Certified KPI Professional Training Course in Brussels

The Certified KPI Professional Training Course in Brussels was part of a series of certification courses dedicated to rigorous usage of KPIs in practice, organized in 2013 at a global level in 13 cities from 5 continents, by The KPI Institute.

Facilitated by Adrian Brudan, Director of Research Programs of The KPI Institute, this course took place at The Dominican Hotel in Brussels, Belgium, between the 14th and 16th of October 2013.

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The agenda for the 3 days course covered in the first day the subjects of:

  • Introduction to the world of KPIs;
  •  The pillars of KPI architecture;
  • KPI selection.

The second day sessions covered the following discussion topics:

  • KPI documentation;
  • Data visualization – Designing KPI Dashboards and Scorecards;
  • KPI data gathering and reporting.

In the third day of the course the next themes were approached:

  • KPI management enablers: software, hardware, communication and culture;
  • Generating value from using KPIs;
  • Measuring and learning with KPIs.

Structured to enable both the theoretical understanding and practical experience of using a variety of performance management tools and techniques for deploying KPIs correctly, the knowledge delivered in this course can be applied across different industries and functional areas, as one of the course participants stated:

“I found this course both comprehensive and integrated in introducing the concepts behind the KPI Management Framework and highly recommend for strategy and performance professionals in every industry.” (Ahmed Samy, PhD Director Corporate Strategy Office, Western Region Municipality Abu Dhabi, United Arab Emirates)

Some of the methods used throughout the course were:

  • Group discussions, exercises, simulations and case studies;
  • Explanation of the theory regarding performance measurement;
  • Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
  • Customized feedback regarding the present use and the future plans for implementing performance management systems;
  • Active involvement of all the participants in a collaborative learning environment where opinions and experiences were shared.

The course was attended by practitioners from United Arab Emirates, USA, Belgium and Netherlands, with background from various industries, the predominant being the consulting area, education and law.

When invited to express some learning needs, participants communicated the following most important expectations from the course:

  • How can be developed a framework for the implementation of KPIs;
  • Discussing linking KPIs to business objectives;
  • Approaching the topic of good practices in using KPIs;
  • Clarify the added value of using KPIs in an organization;
  • Discuss using benchmarking techniques for KPI setting;
  • Learn about KPIs in the learning context of an organization
  • Clarify the processes of KPI data gathering and analytics, KPI evaluation and continuous improvement.

On the last day of the Certified KPI Professional course participants completed a certification test for obtaining the KPI Professional status. This certification recognizes the professionals ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

Details about the KPI certification programs can be found on store.kpiinstitute.org.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
[email protected]

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