Free Webinar “Software for Customer Relationship Management success”
Do you like the idea of having all the information regarding your actual and potential customers, your organization’s interactions with them, as well as a detailed account of your employees’ efforts to contact them and satisfy their needs, in a single place?
By using a high quality, reliable Customer Relationship Management (CRM) software, you can get all this information in a single place. Besides, such a system is fully adaptable and it enables efficient data management through a user-friendly interface and process automation.
This webinar provides a great opportunity for professionals to better understand the capabilities that a CRM system has and to determine which would be the best alternative for their needs.
Witness how customization and process automation work together in a live demonstration of one of the most appreciated software solutions: Microsoft Dynamics 365 (CRM)!
Main topics covered
- The Customer Relationship Management (CRM) software and its role;
- Elements that make a CRM system efficient;
- FREE CRM systems and their characteristics;
- CRM efficiency: Microsoft Dynamics 365 for Customer Engagement – a quick look.
Key Learning Points
- Better understand the role of a CRM system within an organization;
- Identify the key benefits that a CRM solution can bring to organizations;
- Acknowledge the high level of customizations and their importance within the CRM;
- Understand process automation within CRM;
- Identify methods and tools that will save precious time for end-users.
Speaker’s profile
Adrian Șuteu is the Software Integration Manager at TKI Solutions. He is focused on helping organizations identify and implement efficient software solutions, automate processes, get a clear and transparent view over their data and improve collaboration. In general, he helps them achieve true performance by leveraging technology. Adrian is passionate about business software and has a natural talent for data and data analytics software.
It’s easy to join in – access the registration page and don’t forget to tune in on August 11th, at 10:00 AM GMT. Can’t make it on time? Let us know and we are going to provide you with the full webinar recording, free of charge!
Webinar Recording
The webinar recording will be available on our eLearning platform.
