Clear communication is the cornerstone of effective data visualization. However, the language we use to describe visual tools often suffers from ambiguity, especially when terms are translated without consideration of their intended function or context. Recognizing this challenge, The KPI Institute developed a Data Visualization Glossary, not just to define terms but to reimagine them for Arabic speakers in a way that preserves clarity and purpose.

In crafting the Arabic version of this glossary, The KPI Institute didn’t simply translate English terms word-for-word. Instead, they first refined the definition, distilling each term’s essence, and then created an Arabic equivalent that reflects the concept as clearly and familiarly as possible for native speakers. The result is a carefully cultivated glossary in which each Arabic term stands independently, free from being a mere counterpart to another language. 

Furthermore, the glossary is structured into three main sections for ease of use: Contextual Index, Terms and Definitions, and Arabic-English Index. This ensures readers can navigate the content intuitively, whether looking for a specific term or exploring broader concepts.

In this article, let’s dive into the five must-know terms from the glossary and how they’ve been thoughtfully translated into Arabic.

In the process—almost like starting from scratch—The KPI Institute took the opportunity to untangle the overlapping use of certain English terms often used interchangeably without clear distinctions. Terms like chart, graph, and diagram tend to blur into each other, leading to confusion. To bring clarity, here are the deliberate distinctions made by The KPI institute:

• • Chart – A visual representation that conveys values of qualitative or quantitative variables.

Context: Data reporting channels

رسم بياني – رسم يعبر عن قيم متغيرات نوعية أو كمية

السياق: وسائل عرض البيانات

• • Diagram – A conceptual drawing without qualitative or quantitative values, used to illustrate abstract ideas and concepts.

Context: Data reporting channels

مخطط نظري – رسم نظري لا يضم مرمزات لقيم نوعية أو كمية، يستخدم لتوضيح الأفكار والمفاهيم المجردة

السياق: وسائل عرض البيانات

• • Graph – Anything drawn for explanatory purposes, which may rely on data values as a chart or simply illustrate theoretical concepts as a diagram.

Context: Data reporting channels

رسم – أي شيء مرسوم بغرض التوضيح، قد يعتمد على قيم بيانية فيكون رسًًما بيانًًّيا، أو لا يعتمد إلّا على مفاهيم نظرية فيكون مخطّطًا نظريا

السياق: وسائل عرض البيانات

In addition, the glossary carefully distinguishes more commonly confused terms, such as the difference between grid and gridlines.

• • Grid – An imagined network of vertical and horizontal lines, visualizing them on the drawing space helps to divide it and distribute the design elements according to clear templates.

Context: Grid elements

شبكة الخلفية – شبكة متخيلة من خطوط عامودية وأفقية، يساعد تخيلها على فراغ الرسم على تقسيمه وتوزيع عناصر التصميم وفق قوالب واضحة

السياق: عناصر شبكة الخلفية

• • Gridlines – Vertical and horizontal lines on charts using the Cartesian system, extending from tick marks on the x and y-axes across the chart area. Gridlines aid in comparing data points to axis values and may be omitted if data values are directly labeled. 

Context: Data visualization elements

See also: Axis – Tick mark – Data label

خطوط الخلفية – خطوط رأسية وعامودية في الرسوم البيانية المعتمدة على النظام الديكارتي، تنطلق من علامات التجزئة على محوري السينات والصادات وتمتد لآخر مساحة التمثيل البياني. تفيد في تسهيل مقارنة مكان النقاط البيانية بقيم عالمات التجزئة. يفضل التخلص منها إن كانت النقاط البيانية يسهل معرفة قيمتها من دون مقارنتها بقيم عالمات التجزئة، غالًًبا باستبدال التوضيحات البيانية بها.

السياق: عناصر التصميم البياني

انظر أيضًا: محور، عالمة تجزئة، توضيح بياني

This clarification enhances precision in understanding and usage. To discover more essential terms and their contextual Arabic translations, explore the Data Visualization Glossary by The KPI Institute. It is available on the TKI Marketplace—download yours today!

Strategy management is not a one-time effort—it’s a continuous process of planning, alignment, execution, and adaptation. To stay ahead, organizations must constantly reassess their strategic direction, fine-tune their processes, and embrace innovation. As priorities shift and industries transform, the ability to manage strategy effectively becomes a defining factor for long-term success.

In the State of Strategy Management Practice—2024 MENA Region report, effective strategy planning requires balancing formal and informal approaches. It also reveals that successful organizations leverage data, artificial intelligence (AI), and tools to address evolving challenges. As organizations in the Middle East and North Africa (MENA) region navigate digital transformation and globalization, they face growing pressure to enhance agility, align key performance indicators (KPIs) with goals, and integrate sustainability and risk into their strategic efforts.

To better understand how organizations adapt and evolve their strategy management practices and to take an in-depth look at the MENA region, highlighting previous advancements, challenges, and areas for improvement across multiple industries, The KPI Institute is conducting its State of Strategy Management Practice survey for the fourth year. This research initiative explores trends and tracks progress in key areas such as strategic planning, execution, performance measurement, and organizational agility.

Built on your trust and valuable insights, the State of Strategy Management Practice report has evolved into a trusted and influential publication, widely referenced by strategy professionals and experts across various sectors. This year, The KPI Institute invites you to contribute to the 2025 edition of the report. The KPI Institute is reaching out to the professionals who drive strategy efforts daily in the MENA region. 

As a token of appreciation, all participants who complete the survey will receive the following exclusive products from our comprehensive library:

• Top 25 Sustainability KPIs 2024 Edition (digital copy)
• State of Strategy Management Practice 2024 MENA Region Report (digital copy)
• Navigating the Landscape of Strategy Planning and Execution in the Era of Transformation – Webinar Q&A Brochure (digital copy)

Join The KPI Institute and contribute to the creation of another valuable resource for the global strategy management community. Take the survey now—click HERE! The survey is open until April 30, 2025.

For any inquiries about the survey or the report, please contact Agyar Hardjasudjana, a Business Research Analyst at The KPI Institute, via email: agyar.hardjasudjana@kpiinstitute.com

When a government program works well, we barely notice. Mainly, it’s smooth roads, quick turnaround services, and policies that make sense. But when things go wrong, everyone feels it. So, what separates effective governance from the rest? Is it a smart policy? Strong leadership? The right data?

This month, we’re exploring what it really takes to measure and improve government performance. From key evaluation frameworks to real-world success stories, The KPI Institute’s (TKI) resources break down how public sector leaders can track progress, make informed decisions, and create lasting impact. 

The resources below are anchored on timeless principles and have been chosen for their adaptability to current societal demands. Whether you’re in government, policy research, or just passionate about how things run, there’s plenty here to spark new insights.

Performance Magazine Issue No. 30, 2024 – Government Edition: This edition showcases best practices in strategy planning and performance management within the government sector worldwide. It presents insights on how to achieve accountable allocation of resources while upholding transparency, efficiency, and public trust in all initiatives.

Articles: Explore practical tips for improving government performance in a collection of articles on the Performance Magazine website, written by experts and analysts.

• Is Transparent Governance Truly the Key to Better Public Sector Performance?
• Indonesia’s Bureaucratic Reform Initiatives: How to Be an Agile Government
• This is How Norway is Inspiring Trust in Government
• KPI of the Day – % Government Basic Services Available Online

Government Services Index 2024: This resource stands as a compilation of indicators developed to assess the performance of government service delivery, aiming to enhance both efficiency and overall service quality for citizens. This index encompasses five key dimensions, thoughtfully selected for their key roles as primary contributors to the public services: Future Readiness, Digitalization, Governance, Society Welfare, and Citizen Experience. Rooted in data derived from 30 specific indicators aligned with these dimensions, covering more than 122 countries, 5 world regions, and highlighting the top performers in each region and on each dimension.

The State / Federal Government KPI Dictionary: This dictionary helps professionals understand key performance indicators (KPIs) in the public sector, how they are defined, how to standardize KPI names for consistency, and how to document them for accurate data collection. Explore this collection to find the most relevant KPIs used in government to implement a strong performance measurement and management system.

Top 25 State Government KPIs – 2016 Extended Edition: Designed to improve KPI monitoring and reporting, this edition is a key resource for state government professionals. It also offers a fresh approach to creating the KPI documentation form.

National Development Indices Catalogue: Explore 57 KPIs tracked at the country level. See how your country is performing in areas like politics, economy, governance, social progress, technology, and the environment.

State of Strategy Management Practice Report 2024 – MENA Region: Discover strategic management and performance measurement trends in the MENA region within today’s changing business environment. The report also offers valuable insights, expert advice, and practical recommendations that governments can apply, focusing on best practices in planning, KPI use, project management, and organizational agility.

Harness these tools to help your organization excel and adapt. The future is yours to lead!

 The KPI Institute (TKI) has introduced a full series of key performance indicator (KPI) posters aimed at improving strategy and performance management in organizations. This initiative underlines TKI’s continuing mission in promoting business excellence by offering leaders practical resources for sharpening their managerial and operational focus.

The KPI posters for strategy and performance management are part of the broader KPIs for Functional Areas series. This series explores KPIs tailored to different organizational functions, aligning them with strategic objectives using the balanced scorecard framework. Each set of posters offers detailed insights into KPI definitions, component metrics, and calculation methods, drawing on TKI’s extensive consultancy experience.

The KPI posters for strategy and performance management focus on four key areas:

1. KPIs for Corporate Performance Management: These metrics provide a detailed analysis of the health and performance of an organization. They monitor performance in relation to strategic plans and guarantee compliance with strategic directions. Examples are % KPIs below target and # Time to compile the performance report.
2. KPIs for Strategic Planning: These measurements are useful for leaders to create and implement efficient strategic management plans. Examples are # Stakeholder Engagement Index, % KPIs updated in the system, and # Strategic workshops conducted.
3. KPIs for Initiatives Management: Through monitoring the level of accomplishment and results, these KPIs assist in confirming that certain organizational undertakings are on track and delivering expected outcomes. Examples are # Resource capacity per project, % Portfolio budget spending, and # Benefit cost-ratio of strategic initiatives.
4. KPIs for Performance Analytics: Metrics in this category are used to help in the decision-making process by giving a trend analysis of performance. They support the executives in the evaluation of data and defining areas of potential enhancement. Examples are % Decisions based on data insights and # Data security incidents.

Discover how these KPI posters can benefit your organization. Download them for free here: KPIs for Strategy and Performance Management.

The KPI Institute published its first English-Arabic Data Visualization Glossary, which aims to bridge the linguistic divide in technical terminology within data visualization. This initiative emerged from the challenges encountered while translating the Certified Data Visualization (C-DV) program’s educational materials, revealing a critical need for standardized Arabic terminologies.

Translating specialized terminology is a complex undertaking and often met with hesitation. Many experts fear that direct translation may lead to awkward or inaccurate terms, as technical jargon typically evolves through convention rather than linguistic adaptation. Additionally, translation requires a deep understanding of cultural context rather than just word substitution. Without such efforts, knowledge remains constrained to a single language that limits accessibility and growth.

To overcome these obstacles, The KPI Institute adopted a unique approach. Rather than directly translating English terms into Arabic, they first defined each concept, then carefully crafted an Arabic equivalent that accurately conveyed its meaning. This method ensured that the Arabic terms stand independently rather than merely mirroring their English counterparts. Notably, some Arabic translations proved more precise than the original English terms. The glossary also addresses inconsistencies in English terminology by distinguishing overlapping terms such as chart, graph, plot, and diagram. 

A Guide to Using the Glossary

The glossary is structured into three main sections for ease of use:

1. Contextual Index – Terms are grouped by thematic categories, ranging from general data visualization concepts to specific chart types, allowing users to browse related terms efficiently.
2. Terms and Definitions – Serving as the core of the glossary, this section provides detailed explanations, contextual usage, and visual examples where necessary. It functions as a reference guide, alphabetized in English.
3. Arabic-English Index – Designed for Arabic speakers, this section lists Arabic terms alongside their English counterparts, making it easy to cross-reference terminology.

With this comprehensive resource, The KPI Institute hopes to empower Arabic-speaking professionals, researchers, and data practitioners by standardizing terminology in the field. The institute encourages users to explore the glossary and contribute feedback for future refinements to ensure continuous improvement in Arabic data visualization discourse.

Bridge the language gap and enhance your data literacy with The KPI Institute’s comprehensive English-Arabic Data Visualization Glossary. Download it today!

Project management is much like an iceberg—while deadlines, budgets, and deliverables are the visible markers of success, underlying challenges often lurk beneath the surface. Hidden risks, inefficiencies, and misaligned expectations can quietly accumulate until they result in significant setbacks. 

Many projects struggle due to poor stakeholder engagement, uncontrolled scope expansion, inefficient resource allocation, and inadequate risk planning. One way to address these challenges is to implement key performance indicators (KPIs). Choosing and utilizing the right KPIs helps organizations identify the challenges early and provides measurable insights that can guide decision-making, enhance accountability, and ensure projects stay aligned with strategic goals.

To navigate these challenges, let’s examine common project management pitfalls and the KPIs that can help mitigate them.

Common Project Management Pitfalls

One of the common project management pitfalls is ineffective resource management, characterized by overallocation that leads to burnout and delays, and poor visibility, which hinders efficient task assignment. Additionally, underutilization wastes capacity and increases costs.

When resources are not effectively allocated, some employees become overburdened while others remain underutilized, leading to inefficiencies and workplace dissatisfaction. According to Gallup, a survey of nearly 7,500 full-time employees revealed that 23% frequently or always feel burned out at work, while another 44% experience burnout occasionally, which means nearly two-thirds of workers face this issue.

Furthermore, Gallup explained that the organizational impact of burnout is significant because burned-out employees are 63% more likely to take sick leave and 2.6 times more likely to look for a new job. Even those who remain tend to have 13% lower confidence in their performance and are half as likely to engage in goal-setting discussions with their managers, reducing overall productivity and engagement.

Another common pitfall is project financial management, where poor budgeting, inaccurate forecasting, and uncontrolled expenses cause cost overruns and financial instability. Without proper cost tracking, projects exceed budgets due to unforeseen expenses, inefficient resource allocation, or scope creep. Limited financial visibility leads to funding shortages, rushed decisions, and compromised quality.

Project financial management controls expenses, revenue, and profit through budgeting, cost estimation, funding, and expense tracking. The project manager oversees budget adjustments to ensure completion within budget, scope, and timeline.

According to TeamStage, cost overruns are a major challenge, with 55% of project managers citing them as a reason for project failure. While effective financial management establishes clear roadmaps and milestones, only 34% of projects stay within budget, underscoring the prevalence of financial mismanagement.

To overcome challenges, organizations can leverage KPIs to enhance project management. The KPI Institute’s Top 25 Project Management KPIs – 2024 edition report provides valuable insights that would help organizations identify and apply the most relevant metrics to enhance performance and ensure project success.

Top 5 KPIs to Optimize Project Resources and Finances

1. # Earned man-hours – tracks the total man-hours corresponding to completed work, assessing job productivity and project progress. Businesses are encouraged to adopt a man-hours-based monitoring approach, which involves tracking planned, earned, and actual man-hours with labor efficiency. This method ensures accurate monitoring, aids manpower planning, and improves execution efficiency.

2. % Project budget variance – calculates the deviation between actual and planned project costs upon completion, reflecting financial discipline in project planning and execution. Budget overruns often stem from inaccurate cost estimation or delays leading to extra expenses. An ideal budget variance aligns with project goals and organizational objectives while demonstrating effective financial management.
3. # Schedule Performance Index (SPI) – evaluates project progress by comparing earned value to planned value, indicating efficiency in value generation. A higher ratio reflects better alignment with the planned schedule, ensuring optimal resource utilization and timely project completion.
4. % Project resource utilization – calculates the percentage of allocated man-hour resources utilized in a project, reflecting resource planning accuracy and utilization efficiency. Automated tracking through project management software enables real-time monitoring at various stages, milestones, or project completion, ensuring optimal resource use.
5. $ Cost avoidance savings – tracks savings from cost avoidance initiatives, such as procurement strategies and process improvements, by preventing future expenses rather than reducing current costs. This KPI helps monitor financial efficiency through negotiating better supplier terms, securing lower purchase prices, obtaining free value-added services, or establishing long-term contracts with price protection.

These KPIs are part of The KPI Institute’s Top 25 Project Management KPIs, a report within the Top 25 KPIs 2024 series, highlights the most widely used KPIs across industries based on smartKPIs.com viewership data from January 2023 to April 2024.

The report provides insights into performance measurement trends, KPI challenges, usage contexts, and 10 strategies for effective implementation. Each KPI has been thoroughly researched and updated to reflect the latest business trends. The 2024 edition also features an improved documentation template to ensure key details are presented. 

Explore more project management KPIs by downloading the Top 25 Project Management KPIs – 2024 Edition today via the TKI Marketplace. You can also get your copy now through Amazon.

The KPI Institute signed an official partnership with Handover Consulting on February 12, 2025, to expand the availability of key performance indicator (KPI) training and certification programs in Jordan.

Jordan’s Economic Modernization Vision 2033 and National Human Resource Development Strategy emphasize the need for enhanced institutional performance, data-driven decision-making, and workforce development to drive economic growth and competitiveness. Despite these priorities, a 2022 World Economic Forum report ranked Jordan 67th globally in institutional effectiveness which highlights the need for improved performance measurement and strategic execution. 

Furthermore, studies indicate that over 60% of organizations in the Middle East and North Africa (MENA) region struggle with KPI implementation, often due to a lack of structured training and expertise. With this, Handover Consulting joined forces with The KPI Institute to equip professionals and organizations in Jordan with internationally recognized knowledge and tools for implementing and using KPIs effectively. Training will be delivered in alignment with The KPI Institute’s Key Performance Indicators Management Framework, the industry’s most rigorous and comprehensive approach to KPI utilization.

Over the years, The KPI Institute has trained professionals from various organizations in Jordan, empowering them with insights to master KPIs inside out as a tool for performance measurement, strategic alignment, and continuous improvement through the Certified KPI Professional course.

The previous participants from Jordan in this course include representatives from esteemed organizations across the banking, financial services, manufacturing, and public sectors. Their continued trust in The KPI Institute’s training programs reflects the growing demand for more structured KPI implementation and performance-driven business practice in the region.

“At Handover Consulting, we recognize the critical role that performance management plays in driving business success. Our partnership with The KPI Institute marks a significant step in empowering professionals and organizations in Jordan with globally recognized expertise in KPI development and performance optimization,” expressed Ali AlJa’bari, Founder and CEO of Handover Consulting.

Additionally, Cosmin Chindris, Director of Global Partnerships at The KPI Institute, emphasized that “This partnership will enable business leaders from Jordan to adopt international best practices in strategy and performance management and improve performance at all organizational levels.”

Therefore, this collaboration ensures that organizations in Jordan gain direct access to global best practices in performance management, enhancing their ability to improve strategy execution, optimize operations, and leverage data-driven decision-making to achieve business success. Moreover, this partnership aligns with Jordan’s vision for economic growth and capacity building, strengthening Handover Consulting’s dedication to empowering local talent and cultivating a culture of excellence in performance management.

This shared commitment to advancing performance measurement and management standards in Jordan shows The KPI Institute’s dedication to excellence. The KPI Institute carefully selects partners who demonstrate strong regional credibility, a solid client base, and extensive expertise in performance management training and consulting.

The partnership will officially launch with the Certified KPI Professional course, the global standard in working with KPIs, in Amman from April 20 to 22, 2025. This program will provide participants with the essential methodologies and tools to develop and implement high-impact KPIs within their organizations.

Secure your spot as early as today! For more information and registration click here.

About Handover Consulting

Handover Consulting is a dedicated partner for businesses across the Middle East, offering management consulting, recruitment, and training solutions. Its team of seasoned professionals leverages deep industry knowledge and practical experience to address your evolving business needs. Handover Consulting is committed to delivering exceptional service and fostering strong, sustainable partnerships with its clients. Its goal is to be a trusted advisor, guiding clients through complex challenges and helping them achieve lasting success.

For more information, visit their website: http://handover.consulting

About The KPI Institute

The KPI Institute is a leading global research institute specializing in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance, as well as customer service and innovation performance.

Insights are disseminated through various publications, subscription services, and a knowledge platform accessible to registered members. Support in deploying these insights in practice is offered globally through training and advisory services.

The KPI Institute developed the first KPI Management Framework and operates smartKPIs.com, an online portal resulting from a dedicated research program focused on documenting and cataloging KPI usage in practice. It hosts the largest collection of documented KPI examples.

For more information, please contact Cosmin Chindris, Director of Global Partnerships at The KPI Institute, via email at cosmin.chindris@kpiinstitute.com

With financial markets facing heightened uncertainty, organizations must adopt a more strategic approach to ensure stability and resilience. Adverse macroeconomic conditions—such as inflation, recessions, and stock market fluctuations—continue to challenge financial performance. 

According to the International Monetary Fund (IMF), high economic uncertainty can increase financial market volatility, delay investment decisions, and amplify risks to economic growth, making financial resilience more critical than ever​.

To support finance professionals in navigating these challenges, The KPI Institute’s Top 25 Finance KPIs – 2024 Edition provides a curated selection of key performance indicators (KPIs) designed to foster financial health, optimize resource allocation, and drive organizational growth. 

The Top 25 KPIs 2024 report series is an extensive collection of the 25 most commonly utilized KPIs from various industries and functional areas. The KPIs are compiled based on viewership data from smartKPIs.com between January 2023 and April 2024, this series provides a snapshot of the latest trends in performance measurement.

The report contains a comprehensive analysis of the Performance Measurement Concept Framework, the most recent data on KPI challenges and usage contexts, and 10 strategies for successful KPI implementation. Moreover, each KPI feature has been thoroughly revised through extensive research to ensure that the information accurately captures the latest trends and changes in the evolving business environment. The 2024 edition also offers an enhanced documentation template optimized to present the most pertinent details about each KPI.

Whether you are looking to refine an existing performance measurement system or integrate KPIs into your financial strategy, the Top 25 Finance KPIs – 2024 Edition may serve as a valuable starting point for achieving long-term stability in 2025. As a snapshot, here are five of them.

Highlights

1. % Capital acquisition ratio – measures the ability of a company to finance capital expenditures from internal sources. It indicates the availability of internal funding sources to support capital needs, as these are generally more cost-effective and less risky than external financing.
2. # Basic earning power ratio (BEP) – measures the value of the earnings before interest and taxes as a ratio to the company’s assets. Its purpose is to provide a benchmark for comparing firms with varying tax structures and levels of financial leverage, enabling more accurate financial analysis.
3. # Labor multiplier – measures the revenue earned per each dollar spent on employees. Its objective is to evaluate how effectively a firm generates revenue from its labor costs, providing insight into the return on its workforce investment.
4. % Return on funds employed (ROFE) – measures the company’s ability to generate profits from the funds it invests. Indicates the company’s effectiveness in capital allocation. The % ROFE values can vary significantly across industries and are influenced by management strategies and macroeconomic conditions.
5. # Capital expenditure to sales ratio – measures the level of investments a company is making to generate one dollar in sales. Its purpose is to assess the scale of capital investment within a company. Capital expenditures reflect the funds allocated for acquiring fixed assets, excluding those related to acquisitions.

Dive into the practical applications of these key indicators and explore the remaining finance KPIs by getting your copy of the Top 25 Finance KPIs – 2024 Edition report. Available for digital purchase on the TKI Marketplace and in print on Amazon.

Does it feel like technology is making your head spin with all its breakthroughs? As the tech world advances, industries are being equipped with new tools and insights through innovations in IT infrastructure and data analysis. Gartner’s 2025 strategic technology trends highlight the growing importance of energy-efficient computing, hybrid systems, and spatial computing in driving operational efficiency and sustainability. 

With this, companies must be proactive in adapting to the continuous stream of new challenges and opportunities. The KPI Institute (TKI) is dedicated to providing impactful insights and resources that empower organizations to navigate the changing technology landscape. This month, TKI has curated a range of in-depth, research-driven materials aimed at supporting technology professionals in IT, data analysis, and innovation management, along with organizations exploring further investment in technology.

The resources are rooted in timeless principles and have been chosen for their adaptability to current industry demands. Whether you are looking to boost your organization’s IT infrastructure, leverage data analytics for decision-making, or foster innovation, these materials will provide you with the tools to stay competitive in a dynamic business environment.

Performance Magazine Issue No. 22 – The Data Analytics Edition (FREE): This edition highlights the transformative role of data in driving organizational success, growth, and excellence. It covers the impact of AI on performance management, key elements of a robust data strategy, the latest business intelligence trends, and global digital initiatives focused on sustainability and technological advancements.

Articles (FREE): Find practical insights related to navigating technological trends from a variety of articles published on the Performance Magazine website, written by subject matter experts and research analysts.

• Humane Technology: The Future of Employee Performance Management
• Transforming Performance Reporting Through the Power of AI
• The New Wave: How Bank Relationship Managers Embrace Technology to Build Trust
• The Digital Age and Information Disorders: What Makes You Vulnerable?

The Information Technology KPI Dictionary: This dictionary is an educational resource that helps professionals understand key performance indicators (KPIs), their structure, and how to standardize KPI names for consistent use and accurate data collection. It provides a reference collection of relevant KPIs used in the IT sector to support the implementation of effective performance measurement and management systems in the field.

The Online Presence KPI Dictionary: This resource helps professionals learn about KPIs specific to online presence, covering their structure, standardization, and documentation for precise data collection. It features key KPIs to support effective performance measurement and management of digital presence across the web, social media, and other online channels.

Now, here are some webinars that allow you to both watch and learn at the same time:

Innovation Through Benchmarking: This webinar highlights how benchmarking can be a powerful tool for driving innovation and continuous improvement. Participants will discover how to use benchmarking techniques to identify opportunities, enhance performance, and stay competitive in their industry.

Getting Started with Data Analysis: Looking to kickstart your data analysis journey? This webinar will walk you through the foundational steps and tools you need to start making sense of data and turning it into actionable insights.

Organizing Synthesizing and Aggregating Data: Here, you can find effective strategies for managing and consolidating complex data sets. You will gain practical insights on how to streamline data organization and synthesis for better decision-making and enhanced analysis.

Improve your Digital Marketing Performance Through an SEO Website Audit: Curious about improving your website’s SEO? Join this webinar to learn how conducting an SEO audit can fine-tune your digital marketing efforts and improve your performance.

Stay sharp with these tools and keep your organization thriving. The future is yours to shape!

Just as companies refine their strategies to stay competitive, professionals must equip themselves with the right insights and tools to keep pace with a progressing field. In the world of strategy and performance management, staying informed is not just an advantage but a necessity.

Reflecting this commitment to continuous learning and excellence, Performance Magazine, a publication by The KPI Institute (TKI), an established global research organization, has remained a trusted source of industry insights, expert analysis, case studies, and emerging trends. In 2024, it reinforced its role as a reliable resource with the successful release of four special editions. 

Performance Magazine Issue No. 28, 2024 – Employee Performance Edition 

TKI’s first release of the Performance Magazine – Print Edition in 2024 explores the newest advancements in employee performance management, discovering how to harmonize individual objectives with organizational goals and use cutting-edge technologies to streamline relevant processes.

The cover story examines the significant impact of diversity, equity, and inclusion (DEI) on performance evaluation and talent management. DEI, a framework that promotes fair treatment and equal opportunities for all employees, is recognized as essential for improving organizational performance and fostering innovation.

In this edition, we got the opportunity to feature Dr. Malika Viltz-Emerson, a Senior Global Human Resource Leader at Microsoft, where she tackles numerous benefits of involving employees in managing and improving their performance. 

To read the full interview and explore the entire magazine, download the free digital copy from TKI Marketplace. Alternatively, you can purchase the print edition on Amazon.

Performance Magazine Issue No. 29, 2024 – Strategy Management Edition 

This edition uncovers the core elements of strategic success in times of disruption, from managing stakeholder engagement and adopting transformative technologies to fostering strategic foresight. To navigate the evolving work landscape, organizations dive deep into diverse perspectives, scrutinize data, and assess risks, all while considering the impact of culture and communication.

The cover story explores interventions that align with this approach, particularly those that foster an adaptive organizational culture and address resistance to change. Offering in-depth insights into organizational strategy, this edition covers planning, development, and execution, with a focus on best practices, case studies, and data-driven discussions. Readers will gain the tools to integrate diverse viewpoints into strategy implementation, empower employees in change management, and ensure data accuracy for informed decision-making. 

Unlock the strategies for success in uncertain times—download your free digital copy of the magazine from the TKI Marketplace, or purchase the physical copy on Amazon today.

Performance Magazine Issue No. 30, 2024 – Government Edition 

This edition of Performance Magazine offers an in-depth look at how pioneering nations improve government effectiveness through innovative strategies, robust performance management practices, and adaptability to emerging trends and technologies. The publication highlights governments excelling in these areas and examines their successful journeys based on TKI’s Government Services Index 2023.

In the Interviews section, we feature contributions from expert voices representing Saudi Arabia and the USA, with diverse backgrounds in public transportation, education, tourism, religious pilgrimages, and human resources.

In this edition, Dr. Keith Clinkscale returns for a follow-up interview to share the results and advancements of his initiatives in government strategy and performance management, with a special focus on innovation and the growing influence of Artificial Intelligence (AI) in shaping the future of government operations.

Shape the future and uncover the roadmap to improved governance. Get your hands on this magazine by downloading the digital version for free on the TKI Marketplace, or purchase the printed edition on Amazon.

Performance Magazine Issue No. 31, 2024 – Business Excellence Edition

The latest release of the Performance Magazine – Print Edition delves into practical strategies and insights that drive continuous improvement, helping organizations transition from good to great and ultimately attain excellence. It highlights how top organizations excel in operational efficiency, customer satisfaction, and workforce development, providing a thorough understanding of what it takes to thrive in a competitive business environment.

In collaboration with the Global Performance Audit (GPA) Unit, a division established by TKI, this edition explores the effective implementation of performance management systems through maturity assessments. It features the GPA Unit’s maturity model frameworks, valuable insights, client success stories, and expert interviews. 

The cover story, “Closing the Strategy-Execution Gap: A Fundamental Step for Business Excellence” by Cristina Mihăiloaie, emphasizes the significance of aligning processes, principles, and people to address key challenges in strategy execution. This alignment is portrayed as a crucial element for attaining sustained success.

Dive more into the latest trends, strategies, and tools for enhancing performance management systems! Download the Performance Magazine Issue No. 31, 2024 – Business Excellence Edition on TKI Marketplace, or grab a physical copy via Amazon.