Cross-cultural Management – Free webinar by The KPI Institute

The KPI Institute, the global authority in Key Performance Indicators (KPIs) research and education now offers weekly webinars that will provide the information and best practices needed to understand the performance management architecture, overcome challenges and attain performance excellence, while following the process sequence.

The eighth webinar from this series aims to bring understanding of cultural differences and to stimulate development and creativity in terms of diversity.

Webinar details

Topic: Cross-cultural Management

Date: Wednesday, 29^th of October 2014

Speaker: Andrada-Iulia Ghețe- Senior Benchmarking Specialist within The KPI Institute

Summary outline of the webinar

The webinar focuses on cultural issues and dimensions, communication, diversity management, multicultural teams, negotiation and conflict resolution. It offers suggestions for reaching business performance in terms of multiculturalism and presents the main elements for managing cultural dimensions and the ways to achieve effective cross-cultural management.

Main topics covered

Terminology
Cultural dimensions
Corporate Culture
Diversity, key performance management
Negotiation and conflict resolution

Key Learning Points

Understanding the importance of cultural components used in cross-cultural management;
Maximizing the value of cultural components inside the organization and also at departmental and employee level;
Familiarizing with key tools used in cross-cultural management.

About the speaker

Andrada-Iulia Ghețe is Senior Benchmarking Specialist within The KPI Institute, the global authority on Key Performance Indicators (KPIs). Andrada is responsible for the first benchmarking project of The KPI Institute, which provides a comparative performance analysis of GCC states hospitals. She is also one of the active blog editors of the smartKPIs.com, publishing articles in the field of performance management.