Free webinar “Must-have in performance measurement: KPI selection techniques”

Are you wondering how to create a relevant scorecard? Well, simply enable the selection of the most relevant KPIs for the strategic objectives of your scorecard with two KPI selection techniques: Value Flow Analysis (VFA) and KPI Balancing.
VFA is a logical model that indicates the value generation from inputs, process, outputs and outcomes.
Through KPI Balancing, we identify at least 2 KPIs to measure the same objective, acknowledging the interdependencies between the objectives and KPIs in our scorecards.
Select the most relevant KPIs to focus on and bring long-term value to the organization!

Key Learning Points

• Apply two KPI selection techniques to measure the achievement of strategic objectives;
• Identify suitable KPIs for the Value Flow Analysis stages;
• Widen the perspective on performance by balancing KPIs through a variety of criteria.

Main Topics:

• KPI Management Framework;
• KPI Selection techniques overview;
• Value Flow Analysis (VFA): Input, Process, Output, Outcome;
• KPI Balancing:
  o Leading vs. lagging
  o Efficiency vs. effectiveness
  o Quantity vs. quality
  o Subjectivity vs. objectivity
• KPI Selection workshop.

Facilitator’s profile

Raluca Vintilă is the Instructional Design & E-Learning Coordinator of The KPI Institute, a research institute specialized in business performance which operates research programs in 12 practice domains ranging from strategy and KPIs to employee performance and from customer service to innovation performance.
As a facilitator, Raluca has delivered training courses, workshops, business simulations and webinars in performance measurement and performance improvement subject matters to professionals from a variety of industries such as telecommunications, oil & gas and transportation. She has trained over 2500+ participants.

Free Registration

To register for the webinar click here.

Webinar Recording

The webinar recording will be available on our eLearning platform.