Editor’s Note: This is a continuation of the first year-in-review article we published, A year-in-review: a look back on 2022. 

A new chapter has finally unfolded. The new year is about going forward, opening new doors, and accepting the journey that is about to begin. Starting something new is always challenging, as uncertainty and unfamiliarity sound terrifying. But beginnings are most powerful as they feel fresh and light. Moreover, you have the chance to set new and higher goals that can serve as your guide through the new year, whether professionally or personally.

We asked some of our colleagues in The KPI Institute (TKI) Ecosystem to highlight their objectives in the year 2023 that you may find inspiration from, as well as their proudest achievements in 2022 that can serve as motivation to do better in the new year.

---

Iulia Tutulan

Senior Customer Engagement Specialist

Support

 

1. What project or task you accomplished this year that you are most proud of and why?

2022 was an amazing year for me, not necessarily only in terms of results but in terms of consolidating the processes of learning and maturing my skills. I am proud of my team, and I am proud of my accomplishments and the projects delivered. I am proud that I managed to sign many contracts and delivered many successful projects, which lead to many certified professionals, who now have the chance to evolve in their careers.

I am grateful to be part of a team that supports each other in growth, and I am positive that all of our great results reside also in the power of our team.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

For 2023, I am expecting to focus more on developing my skills, designing my career path, and deciding on what my focus in my career should be. Even though I feel I could never give up sales and customer interaction, I also feel that I enjoy working with companies in developing their workforce. Thus, I plan to start my Ph.D. and focus more on the academic part. My personal life will bring new challenges that will need my attention. My family is growing, so 2023 will be an amazing year for me with happy moments and challenges in my personal and professional life.

 

Bori Pentek

Head of Operations

ILMS 

 

1. What project or task you accomplished this year that you are most proud of and why?

The accomplishment I am most proud of this year is setting the work processes in the Research and Instructional Design team.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

In my career, I prioritize reaching the production targets Aurel Brudan, CEO of TKI, requested from ILMS and instilling a culture of continuous improvement.

In my personal life, I only have two objectives: to be more mindful and more compassionate.

 

Cynthia Claudia

Assistant Editor

Publishing

 

1. What project or task you accomplished this year that you are most proud of and why?

As our team’s objective is to generate standard documents for each LMSL’s elements, I am proud to be the first editor who proposed the workflow or process of working on a Standard Document. One of the main processes involves constant collaboration with the Research team that generates the materials. We will keep improving the workflow as we move forward with generating more documents in the future.

A Standard Document refers to a document that collates available research on a subject matter including requirements, rules, guidelines, and characteristics. These documents serve as companions to learning merchandise produced by the LMSL Labs.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

I am looking forward to how the Publishing team will grow next year. When the team grows, it is inevitable that there will be new responsibilities and challenges, as new working and communication processes will be introduced. However, I am seeing these challenges as opportunities to develop myself.

My personal goal for next year is to be able to thrive in my current role, as well as develop and utilize my potential to achieve the company’s objectives. I am also looking forward to helping the growing Publishing team achieve our shared goals.

 

PRAMOD N S

Instructional Designer

AMSI

 

1. What project or task you accomplished this year that you are most proud of and why?

The Digital Marketing Course modules development and review are the ones I am proud of. In this project, I got insights into digital marketing, and it gave me an opportunity to see the modules from the learner’s perspective.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

In the next year, I want to upgrade my skills in Instructional Design so I can contribute more towards the success of my team.

 

Irene Kaldas

Marketing Consultant

Head of Marketing Center in AMSI, and Internal Consultant for other TKI’s entities

 

1. What project or task you accomplished this year that you are most proud of and why?

I initiated and created a digital marketing program that leverages different, top-of-mind digital marketing domains and current and emerging digital marketing concepts and tools.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

I have always chosen work experiences that not only enhance my skills but also broaden my horizon in unconventional ways. As a Marketing Consultant and mentor for thousands of learners in the technology field, I believe getting the chance where those experiences can be invested became my ultimate goal. Whatever I aim to achieve, either on a professional or personal level, I always try to appreciate every new learning experience and enjoy the process while working toward my goals.

 

Bayu Mahdhani

Web Developer

Biodigy

 

1. What project or task you accomplished this year that you are most proud of and why?

Working on Power BI features from the signature module and salary comparison is what I am the proudest of this year as they needed in-depth research before doing them.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

In 2023, I am looking forward to more new technology implementation and more opportunities to learn and develop my skill.

 

Doina Popovici

Partnerships Manager and Consultant

Research division

 

1. What project or task you accomplished this year that you are most proud of and why?

Here are my top three accomplishments which I am most proud of:

1. Being able to validate the first live online C-KPI course in Spanish, organized directly by TKI and not through partners
2. Creating a sales pipeline with leads coming from own research and prospecting efforts as well as being able to send a couple of in-house proposals and one audit service
3. Signing two Reseller Partners and a few more companies in the current negotiation for signing

 

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

I set my objectives in 2023 to establish a consultancy project, sign a Training Partner, and target an audience from new countries to attend our programs. Moreover, I want to lead several open and in-house courses through partners and personal efforts.

 

Abdallah Diab

Research Analyst

ILMS

 

1. What project or task you accomplished this year that you are most proud of and why?

A monthly report and performance tracker that monitors the work of an individual is one of my accomplishments this year of which I am most proud. I created the tracker in a standard way that is applicable to a diverse set of tasks conducted by the research team.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

Upskilling myself and experimenting in multiple domains to gain more confidence in my career path, perhaps along the lines of project management and performance improvement. These are my main objectives in the coming year.

 

Claudia Istratii

Senior Customer Engagement Specialist

Support Division

 

1. What project or task you accomplished this year that you are most proud of and why?

2022 was a year of many projects, tasks, and accomplishments. But something that deserves to be mentioned is the fact that I am part of a great customer engagement team that always focuses on customer experience. This year, I have managed to bring many ideas for sales strategy improvement and innovation, and I was happy to see them in practice. 

For me, it is very important to assist our customers as I would wish to be treated to have a positive experience. What helped me maximize my knowledge of customer satisfaction and experience was the Certified Customer Service Performance Professional course I attended.

2. What endeavors or objectives would you like to prioritize in your career as well as in life next year?

On a professional level, in 2023, I would love to make some steps forward to becoming a trainer for the Certified Customer Service Performance Professional course. I would like to inspire every professional interested in customer service to develop their performance management skills.

On a personal level, I would love to travel more and see new places around the world, learn the Arabic language, and spend quality time with my family.