At a certain point, all companies will inevitably face challenges in achieving strategic objectives and improving performance. Growing a business— irrespective of scale—is no simple feat.  

If you’re seeking a starting point, this certification could be the perfect first step. 

Course overview

The KPI Institute’s Certified Balanced Scorecard Management System Professional course accredits practitioners for their knowledge in developing a Performance Management System (PMS) using the Balanced Scorecard (BSC) methodology and implementing the framework across the entire organization.

Participants will learn how to implement a Balanced Scorecard Management System and master the strategic planning process while reaching the course’s learning objectives:

• Grasp PMS fundamentals
• Transpose the organizational strategy into a Balanced Scorecard Management System
• Integrate components of Balanced Scorecard Architecture
• Differentiate between objectives, key performance indicators (KPIs), and initiatives

Benefits and importance

In this training program, you will acquire the knowledge and skills to successfully implement a Balanced Scorecard Management System, unleashing the potential to drive business performance. Additionally, you will gain a range of benefits, including:

• Gain a deeper understanding of the value and functionality of the Balanced Scorecard Management System
• Develop and implement a Balanced Scorecard Management Architecture in a standardized manner
• Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System
• Improve strategy communication using the Balanced Scorecard Management System

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours:

1. Pre-course stage: After completing the needs assessment and a brief knowledge quiz, participants will engage with peers through an interactive online forum and peruse relevant documents to deepen their understanding of the core course content.
2. Core-course stage: Participants may select between taking live online training sessions or interacting in person. They will engage in immersive learning and interactive activities, progress through their Individual Learning Maps, then complete the certification assessment.
3. After-course stage: Participants will be immersed in stimulating forum discussions alongside additional readings. Upon completion of their learning journey, participants will be able to create a tailored and actionable plan that addresses the unique needs of their organization.

Course syllabus

The core course comprises 10 learning modules:

• BSC – performance management tool 
• BSC governance and performance leadership 
• Organizational assessment 
• Strategy formulation and integration 
• Setting organizational objectives 
• Working with KPIs  
• Initiative management 
• Aligning the BSC across organizational levels 
• Managing the BSC system 
• Nurturing a performance culture 

Flexible learning options

The course is provided in numerous languages (English, Arabic, Bahasa) and locations to cater to a diverse array of schedules and preferences. 

Certification and recognition

Participants will receive the following certificates (soft copy) upon completion of the program:

• Certificate of Attendance: after participating in the five-day live session course
• Certificate of Completion: after completing the pre-course activities and passing the Certification Exam
• Certified Professional Diploma: awarded upon successful completion of all three stages and full payment
• CPD Certificate of Attendance: provided once you achieve Professional Status

Take a brave step forward and unlock your organization’s full potential! Enroll today and become a Certified Balanced Scorecard Management System Professional!

What is a balanced scorecard? A balanced scorecard (BSC) is a tool in strategic planning and performance management developed by Prof. Robert Kaplan and Prof. David Norton in 1992. It provides organizations a comprehensive view of their business performance.

A BSC shows the four dimensions of an organization: financial, customer, internal processes, and learning, and growth. With this, managers can allocate resources properly and determine the areas that need improvement. The scorecard is also used to align key performance indicators (KPIs) with strategy at all levels of an organization: the strategic, the operational, and the team and individual.

When done right, a BSC can help companies save time and resources, improve their procedures, and keep them on track in terms of objectives.

The Certified Balanced Scorecard Management System Professional (C-BSC) course of The KPI Institute (TKI) will show how your organization can develop and implement a Balanced Scorecard Performance Management System Architecture.

Facilitated by experienced analysts and experts, the C-BCS training course offers toolkits, templates, case studies, and good practice examples to help participants understand and analyze the fundamentals of a BSC system. They will learn how to formulate the main elements of a BSC system and implement the framework in their organizations.

The 40-hour training course comes with pre-course requirements, live online sessions, an individual learning map, a certification exam, and after-course requirements.

In the fourth quarter, the C-BSC in Arabic will be held online on 24 – 28 October 2021, while the C-BSC in English is happening on 29 November – 3 December 2021.

For more information, get in touch with Teodora Gorski, Managing Director MENA: email: [email protected] or phone: +61 3 9028 2223.