The KPI Institute, the global authority in Key Performance Indicators (KPIs) research and education now offers weekly webinars that will provide the information and best practices needed to understand the performance management architecture, overcome challenges and attain performance excellence, while following the process sequence.

The thirteenth webinar in the series focuses on the internal processes that ought to be implemented within an organization,in order to achieve a highly qualitative customer service process.

(more…)

The “Data Analysis” webinar, provided by the KPI Institute as part of the Performance Management series, has been uploaded on our website and is available for you to watch online.

The webinar was presented by Mihai Paculea, Data Analysis & Reporting Specialist within The KPI Institute, the global authority on KPI research and education. The one hour webinar focuses on understanding the main steps of the data analysis process, with the goal of discovering valuable information that supports decision making.

(more…)

The KPI Institute, the global authority in Key Performance Indicators (KPIs) research and education now offers weekly webinars that will provide the information and best practices needed to understand the performance management architecture, overcome challenges and attain performance excellence, while following the process sequence.

The twelfth webinar in the series focuses on understanding the main steps of the data analysis process, with the goal of discovering valuable information that supports decision making.

(more…)

The “Building a performance culture” webinar, provided by the KPI Institute as part of the Performance Management series, has been uploaded on our website and is available for you to watch online.

The webinar was presented by Cristiana Alexandra Blaga, the Organizational Development Specialist within The KPI Institute, the global authority on KPI research and education. The one hour webinar focuses on presenting best practices in building a performance culture, as a key ingredient for a successful performance management system.

(more…)

We are happy to announce that the LinkedIn group PERFORMANCE: Measurement, Management, KPI, Balanced Scorecard, Business Intelligence, Analytics has surpassed the 15.000 members mark.

(more…)

The KPI Institute, the global authority in Key Performance Indicators (KPIs) research and education now offers weekly webinars that will provide the information and best practices needed to understand the performance management architecture, overcome challenges and attain performance excellence, while following the process sequence.

The eleventh webinar in the series focuses on presenting best practices in building a performance culture, as a key ingredient for a successful performance management system.

(more…)

The “Value added by KPIs” webinar, provided by the KPI Institute as part of the Performance Management series, has been uploaded on our website and is available for you to watch online.

The webinar was presented by Ibrahim Neyaz, Professional Trainer at The KPI Institute, the global authority on KPI research and education. The one hour webinar focuses on highlighting the added value that derives from using and implementing Key Performance Indicators (KPIs) within an organization, along with insights and recommendations for boosting organizational performance.

(more…)

The Certified KPI Professional Course in Bucharest, Romania was part of a series of certification courses dedicated to rigorous usage of KPIs in practice, organized in 2014 at global level in more than 30 cities from 5 continents, by The KPI Institute.

Facilitated by Andreea Vecerdea, Head of Performance Management Office, this course was held at Intercontinental in Bucharest between 1^st and 3rd of October 2014.

(more…)

The Certified KPI Professional & Practitioner Training Courses in Abu Dhabi were part of a series of certification courses dedicated to rigorous usage of KPIs in practice. These courses were organized in 2014 at global level in more than 30 cities from 5 continents, by The KPI Institute.

Facilitated by Adrian Brudan, Director of Research of The KPI Institute, these courses were held in Abu Dhabi, United Arab Emirates, between 12^th and 16^th of October 2014.

(more…)

The Certified KPI Professional Course in London, United Kingdom was part of a series of certification courses dedicated to rigorous usage of KPIs in practice, organized in 2014 at global level in more than 30 cities from 5 continents, by The KPI Institute.

Facilitated by Paul Albu, Senior business research specialist, this course was held at Hilton London Olympia in London between 8^th and 10^th of October 2014.

(more…)