Key Performance Indicators Masterclass in Bangkok
The Key Performance Indicators Masterclass in Bangkok, Thailand was part of a series of courses dedicated to rigorous usage of KPIs in practice, organized in 2015 at global level in more than 30 cities from 5 continents, by The KPI Institute.
Facilitated by Aurel Brudan, CEO of The KPI Institute, this course was held in Bangkok between 23rd and 24th of July 2015.
The agenda for the Key Performance Indicators Masterclass covered in the first day the following subjects:
- Understanding KPIs;
- Making the right KPI selection;
- KPIs in context;
- Group activity – KPI selection in given contexts.
The second day sessions covered the following discussion topics:
- KPI documentation and target setting;
- Data visualization – From scorecard to dashboard design;
- KPI data gathering;
- Group activity – KPI analysis levels;
- Review and learning evaluation.
In order to enable both the theoretical understanding and practical experience of using a variety of performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:
- Group discussions, exercises, simulations and case studies;
- Explanation of the theory regarding performance measurement;
- Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
- Customized feedback regarding the present use and the future plans for implementing performance management systems;
- Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.
The course was attended by practitioners from Thailand with different backgrounds and areas of expertise in insurance and metallurgy.
Participants were invited to express some learning needs and they communicated the following expectations from the course:
- Systematic effective approach in using KPIs;
- Practical application – hands-on experience;
- Absorb resources – network;
- Understand and apply KPIs into workplace;
- Identify the best approach of using KPIs;
- Linking KPIs to context.
Details about the KPI certification programs can be found on store.kpiinstitute.org.
If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.
For more information contact one of our representatives:
Alexandru Muntean
[email protected]