June 06, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Local public transport represents the delivery of local public transport services by public and private service providers. KPI examples in this subcategory reflect the utilization rates, efficiency ratios and infrastructure readiness. (more…)

June 06, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Airlines include the transport of passengers or freight by air or via space. Airline services can be categorized as being intercontinental, intra-continental, domestic or international and may be operated as scheduled services or charters. KPIs focus on flight operations, passenger and cargo characteristics. Airlines can lease or own their aircraft, but there is also the possibility to form partnerships or alliances with other airlines for mutual benefits. Generally, airline companies are recognized with an air operating certificate or license issued by a governmental aviation institution. Airlines vary from those with a single aircraft carrying mail or cargo, through full-service international airlines operating hundreds of aircraft. (more…)