Speed, stability, and effectiveness are more than industry buzzwords—they define how organizations compete in a rapidly changing landscape. As industries race to launch products faster, retain talent amid shifting work dynamics, and convert leads into loyal customers, three key performance indicators (KPIs) stand out as mission-critical: # Time to Market, # Employee Tenure, and % Conversion Rate.

Recent data from a Gartner survey reveals that 45% of product launches are delayed by at least one month, with these delays making companies far more likely to miss their internal targets. At the same time, median employee tenure has dropped to 3.9 years as of January 2024—the lowest since 2002—underscoring the growing difficulty of maintaining workforce stability. Meanwhile, average landing page conversion rates reached 6.6% in Q4 2024, offering a benchmark for organizations striving to turn interest into action. Together, these indicators tell a compelling story: sustainable success depends not only on moving quickly but also on keeping talent engaged and transforming opportunities into measurable results.

In this article, we spotlight three key indicators from the third quarter of 2025—exploring how organizations perform in terms of innovation speed through # Time to market, workforce stability through # Employee tenure, and marketing effectiveness through % Conversion rate.

KPI of July: # Time to market – This indicator tracks the duration between a product’s initial concept and its launch, serving as a measure of how efficiently an organization drives innovation from idea to execution.

This indicator is crucial for organizations aiming to stay competitive in today’s fast-moving landscape. While it may seem straightforward, its measurement is influenced by various factors. To ensure accurate assessment and meaningful benchmarking, download the free digital poster from the TKI Marketplace.

KPI of August: # Employee tenure – This measures the average length of time employees remain with their organization, providing insight and revealing trends into overall workforce stability and retention over time.By segmenting data by demographics or role duration, managers can make more informed decisions on promotions, rotations, and tenure-related benefits—supporting fair and strategic workforce planning. Explore this indicator further by downloading the digital poster from the TKI Marketplace.

KPI of September: % Conversion rate – This reflects the percentage of individuals who take a desired action—such as making a purchase or signing up—out of the total exposed audience, offering a clear view of how effective an organization’s marketing strategies are in driving engagement and results.

How well does your organization turn interest into action? Benchmark your % Conversion Rate against industry standards and discover ways to measure it more effectively. Download the digital poster from the TKI Marketplace to learn more.

These digital posters are part of the KPI of the Month series by The KPI Institute. It is a free infographic series designed to provide practical insights into the application of key performance indicators. Each edition focuses on one specific KPI, offering clear explanations of terminology, addressing common challenges in its use, and outlining essential details such as its definition, calculation, Balanced Scorecard relevance, data profile, typical targets, and actionable recommendations. Explore the other featured KPIs from the past quarters, visit the TKI Marketplace today!

Similar to how a rowing team synchronizes its strokes to move swiftly across the water, organizations must align their strategy, execution, and performance management practices to stay on course. The 2025 State of Strategy Management Report captures this dynamic, offering an in-depth view of how strategy and performance management practices are unfolding across the Middle East and North Africa (MENA) and Gulf Cooperation Council (GCC) regions.

This year, the majority of participants came from Saudi Arabia (91%), followed by the United Arab Emirates (UAE) and Egypt (3% each), with smaller representation from Jordan, Qatar, and other MENA countries. Public and social services formed the largest industry group (36%), followed by professional services (21%) and industrial sectors (15%). Respondents were almost evenly split between public (50%) and private (43%) institutions, with not-for-profit organizations making up 7% of the respondent pool. This balanced representation ensures that the findings can be generalized and reflect both government priorities and private-sector dynamics.

What’s new in the report

This fourth edition of the State of Strategy Management Practice Report uses a more refined approach than in previous editions. More than just documenting the current state of strategic practice, the report also seeks to drive meaningful improvement. As Daniela Vuta, Chief Operating Officer at The KPI Institute, explains, “Our vision is to create a collaborative resource that equips the leaders and practitioners on the front lines of business excellence with the insights necessary to turn strategic intent into operational reality.”

Vuta emphasized that the report’s impact is twofold: first, to deliver a data-driven perspective that pinpoints the planning-execution gap, replacing assumptions with clarity on challenges such as weak cross-functional coordination.

Unlike earlier editions that relied on a single, comprehensive questionnaire requiring all participants to answer every topic, the 2025 study employed subject-specific surveys: strategy planning, strategy measurement, and strategy execution. This shift enabled deeper insights, reduced respondent fatigue, and encouraged broader participation.

Another key enhancement was the release of an Arabic version of the survey. To ensure both accuracy and cultural relevance, a rigorous translation protocol was followed, which included stages of professional translation, back-translation, and evaluation by bilingual experts familiar with regional business terminology.

Bridging evidence and experience

Through the State of Strategy Management – 2025 MENA Report, The KPI Institute aims to inspire organizations to break free from strategic inertia by adopting proven best practices and turning research data into a solid foundation for informed decision-making and agile improvement initiatives.

Beyond quantitative findings, this year’s report integrated semi-structured interviews with strategy and performance management professionals across various industries in the MENA region. Each interview, lasting between 30 and 45 minutes, offered participants the opportunity to share practical experiences, challenges, and success stories. These qualitative insights enrich the survey findings and provide a holistic view by adding real-world perspectives and contextual examples.

According to Vuta, “The Voices from the Field section complements the quantitative data, providing practical context and real-world examples that enrich the analysis. This approach, combined with a reduced margin of error (between 5% and 6%), ensures the report offers a superior standard of precision for strategy practices across the MENA region.” 

The 2025 edition also introduces several new features designed to guide readers through the material. These include a one-page roadmap outlining the report’s structure, a high-level overview of the most significant findings, and a concluding section that consolidates insights and highlights the evolving direction of strategy management practices in the MENA region. Beyond presenting data, the report places strong emphasis on practical application. Each section contains recommendations from strategy and performance management experts and offers actionable steps organizations can take to strengthen their strategy management efforts.

By combining data-driven results with expert commentary and firsthand accounts, the State of Strategy Management Practice – 2025 MENA Region Report delivers a comprehensive view of current trends in the field. It equips leaders with evidence-based findings and actionable guidance to close gaps, overcome challenges, and drive smarter decisions. To access detailed results and practical recommendations for advancing your strategic journey, download the full report via the TKI Marketplace.

**********

From The KPI Institute

This report is more than a collection of data; it is a strategic resource that redefines excellence. While the focus is on the MENA region, the challenges identified—the execution gap, the need for alignment, and the difficulty in shifting from instinct to data-driven decisions—are universal. What MENA organizations are learning and implementing in their active effort to reinvent themselves serves as a powerful observation window and a set of applicable lessons on a global scale. 

We urge you to use this study not only to benchmark your performance but also to challenge your own assumptions. Our role at The KPI Institute is to empower the world to achieve performance excellence, and this report is the tool that will help you navigate strategic complexity, turning your vision into lasting impact and measurable results. True performance excellence requires a holistic, agile, and well-executed strategy; this report shows the way.

Daniela Vuta

Chief Operating Officer

According to the World Economic Forum’s Future of Jobs Survey, 86% of employers expect artificial intelligence (AI) and information processing technologies to significantly impact their business by 2030. However, realizing this potential faces a major challenge: the shortage of skills needed to support its integration. Nearly half of global executives identify this as the top barrier to adoption, followed by lack of leadership vision and high costs. In response, 77% of employers plan to upskill or reskill their workforce by 2030, while many also aim to hire AI-proficient talent and reorient business models. Yet, alongside opportunity, there is disruption: 41% of organizations expect to reduce staff as AI capabilities evolve. 

Amid the accelerating shift toward AI-driven operations, the Functional Areas Enablement Institute (FAEI)—a research-driven entity within The KPI Institute ecosystem dedicated to enhancing operational efficiency across key functional areas—has developed the Certified AI Enablement Professional course in partnership with The KPI Institute. This course is designed to meet the increasing demand for professionals skilled at applying AI technologies, especially natural language processing (NLP). It empowers them to effectively engage with AI systems, leverage foundation models, and implement AI strategies aligned with organizational goals. By fostering AI literacy and cultural readiness, the course aims to drive sustainable growth in AI-enabled enterprises. 

The Certified AI Enablement Professional course stands apart from other AI training programs by leveraging FAEI’s proprietary AI Enablement Framework, which offers a systematic approach that guides organizations from early-stage readiness to full integration across the business. The framework covers critical components such as the strategy roadmap, governance, performance metrics and analytics, maintenance mechanisms, and capacity building. At its core, this course supports the alignment of technology with goals, resources, and talent. This approach allows businesses to optimize AI applications, navigate potential challenges, and deliver greater value, all with the goal of driving cost savings through higher efficiency and productivity. 

Offered by maentae, a premier provider of transformative learning experiences, the Certified AI Enablement Professional course arms participants with practical knowledge in areas such as NLP, prompt engineering, and AI deployment, complemented by access to handbooks, templates, and implementation toolkits. The course’s modular structure spans 10 agendas, from fundamentals to advanced practices, and is delivered through a flexible three-stage learning process: pre-course preparation, in-person or online training, and post-course application. For more information, visit these links: Live- Online: Certified AI Enablement Professional and Face-to-Face: Certified AI Enablement Professional.

**********

Editor’s Note: This article was first published in the News section of Performance Magazine Issue No. 33, 2025 – The AI Edition. To explore more AI-focused insights, download the free digital copy of the magazine via the TKI Marketplace. A print edition is also available on Amazon, subject to standard printing and shipping fees.

Secure your spot today and take the first step toward turning your strategic vision into meaningful impact. Register now HERE.

A clear vision provides the foundation for growth, offering direction and purpose to an organization. Yet, many strategies fail not because the vision is weak, but because execution falls short. Turning big ideas into tangible outcomes requires more than ambition—it demands structure, alignment, and commitment across teams. The real measure of success lies in bridging the gap between what is envisioned and what is achieved.

In light of this, The KPI Institute is hosting the upcoming webinar, “Turning Strategic Vision into Action,” on September 23 at 11:00 AM Gulf Standard Time (GST). The session will run for 45 minutes of presentation, followed by a 15-minute question and answer (Q&A) to address participants’ specific questions. Anchored in insights from the upcoming edition of the State of Strategy Management Practice – MENA Region Report, which carries the same title, this webinar offers an opportunity to connect research with practice.

About the State of Strategy Management Practice Report

The State of Strategy Management Practice MENA Region Report offers an in-depth look at the latest trends, challenges, and emerging practices shaping the field of strategy management today. More than a data-driven study, it serves as a practical resource and catalyst for change, providing valuable insights that organizations can use to strengthen their strategic capabilities. For professionals, the report functions as a benchmarking tool that can help them evaluate current practices, identify gaps, and adopt more effective approaches to address real-world challenges. Follow The KPI Institute on LinkedIn to be the first to know when the report is released and to get your copy.

Why You Should Attend

This webinar is designed to equip professionals with the insights needed to make strategy execution a strength within their organizations. Participants will discover how to close the gap between strategy and operations, ensuring that high-level goals are effectively translated into action. The session will also explore practical methods to turn objectives into concrete roadmaps, align stakeholders to build stronger collaboration, and empower teams to take ownership of results. Moreover, it will provide solutions to common barriers that often stand in the way of successful execution.

Meet the Facilitators

The session will be led by Cristina Mihăiloaie and Teodora Gorski, who bring over 25 years of combined experience in strategy and performance management across multiple industries and regions.

Cristina Mihăiloaie is the Technical Director of Systaems, the consultancy division of The KPI Institute, with more than 13 years of expertise in strategy and performance management. Over the last decade, she has been actively engaged in research, training, and advisory work, guiding organizations in leveraging KPIs to accelerate growth and build stronger management systems. Advocating for impactful strategy planning and performance management, Cristina has supported organizations across North America, Europe, and the GCC in tailoring and applying best practices to their local contexts.

Teodora Gorski is a Strategy and Performance Management expert with more than 12 years of international experience spanning consulting, advisory, and executive education. In her role as Managing Director MENA at The KPI Institute, she oversees regional operations and supports organizations in enhancing their strategy and performance practices. She also leads Strategic Partnerships & Growth at the Global Performance Audit Unit, where she drives initiatives that foster performance maturity across government, corporate, and academic sectors.

Eric Lynn, senior learning Manager at Microsoft, offered a clear message in an interview featured in Performance Magazine – Print Edition, No. 32 (The Employee Performance Edition): performance culture starts with clarity—and leaders who set the tone.

Lynn, who also serves as a professional coach in Microsoft’s Customer and Partner Solutions (MCAPS) organization, explained that without clear standards, workplace culture risks becoming inconsistent and reactive. With nearly two decades of experience in learning and development, he draws from a background in sports administration and leadership, applying strategic thinking to how teams function.

“In a performance-based culture, it is imperative to have transparency and clear standards,” he noted. That consistency allows individuals to focus, contribute, and move the business forward, especially as technologies like AI change the way work is distributed and measured.

He emphasizes that today’s workplace demands a more team-oriented approach. While individual contribution remains important, accountability now sits with leaders just as much as with employees. “If a member of the team is struggling, leaders must ask why—and what can be done to support them,” he said.

Lynn also cautions against over-reliance on incentives alone to drive results. A strong performance culture, he explained, requires alignment, trust, and a structure that allows individuals to act with autonomy. Without that, even the most well-designed reward systems may fall short.

One of the most practical tools he highlights is coaching based on curiosity. Replacing judgment with questions such as “What about…” or “Have we considered…” creates space for reflection and improvement, while still keeping performance expectations in focus.

Lynn’s advice is grounded in a simple principle: when employees know what is expected of them, and when standards are consistently applied, performance improves. Leaders, in turn, can focus on supporting long-term results instead of correcting short-term missteps.

To read the full interview, download Performance Magazine – Print Edition, No. 32 (The Employee Performance Edition) for free via the TKI Marketplace. Printed copies are also available for order on Amazon (printing and shipping fees apply).

With today’s advanced technologies and digital tools, especially the widespread adoption of artificial intelligence, collecting data has never been easier and accessible. Yet, despite the abundance of numbers, many organizations still struggle to transform this information into meaningful insights that drive decision-making.

To address this gap, the Global Performance Audit (GPA) Unit, the strategy and performance audit division of The KPI Institute, is hosting the second session of its Performance Excellence Webinar Series: “Strengthening KPI Practices for Better Decision-Making.” Scheduled for 16 September 2025, this live 60-minute session is open to all participants with free registration.

The webinar will be led by Teo Gorski, Head of Consulting Services at The KPI Institute, who will guide participants on transforming performance measurement from a bureaucratic checkbox into a true catalyst for decision-making. She’s also the Head of Strategic Partnerships and Growth at GPA Unit.

Why you should attend

• Spot the traps: In this webinar, you will learn how to identify low-maturity measurement habits, from data-driven confusion to over-engineered reports that go unread.
• Design key performance indicators (KPIs) with purpose: Discover how you can align indicators with strategy, ownership, and learning cycles so every number has a clear role.
• Govern for agility: Understand how you can keep the KPI system lean, decision-ready, and adaptable as organizational priorities evolve.

Who should attend

This session is designed for performance leaders, strategy professionals, project management office teams, and data owners—anyone tasked with turning metrics into meaningful action.

With practical insights and tools, the webinar promises to help participants streamline cluttered scorecards, focus on the KPIs that matter, and build governance systems that ensure lasting relevance.

Don’t miss this opportunity to strengthen your KPI practices and put your metrics to work. Register today! Visit the GPA Unit website for more information.

Performance Magazine has released its newest print issue, and this time, it focuses on one of the most defining changes in today’s workplace: AI in strategy and performance. Performance Magazine Issue – Print Edition, Issue No. 33 (The AI Edition) explores how artificial intelligence is influencing not just tools and workflows but the deeper layers of how organizations plan, execute, and evaluate performance.

The cover story features Cassie Kozyrkov, Google’s first ever chief decision scientist. Rather than echoing the dominant automation narrative, Kozyrkov calls for a return to disciplined thinking. Her reflections point to a core concern in strategy work today: how to make better decisions, faster, with the support of AI—not at the cost of human oversight. She draws attention to the difference between replacing judgment and reinforcing it, which frames much of what the rest of the edition explores.

Among the features is a practical explainer on how machine learning works, covering its core structure, main types, and underlying learning processes. Another article offers historical context that traces how AI has developed over time, helping distinguish durable progress from hype.

One article takes a closer look at the role of AI in strategy and performance, showing how machine learning models are being used to assess current conditions, simulate future outcomes, and support strategic direction. It also explores how AI contributes to performance management by helping set more accurate targets, cascade KPIs across levels, and monitor progress with predictive insights.

Several articles explore how AI is embedded in the daily flow of work. These cover its integration into familiar tools and platforms, the rise of AI agents, and the increasing importance of prompt engineering as a technical skill. On the governance front, readers will find a scan of AI regulatory developments around the world, focusing on how companies are adjusting policies and compliance mechanisms to match legal expectations.

The Interviews section brings in a mix of technical, academic, and legal perspectives. Alongside Kozyrkov are voices like Tarry Singh, Professor J. Mark Bishop, Frank Naussbaum, and Dr. Jon Truby, who discuss the operational, ethical, and structural implications of adopting AI at scale.

Closing the edition is a contribution from guest editor Islam Salahuddin, a data consultant and facilitator at Systaems. He is certified as a data analyst and trainer by Microsoft and is currently pursuing a master’s degree in AI. In his essay, he explores how much of the confusion around AI stems from language itself. Even the term “AI” can mean entirely different things depending on background or experience. This confusion, he argues, is especially present in business conversations, where abstract terms often blur rather than clarify. 

Performance Magazine Issue – Print Edition, Issue No. 33 (The AI Edition) is now available as a free digital download via the TKI Marketplace. Print copies can be ordered through Amazon, with standard printing and shipping fees applied.

Marketing is no longer solely defined by visibility. It now centers on building authentic relationships and consistently addressing the shifting needs and values of consumers. Organizations nowadays are required to implement strategies that are both evidence-based and adaptable. A well-structured marketing function, when aligned with long-term business objectives, plays a critical role in strengthening trust, enhancing operational effectiveness, and supporting sustainable growth.

To support professionals in measuring marketing performance more effectively, The KPI Institute has released the Top 25 Marketing KPIs – 2025 Edition. This edition highlights the most impactful key performance indicators (KPIs), selected based on real-world usage and relevance across industries. Covering metrics such as customer retention, brand awareness, and customer acquisition cost, the report serves as a reliable resource for organizations aiming to align marketing efforts with performance management best practices.

To provide a glimpse into the report, here are five of the top KPIs included in the 2025 edition:

1. # Net Promoter Score – Measures how likely customers are to recommend the company’s products or services to others.
2. % Customer retention – Measures the proportion of customers an organization retains over a specific time period.
3. % Brand awareness – Measures the level of brand recognition and recall among the target audience.
4. $ Customer acquisition cost – Measures the average expense incurred to acquire a new customer.
5. % Customer satisfaction with new products and services – Measures the percentage of satisfied customers with new products and services generated through innovation initiatives.

The Top 25 Marketing KPIs – 2025 Edition goes beyond listing metrics. It provides strategic guidance for enhancing performance measurement practices in today’s complex marketing environment. This edition includes in-depth articles that explore the KPI conceptual framework, common challenges in KPI usage, and ten practical tactics for improving implementation. 

Additionally, it features enhanced documentation templates with updated formats that emphasize the most critical information for each KPI, making them easier to understand, communicate, and integrate into existing performance systems. All KPIs in this report have been carefully reviewed and updated to reflect the latest business trends, ensuring that the resource remains relevant and actionable for today’s marketing professionals.

To explore the complete list of KPIs and discover how they can support your organization’s strategic and operational objectives, download the Top 25 Marketing KPIs – 2025 Edition from the TKI Marketplace. A printed edition is also available for purchase via Amazon. Secure your copy today and stay ahead in marketing performance management.

Created by The KPI Institute, a global leader in strategy and performance research and education, smartKPIs is the most comprehensive online resource of its kind. With over 21,000 real KPIs collected from organizations worldwide, the platform helps organizations and professionals define, compare, and select the right metrics faster and with greater confidence. Whether you’re setting key performance indicators (KPIs) for the first time or refining an existing performance framework, knowing where to look and what to look for makes a difference. Here are 10 things to know about smartKPIs:

1. Massive KPI database: smartKPIs is home to over 21,000 documented KPIs, making it the world’s largest searchable repository for real-world key performance indicators. These metrics are drawn from published reports, internal dashboards, and on-the-ground case studies.
2. Structured by domains and industries: The database is organized by industry, functional area, and even departmental level, helping users find context-relevant KPIs in seconds. This makes it ideal for benchmarking, performance system design, or refreshing outdated metrics.
3. Professionally documented format: Each KPI is described using a standardized structure that includes definition, calculation formula, data source, and usage recommendations. This eliminates ambiguity and makes it easier for teams to implement indicators consistently.
4. Quality assured by research analysts: Every entry is reviewed by a team of research analysts with expertise in measurement and performance management. This curation ensures the data stays reliable, relevant, and aligned with evolving business practices.
5. Updated with real-world insights: The platform is continuously updated with indicators from actual business scorecards, public reports, and newly published research. This gives users access to trends as they unfold across industries and geographies.
6. Supports KPI selection and cascading: smartKPIs helps users identify KPIs that align with strategic objectives and cascade them across organizational levels. Whether you’re managing enterprise strategy or tracking individual performance, it offers examples that scale.
7. Enables benchmarking across sectors: With thousands of KPIs covering both common and niche sectors, users can compare metrics across industries to see how others measure similar goals. It’s especially useful for organizations looking to innovate or localize best practices.
8. Integrates with learning tools and guides: Each KPI links to additional resources, such as toolkits, implementation guides, and online training offered by The KPI Institute. This creates a more complete support system for users looking to build internal capability.
9. Trusted by global users: From Fortune 500 companies to government agencies and non-profits, the database is used by strategy, HR, finance, and operations teams around the world. It’s a preferred reference for those designing performance systems from scratch or improving legacy setups.
10. Accessible with flexible plans: The platform offers a range of subscription options depending on organizational needs, from individual licenses to enterprise access. Users can also explore free samples before committing to full access.

For anyone working in performance design or KPI reporting, smartKPIs is more than a database—it’s a decision support tool. Visit the platform to explore real indicators, save time, and sharpen your measurement approach!

Employee performance is a constant focus for organizations that expect results. But achieving strong individual outcomes takes more than periodic reviews or general encouragement. It requires clear targets, regular feedback, relevant data, and well-defined processes.

This roundup brings together a full set of tools, guides, and learning materials from The KPI Institute. These references remain relevant across roles and time because they focus on practical action—planning, evaluating, developing, and following up on performance. Whether you’re an HR professional, manager, or business leader, you’ll find clear ways to align employees with goals, track progress, and improve results.

1. Employee Performance Evaluation: This session explains how to assess employee performance using objectives, key performance indicators (KPIs), competencies, and behaviors. It includes techniques for linking performance results with compensation and recognition.
2. Performance Improvement Essentials: Gain practical techniques for managing performance through data, structured follow-up, and clear accountability. The webinar introduces methods for tracking actions and reviewing progress across business units.
3. Understanding Personal Performance: This webinar focuses on individual performance tracking. It provides principles for setting personal goals and using tools and apps for measuring activity, effort, and progress.
4. Cross-Cultural Management: Explore key concepts for leading diverse teams, with guidance on navigating cultural dimensions, work style differences, and communication barriers.
5. Performance Magazine Issue No. 32, 2025 – Employee Performance Edition: Available as a FREE digital edition, this issue focuses on how culture connects to performance. It explores how systems, behaviors, and everyday practices contribute to consistent outcomes across teams and departments.
6. The Employee Performance Management Playbook: In this article, you’ll discover how to integrate individual goals, KPIs, and development plans into daily work through a structured performance planning approach.
7. The Human Resources KPI Dictionary: This dictionary presents a detailed structure of KPIs used across major HR areas. It helps with both setting up and refining performance measurement frameworks for departments and roles.
8. Top 25 Compensation and Benefits KPIs of 2011–2012: This collection of KPIs remains a valuable reference for anyone designing or refining compensation frameworks. Find some of the most viewed and widely used metrics for pay and benefits—complete with standard definitions, formulas, and practical suggestions.
9. Top 25 Retention KPIs of 2011–2012: These retention and engagement metrics continue to offer timeless insights for building long-term staff continuity. The report features key indicators used to track turnover, engagement, and related costs—ideal for guiding or benchmarking today’s HR strategies.
10. Individual Performance Management System – Guide: Access a comprehensive framework for building employee performance systems, featuring 15 editable templates like job descriptions, scorecards, and evaluation forms.
11. Individual Performance Evaluation and Follow-Up Templates: These templates help track performance activities and support review discussions. Tools include a daily activity log, feedback guide, initiative tracker, development plan, and rewards policy.
12. Quick Guides for Developing an IPM System: Support your implementation of performance processes with these step-by-step resources on behavior selection, objective setting, role assignments, and evaluation planning.

These resources give you the structure to plan, track, and improve employee performance across any department or team. Consistent output starts with consistent management!