KPI Masterclass Training Course in Lahore

The KPI Masterclass Training Course in Lahore is part of a series of courses dedicated to rigorous usage of KPIs in practice.

Facilitated by Marius Boghian, Learning and Management Consultant this course was held in Lahore, Pakistan between 16th and 17th of March 2016 in partnership with Clavum Consulting.


The agenda for the KPI Masterclass Course covered in the first day the following subjects:

  • Understanding KPIs;
  • Making the right KPI selection;
  • KPIs in context;
  • Group activity – KPI selection in given contexts.

The second day sessions covered the following discussion topics:

  • Group activity – KPI analysis levels;
  • Data visualization – From scorecard to dashboard design;
  • KPI data gathering;
  • KPI documentation and target setting;
  • Review & Learning Assessment Quiz.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

  • Group discussions, exercises, simulations and case studies;
  • Explanation of the theory regarding performance measurement;
  • Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
  • Customized feedback regarding the present use and the future plans for implementing performance management systems;
  • Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by practitioners from Pakistan having different backgrounds and areas of expertise in their working fields like Textile, IT, Telecommunications, Healthcare, Banking, Education and Retail.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

  • Lack of uniform understanding on how to measure performance
  • Dealing with data accuracy
  • KPI management
  • Data measurement

Participants were invited to express some learning needs and they communicated the following expectations from the course:

  • Getting staff buy-in
  • Governance of KPI Measurement Framework
  • Visualizing KPI results
  • Avoiding negative behaviors once targets are set
  • Cascade KPIs to individual level
  • KPI weighting
  • Qualitative and Quantitative KPIs
  • KPI lifecycle
  • Difference between KPI & KRI

In addition to the training sessions, the learning experience is comprised of a pre-course stage, a core course stage and an after-course stage. Upon participating at the face to face training course and completing all the activities on our eLearning platform you will receive the following:

  • Certificate of Attendance: after participating at the 2 days of on-site training course.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
[email protected]

The KPI Institute April 1st, 2016 Events