Reporting and decision making – Free webinar by The KPI Institute

The KPI Institute, the global authority in Key Performance Indicators (KPIs) research and education now offers weekly webinars that will provide the information and best practices needed to understand the performance management architecture, overcome challenges and attain performance excellence, while following the process sequence.

The seventh webinar from this series focuses on effective reporting and business analysis techniques, in order to allow proper decision making.

Webinar details

Topic: Reporting and decision making

Date: Wednesday, 22^nd of October 2014

Speaker: Mihai Toma, Head of Professional Practice TKI MENA

Summary outline of the webinar

Following the performance management process, the final step that a company takes regarding its Key Performance Indicators (KPIs) after data gathering, is reporting and decision making. It is crucial that this step is done correctly, as it has an important impact on how organizations utilize KPIs to inform decisions. The focus will be on understanding proper reporting guidelines, along with using business analysis techniques for better decision making and improved initiatives for performance enhancement.

Main topics covered

Report compilation;
Levels of KPI analysis;
Business analysis techniques;
Performance review and decision making;
Initiative management.

Key Learning Points

Identify business analysis techniques;
Define rules in performance reports compilation;
Understand the benefits of initiative management.

About the speaker

Mihai Toma is Head of Professional Practice MENA at The KPI Institute, the global authority on KPI research and education.

His research activity in the Performance Management field has resulted in the documentation and revision of over 1,000 Key Performance Indicators. Some of Mihai’s most significant research programs have resulted in the development of several publications, such as “The KPI Compendium” and the “Top 25 KPIs in 2011-2012” Report Series.

As a facilitator, Mihai has developed and delivered training courses on selecting and documenting KPIs, the importance of data visualization, as well as business analysis techniques.

Mihai holds tertiary qualifications in Business Administration in Tourism and Services. Mihai’s educational and professional background is complemented by an international Certificate in KPI Management granted by The KPI Institute, as well as the participation at a series of international seminars and conferences in the field of Performance Management, Balanced Scorecard and Key Performance Indicators.