June 19, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Local Government includes activities of a governmental nature carried out by the public administration at a local community level. This includes the enactment and judicial interpretation of laws and their pursuant regulation, as well as the administration of programs based on them, legislative activities, taxation, public order and safety, immigration services, and the implementation of government programs. KPIs used by this sector focus on the quality and impact of the service delivery to the local community.

The Top 25 Local Government KPIs of 2011-2012 report compiles the most popular 25 KPIs used by the Local Government industry. The methodology used to conduct the research consisted of ranking the KPI examples published in the Local Government industry of smartKPIs.com, based on their number of views in 2011. Out of the more than 810 Local Government KPIs available on smartKPIs.com, the 25 most viewed by the members and visitors of smartKPIs.com were selected and analyzed in detail in this report.

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