Posts tagged "Government Services Index 2025"

What’s behind the world’s most effective public strategies? Read Performance Magazine’s new edition

January 14th, 2026 Posted by Publications 0 thoughts on “What’s behind the world’s most effective public strategies? Read Performance Magazine’s new edition”

Performance Magazine, the flagship business publication of The KPI Institute, announces the release of its highly anticipated government edition, featuring the 2025 Government Services Index (GSI)—a comprehensive benchmark assessing the performance of public sector institutions worldwide.

Produced by The KPI Institute’s Publications team, the GSI evaluates overall strategic effectiveness, service delivery, digital readiness, and citizen engagement across governments. It serves as an essential reference for understanding how public institutions are adapting to global challenges while striving to deliver better outcomes.

Expanding on these findings, the government edition of Performance Magazine provides strategic, data-backed insights into how governments are navigating complex demands, from rising citizen expectations and fiscal constraints to the pace of digital transformation. Through the lens of strategy and performance management, this special issue highlights which countries are leading, where progress is uneven, and what practices are driving measurable success.

The In-Depth section unpacks key findings from the GSI, offering analysis of regional and international trends in government performance and innovation. The Interviews section features insights from reputable public sector leaders, while Ask Our Experts delivers actionable guidance from The KPI Institute’s subject matter experts on achieving results in high-stakes environments.

This edition is a must-read for government professionals, policy strategists, and performance leaders seeking to understand what works and how to lead change. 

Performance Magazine Issue No. 35, 2025 – Government Edition is available now as a free digital download at the TKI Marketplace. For readers who prefer a print version, hard copies can be ordered via Amazon.

The KPI Institute announces new 2025 publications on strategy, performance, industry KPIs

May 21st, 2025 Posted by Publications 0 thoughts on “The KPI Institute announces new 2025 publications on strategy, performance, industry KPIs”

The KPI Institute will release a range of publications in 2025 addressing key themes in strategy and performance management across various industries. Each publication offers a thorough examination of its respective topic, driven by the institute’s commitment to advance the field of strategy and performance management.

Among the highlights are the State of Strategy Management Practice and the Government Services Index (GSI). The State of Strategy Management Practice report, conducted by The KPI Institute in partnership with Systaems, explores the landscape of strategic planning, measurement, and execution, reflecting the realities faced by organizations in the MENA region. The report also examines challenges and success factors in areas such as business planning, performance management system architecture, key performance indicator (KPI) deployment, project management, organizational agility, artificial intelligence (AI) adoption, and automation.

Meanwhile, the GSI provides a comprehensive assessment of government service quality using 30 carefully selected indicators across five key dimensions—Future Readiness, Digitalization, Governance, Society Welfare, and Citizen Experience. These indicators were chosen from an initial pool of 913 indicators derived from over 40 indexes. Data from 122 countries allows the GSI to highlight top performers in each region and dimension. 

Also in the pipeline is the Top 25 KPIs series, which highlights KPIs across various sectors and functional areas. This includes the Top 25 Oil and Gas KPIs – 2025 Edition, Top 25 Customer Service KPIs – 2025 Edition, Top 25 Hospitality & Tourism KPIs – 2025 Edition, and Top 25 Telecommunications KPIs – 2025 Edition. Each report also covers strategies for KPI implementation, along with the latest practices in performance measurement.

For a more focused look at KPIs, the KPI of the Month (KPIoM) series is designed to spotlight a different KPI each month, offering definitions, calculation methods, and practical applications. Examples include % Return on Assets, % Employee Burnout Rate, and $ Internal Carbon Fee.

Moreover, quarterly editions of Performance Magazine will tackle pressing topics like employee performance, the use of AI in strategy, sustainability reporting, and government performance. Performance Magazine is also celebrating the 10th anniversary of its print edition this year, alongside the launch of a redesigned website.

To access all of The KPI Institute’s publications, visit the Marketplace today!

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Editor’s Note: This article was originally published in the News section of Performance Magazine, Issue No. 32, 2025 – Employee Performance Edition.

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