Performance Magazine, the business publication of The KPI Institute, proudly announces the release of its Employee Performance Edition. This issue highlights how organizational culture drives employee performance and strengthens workplace engagement across various dimensions. Culture is increasingly recognized as a core driver of success, influencing how employees work, interact, and contribute to company objectives. The edition explores how cultural values can be applied to create environments where high performance is integrated into daily operations.

The cover story, “When Culture Becomes the System: How Continuous Performance Management Transforms Today’s Organizations,” discusses how continuous performance management systems, when aligned with cultural values, lead to more effective and consistent results. By embedding these principles into everyday activities, organizations can better align teams with business objectives and boost overall performance.

This edition also explores key trends transforming the workplace, including shifts in employee benefits, engagement, and satisfaction. It addresses the impact of phenomena like “The Great Detachment,” “dry promotions,” and presenteeism. It also examines the return-to-office debate, the influence of microcultures within teams, and the need for global organizations to build adaptive cultures that connect diverse employee backgrounds, support collaboration, and promote quick decision-making in a fast-changing world.

Interviews with industry leaders offer insights into creating a performance-oriented culture, highlighting the importance of transparency, collaboration, and trust in guiding organizational behavior. They also highlight how performance evaluations are shifting toward a greater focus on results, moving away from traditional ratings. The discussion also touches on sustainability’s role in organizational culture, emphasizing its value as a core principle rather than just a regulatory requirement.

As Performance Magazine celebrates its 10th anniversary, this edition marks the first issue of the year and kicks off a year-long celebration of a decade of leadership in performance management.

The digital version of Performance Magazine’s Employee Performance Edition is available for free on the TKI Marketplace, while the print version can be purchased on Amazon.

From powering vehicles on daily commutes to fueling airplanes across continents, from heating homes during cold seasons to generating electricity that lights up cities, oil and gas are deeply embedded in life. Even the production and transport of countless everyday items depend on these energy sources—we rely on them to keep the world moving and growing.

The oil and gas industry is one of the largest sectors in the world in terms of dollar value. According to IBISWorld, the industry generated an estimated $4.2 trillion in global revenue by the end of 2024. This reflects a compound annual growth rate (CAGR) of 6.0%, with a modest 1.9% increase recorded in 2024 alone. 

This sustained growth reflects not only global energy demand but also the industry’s ongoing shift toward digital transformation. As oil and gas producers increasingly adopt advanced technologies like big data analytics and machine learning, the role of key performance indicators (KPIs) becomes even more vital. These innovations enhance exploration accuracy, boost production efficiency, reduce environmental impact, and generate vast performance data. Leveraging KPIs enables organizations to track these improvements, benchmark success, and make data-driven decisions that align with evolving energy demands and sustainability goals.

To support performance monitoring and strategic decision-making in the oil and gas industry, The KPI Institute has released the Top 25 Oil and Gas KPIs – 2025 Edition, the first report of the Top 25 KPIs series in 2025. This report combines the most relevant and widely used KPIs across the sector to offer valuable insights into operational efficiency, financial performance, safety, and sustainability. Whether for benchmarking, performance improvement, or aligning with industry best practices, the KPIs featured in this edition serve as essential tools for navigating the complexities of the oil and gas industry in 2025 and beyond.

What’s inside the report?

While the Top 25 KPIs series has been ongoing, this marks the first dedicated oil and gas edition since 2018, which presents refreshed content, updated metrics, and a more refined structure that reflects the evolution of our reporting approach over the years.

The Top 25 Oil and Gas KPIs – 2025 Edition report offers practical guidance on how KPIs can enhance clarity, focus, and overall performance. While they are a valuable starting point for identifying relevant KPIs, these reports are not intended as definitive solutions. Instead, they represent the most popular KPIs based on smartKPIs.com data and user engagement.

This report is designed for practitioners, academics, and consultants involved in performance management. It covers the basics of KPIs, such as explaining key terminology and their application across organizations to drive performance, highlighting KPIs’ role in the Performance Measurement Framework, and exploring the governance structures that will ensure effective management.

Furthermore, the report features an updated two-page KPI Documentation Form template, including refined fields based on The KPI Institute’s latest research. It also offers practical tips for KPI reporting and visual examples of scorecards and dashboards to support real-world applications.

For a quick overview, here are the top five KPIs from Top 25 Oil and Gas KPIs – 2025 Edition report:

1. % Drilling rig utilization rate – Tracks the percentage of time an operational drilling rig is actively in use compared to the total time it is available for drilling activities.
2. % Non productive drilling time (NPT) – Measures the percentage of time when drilling operations are halted or the penetration rate is significantly low, relative to the total production time.
3. # Process leaks identified during operation or downtime – Quantifies the number of unintended substance releases from industrial equipment or systems during operational phases or scheduled downtime within the reporting period.
4. $ Drilling cost per meter – Determines the average cost of drilling per meter or foot of well drilled.
5. % Drilling success rate –  Measures the percentage of exploration wells that successfully encountered oil and gas reserves, compared to the total number of exploration wells drilled

Now that you’ve had a glimpse of the top metrics, are you ready to take your performance to the next level? Explore the Top 25 Oil and Gas KPIs – 2025 Edition for a deeper dive into each featured KPI above, plus 20 more in the report. Unlock practical insights to enhance operations, boost efficiency, and stay ahead in a competitive industry. Download the full report today by visiting the TKI Marketplace. You can also purchase a physical copy via Amazon. 

Clear communication is the cornerstone of effective data visualization. However, the language we use to describe visual tools often suffers from ambiguity, especially when terms are translated without consideration of their intended function or context. Recognizing this challenge, The KPI Institute developed a Data Visualization Glossary, not just to define terms but to reimagine them for Arabic speakers in a way that preserves clarity and purpose.

In crafting the Arabic version of this glossary, The KPI Institute didn’t simply translate English terms word-for-word. Instead, they first refined the definition, distilling each term’s essence, and then created an Arabic equivalent that reflects the concept as clearly and familiarly as possible for native speakers. The result is a carefully cultivated glossary in which each Arabic term stands independently, free from being a mere counterpart to another language. 

Furthermore, the glossary is structured into three main sections for ease of use: Contextual Index, Terms and Definitions, and Arabic-English Index. This ensures readers can navigate the content intuitively, whether looking for a specific term or exploring broader concepts.

In this article, let’s dive into the five must-know terms from the glossary and how they’ve been thoughtfully translated into Arabic.

In the process—almost like starting from scratch—The KPI Institute took the opportunity to untangle the overlapping use of certain English terms often used interchangeably without clear distinctions. Terms like chart, graph, and diagram tend to blur into each other, leading to confusion. To bring clarity, here are the deliberate distinctions made by The KPI institute:

• • Chart – A visual representation that conveys values of qualitative or quantitative variables.

Context: Data reporting channels

رسم بياني – رسم يعبر عن قيم متغيرات نوعية أو كمية

السياق: وسائل عرض البيانات

• • Diagram – A conceptual drawing without qualitative or quantitative values, used to illustrate abstract ideas and concepts.

Context: Data reporting channels

مخطط نظري – رسم نظري لا يضم مرمزات لقيم نوعية أو كمية، يستخدم لتوضيح الأفكار والمفاهيم المجردة

السياق: وسائل عرض البيانات

• • Graph – Anything drawn for explanatory purposes, which may rely on data values as a chart or simply illustrate theoretical concepts as a diagram.

Context: Data reporting channels

رسم – أي شيء مرسوم بغرض التوضيح، قد يعتمد على قيم بيانية فيكون رسًًما بيانًًّيا، أو لا يعتمد إلّا على مفاهيم نظرية فيكون مخطّطًا نظريا

السياق: وسائل عرض البيانات

In addition, the glossary carefully distinguishes more commonly confused terms, such as the difference between grid and gridlines.

• • Grid – An imagined network of vertical and horizontal lines, visualizing them on the drawing space helps to divide it and distribute the design elements according to clear templates.

Context: Grid elements

شبكة الخلفية – شبكة متخيلة من خطوط عامودية وأفقية، يساعد تخيلها على فراغ الرسم على تقسيمه وتوزيع عناصر التصميم وفق قوالب واضحة

السياق: عناصر شبكة الخلفية

• • Gridlines – Vertical and horizontal lines on charts using the Cartesian system, extending from tick marks on the x and y-axes across the chart area. Gridlines aid in comparing data points to axis values and may be omitted if data values are directly labeled. 

Context: Data visualization elements

See also: Axis – Tick mark – Data label

خطوط الخلفية – خطوط رأسية وعامودية في الرسوم البيانية المعتمدة على النظام الديكارتي، تنطلق من علامات التجزئة على محوري السينات والصادات وتمتد لآخر مساحة التمثيل البياني. تفيد في تسهيل مقارنة مكان النقاط البيانية بقيم عالمات التجزئة. يفضل التخلص منها إن كانت النقاط البيانية يسهل معرفة قيمتها من دون مقارنتها بقيم عالمات التجزئة، غالًًبا باستبدال التوضيحات البيانية بها.

السياق: عناصر التصميم البياني

انظر أيضًا: محور، عالمة تجزئة، توضيح بياني

This clarification enhances precision in understanding and usage. To discover more essential terms and their contextual Arabic translations, explore the Data Visualization Glossary by The KPI Institute. It is available on the TKI Marketplace—download yours today!

Strategy management is not a one-time effort—it’s a continuous process of planning, alignment, execution, and adaptation. To stay ahead, organizations must constantly reassess their strategic direction, fine-tune their processes, and embrace innovation. As priorities shift and industries transform, the ability to manage strategy effectively becomes a defining factor for long-term success.

In the State of Strategy Management Practice—2024 MENA Region report, effective strategy planning requires balancing formal and informal approaches. It also reveals that successful organizations leverage data, artificial intelligence (AI), and tools to address evolving challenges. As organizations in the Middle East and North Africa (MENA) region navigate digital transformation and globalization, they face growing pressure to enhance agility, align key performance indicators (KPIs) with goals, and integrate sustainability and risk into their strategic efforts.

To better understand how organizations adapt and evolve their strategy management practices and to take an in-depth look at the MENA region, highlighting previous advancements, challenges, and areas for improvement across multiple industries, The KPI Institute is conducting its State of Strategy Management Practice survey for the fourth year. This research initiative explores trends and tracks progress in key areas such as strategic planning, execution, performance measurement, and organizational agility.

Built on your trust and valuable insights, the State of Strategy Management Practice report has evolved into a trusted and influential publication, widely referenced by strategy professionals and experts across various sectors. This year, The KPI Institute invites you to contribute to the 2025 edition of the report. The KPI Institute is reaching out to the professionals who drive strategy efforts daily in the MENA region. 

As a token of appreciation, all participants who complete the survey will receive the following exclusive products from our comprehensive library:

• Top 25 Sustainability KPIs 2024 Edition (digital copy)
• State of Strategy Management Practice 2024 MENA Region Report (digital copy)
• Navigating the Landscape of Strategy Planning and Execution in the Era of Transformation – Webinar Q&A Brochure (digital copy)

Join The KPI Institute and contribute to the creation of another valuable resource for the global strategy management community. Take the survey now—click HERE! The survey is open until April 30, 2025.

For any inquiries about the survey or the report, please contact Agyar Hardjasudjana, a Business Research Analyst at The KPI Institute, via email: agyar.hardjasudjana@kpiinstitute.com

Performance gaps often start not from a lack of effort, but from a lack of clarity. When teams don’t know what to aim for or how success is measured, resources are wasted, and strategic goals drift out of reach. One way to bridge the gap between strategy and execution could be to use key performance indicators (KPIs) that help translate abstract goals into measurable actions.

However, according to The KPI Institute’s State of Strategy Management Practice – 2023 Global Report, many organizations still face foundational challenges with KPIs: 25% struggle to align KPIs and targets across departments, while 24% find it difficult to select the right KPIs—an issue that has grown by 4% over the past year. Despite these hurdles, KPI usage remains strong across both people and business performance. In fact, the same report reveals that organizations primarily use KPIs in two key areas: employee performance evaluations and corporate performance monitoring, with 60% of respondents emphasizing both. 

With KPIs influencing both day-to-day decisions and long-term priorities, their impact is far-reaching. However, when not aligned with strategic goals, they can create a gap between what the organization aims to achieve and what it delivers. That is why it is critical that they reflect strategic priorities, not just routine activities.  

To put this all into practice, we’re highlighting two KPIs in Q1 2025 that directly link operational efficiency with broader strategic goals: 

KPI of February: % Return on assets (ROA) – This metric evaluates a company’s ability to generate profit from its total assets, shown as a percentage of net income to assets. It aims to analyze how well a business utilizes its assets to drive profitability.  Aligning asset utilization with strategic growth goals helps companies achieve greater financial efficiency and improve competitive positioning in their industry.

When evaluating % ROA, it’s important for companies to benchmark against peers in the same industry, as asset structures vary. For instance, manufacturing firms tend to be asset-intensive and rely heavily on physical resources to drive income. Unlike businesses in the technology or service sectors, these companies typically depend on intangible assets like software, data, or expertise.

To learn more about how to utilize this metric, get a free copy of the poster from TKI Marketplace.

KPI of March: % Production schedule attainment – This indicator measures how much of the actual production output was completed as scheduled within the reporting timeframe. This metric helps verify whether the production process stays on track with the planned schedule.

Organizations can improve their % Production schedule attainment by adopting scheduling techniques that align with their business model and operational requirements. When production is on schedule, organizations can reduce costs, improve resource utilization, and enhance customer satisfaction, all of which directly contribute to long-term competitiveness and profitability. To explore how various scheduling methods impact this KPI and gain deeper insights into the indicator, download a free copy of the poster from the TKI Marketplace.

These digital posters are part of the KPI of the Month series by The KPI Institute. It is a free infographic series designed to provide practical insights into the application of key performance indicators. Each edition focuses on one specific KPI, offering clear explanations of terminology, addressing common challenges in its use, and outlining essential details such as its definition, calculation, Balanced Scorecard relevance, data profile, typical targets, and actionable recommendations.

When a government program works well, we barely notice. Mainly, it’s smooth roads, quick turnaround services, and policies that make sense. But when things go wrong, everyone feels it. So, what separates effective governance from the rest? Is it a smart policy? Strong leadership? The right data?

This month, we’re exploring what it really takes to measure and improve government performance. From key evaluation frameworks to real-world success stories, The KPI Institute’s (TKI) resources break down how public sector leaders can track progress, make informed decisions, and create lasting impact. 

The resources below are anchored on timeless principles and have been chosen for their adaptability to current societal demands. Whether you’re in government, policy research, or just passionate about how things run, there’s plenty here to spark new insights.

Performance Magazine Issue No. 30, 2024 – Government Edition: This edition showcases best practices in strategy planning and performance management within the government sector worldwide. It presents insights on how to achieve accountable allocation of resources while upholding transparency, efficiency, and public trust in all initiatives.

Articles: Explore practical tips for improving government performance in a collection of articles on the Performance Magazine website, written by experts and analysts.

• Is Transparent Governance Truly the Key to Better Public Sector Performance?
• Indonesia’s Bureaucratic Reform Initiatives: How to Be an Agile Government
• This is How Norway is Inspiring Trust in Government
• KPI of the Day – % Government Basic Services Available Online

Government Services Index 2024: This resource stands as a compilation of indicators developed to assess the performance of government service delivery, aiming to enhance both efficiency and overall service quality for citizens. This index encompasses five key dimensions, thoughtfully selected for their key roles as primary contributors to the public services: Future Readiness, Digitalization, Governance, Society Welfare, and Citizen Experience. Rooted in data derived from 30 specific indicators aligned with these dimensions, covering more than 122 countries, 5 world regions, and highlighting the top performers in each region and on each dimension.

The State / Federal Government KPI Dictionary: This dictionary helps professionals understand key performance indicators (KPIs) in the public sector, how they are defined, how to standardize KPI names for consistency, and how to document them for accurate data collection. Explore this collection to find the most relevant KPIs used in government to implement a strong performance measurement and management system.

Top 25 State Government KPIs – 2016 Extended Edition: Designed to improve KPI monitoring and reporting, this edition is a key resource for state government professionals. It also offers a fresh approach to creating the KPI documentation form.

National Development Indices Catalogue: Explore 57 KPIs tracked at the country level. See how your country is performing in areas like politics, economy, governance, social progress, technology, and the environment.

State of Strategy Management Practice Report 2024 – MENA Region: Discover strategic management and performance measurement trends in the MENA region within today’s changing business environment. The report also offers valuable insights, expert advice, and practical recommendations that governments can apply, focusing on best practices in planning, KPI use, project management, and organizational agility.

Harness these tools to help your organization excel and adapt. The future is yours to lead!

 The KPI Institute (TKI) has introduced a full series of key performance indicator (KPI) posters aimed at improving strategy and performance management in organizations. This initiative underlines TKI’s continuing mission in promoting business excellence by offering leaders practical resources for sharpening their managerial and operational focus.

The KPI posters for strategy and performance management are part of the broader KPIs for Functional Areas series. This series explores KPIs tailored to different organizational functions, aligning them with strategic objectives using the balanced scorecard framework. Each set of posters offers detailed insights into KPI definitions, component metrics, and calculation methods, drawing on TKI’s extensive consultancy experience.

The KPI posters for strategy and performance management focus on four key areas:

1. KPIs for Corporate Performance Management: These metrics provide a detailed analysis of the health and performance of an organization. They monitor performance in relation to strategic plans and guarantee compliance with strategic directions. Examples are % KPIs below target and # Time to compile the performance report.
2. KPIs for Strategic Planning: These measurements are useful for leaders to create and implement efficient strategic management plans. Examples are # Stakeholder Engagement Index, % KPIs updated in the system, and # Strategic workshops conducted.
3. KPIs for Initiatives Management: Through monitoring the level of accomplishment and results, these KPIs assist in confirming that certain organizational undertakings are on track and delivering expected outcomes. Examples are # Resource capacity per project, % Portfolio budget spending, and # Benefit cost-ratio of strategic initiatives.
4. KPIs for Performance Analytics: Metrics in this category are used to help in the decision-making process by giving a trend analysis of performance. They support the executives in the evaluation of data and defining areas of potential enhancement. Examples are % Decisions based on data insights and # Data security incidents.

Discover how these KPI posters can benefit your organization. Download them for free here: KPIs for Strategy and Performance Management.

The KPI Institute published its first English-Arabic Data Visualization Glossary, which aims to bridge the linguistic divide in technical terminology within data visualization. This initiative emerged from the challenges encountered while translating the Certified Data Visualization (C-DV) program’s educational materials, revealing a critical need for standardized Arabic terminologies.

Translating specialized terminology is a complex undertaking and often met with hesitation. Many experts fear that direct translation may lead to awkward or inaccurate terms, as technical jargon typically evolves through convention rather than linguistic adaptation. Additionally, translation requires a deep understanding of cultural context rather than just word substitution. Without such efforts, knowledge remains constrained to a single language that limits accessibility and growth.

To overcome these obstacles, The KPI Institute adopted a unique approach. Rather than directly translating English terms into Arabic, they first defined each concept, then carefully crafted an Arabic equivalent that accurately conveyed its meaning. This method ensured that the Arabic terms stand independently rather than merely mirroring their English counterparts. Notably, some Arabic translations proved more precise than the original English terms. The glossary also addresses inconsistencies in English terminology by distinguishing overlapping terms such as chart, graph, plot, and diagram. 

A Guide to Using the Glossary

The glossary is structured into three main sections for ease of use:

1. Contextual Index – Terms are grouped by thematic categories, ranging from general data visualization concepts to specific chart types, allowing users to browse related terms efficiently.
2. Terms and Definitions – Serving as the core of the glossary, this section provides detailed explanations, contextual usage, and visual examples where necessary. It functions as a reference guide, alphabetized in English.
3. Arabic-English Index – Designed for Arabic speakers, this section lists Arabic terms alongside their English counterparts, making it easy to cross-reference terminology.

With this comprehensive resource, The KPI Institute hopes to empower Arabic-speaking professionals, researchers, and data practitioners by standardizing terminology in the field. The institute encourages users to explore the glossary and contribute feedback for future refinements to ensure continuous improvement in Arabic data visualization discourse.

Bridge the language gap and enhance your data literacy with The KPI Institute’s comprehensive English-Arabic Data Visualization Glossary. Download it today!

Project management is much like an iceberg—while deadlines, budgets, and deliverables are the visible markers of success, underlying challenges often lurk beneath the surface. Hidden risks, inefficiencies, and misaligned expectations can quietly accumulate until they result in significant setbacks. 

Many projects struggle due to poor stakeholder engagement, uncontrolled scope expansion, inefficient resource allocation, and inadequate risk planning. One way to address these challenges is to implement key performance indicators (KPIs). Choosing and utilizing the right KPIs helps organizations identify the challenges early and provides measurable insights that can guide decision-making, enhance accountability, and ensure projects stay aligned with strategic goals.

To navigate these challenges, let’s examine common project management pitfalls and the KPIs that can help mitigate them.

Common Project Management Pitfalls

One of the common project management pitfalls is ineffective resource management, characterized by overallocation that leads to burnout and delays, and poor visibility, which hinders efficient task assignment. Additionally, underutilization wastes capacity and increases costs.

When resources are not effectively allocated, some employees become overburdened while others remain underutilized, leading to inefficiencies and workplace dissatisfaction. According to Gallup, a survey of nearly 7,500 full-time employees revealed that 23% frequently or always feel burned out at work, while another 44% experience burnout occasionally, which means nearly two-thirds of workers face this issue.

Furthermore, Gallup explained that the organizational impact of burnout is significant because burned-out employees are 63% more likely to take sick leave and 2.6 times more likely to look for a new job. Even those who remain tend to have 13% lower confidence in their performance and are half as likely to engage in goal-setting discussions with their managers, reducing overall productivity and engagement.

Another common pitfall is project financial management, where poor budgeting, inaccurate forecasting, and uncontrolled expenses cause cost overruns and financial instability. Without proper cost tracking, projects exceed budgets due to unforeseen expenses, inefficient resource allocation, or scope creep. Limited financial visibility leads to funding shortages, rushed decisions, and compromised quality.

Project financial management controls expenses, revenue, and profit through budgeting, cost estimation, funding, and expense tracking. The project manager oversees budget adjustments to ensure completion within budget, scope, and timeline.

According to TeamStage, cost overruns are a major challenge, with 55% of project managers citing them as a reason for project failure. While effective financial management establishes clear roadmaps and milestones, only 34% of projects stay within budget, underscoring the prevalence of financial mismanagement.

To overcome challenges, organizations can leverage KPIs to enhance project management. The KPI Institute’s Top 25 Project Management KPIs – 2024 edition report provides valuable insights that would help organizations identify and apply the most relevant metrics to enhance performance and ensure project success.

Top 5 KPIs to Optimize Project Resources and Finances

1. # Earned man-hours – tracks the total man-hours corresponding to completed work, assessing job productivity and project progress. Businesses are encouraged to adopt a man-hours-based monitoring approach, which involves tracking planned, earned, and actual man-hours with labor efficiency. This method ensures accurate monitoring, aids manpower planning, and improves execution efficiency.

2. % Project budget variance – calculates the deviation between actual and planned project costs upon completion, reflecting financial discipline in project planning and execution. Budget overruns often stem from inaccurate cost estimation or delays leading to extra expenses. An ideal budget variance aligns with project goals and organizational objectives while demonstrating effective financial management.
3. # Schedule Performance Index (SPI) – evaluates project progress by comparing earned value to planned value, indicating efficiency in value generation. A higher ratio reflects better alignment with the planned schedule, ensuring optimal resource utilization and timely project completion.
4. % Project resource utilization – calculates the percentage of allocated man-hour resources utilized in a project, reflecting resource planning accuracy and utilization efficiency. Automated tracking through project management software enables real-time monitoring at various stages, milestones, or project completion, ensuring optimal resource use.
5. $ Cost avoidance savings – tracks savings from cost avoidance initiatives, such as procurement strategies and process improvements, by preventing future expenses rather than reducing current costs. This KPI helps monitor financial efficiency through negotiating better supplier terms, securing lower purchase prices, obtaining free value-added services, or establishing long-term contracts with price protection.

These KPIs are part of The KPI Institute’s Top 25 Project Management KPIs, a report within the Top 25 KPIs 2024 series, highlights the most widely used KPIs across industries based on smartKPIs.com viewership data from January 2023 to April 2024.

The report provides insights into performance measurement trends, KPI challenges, usage contexts, and 10 strategies for effective implementation. Each KPI has been thoroughly researched and updated to reflect the latest business trends. The 2024 edition also features an improved documentation template to ensure key details are presented. 

Explore more project management KPIs by downloading the Top 25 Project Management KPIs – 2024 Edition today via the TKI Marketplace. You can also get your copy now through Amazon.

The KPI Institute signed an official partnership with Handover Consulting on February 12, 2025, to expand the availability of key performance indicator (KPI) training and certification programs in Jordan.

Jordan’s Economic Modernization Vision 2033 and National Human Resource Development Strategy emphasize the need for enhanced institutional performance, data-driven decision-making, and workforce development to drive economic growth and competitiveness. Despite these priorities, a 2022 World Economic Forum report ranked Jordan 67th globally in institutional effectiveness which highlights the need for improved performance measurement and strategic execution. 

Furthermore, studies indicate that over 60% of organizations in the Middle East and North Africa (MENA) region struggle with KPI implementation, often due to a lack of structured training and expertise. With this, Handover Consulting joined forces with The KPI Institute to equip professionals and organizations in Jordan with internationally recognized knowledge and tools for implementing and using KPIs effectively. Training will be delivered in alignment with The KPI Institute’s Key Performance Indicators Management Framework, the industry’s most rigorous and comprehensive approach to KPI utilization.

Over the years, The KPI Institute has trained professionals from various organizations in Jordan, empowering them with insights to master KPIs inside out as a tool for performance measurement, strategic alignment, and continuous improvement through the Certified KPI Professional course.

The previous participants from Jordan in this course include representatives from esteemed organizations across the banking, financial services, manufacturing, and public sectors. Their continued trust in The KPI Institute’s training programs reflects the growing demand for more structured KPI implementation and performance-driven business practice in the region.

“At Handover Consulting, we recognize the critical role that performance management plays in driving business success. Our partnership with The KPI Institute marks a significant step in empowering professionals and organizations in Jordan with globally recognized expertise in KPI development and performance optimization,” expressed Ali AlJa’bari, Founder and CEO of Handover Consulting.

Additionally, Cosmin Chindris, Director of Global Partnerships at The KPI Institute, emphasized that “This partnership will enable business leaders from Jordan to adopt international best practices in strategy and performance management and improve performance at all organizational levels.”

Therefore, this collaboration ensures that organizations in Jordan gain direct access to global best practices in performance management, enhancing their ability to improve strategy execution, optimize operations, and leverage data-driven decision-making to achieve business success. Moreover, this partnership aligns with Jordan’s vision for economic growth and capacity building, strengthening Handover Consulting’s dedication to empowering local talent and cultivating a culture of excellence in performance management.

This shared commitment to advancing performance measurement and management standards in Jordan shows The KPI Institute’s dedication to excellence. The KPI Institute carefully selects partners who demonstrate strong regional credibility, a solid client base, and extensive expertise in performance management training and consulting.

The partnership will officially launch with the Certified KPI Professional course, the global standard in working with KPIs, in Amman from April 20 to 22, 2025. This program will provide participants with the essential methodologies and tools to develop and implement high-impact KPIs within their organizations.

Secure your spot as early as today! For more information and registration click here.

About Handover Consulting

Handover Consulting is a dedicated partner for businesses across the Middle East, offering management consulting, recruitment, and training solutions. Its team of seasoned professionals leverages deep industry knowledge and practical experience to address your evolving business needs. Handover Consulting is committed to delivering exceptional service and fostering strong, sustainable partnerships with its clients. Its goal is to be a trusted advisor, guiding clients through complex challenges and helping them achieve lasting success.

For more information, visit their website: http://handover.consulting

About The KPI Institute

The KPI Institute is a leading global research institute specializing in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance, as well as customer service and innovation performance.

Insights are disseminated through various publications, subscription services, and a knowledge platform accessible to registered members. Support in deploying these insights in practice is offered globally through training and advisory services.

The KPI Institute developed the first KPI Management Framework and operates smartKPIs.com, an online portal resulting from a dedicated research program focused on documenting and cataloging KPI usage in practice. It hosts the largest collection of documented KPI examples.

For more information, please contact Cosmin Chindris, Director of Global Partnerships at The KPI Institute, via email at cosmin.chindris@kpiinstitute.com