Are you aware of the immense impact effective supplier management can have on a company’s success? From optimizing buyer relationships to enhancing supplier performance, it’s a critical aspect of thriving in today’s competitive business landscape. 

Imagine having the key competencies to excel in this realm and unlock remarkable results. This is what The KPI Institute’s Certified Supplier Performance Professional course is about. This course will take you on a transformative learning experience that will revolutionize your approach, empower your career, and drive incredible success.

Course overview

The Certified Supplier Performance Professional course aims to enhance the abilities of participants in effectively managing and improving their suppliers’ performance while optimizing relationships with buyers and other procurement stakeholders. It offers a robust learning experience that combines practical information with well-designed activities and case studies—fostering constant interaction and knowledge sharing among participants. 

What sets this course apart is its emphasis on the practical aspects of supplier management. It utilizes a comprehensive framework for developing and monitoring key performance indicators (KPIs). Additionally, The KPI Institute provides a readily available performance toolkit to support participants in their practice-oriented approach to supplier management.

The Certified Supplier Performance Professional course focuses on key objectives such as:

• Develop and implement a supplier selection process
• Use different supplier segmentation models
• Identify risks and develop response strategies
• Select relevant KPIs to monitor and improve the supply chain performance
• Implement a rigorous supplier relationship strategy

Benefits and importance

By enrolling in this course, participants will unlock a wealth of benefits, including:

• Mastery in efficiently managing the procurement activity area through a comprehensive understanding of supplier relationship dynamics
• The ability to implement measures that reflect the company’s competitive advantage in the development and proper usage of supplier selection and evaluation tools
• A significant contribution as a valuable member of the procurement and strategic sourcing team
• The capability to generate tangible value for their business by applying a modern performance management framework
• An enriched practical learning experience with full access to a diverse range of relevant resources and ready-to-use tools

Course structure and methodology

With an estimated duration of 40 hours, the course encompasses a comprehensive three-stage educational process:

• Pre-course: Assess skills, engage in online forums, and prepare for collaborative learning
• Core-course: Choose between live online sessions or face-to-face interactions, participate in experiential learning, complete Individual Learning Maps, and take the certification exam
• After-course: Engage in forum discussions, explore additional readings, and develop actionable plans

The resources and tools provided in the Certified Supplier Performance Professional course include supplier performance scorecards, dashboards, evaluation forms, contract management plans, and rrisk management plans.

Course syllabus

The core course comprises 10 learning modules:

1. Understanding supplier performance
2. Supplier selection
3. Supplier relationship design
4. Supplier contracting
5. Performance Through Service Level Agreements (SLAs)
6. Sourcing KPIs to generate suppliers’ performance
7. Supplier Performance Monitoring
8. Supplier Relationship Management
9. Supplier performance evaluation
10. Risks and communication management with suppliers

Flexible learning options

The Certified Supplier Performance Professional course is offered frequently in several languages to accommodate everyone’s schedule and language preferences. 

Certification and recognition

Upon completion, participants will receive the following certificates (soft copy):

• Certificate of Attendance: for course sessions participation
• Certificate of Completion: after fulfilling pre-course activities and passing the Certification Exam
• Certified Professional Diploma: upon successfully completing all three stages of the learning experience and once the full payment has been received
• CPD Certificate of Attendance: provided once you achieve the Certified Professional Status

Take advantage of the opportunity to excel in supplier management by signing up today for the Certified Supplier Performance Professional course!

Stagnation can be detrimental. Innovative companies keep their employees informed about trends and train them with relevant skills necessary for adjusting and embracing change. In turn, employees develop the competencies and techniques required to improve the company’s position in the market. A virtuous cycle is created. 

A company can empower employees to innovate while providing them with structured guidelines and processes of the innovation framework. 

Do you want to learn how to approach the innovation process in the company?  

Course overview

Innovation can enhance an organization’s performance through creativity, idea management, and a productive innovation framework. As successful businesses constantly focus on innovative thinking, innovation performance is one of the best approaches to generating superior ideas within the organization.

Innovation promotes a culture of learning and collaboration. As customers’ needs and expectations evolve, organizations are constantly challenged. Participants in this course will learn how to:

• Understand the fundamentals of innovation performance measurement; 
• Associate innovation objectives with the organizational strategy; 
• Learn how to design an organizational innovation framework; 
• Select the relevant KPIs and establish a monitoring process of your innovation performance; 
• Integrate innovation into other existing organizational systems; 
• Address initiatives to support innovation culture development.

Benefits

A truly innovative culture is driven by leaders while acknowledging new ideas that come from all employees. When multiple teams are working toward creative solutions, synergies and breakthroughs appear. New, fresh ideas increase productivity and profitability, giving companies a competitive edge to attract and retain top talent. 

Participants can learn strategies, challenges, and best practices to foster a culture of creativity and innovation in the company by:

• Developing and maintaining an innovation-oriented organizational culture, with innovation best practices;
• Improving internal processes and initiatives by managing the organizational innovation capability; 
• Receiving guidance and international innovation expertise on developing and implementing a successful innovation plan; 
• Gaining vital competitive insights from innovation specialists’ experience and best practices examples that suit the organization’s needs; 
• Accessing professional recognition of innovation performance knowledge and capabilities with the certification granted by The KPI Institute.

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours:

1. Pre-course stage: This stage ensures a seamless transition into the training program. You will assess your skills, engage with fellow participants through an interactive online forum, and lay the groundwork for a collaborative learning journey.
2. Core-course stage: Participants can choose between attending live online sessions or engaging in face-to-face interactions. They will engage in experiential learning and a high level of interactivity, complete their Individual Learning Maps, and undertake the certification exam.
3. After-course stage: Here, participants will engage in thought-provoking forum discussions and explore additional readings. They can develop an actionable plan tailored to their organization’s needs.

Course syllabus

The core course comprises nine learning modules:

• Introduction to Innovation
• Innovation Capability & Management
• Diagnosis
• Planning for Innovation
• Organizing for Innovation
• Aligning Leadership & Culture
• Implementing your Innovation Process
• Innovation Performance Assessment & Improvement
• Innovation Best Practice

Flexible learning options

Participants can learn from anywhere, and the course is offered frequently in several languages, while both information assimilation and work-related tasks are completed efficiently. Materials can be accessed from anywhere, anytime convenient. 

Certification and recognition

After completing the three stages of the learning experience, participants will receive (soft copy):

• Certificate of Completion: after completing pre-course activities and passing the Certification Exam
• Certificate of Attendance: after taking part in the five days of the live session course
• Certified Professional diploma: after successfully completing all three stages of the learning experience and the contractor has received the full payment

Today’s world is at an exponential change and innovative companies have specific ways to build a culture of uniqueness. You can identify opportunities that you and your organization can undertake to close the gap between the current culture and a culture of innovation. By enrolling today in TKI’s Certified Innovation Performance Professional program, you can learn an innovation process to advance ideas from vision to reality!