TKI KPI Institute’s workshop at Strategy Leaders Saudi Arabia

Mihai Toma, Head of Professional Services MENA at The KPI Institute, delivered a one day workshop as part of the Strategy Leaders conference, which took place in Riyadh, Saudi Arabia, between the 16th and 20th of November 2014.

The use of KPIs at organizational, departmental and employee level is becoming almost ubiquitous in the business world as performance management practices are adopted throughout the globe. During the workshop, participants explored the terminology and links between metrics, KPIs and KRIs and how they can be deployed in practice. The workshop covered the subject of utilizing Key Performance Indicators (KPIs) across all organizational levels. To ensure proper knowledge transfer, attendees participated in a case study on cascading KPIs from organizational to departmental and employee level.

Mihai-Metrics- KPIs-and-Analytics

The event was attended by over 120 professionals and practitioners interested in Performance Management topics, with backgrounds in the oil and gas industry, consultancy, healthcare, as well as HSSE (Health Safety Security Environment), banking and local/state government administration.

During the workshop, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

  • Setting the right targets;
  • Data gathering and reporting;
  • Measuring the right KPIs;
  • Ensuring objectivity in KPI selection;
  • Communicating KPI results;
  • Cascading from the strategic to the individual level;
  • Getting buy-in from all stakeholders.

In expressing their learning expectations from this course, participants had the following areas of interest:

  • Setting KPIs at individual level;
  • Cascading KPIs;
  • The KPI selection process;
  • Learn about tools used in Performance management;
  • Approaching the topic of monitoring KPIs;
  • Performance management governance.

The key topics approached during the workshop were the following:

  • Understanding metrics, Key Performance Indicators, Key Risk Indicators and Analytics
  • The role and value added by KPIs
  • KPI selection criteria and techniques
  • Cascading objectives and KPIs to employee level
  • Organizational, operational and employee KPIs
  • KPI management framework

The workshop was considered very informative by the participants mainly due to the rich content and hands-on approach, many leaving the workshop with a more structured understanding of how to work with Key Performance Indicators.

For more details about Key Performance Indicators and Key Risk Indicators, visit www.smartKPIs.com

The KPI Institute December 9th, 2014 Events