Certification in strategy and performance management is intended to change how professionals approach measurement, planning, and execution in their organizations. To understand whether it does, The KPI Institute reviewed testimonials left by participants who completed a strategy and performance management certification course, from HR managers in Bahrain to strategy directors in Malaysia, and identified the recurring patterns, the standout accounts, and the courses mentioned most often.

What people keep saying, over and over

Read enough of these, and a few things start to repeat.

The word “practical” or “applicable” shows up more than 750 times across the testimonials. People aren’t just saying the course was informative, they’re saying they could take it back to their desk and use it the next day. “Structured” and “organized” together appear in over 650 testimonials, a strong signal that the course design itself, not just the content, is something participants notice and value.

Nearly 500 testimonials use the word “recommend,” often unprompted, often specifically naming colleagues they plan to send next. And a smaller but consistent group goes further than “useful,” describing the course in terms of confidence, career, or a shift in how they think about their work. Words like “life,” “career,” “journey” and “transform” show up hundreds of times combined.

These patterns are drawn from direct participant feedback rather than promotional material, reflecting the experiences of professionals who completed between three and five days of training and chose to describe that experience in their own words.

Where they’re writing in from

The testimonials span more than 100 countries across Asia, Southeast Asia, the Middle East, Africa, Europe, North America, Central and South America, the Caribbean, and Australia. Saudi Arabia, Egypt, the United Arab Emirates and Malaysia show up most often, but the range is genuinely global: the same course shows up in feedback from a HR manager in Bahrain, a strategy consultant in Kenya, and a general manager in the Dominican Republic.

10 that stood out

While many testimonials describe the course in similar terms of structure and practicality, the following ten offer more detailed or distinctive accounts.

1. The one who compared KPIs to your phone battery

Taha Shahzad, IT Quality Team Leader at ARASCO in Saudi Arabia, took the Certified KPI Practitioner and Professional course and offered this:

“Either if it’s your cellphone’s battery percentage or your rate of production at work, KPIs are everywhere.”

2. The skeptic who got converted

Dayang Poh Wan Ying, known as Felicia, an Executive Officer at Brunei’s Ministry of Defence, didn’t expect much going in:

“I did not come to the course with a positive mind, but this course has changed my perspective on KPIs and the possible simplicity of it.”

3. The one who now can’t stop measuring things

Ihab Najeeb Abuziyad, Kingdom Biomaintenance Manager at Salehiya Medical in Saudi Arabia, took it home with him:

“The KPI course has changed the way to measure the performance of many elements in my everyday life.”

4. The one who called the facilitator a genius

Mohammad Afzal Saheer, a participant in Saudi Arabia, did not hold back:

“The facilitator is a genius. He managed to inject the KPIs into us slowly but swiftly.”

5. The one who was hooked before the course even started

Mohammed A. Alaryan, a Specialist at the Capital Markets Authority in Kuwait, was won over by the pre-course homework:

“Very much loved the experience. The nice thing about it is that it got me engaged on the topic even before the actual course starting, with the pre-course assessments and assignments.”

6. The one who turned into an unofficial recruiter

Naglaa Kassem, a Clinical Quality Reviewer at the International Medical Center in Saudi Arabia, did our marketing for us without being asked:

“Best course I’ve taken, as well as the most applicable and useful for me in my career… I have already encouraged several colleagues to sign up for the next time it is presented.”

7. The facilitator who made a “dry” topic actually fun

Siti Norliyana Haji Mat Salleh, from Malaysia’s Ministry of Home Affairs, expected the topic to be dry. It wasn’t:

“His friendly and funny personality made this dry, supposedly, topic become interesting and fun to learn.”

8. The one who realized everything is measurable

Onuorah Nkem Michael, from Nigeria, had a lightbulb moment:

“The course exposed me to realize that everything we do is measurable, and that measuring what people do in the workplace is fundamental to making businesses successful.”

9. The one who found her “excellent product” thousands of miles from home

Karina Mabrich, General Manager at Talent y Management MH in the Dominican Republic, traveled to a session delivered in Lima, Peru:

“I attended this because of its reputation in the market, and once more time they deliver an excellent product.”

10. The one who kept it straight to the point

Jane Rowe, Assistant Director at ACT NoWaste, Transport Canberra and City Services in Australia, summed up her course in one line:

“Fantastic course. Very relevant, easily understood, would recommend to others happily.”

The courses behind the quotes

The testimonials cover 69 distinct course titles in total. The ones mentioned most often are:

• Certified KPI Professional (C-KPI)
• Certified Professional and Practitioner in Performance Indicators (C-KPIPP)
• Certified Strategy and Business Planning Professional (C-SBP)
• Certified Balanced Scorecard Professional (C-BSC)
• Certified OKR Professional (C-OKR)
• Certified Performance Management Professional (C-PM)

It’s never too late to see for yourself

Reading about it is one thing.

The next course could be a few weeks away.

• Live Online Training Courses 2026: https://kpiinstitute.org/Live_Online_Training_Courses_2026_Calendar_a.pdf
• Face-to-Face Training Courses 2026 (EMEA): https://kpiinstitute.org/MENA_UK_Training_Courses_2026_Calendar.pdf
• Face-to-Face Training Courses 2026 (Southeast Asia): https://kpiinstitute.org/SEA_Training_Courses_2026_Calendar.pdf