May 27, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Risk Management refers to identifying, assessing and prioritizing the risks encountered by the organization, as well as to coordinating the necessary actions in order to minimize them. KPIs emphasize how important it is to monitor and control the probability and/or impact of unfortunate events. (more…)

May 22, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Finances deal with sourcing, budgeting, lending and spending money while also managing their time value and risk attached with the aim of generating high returns. As time passed, finances have turned into a complex science, in order to be able to best respond to the needs of the present business environment. Therefore, the technological progress, the market volatility and the regulatory environment have led to a great change in the traditional instruments used in this field before, shaping thus its evolution. (more…)

May 22, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

eCommerce comprises the electronic sales by online stores of downloadable “soft merchandise”, such as music, e-books, e-newsletters, photos and video recordings, software and documents (direct e-commerce), online securities transactions as well as the provision of financial or other services. E-commerce transactions can be “business-to-business” (B2B) or “business-to-consumer” (B2C). KPIs refer to the process efficiency, the customer satisfaction and the means to do eCommerce. (more…)

May 22, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Research and Development (R&D) sums up the activities centered on organizational research, with the purpose of improving current situations and performance within the organization. According to the Organization for Economic Co-operation and Development (OECD), R&D refers to “creative work undertaken on a systematic basis in order to increase the stock of knowledge, including knowledge of man, culture and society, and the use of this stock of knowledge to devise new applications.” (more…)

May 22, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Knowledge and Innovation represents the support areas that facilitate the organization to have access, retain and efficiently use the expertise, know-how, skills, internal capabilities, as well as converting this knowledge and ideas into ways of improving the business: products / services, processes, added value of the organization to its stakeholders. Also, knowledge outside of the firm can be an important determinant for innovation and profitability. (more…)

May 21, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Corporate Travel Management indicates the company’s strategic approach to travel. The KPIs focus on the travel policy implementation, the negotiations with all vendors, day-to-day operation of the corporate travel program, traveler safety and security, credit-card management, travel and entertainment cost management. (more…)

May 21, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Compliance and Audit refer to conducting business activities according to established guidelines, specifications or legislation. Depending on the type of the organization – public or private, auditors check its output against certain characteristics. The two terms, although different, are closely connected: compliance audits check on the implementation of written manuals, procedures and work instructions, while the management audit focuses on results, evaluating the effectiveness and suitability of controls, by challenging underlying rules, procedures and methods. (more…)

May 21, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Procurement / Purchasing is the process of material and services acquisition in order to assure the supplies needed to create and deliver its own service or product. KPIs refer to the quality of cost – benefit report, compliance to the Procurement / Purchasing procedures, as well as assuring the needed supplies on time. (more…)

May 20, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Corporate governance, according to the Cadbury Committee of the European Corporate Governance Institute, refers to “the system by which companies are directed and controlled”. Clear and efficient governing ensures that the interest groups trust the Company and also underlines the business utility, thus increasing the shareholder value. The mechanisms involved in the process are regulatory and market related. An important part is played by the relationships between a company’s management, its board, its shareholders and stakeholders and obviously, by the goals for which the company is governed in the first place. (more…)

May 20, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Information security is concerned with protecting the information and the IT systems, assuring the confidentiality, integrity and availability of data regardless of its form. KPIs refer not only to the quantity of IT security systems in place, but also to their qualitative implementation and their real security protection outputs. If confidential information about a business’ customers, finances or new product line falls into the hands of a competitor, it could have negative consequences on the company. Protecting confidential information is a business requirement and in many cases, also an ethical and legal requirement. For the individual, information security has a significant effect on privacy, which is viewed very differently from culture to culture. (more…)