Facilitated by Mihai Toma, Management Consultant, this in-house training course was delivered on 11^th of February 2018, in Jeddah, Kingdom of Saudi Arabia for a private sector company that is specialized in Production. This company is a major regional player renowned for innovation and is serving clients in the Food and Beverages and Production industries across local, national, regional and international levels.

“An essential area of development for any organization targeting efficient Performance Management System.” said Mr. Sammi Bouzo, V.P. Sales

KPI Essentials Training Course in Jeddah is part of a series dedicated to rigorous use of KPIs within the organization.

The training course was attended by professionals from Kingdom of Saudi Arabia, having diverse backgrounds and areas of expertise in Food and Beverages or Production areas.

We approached the following key topics:

• Understanding Performance Management System Architecture and KPIs;
• KPI Documentation and Target Setting;
• KPI Data Gathering and Analysis.

“Very useful course to plan and structure strategy and Performance Management System.” said Mr. Mazen Youssef, V.P Corporate Services

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

[email protected]

Facilitated by Aurel Brudan, CEO of The KPI Institute this course was held in Kuala Lumpur, Malaysia, between 7^th and 9^th of February 2018 and is part of a series of certification courses dedicated to performance management. 

In the first day, the course agenda covered the following subjects:

• Balanced Scorecard – Performance Management tool;
• Demonstrate Performance Leadership;
• Performance Management Audit;
• Formulate organizational strategy;
• Structure organizational strategy.

The second day sessions covered the following discussion topics:

• Ensure competency and capabilities maturity;
• Drive strategy implementation;
• Integrate strategy in organizational systems.

In the third day of the course the next themes were approached:

• Manage performance;
• Learn and recalibrate;
• Nurture a performance culture;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Malaysia, Saudi Arabia and Yemen having different backgrounds and areas of expertise in their working fields like Healthcare, Government, Technology or Banking.

Before beginning the course, sharing challenges of previous experience in working with Balanced Scorecards was encouraged and some of them were:

• Structure Organizational Strategy;
• Strategy concept and how we can ensure the alignment with business objectives;
• how to implement the BSC after defining our objectives and KPIs.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Guidance on implementing the BSC – 2018-2020;
• Insights in the implementation/use of the BSC in a functional area – IT as a pilot;
• Enhancements to the BSC already implemented – 2015;
• BSC in use since 2005 – linking org perf to individual performance;
• The use of additional perspectives (CSR, cost efficiency);
• Ideas on the implementation of employee performance management system linked to the BSC.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified Balanced Scorecard Management System Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified Balanced Scorecard Management System Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the Balanced Scorecard Management System Professional certification page.

If the opportunity of customized Balanced Scorecard Management System training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
[email protected]

Facilitated by Radu Cocean, Strategy and Business Planning Expert this course was held in Kuala Lumpur, Malaysia, between 7^th and 9^th of February 2018 and is part of a series of certification courses dedicated to rigorous usage of strategy in practice. 

In the first day, the course agenda covered the following subjects:

• Impact, mission, values;
• Business model and value drivers;
• Internal capabilities and SWOTM analysis;
• Vision and goals.

The second day sessions covered the following discussion topics:

• PESTEL Analysis;
• Porter 5 Forces Model;
• SWOT analysis & scenario planning;
• Competitive strategies.

In the third day of the course the next themes were approached:

• Growth strategies;
• Objectives and KPIs;
• Portfolio of initiatives and action plan;
• Strategy visualization and alignment;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Malaysia and Indonesia having different backgrounds and areas of expertise in their working fields like Oil & Gas, Education / Training and Utilities.

Before beginning the course, sharing challenges of previous experience in working with strategy was encouraged and some of them were:

• Environmental scanning and SWOT Analysis;
• Strategy Formulation;
• Environmental scanning;
• Strategy visualization and Communication.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• How to structure the Strategy/business planning in order to write a good proposal;
• Communicating, implementing and recalibrating strategy;
• Risk management;
• Methodology in linking the strategic initiatives to operational initiatives.

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 5 days of on-site training course;
• Certified Strategy and Business Planning Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified Strategy and Business Planning Professional title, as this certification recognizes the professionals’ ability to develop strategies to ensure a successful performance management.

To find out more details, please visit the Strategy and Business Planning Professional certification page.

If the opportunity of customized Strategy and Business Planning training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information, contact one of our representatives:

Alexandru Muntean
[email protected]

Facilitated by Raluca Vintilă, Management Consultant and organized in partnership with Real Hands-On, this course was held in Cairo, Egypt, between 6^th and 8^th of February 2018 and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice. 

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Egypt and Sudan having different backgrounds and areas of expertise in their working fields like Energy, Banking, Manufacturing, Healthcare, Logistics, Education / Training, Agriculture and Retail.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Evaluating the organizational areas that seem to be difficult to capture in numbers – eg Legal department, academic staff;
• Aligning the Performance Appraisals to organizational performance- strategy;
• Data accuracy in the process of collection;
• Having onboard the top management in KPI Projects.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Methodologies (areas of org – eg HR) & Tools – big image integrating all concepts
• Clearly define all concepts – Performance Indicators, KPIs “
• How do we quantify the unquantifiable?
• Alignment: organizational – departmental – individual
• Buy-in from stakeholders – the purpose of PMS
• KPI Selection in order to refine current PMS
• KPI Lifecycle – change KPIs?
• Individual performance assessment- KPIs & etc. – competencies, especially for managers
• “Weights or not?! Different aspects of the same measurement – complexity (# Invoices – some more complicated?)
• Benchmarking on KPIs targets
• Frequency of reporting KPIs
• How many KPIs? How do we keep it simple?
• Functional areas vs Revenue-generators
• Project KPIs & PMS how do they come along?
• PMS aligned with ERP
• Data collection systems & data accuracy – custodians & KPI owners – roles

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
[email protected]