airlines and Non-for-profit.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• How to structure data;
• Data interactivity;
• How to report key figures;
• Hands-on practice with different data visualization tools;
• Learn through practice how to set the basis of a dashboard and an infographic;
• Ways to highlight key messages post-data analysis;
• Summarize and present data in a clear and effective way;
• Create better reports/dashboards;
• Improve analysis tools and do more in less time.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;

• Certificate of Attendance Data Visualization Professional (hard copy): after participating at the 3 days of on-site Certified Data Visualization Professional training course;
• Certificate of Attendance Data Visualization Practitioner (hard copy): after participating at the 2 days of on-site Certified Data Visualization Practitioner training course;

• Certified Data Visualization Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience;

• Certified Data Visualization Practitioner diploma (hard copy): after submitting your Data Visualization Practitioner Portfolio and pass the evaluation process.

If the opportunity of customized Data Visualization training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean, Head of Customer Engagement MENA
[email protected]

During the past decade, Performance Management has become increasingly popular in organizations. With strategy being the foremost topic of organizations nowadays, performance management has become a crucial part in most organizations’ activities.

This webinar will focus on the process of strategy development, acknowledging the importance of scorecards, the steps used to relay down the strategy to the entire organization, showing how strategy becomes a major factor in creating a performance-based culture, with a case study focusing on the GCC Interconnection Authority.

Main topics covered

• The Balanced Scorecard;
• Cascading strategy through culture;
• Strategy at the corporate & departmental levels;
• Case study: strategy development at the GCC Interconnection Authority.

Key Learning Points

• Understand how to develop scorecards at the corporate & departmental levels;
• Acknowledge the effects of the implementation of strategy on an organization’s culture;
• Get insights from success stories;

About the speaker

Hassan Al-Asaad is currently in-charge of Strategy & Business Development at the Gulf Cooperation Council Interconnection Authority (www.gccia.com.sa). He holds a B.Sc. from the University of Manitoba, Canada, and a Masters of Business Administration from Sheffield Hallam University UK.

He is also a certified strategist, and has participated at many workshops and conferences, where he shared his company’s successful experience in formulating and implementing their long-term strategy. He is co-author of a paper entitled Implementing Strategy & its effect on Corporate Culture.

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on May 17, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.

Facilitated by Raluca Vintilă, Instructional Design & E-learning coordinator, this in-house training course was delivered between 17^th – 19^th of April 2017, in Songo Village, Mozambique for a private sector company that is specialized in Utilities. This company is a major regional player renowned for innovation and is serving clients in the Utilities, Energy and Electricity industries across local, national, regional and international levels.

“If you want to be successful in Performance Management, you should attend this course!” said Mr. Osvaldo Francisco Abrao Munguambe, Department Manager

Certified KPI Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Mozambique, having diverse backgrounds and areas of expertise in Utilities areas.

We approached the following key topics:

• KPI typology & taxonomy;
• KPI Documentation and Target Setting;
• Data Gathering and Visualization.

“I learned a lot with Mrs. Raluca and we had an excellent friendship working environment during our training course.” said Mr. Rosaque João Guale, Water Resources Management And Environment Specialist

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected]   and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

[email protected]

Measuring data is not enough for organizations to improve their performance. They might have the right KPIs selected, but if decision-making is not based on a thorough analysis of data, performance improvement can be difficult to achieve. Performance Management supports organizations in their endeavor to optimize their Performance Management Systems, through efficient decision-making, project implementation and development based on current results.

This webinar aims to teach participants how to assess whether their organization is making the best use of its tools and resources in its journey to achieve the desired goals. The maturity assessment of the performance management capability is conducted in order to get a clear image and identify relevant aspects that can be improved in key knowledge areas: Data Analysis, Reporting, Decision-Making, Initiative Management, Learning & Improving and Performance System Governance.

Main topics covered

The benefits of the Performance Management Audit;

•  Key knowledge areas;
•  Maturity models;
•  Audit process;
•  Audit outputs.

Key Learning Points

•  How to support organizational competitive advantage through Performance Management Audit;
• Understand the impact of conducting a Performance Management Audit;
• Get familiar with the main tools used for auditing the Performance Management capability;
• Get valuable insights on the audit process and the use of the audit outputs.

About the speaker

Alin Sonda is the Head of Performance Audit Services at The KPI Institute, with over 10 years of experience in the banking sector. For more than 3 years he was an Internal Auditor, gaining an analytical perspective on operations and valuable insight on risk assessment and auditing methods and procedures.

As an auditor, he holds valuable experience in the design and implementation of internal processes to properly identify and assess risk and compliance with regulations and reporting requirements.

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on May 10, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.

May 3rd 2017, Melbourne – Effective today, The KPI Institute, the world’s leading authority in KPIs is pleased to announce that Performance Growth Consultants (PGC), based in Gaborone, Botswana has signed an agreement to be a Delivery Partner for Botswana. PGC specializes in strategy execution training and consulting. As a Delivery Partner, PGC will gain further knowledge and tools in strategy execution and management through a rigorous KPI Measurement Framework.

This partnership starts with the launch of the first Certified KPI Professional course in the region, scheduled for 30^th of May – 1^st of June 2017.

The Certified KPI Professional is conceived to cover a rigorous KPI measurement framework and enable professionals to overcome the challenges of KPI selection and data gathering by understanding the best practices in their business environment.

The Botswanan market is constantly improving in the field of performance therefore this partnership will provide two other certification courses besides Key Performance Indicators Professional: Strategy and Business Planning Professional and Performance Management Professional.

“The synergy between the two organizations will add a lot of value to the client`s understanding and skills. The KPI Institute has a global perspective while PGC has a wealth of regional and local context and experience. Combined we add a lot of value to our clients.” said Joyce Maphorisa, Managing Consultant, Performance Growth Consultants.

“We foresee a successful partnership with PGC due to its excellent client base, consulting experience in strategy development and reference accounts within this region, as well as its complementary knowledge and thought leadership in Balanced Scorecard training and consulting, said Cosmin Chindris, Director – Global Partnerships.

About Performance Growth Consultants

Performance Growth Consultants is a management consulting and training company, birthed from the idea of bringing continuous growth of excellence to every corporate client we come across in our plight to see a better progressive, competitive Botswana companies, and eventually global village.

Through opportunities deservingly afforded to them by different entities to breathe life into this idea, PGC has seen these entities through initiations of diverse strategies’ implementations, measurement, control and overhauls.

For more information visit PGC website – www.performancegrowth.org

About the KPI Institute

The KPI Institute is a leading global research institute specialized in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance, and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscriptions services, and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered through training and advisory services.

For more information visit The KPI Institute website – www.kpiinstitute.org

Contact:

The KPI Institute:                                                        

Cosmin Chindris

Email: [email protected]

Performance Growth Consultants:

Joyce Maphorisa

Email: [email protected]

Facilitated by Teodora Gorski, Managing Director MENA at The KPI Institute, this course was held in Kuala Lumpur, Malaysia, between 4^th and 6^th of April 2017 and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Malaysia, Bangladesh and Singapore having different backgrounds and areas of expertise in their working fields like Manufacturing, Finance, Pharmaceutics and Telecommunications.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Selecting the right KPIs
• Documenting KPIs clearly and concisely
• Gathering data for KPIs
• Visualizing KPI results

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• To set the measurement suitable for the KPIs;
• To explore more on the qualitative aspect on measuring performance besides effectiveness;
• Securing managerial support;
• Data accuracy and timeliness;
• KPI selection and alignment;
• Working with targets;
• Setting KPIs in supporting function and aligning them to business goals;
• Setting the KPI targets.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Sasikala Annamalai
[email protected]

This educational program presents a rigorous approach to diagnosing and auditing the maturity of performance architectures for 5 capabilities: strategic planning, performance measurement, performance management, performance culture and employee performance management. It involves the use of a proprietary Integrated Performance Maturity Model Framework with the scope of mapping maturity gaps and identifying a set of next actions that will ensure the progression to the next maturity level.

Key Business Benefits

• Ensure you have the right tools, processes and people in the right place for your Performance Management System;
• Identify the weaknesses of your current Performance Management Framework and learn how to shift from one maturity level to the next one;
• Maximize the added value generated by your Performance Management System, by elevating current practices to best practices;
• Educate stakeholders to be oriented towards continuous learning and improving;
• Justify investments in process improvement

Learning objectives

• Understand how to deploy and conduct a performance audit process;
• Learn how to use the Performance Maturity Model Framework as part of the audit methodology;
• Develop the ability to interpret the data and perform statistical analysis based on the survey results received;
• Gain clear understanding and insights for reviewing performance management documents produced by the organization assessed;
• Learn how to build and customize an audit interview guide;
• Find out how to develop clear, accurate and relevant audit reporting conclusions;
• Demonstrate excellent written and oral abilities to present recommendations and gain organizational buy-in.

We strongly advise you to ensure that you will receive your Certified Performance Audit Professional title.