We invite you to join us at the Strategy and Performance Excellence Conference, taking place in Dubai, 20-22 March 2018. The 2nd Middle East event organized by The KPI Institute will bring you a strategic vision for your business.

The main topics of this year Conference are going to cover: Strategy, Performance, KPIs, Agile Management, Productivity and Innovation.

This internationally-minded conference is designed to bring you closer to your business objectives!

Benefits of attending the Conference:

Drive long-term business strategy across every organizational department;

Understand strategy planning and execution;

Build the right strategic plan and learn how to monitor and manage risk;

Adapt to a changing business environment and acquire competitive advantage;

Improve strategy translation, monitoring and control within organizations.

Why you cannot miss this event?

Our main objective is to offer participants a unique experience by creating an interactive knowledge hub for strategy practitioners, enabling them to experience innovative, insightful strategic solutions, network with strategy leaders from various industries and create new business opportunities.

Performance Specialists and Strategy Professionals

The speakers list includes prominent names, involved in developing innovative strategies and building performance excellence within their companies:

• Hemang Dave – IBM, USA – Why innovation matters?
• Steve Thompson – Mallinckrodt Pharmaceuticals, UK – Project Management as enabler of strategy execution;
• Adel Mreer – Saudi Telecom Company, KSA – Performance Review Meeting Performance – the Saudi Telecom Company case study;
• Mark Ranford – 12 Signals, Singapore – Strategic Agility and Corporate Innovation;
• Raja Segaran – Malaysia Digital Economy Corporation, Malaysia – Future trends – future of work and performance
• Sacha Dudler – Saudi Telecom Company, UAE – Shifting your organization to a performance driven world class organization.

For more details regarding the event and speakers check out the conference brochure!

Contact

Express your interest for the “Strategy and Performance Excellence Conference” by contacting Georgiana Ene, Project Manager.

E-mail: [email protected]

The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified KPI Professional and Practitioner training course, scheduled for the 24-28 September 2017, Dubai.

By attending this course, you will gain both theoretical knowledge and practical skills in working with KPIs, which will enable you to start a KPI implementation project, or to review existing KPIs, as soon as you get back in your organization.

Certified KPI Professional and Practitioner

Coming from The KPI Institute’s core series of certification courses, the Certified KPI Professional and the Certified KPI Practitioner both materialize 12 years of research in the field of key performance indicators, encompassed in a five-day learning experience that makes The KPI Institute approach a very complex, but efficient journey for our customers.

The Certified KPI Professional conceived to cover a rigorous KPI measurement framework and enable the participants to overcome the challenges of KPI selection and data gathering by understanding the best practices in their business environments.

The Certified KPI Practitioner complements the Certified KPI Professional and shows participants how to improve the practical skills in working with KPIs and to develop instruments like scorecards, dashboards and KPI documentation forms,

5 Benefits 

• Develop the project plan for a KPI implementation initiative;
• Practice a sound framework to ensure KPIs are aligned to strategy;
• Receive personalized feedback on developing the KPI portfolio of instruments;
• Expand your business network by becoming a member of the international Certified KPI Professionals Community;
• Access +15 templates that help you implement a KPI Measurement Framework in your organization.

Learning objectives 

• Understand KPI measurement challenges;
• Differentiate between objectives, KPIs and initiatives;
• Understand KPI selection in different contexts;
• Select KPIs for scorecards and dashboards;
• Develop a KPI implementation project plan;
• Optimize the KPI activation and data gathering process.

Evaluation 

The certification process is finalized when you complete all stages of the learning experience. You will receive a:

• Certificate of Completion: after completing pre-course activities, passing the Certification Exam and the Learning Assessment Quiz;
• Certificate of Attendance for Certified KPI Professional: after participating at the 3 days of on-site training course;
• Certificate of Attendance for Certified KPI Practitioner: after participating at the 2 days of on-site training course;
• Certified KPI Professional diploma: after you have successfully completed all the 3 stages of the learning experience.

We strongly advise you to ensure that you will receive your Certified KPI Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

This webinar will provide the audience with valuable insights into the way performance management systems are put into practice within organizations. By using KPIs and exploiting their added value, companies can design a more solid and efficient performance management framework that will be embraced by all the members of the organization.

The key focus of the webinar will be to reveal and analyze those unique Performance Management Systems exclusively built on KPIs, presenting the step-by-step process that originates from the strategic objectives that an organization has set forth for achievement.

Main topics covered

• The role of KPIs in shaping Performance Measurement Systems;
• Essential performance measurement tools built on KPIs;
• Best practices in designing a Performance Measurement System.

Key Learning Points

• Identify the role of KPIs and their contribution to shaping performance measurement systems;
• Learn how to measure performance in a structured manner by making use of the right performance measurement tools;
• Discover best practices in approaching KPIs with real-world examples.

Speaker’s profile

Andrea Minelli is a Business Research Analyst at The KPI Institute. He is a Certified Benchmarking Professional and Certified KPI Professional. His research activity in the Performance Management field resulted in the documentation of + 500 Key Performance Indicators examples.

Andrea’s undertaking in the field of Performance Management and Improvement also consists of writing research based articles. As a business analyst, Andrea has participated in the development of “The Utilities Benchmarking Report Series” covering three major utilities: Water, Gas and Electricity.

Free Registration

It’s easy to join in – access the registration page and don’t forget to tune in on August 16th, at 10:00 AM GMT.  Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!

Webinar Recording

The webinar recording will be available on our eLearning platform.

We are glad to announce that The KPI Institute is celebrating  another milestone – our LinkedIn Group now reached 23,000 members, and we are still trending upwards!

PERFORMANCE in Measurement, Management, KPI, Balanced Scorecard, Business Intelligence, Analytics is continuously evolving, just as we are.

We realize how significant milestones like this are, but what really excites us is that every day, we have the chance to share our business solutions with people that choose to join the performance community and attempt to continuously expand their knowledge.

We welcomed many members since our last milestone in February, managing to build a strong group that had continuously evolved globally over the past years and engaged with The KPI Institute events around the world.

Some of the most popular topics within our PERFORMANCE community are:

• Performance related events (e.g. courses and conferences);
• Designing and implementing Performance Management frameworks;
• Best practices in Performance Management and measurement;
• Performance Management tools of the trade and how to employ them successfully;
• General issues related to organizational, operational and individual performance management;
• Recommendations of relevant resources.

The KPI Institute community continues to provide a common ground for professionals coming from various functional areas and industries, one that allows them to interact and create an excellent learning hub for performance know-how, field insights, and business opportunities.

We support our members with building a solid foundation and accessing industry best practices, especially because concepts like Performance Management, Key Performance Indicators (KPIs), Balances Scorecard, Business Intelligence and Data Visualization are key enablers for organizational success.

The generated discussions bring relevant insights to practitioners of all seniority levels and functions involved in various industries like:

• Management Consulting;
• Financial Services;
• Human Resources;
• Information Technology and Services;
• Operations Management.

The KPI Institute continues to strive for community growth, a process allowing for greater business opportunities and connecting us with innumerable professionals worldwide.

See you at the next milestone! We’d love to have you with us. Join the performance LinkedIn community now!

At The KPI Institute, our mission is to pursue performance, in all its facets, and bring this knowledge to others who wish to improve both on an individual level and an organizational one. Outstanding employees that strive to lift their company to new heights, maximize its potential and strengthen its development, so that it becomes the best of the best, all the while harnessing this knowledge to better themselves as professionals – these are the people that inspire us.

Join us in our journey of interviewing some of the most extraordinary individuals that continue to make The KPI Institute a role-model for others to follow. In today’s edition, we will be featuring July’s Employee of the Month, Răzvan Coteț, our Customer Engagement Specialist.

1.What is your role at The KPI Institute and what makes it special?

I joined this team almost 2 years ago, and promised myself that I will achieve my goals and exceed expectations. I am constantly focused on innovative solutions to solve business challenges as efficiently as possible for the company. I am proud of my team and my colleagues; this organization cultivated a high sense of community inside me, it is awesome to take part into this constantly evolving family.

Staying most of the time at the office, it kind of builds this sense of “family”, which I have never experienced in a workplace before. Now, at the end of the day, someone could say “but ok, it’s just a job” – well, I can argue that for me, The KPI Institute is a bit more than that.

What is my current role? Well, basically we are a team, it is not just me and we are all focused on promoting The KPI Institute’s services and products, through all communication channels, including professional social media platforms, building & managing effective relationships with key stakeholders to increase the impact of the marketing & sales campaigns, and contacting international prospective customers to showcase the benefits of our enterprise sales accounts and convert them in loyal customers.

Short story, we are the sales team, our goal is simple -> increase revenue, constantly strive for more and achieve great results.

2. How did it feel to be nominated and selected as Employee of the Month?

It was amazing, I wasn’t expecting this coming. I can’t describe in words how it feels to see that people are aware of your efforts and they appreciate your dedication towards achieving great results. I think this is literally the most important thing that all of us should get, appreciation.

3. What do you find most challenging at The KPI Institute?

Here at The KPI Institute, we learn how to overcome anything, break-down any problem and deliver top-notch solutions.

For me the most challenging part was to offer a small part of me to one of our junior members in my team, I was responsible for her induction in our activity, and slowly but surely to bring her to the current level of the team. I was tough and always sure on my words, but I would say now that I was a bit scared, as it’s a huge responsibility because someone is counting on you. Eventually, I overcame it and so far I feel that the newest member in our team is on the right path.

4. What would be the three main career lessons that you have learnt thus far?

One of the first lessons that I have learnt here was the ability to understand my limits and work on them, overcome them.

Another lesson that I would say everyone should apply even in their personal life is that a skill set can be learnt. Bring good attitude, bring your willingness to learn, as for sure everyone will appreciate an open-minded person willing to learn and to experiment new things. If this doesn’t apply to your current job, maybe you are in the wrong place.

One more trait that I have honed here is perseverance. Our activity is really challenging sometimes, a lot of things could stand in your way, but we always stay sharp, focused and have learnt to be perseverant against all odds.

5. If you could interview one person, either from the past or present, who would it be and why?

I would totally enjoy a discussion with Elon Musk, which I personally consider one of the best entrepreneurs and inventors. One of the topics I would like to approach him on is AI – Artificial Intelligence, given that I have watched an interview on this topic where he stated at some point that artificial intelligence is the “biggest existential threat for humanity”. There are probably many others, but he emphasized mainly this one, which sparked my curiosity as to why that is so.

Facilitated by Teodora Gorski, Managing Director MENA, this course was held in Kuala Lumpur, Malaysia, between the 24^th and 28^th of July 2017. It forms part of a series of certification courses dedicated to proper, rigorous KPI use.

On day 1, the course agenda covered:

• The world of KPIs
• Understanding KPIs
• KPI typology
• KPI taxonomy

Day 2 sessions involved:

• KPI Selection
• KPI Alignment
• KPI Documentation
• Working with targets

On day 3, participants took part in:

• Data gathering
• Data visualization
• Review and certification exam

Day 4 discussions delved into:

• KPI project coordination
• KPI selection at Organizational Level

Day 5 concluded with:

• KPI Measurement
• KPI selection at Operational Level
• Review and Assessment Quiz

To enable participants’ theoretical understanding and provide them practical experience, the course employed a plethora of learning methods:

• Group discussions, exercises, simulations, and case studies
• Explanation of the theory regarding performance measurement
• Performance Management presentation – management templates as tools to support PM integration practices in organizations
• Customized feedback regarding the present use and future plans for implementing performance management systems
• Active involvement of all participants in a collaborative learning environment

The course was attended by professionals from Malaysia, Saudi Arabia, Oman, United Arab Emirates, China and Thailand. Their various backgrounds and areas of expertise encompassed Oil & Gas, Pharmaceutics, Education / Training, Consulting, Energy, Environmental / Sustainability, Banking, Mortgages & Credit, and Transportation / Logistics.

Before beginning the course, participants shared their previous challenges of working with KPIs:

• Maturity of the organization
• Support from the organization
• Organizational structure
• Lack of standardization
• Benchmarking performance
• Clear strategy
• KPI documentation
• KPIs for different scenarios

Participants were also invited to express their learning needs and expectations from the course:

• Data gathering
• Data visualization
• Visualizing KPI results
• Avoiding negative behaviors once targets are set
• Getting staff buy-in Balanced Scorecard formulation and the related dashboard PESTEL approach

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating in the face-to-face training course and completing all the activities on our eLearning platform, participants will receive:

• Certificate of Completion (soft copy): after completing the pre-course activities and passing the Certification Exam

• Certificate of Attendance KPI Professional (hard copy): after participating in the 3-day on-site Certified KPI Professional training course
• Certificate of Attendance KPI Practitioner (hard copy): after participating in the 2-day on-site Certified KPI Practitioner training course
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the pre-course and core-course activities, plus items 11-16 of the after-course stage
• Certified KPI Practitioner diploma (hard copy): after submitting your KPI Practitioner Portfolio, obtaining minimum 360 points out of 450 points after the portfolio’s evaluation and completing items 17-19 of the after-course learning experience.

In addition to the training sessions, participants on the last day of the course completed a certification exam to obtain the Certificate of Completion. The certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the proper use of KPIs in business.

The second course was the Certified KPI Practitioner which focused on practical exercises, accounted for 90 percent of the course’s time, the remaining time being dedicated to review relevant theoretical concepts. Independent from the course, participants can in the future opt to obtain their KPI Practitioner Certification by following the steps highlighted on The KPI Institute’s website.

To find out more details, please visit the KPI Professional and Practitioner certification page

If you’re interested in joining a customized KPI training course, email us at [email protected] to receive a tailored offer.

For any additional info, contact one of our representatives:

Alex Muntean, Head of Customer Engagement
[email protected]

The Certified Data Analysis Professional course is committed to achieving precise, data-driven decision making strategies through a rigorous data analysis process within the company.

Through this practical approach, participants can draw more accurate conclusions that will enable them to understand the meaning of data and the insights it reveals, including the hidden potential enabled by comprehending historical data and trend analysis.

The KPI Institute invites you to become a Certified Data Analysis Professional, 17 – 19 October 2017 in Dubai.

5 Benefits  

• Receive guidance to improve your data collection process
• Support organizational processes by developing a customized data analysis framework
• Optimize the decision making process by exploring efficient ways to analyze data
• Improve initiative management through insights generated from the use of data analysis tools
• Obtain premium recognition as a Certified Data Analysis Professional by completing a unique learning program

Learning objectives  

• Categorize dimensions of data quality
• Get insights on best practices in data collection
• Analyze solutions for organizing, synthesizing, and aggregating data
• Apply data analysis techniques on both quantitative and qualitative data
• Understand the common and special causes of a measure’s variance
• Learn how to effectively report data analysis
• Discover ways to improve performance reporting of KPIs or metrics

We strongly advise you to ensure that you will receive your Certified Data Analysis Professional title, as this certifies the skills and knowledge related to performance measurement field.

Details

Facilitated by Norbert Petrovici, Data Analysis Expert, this course was held in Kuala Lumpur, Malaysia, between the 19^th and 21^st of July 2017. It is part of a series of certification courses dedicated to the field of data analysis.

On day 1, the course agenda covered:

• Basics of Data Analysis
• Data quality
• Organizing, Synthesizing, and Aggregating Data

The day 2 sessions involved the following discussion topics:

• Regression analysis
• Univariate and multivariate analysis
• Data comparison
• Data visualization and pattern detection
• Statistical analysis tools

On day 3, additional themes were approached:

• Probability and confidence
• From exploratory to predictive modelling
• Data dimensionality
• Course Review and Certification Exam

To enable participants’ theoretical understanding and provide them practical experience, the course employed a plethora of learning methods:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding data analysis;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for analyzing data;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Malaysia, Singapore, Oman, and the United Arab Emirates. Their diverse set of backgrounds and areas of expertise included Resources, Banking, and Chemicals.

Before beginning the course, participants shared their previous challenges of working with KPIs:

• Organizing, synthesizing and aggregating data
• From exploratory to predictive modelling
• Statistical analysis tools
• Data visualization and pattern detection
• Data comparison
• Probability and confidence

Participants were also invited to express their learning needs and expectations from the course:

• Use of key techniques
• Mandate for improving organizational performance
• Better reporting to facilitate and accelerate the decision-making process
• Establish forecast regarding company development
• Data Quality, Organizing data and Regression Analysis
• Data comparisons and Data dimensionality
• Statistical tools

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating in the face to face training course and completing all the activities on our eLearning platform, participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam
• Certificate of Attendance (hard copy): after participating in the 3-day on-site training course
• Certified Data Analysis Professional diploma (hard copy): after you have successfully completed all 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified Data Analysis Professional title, as this certifies their data analysis skills and knowledge.

To find out more details, please visit the Data Analysis Professional certification page

If participating in a Data Analysis training course is of interest to you, email us at [email protected] to receive a tailored offer

For more information contact one of our representatives:

Sasikala Annamalai
[email protected]

Are you using a new and improved collection of the most popular Project Management KPIs?

The KPI Institute announces Top 25 Project Management KPIs – 2016 Extended . Besides synthesizing the most popular KPIs of smartkpis.kpiinstitute.org, this edition offers valuable insights on how to work with  KPIs and create a sound performance measurement system.

What is new in the Top 25 Project Management KPIs – 2016 Extended?

The novelty in Top 25 Project Management KPIs – 2016 Extended is a KPI Documentation Form template with an unprecedented design that invaluably shares guidance on the best use of KPIs in modern business environments.

Key Benefits of Top 25 Project Management KPIs

• Clarifies the common KPI terminology;
• Provides valuable insight into the KPI selection process;
• Offers guidelines for KPI documentation;
• Additionally, with extended versions of the reports, actual guidance on KPI reporting, as well as, “in practice” advice on generating the most value out of the KPIs analyzed, is provided;
• Scorecard and dashboard views for every KPI in the extended reports are included.

Who does it adress?

The Top 25 KPIs Reports are intended for Practitioners, Academics, Consultants who are professionally engaged with the Performance Management discipline. Useful to any individual or organization that may find reason into both researching and strengthening their knowledge on performance measurement.

Specifically developed to take the reader one step closer to an efficient KPI monitoring and reporting process, the Top 25 Project Management KPIs – 2016 Extended makes for a valuable addition to any KPI Library used by professionals in the project management area.

About smartKPIs.com

smartKPIs.com is the result of a wide research program conducted by The KPI Institute dedicated to documenting and cataloging how KPIs are used in practice. It is an online platform for performance measurement, it offers high quality resources and collaboration functionality for the community of registered members, enabling them to make smart decisions regarding their performance management initiatives.

Get your brand new  Top 25 Project Management KPIs – 2016 Extended and start implementing the knowledge now!

SmartKPIs.com is the leading online platform for performance measurement knowledge integration, hosting the world’s largest database of documented KPI examples available online.

The KPI Institute’s research team is constantly working to document the most relevant KPIs for modern businesses. We are confident that in our database you will find all the KPIs you need to design an efficient Performance Architecture for your company.

Main features

• • The largest collection of properly documented KPIs;

• • Containing more than +7.000 Premium documented KPIs;

• • Covering 16 functional areas and 25 industries;

• • An interactive manner to support professionals all over the world;

• • Supported by a community of more than +84,500 members;

• 4 pricing plans, suitable for different informational needs.

Key benefits

• • Find relevant KPI examples for your context;

• • Obtain high-quality KPI documentation;

• • Use the KPI documentation form example to design your own template;

• • Export documented KPI examples and instantly create your own library;

• Receive assistance from experts on matters related to performance measurement.

What clients say

“Very insightful to the world of KPIs for beginners and surely enrichful for patrons as well.”, Team Leader – Performance Management, Abu Dhabi National Oil Company – UAE.

“A powerful insight into your hidden potential that can drive you to a high level of excellence.”, Director of Qalinca Labs, Transport Systems, Universite Libre de Bruxelles – Belgium.

“An absolute must if you are remotely connected to measuring performance.”, Senior Advisor, Government of Ontario – Canada.

“I’m happy to be introduced in the world of KPIs. I gained knowledge about performance management, which is very important for a company in achieving its goals. I will spend a great effort to integrate this methodology in my company.”, Specialist Design Engineer, Rokestan Missiles – Turkey.

Explore the world of KPIs! Access smartKPIs.com