New report ranks the Top 25 Electricity KPIs of 2011- 2012


January 22, 2014, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education, announces the launch of a new report in its 2011-2012 edition from the popular Top 20 series. The series is based on research conducted through, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Electricity is the area concerned with the generation of bulk electric power, transmission from generating facilities to distribution centers and distribution to end users. Electric energy includes thermal, nuclear, hydroelectric, gas turbine and diesel. KPIs in this category focus on the processes and structures that constitute the distribution channel and on the analysis of the end beneficiaries of the resource.

The Top 25 Electricity KPIs of 2011-2012 report compiles the most popular 25 KPIs used within the Electricity industry. The methodology used to conduct the research consisted of ranking the KPI examples published in the Electricity industry of, based on their number of views in 2011. Out of more than 116 Electricity KPIs available on, the 25 most viewed by the members and visitors of were selected and analyzed in detail in this report.

Electricity KPIs are reflective of Electricity functions, and are grouped into subcategories, such as Electricity Deficiencies, Electricity Supply, Maintenance Costs, Electricity Network and Electricity Bill Collection. From these subcategories Electricity Deficiencies, Electricity Supply and Maintenance Costs were the most popular of Local Government, in 2011.

The top 5 KPIs of 2011-2012 were:

  1. # System Average Interruption Frequency Index (SAIFI)
  2. # System Average Interruption Duration Index (SAIDI)
  3. # Customer Average Interruption Duration Index (CAIDI)
  4. # Energy not supplied due to internal causes
  5. # Energy unsupplied due to incidents

One of the most important benefits that this report brings is the international perspective on the most popular KPIs for Electricity. Electricity KPIs provide quantifiable measurements of factors determined to be important for the successful implementation of Electricity strategies. The skill in applying KPIs is in the selection of the optimum number and appropriateness of KPIs. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2011 and 2012, the Top 25 Electricity KPIs of 2011-2012 report is a valuable resource in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization.

According to Aurel Brudan, The KPI Institute’s CEO “The Top 25 Electricity KPIs of 2011-2012” report is a synthesis of what is all about: it provides an overview of how Local Government KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team.”

ABOUT SMARTKPIS.COM is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories.


The KPI Institute is a research, publishing and education provider specialized in developing best practices in the use of KPIs. It developed the KPI Management Framework and runs five main research programs, dedicated to performance management, the Balanced Scorecard, KPIs, analytics and organizational strategy. Over the last 8 years, The Institute assisted over 5,000 organizations in finding solutions to their KPI needs.

The KPI Institute January 23rd, 2014 Research Tags: