What is a balanced scorecard? A balanced scorecard (BSC) is a tool in strategic planning and performance management developed by Prof. Robert Kaplan and Prof. David Norton in 1992. It provides organizations a comprehensive view of their business performance.

A BSC shows the four dimensions of an organization: financial, customer, internal processes, and learning, and growth. With this, managers can allocate resources properly and determine the areas that need improvement. The scorecard is also used to align key performance indicators (KPIs) with strategy at all levels of an organization: the strategic, the operational, and the team and individual.

When done right, a BSC can help companies save time and resources, improve their procedures, and keep them on track in terms of objectives.

The Certified Balanced Scorecard Management System Professional (C-BSC) course of The KPI Institute (TKI) will show how your organization can develop and implement a Balanced Scorecard Performance Management System Architecture.

Facilitated by experienced analysts and experts, the C-BCS training course offers toolkits, templates, case studies, and good practice examples to help participants understand and analyze the fundamentals of a BSC system. They will learn how to formulate the main elements of a BSC system and implement the framework in their organizations.

The 40-hour training course comes with pre-course requirements, live online sessions, an individual learning map, a certification exam, and after-course requirements.

In the fourth quarter, the C-BSC in Arabic will be held online on 24 – 28 October 2021, while the C-BSC in English is happening on 29 November – 3 December 2021.

For more information, get in touch with Teodora Gorski, Managing Director MENA: email: teo.gorski@kpiinstitute.com or phone: +61 3 9028 2223.

This training course provides you with relevant knowledge on how to develop and implement a Balanced Scorecard System. It offers a comprehensive overview of the many benefits any organization can extract from employing a Balanced Scorecard System.

The 40-hour, highly interactive learning experience, delivered by Mihai Toma, will enable you to grasp the functionality of the Balanced Scorecard, and leverage on its benefits to advance strategy execution.

Our BSC certification focuses on providing you with all the information needed to fully comprehend the value of the Balanced Scorecard, as well as on developing the necessary skills for a successful implementation.

What will you learn

• Comprehend fundamentals of a Performance Management System;
• Transpose the organizational strategy into a Balanced Scorecard Management System;
• Learn how to integrate the components of a Balanced Scorecard Architecture;
• Differentiate between objectives, KPIs, and initiatives.

What’s in it for you – Benefits

• Get access to a deeper understanding of the added value and functionality of the Balanced Scorecard Management System;
• Develop and implement a Balanced Scorecard Management Architecture in a standardized manner;
• Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System;
• Improve strategy communication by using the Balanced Scorecard Management System.

Presenter profile

Mihai Toma is the Head of Professional Practice MENA and Senior Consultant at The KPI Institute. His research activity in the Performance Management field has resulted in the documentation and revision of over 1000 Key Performance Indicators.

Some of Mihai’s most significant research programs have resulted in the development of several publications such as The KPI Compendium, Top 25 KPIs Report Series for Functional Areas, Top 25 KPIs Report Series for Industries.

Mihai has been actively involved in the implementation and design of KPI operational dashboards and functional performance scorecards, assisting in the development of the performance management system architecture for The KPI Institute’s clients from various industries and functional areas. Mihai is also currently managing the Center for Healthcare Performance at The KPI Institute.

As a facilitator, Mihai has developed and delivered training courses on Organizational Performance Management, the BSC, Key Performance Indicators, Strategic Planning, and Employee Performance Management.