The KPI Institute’s workshop at Strategy Leaders Qatar

As part of the Strategy Leaders conference, which took place in Doha, Qatar, in November 2014, The KPI Institute’s Senior Business Research Analyst, Paul Albu, delivered a one day workshop as part of the Strategy Leaders conference.

The workshop “Metrics, KPIs and Analytics” aimed at helping participants better understand Key Performance Indicators (KPIs), a must in today’s very competitive business environment. During the workshop, participants explored the links between metrics, KPIs and KRIs, terminology, typology and how can KPIs be deployed into practice. The workshop provided participants with an interactive learning environment, offering them the opportunity to apply the theory into practice, through several exercises and a case study on cascading KPIs form organizational to departmental level.

Paul-Metrics- KPIs-and-Analytics

The workshop gathered over 25 professionals and practitioners interested in Performance Management topics, with backgrounds in the oil and gas industry, consultancy, education, healthcare, as well as HSSE (Health Safety Security Environment), banking and local/state government administration.

Interaction and experience sharing were encouraged during the workshop, so that the participants and the facilitator would come up with solutions to the challenges they have identified in working with KPIs, namely:

  • Data gathering and reporting;
  • Measuring the right KPIs;
  • Ensuring objectivity in KPI selection;
  • Communicating KPI results;
  • Cascading KPIs from the strategic to the individual level;
  • Getting buy-in from all stakeholders.

In expressing their learning expectations from this course, participants had the following areas of interest:

  • Setting KPIs at individual level;
  • Examples of KPIs;
  • The KPI selection process;
  • Setting targets for KPIs;
  • Benchmarking KPIs;
  • Performance management governance.

The workshop offered by The KPI Institute approached the following key topics:

  • Understanding metrics, Key Performance Indicators, Key Risk Indicators and Analytics;
  • The role and value added by KPIs;
  • KPI selection criteria and techniques;
  • Cascading objectives and KPIs to employee level;
  • Organizational, operational and employee KPIs;
  • KPI management framework.

The workshop was well received by the participants mainly due to its rich content and hands-on approach, and the practical applications and assignments were found as particularly interesting by attendants.

For more details about Key Performance Indicators and Key Risk Indicators, visit www.smartKPIs.com

The KPI Institute December 9th, 2014 Events