Posts tagged "Certified KPI Professional"

get certified

Get Certified as a Performance Management Systems Audit Professional

July 30th, 2021 Posted by E-learning 0 thoughts on “Get Certified as a Performance Management Systems Audit Professional”

The KPI Institute’s Certified Performance Management Systems Audit Professional Online Training Course is a self-paced online certification program where you will learn how to assess and compare performance management systems. 

The course is based on The KPI Institute’s trademarked Maturity Model Framework and taps into more than 10 years worth of research on the use, improvement, and management of maturity models, for an institution’s capability maturity diagnosis. 

The KPI Institute, which has training experience in delivering more than 1,000 training programs for 6,536 professionals in 54 countries, allows participants to access the course in two ways: by attending a Live Online Delivery or a self-paced training layout on The KPI Institute’s E-learning Platform.

This four-part certification program is packed with core course videos, exercises and reading materials, templates, after-course action plans, webinars, presentations and forum discussions, and an evaluation session for a complete learning experience.

Cristina Mihailoaie brings her years of expertise into the facilitation of the course. As The KPI Institute’s research director, Mihailoaie has coordinated the performance management audits for renowned organizations, such as Nordea IT Group, MEFIC Capital, King Saud University Medical City, and Financial Audit Dubai. She was also involved in multiple projects for implementing a performance management system based on a Balanced Scorecard at strategic, operational, and individual levels.

After taking the course, you would be able to:

  • Ensure you have the right tools, processes, and people in the right place for your Performance Management System;
  • Identify the weaknesses of your current Performance Management Framework and learn how to shift from one maturity level to the next one;                                           
  • Conduct a full maturity assessment for one organization by accessing for free our full methodology (all 5 capabilities);                                                                   
  • Obtain premium recognition for your skills as a Certified Performance Audit Professional.

Don’t miss out on the chance to become a Certified Professional Auditor in Performance Management Systems

Enroll today and find out more details about the Certified Performance Management Systems Audit Professional online training course HERE.

 

mic

The C-KPI Live Online Course is steamrolling through August & September

July 24th, 2020 Posted by E-learning 1 thought on “The C-KPI Live Online Course is steamrolling through August & September”

Online learning has been around for quite some time, however, 2020 has made it a mainstay of the educational industry. People need information & knowledge, and with the advent of greater and more advanced technology, companies flocked to the online environment in order to meet this demand.c-kpi

We, at The KPI Institute, have been delivering a series of online courses, for many years now. Nevertheless, when we saw the disruption caused by this year’s unfortunate events, we knew we had to step up our game and embrace the newfound reality of online learning. As we stepped deeper and deeper into this world, we found a great number of people, ready to join us in this journey.

As a result, we have increased our live online course offer fourfold and began localizing several of them in Arabic, French or Spanish, with a few other languages to follow.

However, even though we’ve noticed a substantial increase in interest for our courses in general, one of them stands taller than the rest – the Certified Key Performance Indicator Professional (C-KPI) course.

If you’re someone that in any way has to deal with KPIs or performance measurement indicators, as some people call them, and you’re uncertain how to go about managing this process, we’d be delighted to help you out. Our C-KPI course is designed to help you understand KPI measurement challenges and provide the most appropriate ways of addressing them.

Did you know?

The KPI management process includes actions such as: selecting KPIs, documenting them in a standardized template, optimizing their activation and data gathering process, embedding them into scorecards & dashboards, crafting a KPI implementation plan, creating a value driver concept map and KPI reports.

That’s not even all of it, but we can go further in-depth during the course!

As companies look to attain a more structured approach to managing their processes and performance, KPIs offer that opportunity, provided they are managed properly.

Are KPIs really booming?

Short answer – yes. Long answer? Well, we’d rather show you. Here’s our C-KPI calendar for the next upcoming weeks:

c-kpi

Even though we’ve got quite a busy schedule ahead of us, our doors will always be open to anyone who wants to join. Education is knowledge and knowledge is power, but not the sorcery kind of power. What we endow our attendees with is the magical ability to bring improvement into existence, by virtue of skill, focus, the power of will (and information, sprinkled all over).

Managing a business is not an easy feat. We understand this, which is why we’ve made it our mission to help those who want to see their organization succeed against any challenges, whether internal or external.

If there’s any doubt in your mind about the utility of a process, the reasoning behind a decision, or the fairness of a choice, join us, so that we may provide an answer to your queries.

Don’t forget – improvement is just one step in front of us; why not tread forward?

online

Multiple TKI Live Online certification courses now available in Arabic

July 23rd, 2020 Posted by E-learning 0 thoughts on “Multiple TKI Live Online certification courses now available in Arabic”

Excellence is a product of knowledge that has been molded and adapted as each situation saw fit. We at The KPI Institute pride ourselves on delivering excellence with each of our courses. online

Since our transition into the online environment, we have seen growing interest in our Arabic-delivered courses. We used to only feature one of our courses in Arabic, namely the Certified KPI Professional course, but now we have decided to increase the roster of certification opportunities available in Arabic.

As a result, all of the following live online courses now feature a standalone version, in Arabic:

  • Certified Strategy and Business Planning Professional
  • Certified Balanced Scorecard Management System Professional
  • Certified Performance Management Professional
  • Certified Data Analysis Professional
  • Certified Data Visualization Professional
  • Certified KPI Professional

You can become a certified Performance Management practitioner, from the comfort of your home. Excellence and improvement know no boundaries, no restraints and no barriers.

In the pursuit of greatness, we have to overcome all of the challenges laid before us. We have decided to meet our attendees half-way and provide a customized, tailored learning experience, which answers their needs to a tee.

If you are located in the Arab world, and wish to add your name to the ranks of all those holding a worldwide recognized certification from The KPI Institute, consider joining any of our live online courses. Excellence is just a click away!

vsmc

Course Stories: Delivering C-KPIP Course with VSMC

January 3rd, 2020 Posted by Events 0 thoughts on “Course Stories: Delivering C-KPIP Course with VSMC”

Between the 24th and 28th of November, our Management Consultant, Raluca Vintila, was engaged in a 5-day training project in Doha, Qatar. It was the first open training course organized in Qatar, and we were delighted at the opportunity of engaging with this enthusiastic group of professionals and practitioners.vsmc

The training course was particularly interesting, given the attendees’ diverse backgrounds, ranging from real estate and finance, to manufacturing and healthcare. Diversity at its best! Therefore, we were able to learn from a variety of environments about how to apply performance measurement principles and best practices.

The project, supported by Vision Strategy Management Consulting – VSMC, combined 2 programs into a single learning experience: the Certified KPI Professional (3 days) and the Certified KPI Practitioner (2 days).

Course Journal

The Certified KPI Professional (day 1 – 3)

The first 3 days were dedicated to setting up a common foundation in working with KPIs, as well as having an aligned understanding of the associated concepts and basic practices.

Generally speaking, the group had a bit of experience in working with such systems, as some participants were already operating a Performance Management System based on KPIs, while others didn’t even have a system in place yet.

Therefore, an opportunity arose, to both learn how to set up a system from scratch and identify possible system enhancements.


The Certified KPI Practitioner (day 4 and 5)

Given that the foundation built in the first 3 days, with the help of VSMC, included a wide range of examples, from a variety of functional areas and industries, which brought all the pieces together, we focused on a single case study.

This was used to provide context in applying all the fresh learning takeaways of the professional training course, in a practical fashion, because that’s what practitioners do – they gain knowledge and make the most out of it by applying it.

Why, you may ask yourselves? Well, to be at peak informational performance, so that when everyone returns to their organizations, they are equipped not only with newfound knowledge, but also a practical sense of how to implement it.


Moreover, while our course should have ended at this stage, we decided to top off the learning experience by simulating a performance review meeting. The purpose was to showcase the managerial side of KPIs, as oftentimes they only get associated with measurement, calculations and technicalities.

Overall, it’s been an enchanting and enriching experience, due to the attendees’ high level of involvement into all of the exercises, case studies and role plays.

Special thanks to VSMC, for enabling our vision to become a reality – empowering the world, in order to achieve performance excellence!

noterko 1

Course News – a TKI & NOTERKO Partnership in Dakar, Senegal

December 11th, 2019 Posted by Events 0 thoughts on “Course News – a TKI & NOTERKO Partnership in Dakar, Senegal”

Between the 26th – 28th of November, 2019, The KPI Institute, in partnership with NoterKo, has successfully organized the first ever edition of our worldwide renowned course – The Certified KPI Professional, delivered in French, in Dakar – Senegal, customized for the country’s national sanitation utility, ONAS.noterko

NoterKo is a Dakar-based, Management Consulting firm, that focuses on revolutionizing the customer care sector in Senegal. The objective of NoterKo is to allow Senegalese clients to objectively evaluate the services provided by local private and public institutions, alongside positively impacting the quality of life of the local community.

In regard to the course itself, The Certified KPI Professional – C-KPI for short, opened a comprehensive world of new insights into how businesses can & should strive for a continuous optimization of their performance operations and performance management processes.

During the 3-day learning experience, top ranking executives of the organization had the opportunity of being guided by one of our foremost consultants, Andrea Minelli.

The attendees, via a combination of theoretical notions and hands-on-practice exercises and case studies, had the possibility of better understanding and practicing the following concepts:

  • How to strategically select relevant KPIs and why;
  • How to align strategic objectives and KPIs among different organizational layers;
  • How to benefit from a sound Performance Management Architecture and Framework;

The course had 10 participants, mostly Senior Managers, such as HR Vice President, Senior Purchasing Managers, Maintenance Managers, Internal Audit Managers, IT Managers, Quality Assurance Managers and several other key governance figures.

Course Journal

This in-house course was organized with the purpose of disseminating best practices via both theoretical and practical knowledge, associated with performance measurement and management practices.

Day I

During the first day of the course, participants were exposed to several concepts associated with KPIs, the Performance Management Architecture and most importantly, how to build a proper framework that will set up a sound foundation for the system per se.

We made several constructive comparisons between the client’s current Performance Management System and globally known best practices.

Day II

During the second day, we chose a more hands-on practice approach, whereby participants worked in different groups and focused their efforts on understanding and applying the best techniques associated with KPI selection, and how to strategically align KPIs & corporate objectives, among all the organizational layers.

Day III

As the final day approached, the participants discussed about the importance of not only selecting KPIs, but of also implementing best practices in setting up realistic, yet challenging targets for each KPI. A customized simulation was created in order for the participants to apply those practices in their own organizational contexts.

The final session ended with a thorough discussion about the alignment of individual KPIs with the corporate objectives, and being able to measure the contribution that each division head will have to achieve in order to match the aforementioned objectives.

Overall, the course achieved its goal of showcasing to all of its attendees, who serve as senior managers in their respective organizations, how to implement best practices within their own Performance Management System Frameworks.noterko

Want to know more about Performance Measurement and Management?

As performance is a continuous concern for organizations, do not hesitate to contact us and we will be more than pleased to assist you throughout your performance measurement and management journey!

If you are interested in improving the maturity of your performance measurement and management practices currently implemented in your organization, be sure to visit our training calendar and assess what best suits your learning requirements.

Among the main key Business Benefits for attendees interested in the C-KPI course are:

  • Improve the performance of your company by practicing a sound framework for KPI measurement;
  • Obtain better business results by selecting the right KPIs to monitor for your company;
  • Generate value from using KPIs by optimizing the data collection process.
  • Implement best practices that lead to an organizational culture that is performance-oriented

Otherwise, if a customized training course best suits your needs and you would like to know more details about it, please do not hesitate to contact us for more information at:

Cosmin Chindris
Director Global Partnerships
cosmin.chindris@kpiinstitute.com

Wishing you best of performance!

valeo

Course Stories: 6th training for Valeo Egypt in KPI Management

October 16th, 2019 Posted by Events 2 thoughts on “Course Stories: 6th training for Valeo Egypt in KPI Management”

August has been a very active month for Raluca Vintilă, one of TKI’s most experienced management consultants. Engaging into Egypt, conducting consultations in Kuala Lumpur and then putting up a stellar performance in Peru, Raluca’s dedication to performance management and improving performance in general deserves a tremendous amount of respect and recognition.

valeo

The KPI Institute would not be the same without such exemplary individuals, carrying our banner forward, pushing companies to overcome challenges and become the best versions of themselves.

6th training for Valeo Egypt in KPI Management

Raluca begun her adventure in Egypt, where she delivered the 6th edition of our Certified KPI Professional training course, as an in-house session for Valeo Egypt. She’s become so accustomed to the environment and their team that oftentimes, she feels that she will most likely end up being part of Valeo’s team.

While most people attending had a lot of positive feedback, her favorite parts about this training were the following two sentiments:

  • “This training has been mind-twister in Performance Measurement.”
  • “This course is really great & an eye-opener on how to effectively visualize KPIs.”

A newly inserted part in this training edition was the review of Valeo’s KPIs, from the 2018 Integrated Report. The review has been conducted according to the standards of the Key Performance Indicators Management Framework v2.0.

Participants found highly attractive the Value Flow Analysis in the KPI Selection session. Moreover, one of the most appreciated Performance Management Tools used during the session and which are also part of the TKI Toolkit were the Scorecard and KPI Documentation Form.

Looking forward to checking what Valeo’s potential 7th group finds most attractive in the Certified KPI Professional training course.

sydney

Course Stories – TKI comes home Down Under – Sydney

October 2nd, 2019 Posted by Events 0 thoughts on “Course Stories – TKI comes home Down Under – Sydney”

Between the 13th – 15th May and 28th – 30th August 2019, The KPI Institute has successfully organized two new editions of our worldwide renowned course – The Certified KPI Professional in Australia’s most vibrant city, Sydney.sydney

Regarding the course itself, The Certified KPI Professional, C-KPI for short, brought a comprehensive new world of insights into how organizations can and should strive for a continuous optimization of their performance operation and performance management processes.

 “A fantastic and well-structured course, which really puts into perspective how to effectively set up KPIs for your organization. Very relevant, easily understood and very applicable to my field of work. It is highly recommended”. – Jane Rowe, ACT NoWaste, Transport Canberra & City Services

During the 3-day learning experience, the 13 attendees, as Performance Specialists, General Managers and Directors of several Australian-based organizations from the Utilities, Healthcare, Pharmaceuticals and Government Sector, had the opportunity of being guided by one of our foremost consultants, Andrea Minelli.

The attendees, via a combination of theoretical notions and hands-on-practice exercises and case studies, had the possibility to better understand and practice the following concepts:

  • What is a Performance Management Framework and how to bring it to life;
  • How to strategically select the relevant KPIs and why;
  • How to implement best practices associated with the selection of relevant KPis;
  • How to set realistic yet challenging targets;
  • Ensuring the creation of a sound performance framework supporting a performance-oriented culture.

sydney

The course is hands-on practice and extremely useful, with relevant topics and materials. It allowed us to find performance mistakes that we often do when we manage our departments or teams. Very impressed with the presenter, Andrea.” – Denis Nascimben, Sydney Water

Course Journal

This certification course has provided a solid theoretical and hands-on practical foundation on how to optimize all the tools that are part of the performance management system.

Day I

During the first day of the learning experience, participants have been exposed to several concepts associated with KPIs, the Performance Management Architecture and most importantly, building a proper Framework that will set up a sound foundation of the system per se.

Constructive comparisons were made between the performance management system currently implemented within the participants’ organization and the best practices found at an international level.

Day II

The second day featured a full-on hands-on approach, where participants worked in different groups and focused their efforts on understanding and applying best techniques associated with KPI selection and how to strategically align, KPIs and corporate objectives among all the organizational layers.

Understanding the behind-the-scenes of the KPIs selection process was a primary source of discussion among attendees.

Day III

As the final day approached, participants discussed about the importance of not only selecting KPIs, but also of implementing best practices in setting up realistic, yet challenging targets for each KPI.

A customized simulation was created in order for the participants to apply those practices in their own organizational contexts.

Overall, the course has offered participants, all in senior managerial positions, the chance to practice implementing some of the best practices found at a global level, within their own Performance Management System Frameworks.

“The KPI training course is exceptionally important for anyone who would like to know more about their business, how to set their objectives and, most importantly, how to achieve them. The facilitator delivered the message, easily but effectively, allowing us to understand the subject matter and above all, how to efficiently implement the knowledge gained. Highly recommended”. – Musawath Shams Zahedee, Radiant Pharmaceuticals

Want to know more about Performance Measurement and Management?

As performance is a continuous concern for organizations, do not hesitate to contact us and we will be more than pleased to assist you throughout your performance measurement and management journey!

If you are interested in improving the maturity of your performance measurement and management practices currently implemented in your organization, be sure to visit our training calendar and assess what best suits your learning requirements.

Among the key Business Benefits for attendees interested in  Performance Managements courses are:

  • Improve the performance of your company by practicing a sound framework for KPI measurement;
  • Obtain better business results by selecting the right KPIs to monitor for your company;
  • Generate value from using KPIs by optimizing the data collection process.
  • Implement best practices that lead to an organizational culture that is performance-oriented
  • Ensure a robust alignment between the strategic objectives and the KPI measurement framework.

Otherwise, if a customized training course best suits your needs and time-frame and you would like to know more details about it, please do not hesitate to contact Andrea Minelli, directly at andrea.minelli@kpiinstitute.com.

Wishing you best of performance!

ecademy

Course Stories: a TKI & ECADEMY JNS Smartnet Limited Partnership in Dhaka, Bangladesh

September 9th, 2019 Posted by Events 0 thoughts on “Course Stories: a TKI & ECADEMY JNS Smartnet Limited Partnership in Dhaka, Bangladesh”

The dissemination of best practices in the field of Performance Measurement and Management continue with a new successful edition of our renowned course – The Certified KPI Professional in another promising market of the Asia-Pacific Region. The KPI Institute, in partnership with ECADEMY, hosted the C-KPI course in Bangladesh’s business centre and capital, Dhaka, between the 1st – 3rd August, 2019.ecademyECADEMY is a Dhaka-based, training venture of JSN SMARTNET which is a wholly owned subsidiary of Jalal Ahmed Group of Companies offering high quality IT, Project Management, Data Analytics and Soft Skill’s training and education services maintaining leading international standard within the country.

Regarding the course itself, the Certified KPI Professional – C-KPI for short, brought a comprehensive new world of insights into how businesses can and should strive for a continuous optimization of their performance operation and performance management processes.

During the 3-day learning experience, top ranking executives of several organizations from the Telecommunication, Textile and Furniture industries, had the opportunity of being guided by one of our foremost consultants, Andrea Minelli.

The attendees, via a combination of theoretical notions and hands-on-practice exercises and case studies, had the possibility to better understand and practice concepts that are applicable in the current Bangladeshi corporate contexts, such as:

  • How to strategically select the relevant KPIs;
  • How to align strategic objectives and KPIs among different organizational layers;
  • How to benefit from a sound Performance Management Architecture and Framework;
  • How to build a sound data gathering and data reporting Framework.

Course Journal

This certification course has provided a solid theoretical and hands-on-practice foundation on how to optimize all the tools that are part of the performance management system.

Day I

During the first day of the learning experience, participants have been exposed to several concepts associated with KPIs and the Performance Management Architecture. Most importantly, they learnt the steps to building a proper framework that will set up a sound foundation for the system.

Constructive comparisons were carried out, between the performance management system currently implemented within the participants’ organization and some of the best practices around the world.

Day II

On the second day, we took a practical approach when it came to one of the most important phases of a Performance Management System’s implementation, which is the selection and alignment among organizational layers of KPIs and Strategic Objectives. Understanding the behind-the-scenes of the KPI selection process was a great source of discussion among the attendees.

Day III

As the final day approached, participants talked about the importance of not only selecting KPIs, but of also implementing best practices in setting up realistic, yet challenging targets for each KPI. Therefore, we put together a customized simulation, in order for the participants to apply those practices in their own organizational context.

The final session ended with a thorough discussion around the alignment of individual KPIs with corporate objectives, and being able to measure the contribution that each division head will have to achieve in order to meet the aforementioned objectives.

Overall, the course has taught the participants, all in managerial positions, how to implement some of the best practices in the industry, within their own Performance Management System Framework.

Want to know more about Performance Measurement and Management?

As performance is a continuous concern for organizations, do not hesitate to contact us and we will be more than pleased to assist you throughout your performance measurement and management journey!

If you are interested in measuring & improving the performance of your company, be sure to check out The KPI Institute or ECADEMY’s website from time to time, for more details on upcoming performance measurement and management courses.

Among the key Business Benefits for attendees interested in the C-KPI course are:

  • Improve the performance of your company by practicing a sound framework for KPI measurement;
  • Obtain better business results by selecting the right KPIs to monitor for your company;
  • Generate value from using KPIs by optimizing the data collection process.
  • Implement best practices that lead to an organizational culture that is performance-oriented

Otherwise, if a customized training course best suits your needs and you would like to know more details about it, please do not hesitate to contact Andrea Minelli directly at, andrea.minelli@kpiinstitute.com.

Wishing you best of performance!

tki bliss

Course Stories: KPIs in Cameroon – TKI & Bliss Business Academy

July 16th, 2019 Posted by Events 0 thoughts on “Course Stories: KPIs in Cameroon – TKI & Bliss Business Academy”

Back between the 15th – 17th of April, earlier this year, Andrea Minelli, Management Consultant for The KPI Institute, in partnership with Bliss Business Academy, facilitated the first ever edition of our worldwide renowned course – The Certified KPI Professional, in French, in Cameroon’s economical capital, Douala.tki bliss

Bliss Business Academy is a Multi-Disciplinary Consulting and Training firm, whose primary objectives is that of providing and disseminating HR best practices for Cameroon and Central Africa-based organizations.

Thanks to Bliss Business Academy’s visibility as a leading training and advisory services provider in Cameroon, the French-speaking course received widespread interest from Cameroonian professionals, mostly from top-ranking representatives of the leading companies operating in the country.

The Certified KPI Professional – C-KPI for short, brought to Cameroon a whole new series of insights and best practices from the field, specifically how businesses can and should look to optimize their operations and management procedures.

“The course is hands-on practice and it allows us to find performance mistakes that we often do when we manage our departments or teams in terms of setting objective, KPIs but above all setting up expectations of performance results” – Mokala Yannick Stephane, Surgeon-Dentiste, Dental Cabinet MyDentist 

During the 3-day learning experience, participants mastered the following crucial concepts, through practical, customized exercises and case studies:

  • What is a Performance Management Framework and how to bring it to life;
  • How to implement best practices associated with the selection of relevant KPIs;
  • How to set realistic, yet challenging targets;
  • Ensuring the creation of a sound performance framework, supporting a performance-oriented culture.

tki bliss

“The C-KPI Professional is a comprehensive learning experience that allows to clearly understand and better manage the world of KPIs, and no matter the degree of maturity of your organization, you will certainly upgrade your performance measurement skills” – Belinda Ngounou, HR Supervisor, Bliss Business Academy.

The course had 15 attendees, mostly HR Managers, Finance Directors, QHSE Engineers, Customer Management Managers, from some of the biggest companies in Cameroon, with diverse industry backgrounds, from training and education, to banking and logistics.

Course Journal

This first edition of the Certified KPI Professional in Cameroon provided a solid theoretical and hands-on-practice foundation on how to optimize all the tools that are part of the performance management system.

Day I

During the first day, participants were introduced to a series of exercises associated with standard elements of performance management such as KPIs, milestones & value statements, and assessed how to build a Performance Management Framework Architecture and ensure good governance.

Day II

The second day was dedicated to practical training, aimed towards one of the most important phases of implementing a Performance Management System, which is the selection and alignment of KPIs and strategic objectives, among the numerous organizational layers.

Understanding the behind-the-scenes of the KPI selection process was a great source of discussion among attendees.

Day III

During the final day of the learning experience, by making use of customized exercises, attendees managed to fully grasp the process of documenting a KPI, setting up realistic, yet challenging targets and ensuring they possess a robust data collection process.

As a call to action, participants listed down the main takeaways from this learning experience, with the objective of implementing them in their own organizational contexts.

“The attended course, provided great added-value, allowing to better understand and manage the performance management framework, implementing best practices on how to improve overall productivity” – Mohamadou Aminou Bachirou, QHSE Manager, AMT Cameroon.

Want to know more about Performance Measurement and Management?

As performance is a continuous concern for organizations, do not hesitate to contact us and we will be more than pleased to assist you throughout your performance measurement and management journey.

Take this course for example. The top 3 Key Business Benefits it brings for an organization are as follows:

  • Improve the performance of your company, by practicing a sound framework for KPI measurement;
  • Obtain better business results, by selecting the right KPIs to monitor for your company;
  • Generate value from using KPIs, by optimizing the data collection process.

If you are interested in measuring & improving the performance of your company, be sure to check out The KPI Institute or Bliss Business Academy ’s website from time to time, for more details on upcoming French-speaking performance measurement and management courses.

If you would like to inquire about or register for our upcoming courses, or request further information regarding in-house training courses, please contact the following:

Wishing you the best of performance!

phili course

Course News – a TKI & GCSS INC Partnership in Manila, Philippines

July 9th, 2019 Posted by Events 0 thoughts on “Course News – a TKI & GCSS INC Partnership in Manila, Philippines”

Between the 3rd – 5th of July, 2019, The KPI Institute in partnership with GCSS Inc, has successfully organized another edition of our worldwide renowned course – The Certified KPI Professional, in Manila, Philippines, customized for the country’s largest shopping centre operator and one of the top mall operators in Southern Asia region.GCSS

GCSS Inc is a Manila-based, Management Consultant and Corporate Training Firm offering flexible range of solutions, to support its diversified client base in attaining its corporate goals and strategic objectives in critical areas such as sustainability, information security and process and people management.

In regard to the course itself, The Certified KPI Professional – C-KPI for short, brought a comprehensive new world of insights into how businesses can and should strive for a continuous optimization of their performance operation and performance management processes.

During the 3-day learning experience, top ranking executives of the organization had the opportunity of being guided by one of our foremost consultants, Andrea Minelli.

The attendees, via a combination of theoretical notions and hands-on-practice exercises and case studies, had the possibility to better understand and practice the following concepts:

  • How to strategically select relevant KPIs and why;
  • How to align strategic objectives and KPIs among different organizational layers;
  • How to benefit from a sound Performance Management Architecture and Framework;

The course had over 15 participants, mostly Senior Managers, HR Vice President, Senior Mall Operations Vice Presidents, Marketing Vice President and several other key governance figures of the client organization.

Course Journal

This in-house course was organized with the purpose of disseminating best practices, via both theoretical and practical knowledge, associated with performance measurement and management practices.

Day I

During the first day of the learning experience, participants were exposed to several concepts associated with KPIs, Performance Management Architecture and most importantly, how to build a proper Framework that will set up a sound foundation of the system per se.

Constructive comparisons were made between the performance management system currently implemented within the client organization and the practices discussed.

Day II

A rather hands-on practice approach was chosen during the second day, whereby participants worked in different groups and focused their efforts on understanding and applying best techniques associated with KPI selection, and how to strategically align KPIs & corporate objectives among all the organizational layers.

Day III

As the final day approached, participants discussed about the importance of not only selecting KPIs, but also of implementing best practices and setting up realistic, yet challenging targets for each KPI. A customized simulation was created in order for the participants to apply those practices in their own organizational context.

The final session was dedicated to a thorough discussion about the alignment of individual KPIs with corporate objectives, and being able to measure the contribution each division head will have to achieve the aforementioned objectives.

Overall, the course enabled the participants, all in senior managerial positions, to implement the practices they had learnt, within their own Performance Management System Framework.GCSSWant to know more about Performance Measurement and Management?

As performance is a continuous concern for organizations, do not hesitate to contact us and we will be more than pleased to assist you throughout your performance measurement and management journey!

If you are interested in improving the maturity of your performance measurement and management practices currently implemented in your organization, be sure to visit our training calendar and assess what best suits your learning requirements.

Among the main key Business Benefits for attendees interested in the C-KPI course are:

  • Improve the performance of your company by practicing a sound framework for KPI measurement;
  • Obtain better business results by selecting the right KPIs to monitor for your company;
  • Generate value from using KPIs by optimizing the data collection process;
  • Implement best practices that lead to an organizational culture that is performance-oriented.

Otherwise, if a customized training course best suits your needs and you would like to know more details about it, please do not hesitate to contact Andrea Minelli directly at, andrea.minelli@kpiinstitute.com.

Wishing you best of performance!