Posts tagged "KPI"

Certified KPI Professional: using KPIs to drive business growth and impact

February 7th, 2024 Posted by Certification 0 thoughts on “Certified KPI Professional: using KPIs to drive business growth and impact”

In the era of information abundance, the challenge lies in determining which data drives informed decision-making. The ability to effectively measure and track performance has become essential in achieving business objectives and maintaining a competitive edge.

Yet, if you are uncertain about what to measure, how can you truly gauge your progress?

This is where key performance indicators (KPIs) step in as invaluable tools.

Course overview

The Certified KPI Professional course of The KPI Institute equips professionals with the expertise to construct a sound KPI measurement framework, from selection to centralized reporting of results

This comprehensive training program draws upon 19 years of research in KPIs and real-world best practices.

Participants can explore the transformative capabilities of KPIs and empower their organization with data-driven decision-making. They will learn to customize a measurement framework that aligns with their unique needs and know exactly where they stand on the path to success by reaching the course’s learning objectives:

  • Differentiate between objectives, KPIs and initiatives;
  • Gain insights into KPI selection within different contexts;
  • Apply best practice techniques for selecting KPIs;
  • Document KPIs in a standardized template;
  • Learn when and how to use benchmarking in target setting;
  • Optimize the KPI activation and data-gathering process.

Benefits and importance

By becoming a member of the international Certified KPI Professionals Community, you access a wealth of benefits, including:

  • Access to relevant performance data for informed decision-making;
  • Pre-populated tools facilitating KPI Measurement Framework implementation (10+ templates);
  • An innovative learning experience with a three-stage educational process;
  • Expanded business network;
  • 40 Continuing Professional Development (CPD) credits to include in the CPD records for your professional body, institute, regulator, or employer.

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours:

  1. Pre-course stage: This stage ensures a seamless transition into the training program. You will assess your current skills, engage with fellow participants through an interactive online forum, and lay the groundwork for a collaborative learning journey.
  2. Core-course stage: Participants can choose between attending live online sessions or engaging in face-to-face interactions. They will engage in experiential learning and a high level of interactivity, complete their Individual Learning Maps, and undertake the certification exam.
  3. After-course stage: Here, participants will engage in thought-provoking forum discussions and explore additional readings. They will be able to develop an actionable plan tailored to their organization’s needs.

The Certified KPI Professional course also provides participants with templates used in working with KPIs that will amplify their expertise in KPI management, including the Desired State of Evolution, Strategy Map, Performance Scorecard, and Performance Management System Architecture.

Course structure and methodology

The course encompasses a three-stage educational process with an expected duration of 40 hours:

  1. Pre-course stage: This stage ensures a seamless transition into the training program. You will assess your current skills, engage with fellow participants through an interactive online forum, and lay the groundwork for a collaborative learning journey.
  2. Core-course stage: Participants can choose between attending live online sessions or engaging in face-to-face interactions. They will engage in experiential learning and a high level of interactivity, complete their Individual Learning Maps, and undertake the certification exam.
  3. After-course stage: Here, participants will engage in thought-provoking forum discussions and explore additional readings. They will be able to develop an actionable plan tailored to their organization’s needs.

The Certified KPI Professional course also provides participants with templates used in working with KPIs that will amplify their expertise in KPI management, including the Desired State of Evolution, Strategy Map, Performance Scorecard, and Performance Management System Architecture.

Course syllabus

The core course comprises 10 learning modules:

  1. The world of KPIs
  2. Understanding KPIs
  3. KPI typology
  4. KPI taxonomy
  5. KPI selection
  6. KPIs in context
  7. KPI documentation
  8. Working with targets
  9. Data gathering
  10. Data visualization

Flexible learning options

The course is offered frequently in several languages to accommodate everyone’s schedule and language preferences.

Certification and recognition

Upon completion, participants will receive the following certificates (soft copy):

  • Certificate of Attendance: for course sessions participation;
  • Certificate of Completion: after fulfilling pre-course activities and passing the Certification Exam;
  • Certified Professional Diploma: upon successfully completing all three stages of the learning experience, as well as the full payment received by the contractor;
  • CPD Certificate of Attendance: provided once you achieve Professional Status.

It’s time to maximize your organization’s potential through effective performance measurement. Become a certified KPI professional and enroll today!

***

For any inquiries or further information, feel free to reach out:

Adrian Brudan

General Manager – TKI EMEA

Email: [email protected]

LinkedIn Profile: adrianbrudan

WhatsApp: 004 0721 233 084

 

Groundwork for success: new report shows how to overcome KPI selection challenges

October 12th, 2023 Posted by Publications, Research 0 thoughts on “Groundwork for success: new report shows how to overcome KPI selection challenges”

Key performance indicator (KPI) selection is similar to laying the groundwork for a strong structure. KPIs are the building blocks of performance measurement, enabling informed decision-making for organizations.

In the same way that building foundations are tailored to the terrain, KPIs ensure companies stay on track toward their goals. It is possible to develop misguided strategies if KPIs are selected incorrectly. However, KPI selection is not easy. In fact, one of the top three issues in strategic planning is identifying the appropriate KPIs, as indicated by the State of Strategy Management Practice in 2022, an international research study by The KPI Institute (TKI).

According to Aurel Brudan, CEO of TKI, choosing the right KPIs is a multifaceted undertaking due to the interdependencies inherent in the process. He explains that the process requires, among other things, extensive research for internal and external documents, the participation of internal stakeholders, and the adaptability to shifting environments or business priorities.

On top of those challenges is the need to determine the quality and attributes of KPIs a company should select. Mihai Toma, TKI’s Managing Director of Consulting Services, recommends that organizations choose KPIs that are useful, reflecting quantitative expressions for achieving key goals. KPIs should also be specified properly, with no jargon or complex concepts. Furthermore, balance is critical, with two KPIs for each target preferably monitored to avoid potential imbalances and enable a full performance review.

Given these challenging requisites, how should organizations approach KPI selection? Similar to how engineers analyze the structural requirements and complexities of a building, organizations must meticulously evaluate their unique needs and objectives when selecting KPIs. The whitepaper titled “TOP 10 KEY PERFORMANCE INDICATORS 2023: Expert Tips for Choosing the Right Metrics” details the structured method designed by TKI for choosing KPIs and provides strategies for overcoming the most common obstacles in the process. Moreover, the report highlights the most popular KPIs in 2023 on smartKPIs.com, the largest repository of documented KPIs.

Download the free whitepaper now, and do not miss the upcoming “Top 10 KPIs – 2023 Extended Edition” for deeper industry insights. Follow the  TKI’s LinkedIn page to stay updated!

KPI news: The KPI Institute’s research shows today’s most popular KPIs

January 25th, 2023 Posted by KPIs, Research 0 thoughts on “KPI news: The KPI Institute’s research shows today’s most popular KPIs”

Reports featuring the most popular KPIs of 2022 are now all available at The KPI Institute’s Marketplace platform. This series covers different contexts in which KPIs can be used by professionals and offers up-to-date information and resources on selecting and using KPIs.

The most popular KPIs were processed based on the data from smartKPIs.com, the world’s largest database of documented KPIs. In every report, users will find a KPI profile, analysis, notes on KPI reporting, and other details pertaining to performance measurement.

Explore the most popular KPIs in their respective industries or areas through the KPI of the Month poster collection, which can be downloaded for free:

KPI of January: # Days on market – measures the number of days a property stays on the market on average, between the listing for sale and the contract signing

KPI of February: # Berry ratio – measures the ratio of an organization’s gross profits to operating expenses

KPI of March: % Production First Time Yield (FTY) – measures the percentage of good units produced as per specifications from the first run of the process, out of the units going into the process

KPI of April: % Hospital bed occupancy rate – measures the percentage of beds in the hospital that are occupied by patients on a daily basis, out of the overall number of hospital beds

KPI of May: # Pick-to-ship cycle time for customer orders – measures the average time (in hours or days) from the moment of picking the order to the moment of shipping the product to the client

KPI of June: # Liquidity ratio – measures the available cash or other assets easily convertible into cash that could cover short term payables

KPI of July: % On time departures – measures the percentage of flights that are departing within 15 minutes from the initially scheduled take-off time out of the total number of flights scheduled for departing

KPI of August: % Project schedule variance – measures the variance in terms of schedule, revealing the alteration between the planned project timeframe and the actual project phase

KPI of September: % Production uptime – measures the percentage of the utilized operation time, from the planned available production time

KPI of October: % Employee turnover – measures the rate at which employees leave the organization in a given period

KPI of November: # Lost Time Injury Frequency Rate (LTIFR) – measures the number of work-related incidents generating time loss that are occurring per one million hours worked

KPI of December: $ Revenue Per Available Seat Hour (RevPASH) – measures the restaurant’s revenue on a per available seat hour basis.

For more information on the research reports, get in touch with Cristina Mihăiloaie, Business Unit Manager – Research Division: [email protected] | +61 (390) 282 223 | +40 (749) 424 517

 

Top 5 Most Popular Live-Online Training Certifications at The KPI Institute

January 4th, 2022 Posted by Certification, Courses, Events 0 thoughts on “Top 5 Most Popular Live-Online Training Certifications at The KPI Institute”

If 2020 was the year for survival mode, 2021 was the year for adapting to changes that came our way. Adaptability is not just about keeping up with modern technologies and trends. It’s more about how we use them to accelerate change and foster a culture of innovation in the workplace, and this won’t be possible without valuing learning and development.

That is why The KPI Institute continues to deliver quality live-online certification programs in strategy and performance management. These learning sessions are designed to help organizations and professionals address business challenges, gain competencies, and achieve results.  They are packed with tools, frameworks, resources, exercises, and expert recommendations.

Before we put 2021 behind us, let us revisit the courses that made a mark on you. According to our data, here are the top live-online training programs of The KPI Institute that received the highest number of participants last year.

  1. KPI Certified Professional and Practitioner: “Embedding more than 15 years of research, this educational program will provide you the necessary knowledge and skills to differentiate yourself from other professionals through a rigorous and structured approach to measuring performance.”
  2. Strategy and Business Planning Professional Certification: “The course aims to offer participants a chance to build up a strategic mind-frame, understand key strategy planning concepts, use strategy planning tools, in individual and team exercises, and reflect on the best practices in the field through case studies and debates.”
  3. Balanced Scorecard Management System Professional Certification: “The training course provides the pillars, tools, and resources required for an immediate application and Balanced Scorecard Management System in your own organization.”
  4.  Certified Performance Management Professional and Practitioner Certifications: In this course, participants will “Obtain a premium recognition for your competencies both as a professional and practitioner to demonstrate your ability to monitor and improve current performance levels in different scenarios, in a standardized and effective manner.”
  5. Certified OKR Professional: “The three-day course trains participants in how to set and work with OKRs and offers them the opportunity to get certified on the ability to deploy and use OKRs in accordance.”

To learn more about other certification programs, check out the Performance Management Training Calendar 2022.

Year-end Recap: The KPI Institute Identifies the Most Popular KPIs in 2021

November 29th, 2021 Posted by KPIs, Research 0 thoughts on “Year-end Recap: The KPI Institute Identifies the Most Popular KPIs in 2021”

most popular KPIs

The wave of changes in the past two years has compelled businesses to review their performance and realign their strategies to the times. The losses, leaps, and lessons vary in different industries, but organizations, from multinational companies to brick-and-mortar stores, have to answer the same question: What is the best “new normal” for us?

As businesses adapt to a rapidly changing environment and figure out what works for them, key performance indicators (KPIs) are more important than ever. KPIs can serve as the order beneath the chaos, helping organizations achieve and monitor a desired level of results for their activities.

The KPI Institute, carrying over 17 years of experience in the field, continues to share its expertise and knowledge on KPI best practices through the Top KPI reports. As the year comes to a close, we’ve bundled up the most popular KPIs released in 2021. The results are based on the data from smartKPIs.com, the world’s largest database of documented KPIs. 

This series of reports provides companies, practitioners, consultants, and professionals with updates and resources on how to select and use KPIs in their respective industries or functional areas. Each report features the profile of every KPI, analysis, notes on KPI reporting, and other information related to the performance management discipline.

2021 Top 25 KPIs

The Top 25 KPI reports present the most popular KPIs in various industries and functional areas, such as procurement/purchasing, marketing, production, human resources, customer service, hotels, restaurants, finance, and real estate development and transactions.

2021 Top 10 KPIs

Download the Top 10 KPI reports for different industries for a more compact version of the KPIs’ profiles, analysis, and in practice recommendations.

2021 KPI of the Month

Discover the most popular KPIs in their respective industries or areas through the KPI of the Month poster collection.

For more information on the research reports of The KPI Institute, get in touch with Cristina Mihăiloaie, Business Unit Manager – Research Division: [email protected] | +61 (390) 282 223 | +40 (749) 424 517.

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