Facilitated by Alin Șonda, Management Consultant, this course was held in Amman, Jordan, between the 28^th and 30^th of January 2019, organized in partnership withTrans Jordan and is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

In the first day, the course agenda covered the following subjects:

• The world of KPIs;
• Understanding KPIs;
• KPI typology;
• KPI taxonomy.

The second day sessions covered the following discussion topics:

• KPI Selection;
• KPI Alignment;
• KPI Documentation;
• Working with targets.

In the third day of the course the next themes were approached:

• Data gathering;
• Data visualization;
• Review and Certification Exam.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

• Group discussions, exercises, simulations and case studies;
• Explanation of the theory regarding performance measurement;
• Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
• Customized feedback regarding the present use and the future plans for implementing performance management systems;
• Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Jordan having different backgrounds and areas of expertise in their working fields like Banking, Mortgages & Credit.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

• Selection and data collection
• Consistency
• Process analysis
• Sources and structure of the data
• Clustering
• Segmentation / staff performance
• KPIs prioritization, areas of conflict

Participants were invited to express some learning needs and they communicated the following expectations from the course:

• Theoretical and practical knowledge to have a better management of indicators of the organization.
• Learn methodology to make informed decisions regarding performance and have an impact on business results
• Examples of best practices in organizations

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform participants will receive the following:

• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
• Certified KPI Professional diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.

We strongly advise participants to ensure they will receive the Certified KPI Professional title, as this certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
[email protected]

Facilitated by Mihai Toma, Management Consultan, this in-house training course was delivered between the 27^th – 29^th of January 2019, in Hamala, Bahrain for a private sector company that is specialized in Utilities.

This company is a major regional player renowned for innovation and is serving clients in the Telecommunications industry across local, national, regional and international levels.

“All sessions were equally important as they touch useful practices related to successful strategy management.” said Mr Mahmood Monfaredi, Performance & Compliance Analyst

Certified Balanced Scorecard Management System Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of Balanced Scorecard Perspectives.

The training course was attended by professionals from Bahrain, having diverse backgrounds and areas of expertise in Telecommunications area.

We approached the following key topics:

• Balanced Scorecard – Performance Management tool;
• Demonstrate Performance Leadership;
• Performance Management Audit;
• Formulate organizational strategy;
• Structure organizational strategy.

To enable both the theoretical understanding and practical experience of using the Balanced Scorecard Management System, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected]  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

[email protected]

Facilitated by Radu Cocean, Management Consultant, this in-house training course was delivered between the 27^th – 29^th of January 2019, in Riyadh, Saudi Arabia fora private sector company that is specialized in Consulting.

This company is a major regional player renowned for innovation and is serving clients in the Consulting and Training industries across local, national, regional and international levels.

Certified Strategy and Business Planning Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The Riyadh training course was attended by professionals from Saudi Arabia, having diverse backgrounds and areas of expertise in Consulting area.

We approached the following key topics:

• Impact, mission, values;
• Business model and value drivers;
• Internal capabilities and SWOTM analysis;
• Vision and goals.

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized Strategy and Business Planning training courses is of interest to you, email us at [email protected]  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

[email protected]

Facilitated by Mihai Toma, Management Consultant, this in-house training course was delivered between 22^nd – 24^th of January 2019, in Seri Kembangan, Malaysia for a private sector tech company.

This company is a major regional player renowned for innovation and is serving clients in the Technology and Security industries across local, national, regional and international levels.

“I find the topics of KPI Selection, documentation and target setting the most interesting and useful, because they support my department in our current KPIs practices on better practices. All the expectations have been addressed.” said Mr Ahmad Bin Mohd Azhar, Executive Manager

The Certified KPI Professional Training Course it is part of a series of certification courses dedicated to rigorous usage of KPIs in practice.

The training course was attended by professionals from Malaysia, having diverse backgrounds and areas of expertise in Technology area.

We approached the following key topics:

• KPI typology & taxonomy;
• KPI Documentation and Target Setting;
• Data Gathering and Visualization.

“This course was beneficial to me as an employee that handle the organizational and departmental KPIs. After the course I have learned the right ways to develop and implement them.” said Mrs Ernieza Binti Ismail, Senior Executive

To enable both the theoretical understanding and practical experience of using the performance management tools and techniques, we have integrated group discussions, exercises, simulations and case studies.

There was a remarkable active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected]  and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean

[email protected]