Certified KPI Professional Training Course in London

Facilitated by Adrian Brudan, General Manager TKI – EMEA, the course was held in London, U.K., between the 10th and 12th of July 2017. It is part of a series of certification courses dedicated to KPI understanding and usage.

london-large In the first day, the course agenda covered the following subjects:

  • The world of KPIs
  • Understanding KPIs
  • KPI typology
  • KPI taxonomy

The second day sessions chronicled the following discussion topics:

  • KPI Selection
  • KPI Alignment
  • KPI Documentation
  • Working with targets

The third day of the course covered:

  • Data gathering
  • Data visualization
  • Review and Certification Exam

The course took a participative approach, mixing theory and real-world occurrences to show how to deploy KPIs across different functional areas and industries.
Some training methods included:

  •  Group discussions, exercises, simulations, and case studies
  • Discourse on performance measurement theory
  • Presentation on Performance Management templates: what they do and how they work
  • Personalized feedback regarding the present use and future plans for implementing performance management systems
  • Active involvement of all participants in a collaborative learning environment where opinions and experiences were shared

The course was attended by professionals from Saudi Arabia, Belgium, Portugal and United Kingdom. Their occupational backgrounds and areas of expertise included: Pharmaceutics, Telecommunications, Food, Beverages & Tobacco, Agriculture/Farming, and Education.

Before beginning the course, participants were encouraged to share challenges they had previously experienced in working with KPIs:

  • Integration and alignment
  • Building a culture of performance
  • Set relevant targets
  • KPI documentation
  • Data collection
  • KPI selection
  • Cascading
  • Communication
  • Lack of accountability

Participants were also invited to express some of their learning needs and expectations:

  • Performance management vs performance measurement
  • How to measure performance
  • How to work with KPIs
  • KPI alignment and cascading;
  • Clarifying performance related terminologies
  • Dimensions of measuring performance
  • Link between KPIs and objectives
  • Measuring performance from different perspectives
  • Selecting relevant KPIs
  • Getting the buy-in
  • Data collection methodologies

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage, and an after-course stage. Upon participating in the face-to-face training course and completing all activities on our eLearning platform, participants will receive:

  • Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam
  • Certificate of Attendance (hard copy): after participating in the 3 day on-site training course
  • Certified KPI Professional diploma (hard copy): after you have successfully completed all 3 stages of the learning experience

We strongly advise participants to pursue the Certified KPI Professional title, as this certification recognizes the professional’s ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework – the main body of knowledge on the rigorous use of KPIs in business.

To find out more details, please visit the KPI Professional certification page.

If you are interested in participating in a KPI training course, email us at [email protected] to receive a tailored offer.

For more information contact one of our representatives:

Alex Muntean, Head of Customer Engagement
[email protected]

 

 

The KPI Institute July 27th, 2017 Events