KPI Essentials Training Course in Riyadh

Facilitated by Mihai Toma, Head of Professional Services this course was held in Riyadh, Kingdom of Saudi Arabia, in 17th of May 2017 and is part of a series of courses dedicated to rigorous usage of KPIs in practice.


The course agenda covered the following subjects:

  • Challenges in performance measurement
  • The value added by KPIs
  • Organizational levels
  • Performance management tools
  • KPI Management Framework

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across different industries and functional areas, some of the methods used throughout the course were:

  • Explanation of the theory regarding performance measurement;
  • Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
  • Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by professionals from Kingdom of Saudi Arabia having different backgrounds and areas of expertise in their working fields like Education and Training.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

  • Quantifying objective measurement;
  • Selecting the appropriate KPIs;
  • Weighting objectives and KPIs;
  • Dynamic objectives;
  • Subjectivity in evaluation.

Participants were invited to express some learning needs and they communicated the following expectations from the course:

  • Understand best practices in defining objectives;
  • Best approach to measure objectives;
  • Cascading objectives and KPIs to lower levels;
  • Alignment across the organization;
  • Mapping interdependencies between objectives and KPIs;
  • Ensure objectivity in measuring performance.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean, Head of Customer Engagement MENA
[email protected]


The KPI Institute May 22nd, 2017 Events