The KPI Institute and Gulf Cooperation Council Interconnection Authority (GCCIA) are proud to announce that they will be working together as institutional partners on implementing the newly outlined GCC Utilities Performance Program.

The program aims at creating a network of utilities companies where sharing best practice, collaboration and learning from each other’s experience is the key goal.

The GCC Utilities Performance Program was created based on the GCCIA’s knowledge in the field and The KPI Institute’s first-hand experience in the industry, gained by working closely with some important utilities companies.

The program contains 5 modules, with any company interested in the program being given the option of choosing whether it wants only one module, multiple ones or all of them. The modules are as follows:

1. Strategy Execution Audit: provision of strategy and performance audit solutions to nurture an improvement of the maturity level of participating organizations.
   

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2. Performance Benchmarking: a structured operational performance benchmarking project, customized to the GCC context, but anchored in international best practices.
   

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3. Diploma in Performance Improvement: provision of a professional diploma in utilities performance improvement, with courses delivered both online and in a classroom environment.
   

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4. Performance Improvement Conference: an annual one-day event dedicated to sharing of best practices in strategy execution, operational excellence and innovation among GCC electricity utilities.
   

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5. Community of Practice: operate a series of quarterly meetings dedicated to performance improvement in electricity utilities, in both face to face and webinar format.
   

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Moreover, any organization that wishes to partake in the program will benefit from several advantages:

a. Cost savings, through discounts of more than 50% of the current market price;

b. Organizational development, by benchmarking with regional leaders, learning best practices on strategy and performance through assessments, trainings programs, events or by becoming part of a community and keeping up to date with the latest developments in the field of performance measurement and management;

c. Reputational benefits, since a premium recognition of being part of a unique international performance improvement program will be granted.

Any collaborative efforts in making this Utilities Performance Program a catalyst of improvement for GCC utilities companies are highly welcomed. As such, we extend this open invitation to any parties interested.

Get in contact with us at office@kpiinstitute.com, in order to discuss further details and become an active actor in paving the way for a better, more sustainable future!

Facilitated by Nobert Petrovici, Data Visualization Expert this course was held in Dubai, United Arab Emirates, between the 22^nd and 24^th of April 2018 and is part of a series of certification courses dedicated to performance management.

In the first day, the course agenda covered the following subjects:

• Data visualization parameters;
• The data visualization process;
• Visual communication aids: channel selection.

The second day sessions covered the following discussion topics:

• Structure;
• Format;
• Express;
• Report I.

In the third day of the course the next themes were approached:

• Report II;
• Assess;
• Real-world data visualization;
• Review and Evaluation.

Some of the main aspects addressed by the Certified Data Visualization Professional course are the need for a more rigorous approach to creating visual representations of vast information, techniques of standardization and tailored data visualization tool. During the three days of face-to face training, the course is designed to facilitate experiential learning and ensure a high level of interactivity:

• Applying concepts in practical exercises;
• Analyzing case studies and identifying solutions;
• Using templates to develop performance management tools;
• Sharing experiences and form a community of practice;
• Constantly evaluating knowledge, through short quizzes to support the certification exam.

The course was attended by professionals from Saudi Arabia and Pakistan having different backgrounds and areas of expertise in their working fields like Healthcare, Telecommunications and Energy.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Applying concepts in practical exercises;
• Analyzing case studies and identifying solutions;
• Using templates to develop performance management tools;
• Sharing experiences and form a community of practice;
• Constantly evaluating knowledge, through short quizzes to support the certification exam.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• How to structure data;
• Data interactivity;
• How to report key figures;
• Hands-on practice with different data visualization tools;
• Learn through practice how to set the basis of a dashboard and an infographic;
• Ways to highlight key messages post-data analysis;
• Summarize and present data in a clear and effective way.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified Data Visualization Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified Data Visualization Professional title, as this certifies the skills and knowledge related to data visualization field.

To find out more details, please visit the Data Visualization Professional certification page

If the opportunity of customized Data Visualization training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
alex.muntean@kpiinstitute.com

Facilitated by Alin Sonda, Head of Performance Audit Services, this course was held in Warsaw, Poland, between the 17^th and 19^th of April 2018 organized in partnership with FIGPOLSKA and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Poland having different backgrounds and areas of expertise in their working fields like Manufacturing, Transportation / Logistics and Consulting.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• KPI Selection
• KPI Alignment
• Target setting
• Data gathering

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• KPI Alignment
• KPI Selection
• KPI Lifecycle
• Individual KPIs
• Data gathering and analysis
• KPI Architecture
• Target Setting
• Getting buy-in from top management
• Balancing KPIs
• Data visualization
• Transparency in terms of performance results

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Cosmin Chindris
cosmin.chindris@kpiinstitute.com

Facilitated by Maitham Aloraibi, Management Consultant, this in-house training course was delivered between the 9^th – 11^th of April 2018, in Jubail, Saudi Arabia for a public sector company that is specialized in Government.

This company is a major regional player renowned for innovation and is serving clients in the Government area across local, national, regional and international levels.

“All course’s topics were helpful and improved my knowledge. This course added value to me!” said Yahya Ibrahim Hashin, Safety Manager

Certified KPI Professional Training Course is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Saudi Arabia, having diverse backgrounds and areas of expertise in the Government area.

We approached the following key topics:

• KPI typology & taxonomy;
• KPI Documentation and Target Setting;
• Data Gathering and Visualization.

“Generally, it is a very excellent course.” said Abduh H. Jarrah, Manager of Costing

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Mihai Toma, Management Consultant, this in-house training course was delivered between the 1^st – 5^th of April 2018, in Dubai, United Arab Emirates for a public-sector company that is specialized in Utilities.

This company is a major regional player renowned for innovation and is serving clients in the Utilities, Energy and Electricity industries across local, national, regional and international levels.

“Very good knowledge of Performance Measurement!” said Imaobong Aquaowo Ekwere, Teacher – Mech Education

Certified KPI Professional and Practitioner Training Course  is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from United Arab Emirates, having diverse backgrounds and areas of expertise in Utilities areas.

We approached the following key topics:

• KPI typology & taxonomy;
• KPI Documentation and Target Setting;
• Data Gathering and Visualization.

“All sessions were very interesting, as it clears many points.” said Ehab Mustafa Shareef Mohammed Ali, Assistant Manager

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Mihai Toma, Management Consultant, this in-house training course was delivered between the 20^th – 22^nd of March 2018, in Riyadh, Saudi Arabia for a government sector company that is specialized in financial services.

This company is a major regional player renowned for innovation and is serving clients in several industries across local, national, regional and international levels.

“This course is excellent one and fulfill my expectations”!” said Abdullah Ali Al Aglaa, Head Leadership and professional development unit

Certified KPI Professional Training Course is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Saudi Arabia, having diverse backgrounds and areas of expertise in finance.

We approached the following key topics:

• KPI typology & taxonomy;
• KPI Documentation and Target Setting;
• Data Gathering and Visualization.

“It was a great course and it has all the subjects of KPIs in a very systematic way. The perfect instructor I have ever had for a course” said Khalid Abdullah Al Zain

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations, and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Alin Sonda, Head of Performance Audit Services this course was held in Dubai, United Arab Emirates, between the 18^th and 20^th of March 2018 and is part of a series of certification courses dedicated to the rigorous usage of performance audit and KPIs in practice. 

In the first day, the course agenda covered the following subjects:

• Understanding the Context for Performance Management Auditing;
• The Pillars of the Performance Management Systems;
• Performance Management Auditing Tools.

The second day sessions covered the following discussion topics:

• Analysis of Performance Management Documents;
• The Performance Management Maturity Survey;
• Interviewing Key Stakeholders;
• Create insightful data analysis.

In the third day of the course the next themes were approached:

• Consolidate the Audit Report;
• Present the Audit Findings & Recommendations;
• The Performance Audit Project Plan.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance audit;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from United Arab Emirates, Saudi Arabia and Bulgaria having different backgrounds and areas of expertise in their working fields like Consulting and Government.

Before beginning the course, sharing challenges of previous experience in working with audit and KPIs was encouraged and some of them were:

• Reporting performance;
• Process level;
• Performance Audit cycle.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Initiative management;
• Employee level;
• KPI Selection and audit;
• Decision making.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified Performance Audit Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified Performance Audit Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the Performance Audit Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at office@gpaunit.org and you will receive a tailored offer.

For more information contact one of our representatives:

Alin Sonda
alin.sonda@kpiinstitute.com

Facilitated by Alina Miertoiu, Benchmarking Specialist this course was held in Dhaka, Bangladesh, between 9^th and 11^th of March 2018 and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice. 

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Bangladesh having different backgrounds and areas of expertise in their working fields like Manufacturing, Healthcare, Retail and Agriculture.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• KPI Selection;
• International standardization;
• BSC Perspective;
• KPI Alignment;
• Process implementation;
• Qualitative KPIs.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Documenting KPIs clearly and concisely;
• Visualizing KPI results;
• Working with indexes;
• Individual performance to align with organizational strategies.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org and you will receive a tailored offer.

For more information contact one of our representatives:

Cosmin Chindris
cosmin.chindris@kpiinstitute.com

Facilitated by Raluca Vintilă, Management Consultant, this in-house training course was delivered between 5^th – 6^th of March 2018, in Luxembourg for a public-sector company that is specialized in Government performance & innovation.

This company is a major regional player renowned for innovation and is serving clients in the Government area across local, national, regional and international levels.

KPI Essentials Training Course in Luxembourg is part of a series dedicated to rigorous use of KPIs within the organization.

The training course was attended by professionals from Kingdom of Saudi Arabia, having diverse backgrounds and areas of expertise in Government area.

We approached the following key topics:

• Understanding Performance Management System Architecture and KPIs;
• KPI Documentation and Target Setting;
• KPI Data Gathering and Analysis.

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

alex.muntean@kpiinstitute.com

Facilitated by Alin Sonda, Head of Performance Audit Services, this in-house training course in partnership with Real-Hand On was delivered between 18^th – 20^th of February 2018, in Cairo, Egypt for a private sector company that is specialized in Manufacturing.

This company is a major regional player renowned for innovation and is serving clients in the Steel industries across local, national, regional and international levels.

“This course is very good in putting a clear and well-structured framework to guide employees to effectively enhance their performance through professional usage of KPIs” said Mr. Hazem Hafez Ragab, Business Planning & Support Senior Manager

Certified KPI Professional Training Course in Cairo is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Egypt, having diverse backgrounds and areas of expertise in Manufacturing areas.

We approached the following key topics:

• KPI typology & taxonomy;
• KPI Documentation and Target Setting;
• Data Gathering and Visualization.

“The course was very organized and full of practical tips. The presentation is perfect and the presentation skills of the facilitator are outstanding.” said Mr. Tamer Mohamed Emam Abdelhakam, Continuous Improvement Engineer

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at office@kpiinstitute.org  and you will receive a tailored offer.

For more information contact one of our representatives:

Cosmin Chindris

cosmin.chindris@kpiinstitute.com