Top-KPI-Report-Cover-2011-2012-Network ManagementMay 31, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

When more devices were introduced it became difficult to add one individual device for each computer. Companies needed an easier way of managing the resources. A network was the perfect answer. Network Management deals with technical support and professional services impacted by the convergence of networks and storage, in order to assure the operation, administration, maintenance, and provisioning of networked systems is done properly within the organization.

The “Top 25 Network Management KPIs of 2011-2012 report puts together the most popular 25 KPIs used by the Network Management function. Out of more than 50 Network Management KPIs available on, the 25 most viewed by the members and visitors of were selected and analysed in detail in this report by the editorial team.

Network Management KPIs are grouped into subcategories, such as Data Transmission Efficiency, Network Infrastructure, Network Availability, Network Response Time, Network Usage and Network Cost Management. From these subcategories, Data Transmission Efficiency, Network Infrastructure and Network Availability were the most popular on Network Management in 2011.

The top 5 Network Management KPIs of 2011-2012 in this report are:

  1. % Local area network (LAN) server availability
  2. # Server to system administration ratio
  3. % Data network availability
  4. # Flow capacity of a network path
  5. # Critical time outage

An important benefit that this report brings is the international perspective on the most popular KPIs for Network Management. Network Management KPIs provide quantifiable measurements of factors determined to be important for the successful implementation of Network Management strategies. The skill in applying KPIs is in the selection of the optimum number and appropriateness of KPIs. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2011, the “Top 25 Network Management KPIs of 2011-2012” report is a valuable resource in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization.

According to Aurel Brudan, The KPI Institute’s CEO “The Top 25 Network Management KPIs of 2011-2012 report is a synthesis of what is all about: it provides an overview of how Network Management KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team.”

ABOUT SMARTKPIS.COM is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories.


The KPI Institute is a research, publishing and educational provider specialized in developing better practice in the use of KPIs. It developed the KPI Management Framework and runs five main research programs, dedicated to performance management, the Balanced Scorecard, KPIs, analytics and organizational strategy. Over the last 8 years, The Institute assisted over 5,000 organizations in finding solutions to their KPI needs.

Media contact

Cipriana Turcanu, The KPI Institute, Tel: +61 3 9670 2979, Email: [email protected]

The KPI Institute May 31st, 2013 Research Tags: , , ,