May 29, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Corporate Social Responsibility is a key aspect in best business practices, having strategic importance which withdraws from its pervasiveness, and the impacts it has on firm competitiveness and market value. (more…)

May 27, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Web Analytics represents the study and analysis of website traffic and activity. Besides this obvious role, it also can be used as a tool for business and market research. Moreover, it is used to assess how effective a website is. KPIs in this field provide information about the number of visitors to a website, the number of page views, time spent on website and other information that is helpful in market research. (more…)

May 27, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Accounting is an area concerned with the financial reports of an organization, having the role to support decision making and to offer financial information for stakeholders. In order to prepare these reports, the management has access to detailed information regarding the entity’s financial performance. Accounts payable and receivable represent the records on balances with the creditors and the debtors of the entity. KPIs enable analysis and control on transaction processing and meeting payment / receipting terms. (more…)

May 27, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Accounting is an area concerned with the financial reports of an organization, having the role to support decision making and to offer financial information for stakeholders. In order to prepare these reports, the management has access to detailed information regarding the entity’s financial performance. KPIs in this field refer to specific monetary measures of stocks and flows, and also to how efficient the operation management, the systems and the controlling parts are. (more…)

May 27, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Risk Management refers to identifying, assessing and prioritizing the risks encountered by the organization, as well as to coordinating the necessary actions in order to minimize them. KPIs emphasize how important it is to monitor and control the probability and/or impact of unfortunate events. (more…)

May 22, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Finances deal with sourcing, budgeting, lending and spending money while also managing their time value and risk attached with the aim of generating high returns. As time passed, finances have turned into a complex science, in order to be able to best respond to the needs of the present business environment. Therefore, the technological progress, the market volatility and the regulatory environment have led to a great change in the traditional instruments used in this field before, shaping thus its evolution. (more…)

May 22, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Application Development is an IT subcategory and it refers to designing, developing and implementing new software products. KPIs in this field track both the quality and the quantity of the applications, with an emphasis on quality aspects though: the products have to be finished in time and according to the clients’ requirements, if the case. The truth is that software can be developed for a variety of purposes, for instance, to meet the needs of a client or business, those of potential users or for personal reasons. (more…)

May 22, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

eCommerce comprises the electronic sales by online stores of downloadable “soft merchandise”, such as music, e-books, e-newsletters, photos and video recordings, software and documents (direct e-commerce), online securities transactions as well as the provision of financial or other services. E-commerce transactions can be “business-to-business” (B2B) or “business-to-consumer” (B2C). KPIs refer to the process efficiency, the customer satisfaction and the means to do eCommerce. (more…)

May 22, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Research and Development (R&D) sums up the activities centered on organizational research, with the purpose of improving current situations and performance within the organization. According to the Organization for Economic Co-operation and Development (OECD), R&D refers to “creative work undertaken on a systematic basis in order to increase the stock of knowledge, including knowledge of man, culture and society, and the use of this stock of knowledge to devise new applications.” (more…)

May 22, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Knowledge and Innovation represents the support areas that facilitate the organization to have access, retain and efficiently use the expertise, know-how, skills, internal capabilities, as well as converting this knowledge and ideas into ways of improving the business: products / services, processes, added value of the organization to its stakeholders. Also, knowledge outside of the firm can be an important determinant for innovation and profitability. (more…)