The KPI Dictionary is launched! Explore over 4,800 KPI examples

April 16th, 2015, Melbourne, Australia – The KPI Institute announces the launch of KPI Dictionary – 4,800+ Key Performance Indicator Definitions, Volume 2: Industries, a publication that compiles for the first time a comprehensive list of KPI examples, definitions and calculations grouped by industries.

The result of a 7 years research program run by The KPI Institute, this KPI Dictionary complements the already published KPI Compendium, which lists over 20,000 KPI examples. The novelty in this new publication of The Institute is the inclusion of more details for each KPI example and the separation of the content in two volumes: volume 1 for examples grouped by Functional Area and volume 2 for KPI examples grouped by Industry. All volumes contain a unique KPI identification number that traces the example to its file on, a KPI examples database operated by The KPI Institute.


The KPI taxonomy presented in the dictionary covers different industries such as:

  • Agriculture
  • Arts and Culture
  • Construction and Capital Works
  • Customs
  • Education and Training
  • Financial Institutions
  • Government- Local
  • Government- State/ Federal
  • Healthcare
  • Hospitality and Tourism
  • Infrastructure Operations
  • Manufacturing
  • Media
  • Non-profit/ Non-governmental
  • Postal and Courier Services
  • Professional Services
  • Publishing
  • Real Estate/ Property
  • Resources
  • Retail
  • Sport Management
  • Sports
  • Telecommunications/ Call Center
  • Transportation
  • Utilities

“Key Performance Indicators (KPIs) are essential evaluation tools, yet they are often times misunderstood and improperly deployed. This KPI dictionary will help practitioners and researchers alike with getting a better understanding of what a KPI is, how it looks like and how it should be documented. The KPI Institute has added two key ingredients in producing this new publication: a standardized approach to naming KPIs and a rigorous taxonomy which makes navigation among the 4,800 KPI examples easier for readers.” Aurel Brudan, CEO, The KPI Institute

The publication is available in paper copy on Amazon (order here).

About is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories.

About The KPI Institute

The KPI Institute is the global authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and learn with KPIs. It developed the first KPI Management Framework and operates several research programs dedicated to performance management, strategy, Balanced Scorecard and Key Performance Indicators. Over the last 11 years, The Institute assisted over 28,000 organizations in finding solutions to their KPI needs.

Media Contact

Adelina Chelniciuc, The KPI Institute, Tel: +40 741 511180, Email: [email protected]

The KPI Institute April 17th, 2015 Broad Topics, Research Tags: