As seasons turn, Performance Magazine has also evolved with the years—every issue a new page in the constantly evolving world of strategy and performance management. This September, as the golden hues of autumn symbolize reflection and renewal, Performance Magazine celebrates a decade of its print edition: ten years of transforming digital insights from www.performancemagazine.org into enduring pages of knowledge, growth, and progress.

When Performance Magazine – Print Edition first debuted in autumn 2015, a season often associated with change and maturity, it carried a simple yet powerful mission to bring thought leadership, industry trends, and best practices in strategy and performance management into the hands of readers in a timeless form. 

The first edition

The journey of Performance Magazine’s print edition began by featuring Dr. Aurel Brudan, Founder and Chief Executive Officer (CEO) of The KPI Institute, signaling both leadership and legacy. The story, “A Lifetime Dedicated to Performance,” gave readers an intimate look into his vision and the philosophy that laid the foundation for The KPI Institute’s global influence.

That first issue—a 62-page collection—was a milestone that captured the spirit of performance as both science and art. It introduced what would become the magazine’s signature sections, such as interviews with thought leaders, industry-focused key performance indicator (KPI) collections, best practice case studies, practical guides on performance frameworks, and globally sourced insights through Around the World and Ask Our Experts. 

As the years passed, Performance Magazine moved through its own seasons of growth. The early spring years were marked by enthusiasm and focus on core topics like KPI selection, Balanced Scorecard design, and performance culture. By summer, the magazine had matured. Its design became more refined, its voice more confident by expanding its scope to cover innovation, digital transformation, leadership, and data-driven decision-making.

The start of a new season

The transformation began with the Performance Magazine Issue No. 23, 2022 – The Travel Issue, which examined performance through the lens of movement, innovation, and cross-boundary collaboration. The cover story, “Silo Transformation: Breaking Down Barriers in Palm Beach County,” featured Dr. Keith Clinkscale, Strategic Planning and Performance Management Director, who shared how one of Florida’s top travel destinations is transforming the way performance results are measured. In his interview, Dr. Clinkscale discussed how Palm Beach County overcame operational silos, fostered collaboration across departments, and embedded data-driven decision-making in public service delivery.

Following the success of The Travel Issue, the magazine continued its theme-based direction with “The Public Sector Issue” in 2023, which was anchored in The KPI Institute’s Government Services Index (GSI) 2022 report. The edition translated the report’s findings into actionable insights, exploring how high-performing governments leverage strategy execution, digitalization, and citizen engagement to deliver value. It featured analyses of best practices from leading nations, expert commentaries, and case studies that revealed how data-driven governance can improve both institutional performance and public trust.

Completing the year’s series, the Sustainability, Data Analytics, and Government editions reflected the evolving priorities of modern organizations. The 25th edition, “The Sustainability Edition,” featured Eelco van der Enden, CEO of the Global Reporting Initiative, and discussed how organizations embed sustainability into strategy and measure ESG-driven impact. The 26th edition, “The Data Analytics Edition,” spotlighted Madhur Mayank Sharma of SAP Asia PTE LTD, offering insights on creating data-driven cultures and harnessing AI for smarter decisions. Finally, “The Public Sector Issue,” featuring Michael Jacobson of King County, U.S., with perspectives on digital inequality, workforce challenges, and the future of government performance.

The harvest of fresh insights and innovations

In 2024, Performance Magazine marked a new milestone with the release of the Business Excellence Edition, developed in collaboration with the Global Performance Audit (GPA) Unit. This special issue focused on strengthening organizational performance and advancing performance management systems through maturity assessments, one of the GPA Unit’s signature frameworks. The cover story, “Closing the Strategy-Execution Gap: A Fundamental Step for Business Excellence,” by Cristina Mihăiloaie, emphasized the need to align processes, principles, and people to overcome challenges in strategy execution—an essential step toward long-term success.

A major highlight of this edition was the introduction of a new section, “At the Core,” designed to explore the fundamental concepts of strategy and performance management. It featured key articles such as “The Five Levels of Organizational Maturity From a Performance Management Perspective” and “How to Conduct a Strategy and Performance Management System Maturity Assessment,” offering readers practical insights and tools for enhancing organizational maturity. 

This year, Performance Magazine continues to explore the evolving landscape of strategy and performance with two standout releases:  the Employee Performance Edition (Issue No. 32) and the AI Edition (Issue No. 33).

The Employee Performance Edition examines how a clearer understanding of organizational culture can drive alignment, engagement, and sustained success. By turning cultural insights into practical actions, it shows how performance can be embedded in the way people work, interact, and grow.

The spotlight, however, is on the AI Edition, featuring Cassie Kozyrkov—Google’s first-ever Chief Decision Scientist—on the cover. A leading voice in applied artificial intelligence (AI), data science, and decision intelligence, Kozyrkov brings a unique perspective on how leaders can make smarter, faster, and more ethical decisions in an AI-driven world. The issue explores key themes through articles like “The Decision Paradox: How AI is Reshaping Decision-Making,” “From Prototype to Practice: Moving AI Innovations into Real-World Business Impact,” and “Ethical AI & Governance: Gaining a Competitive Edge Through Responsible AI Use.”

Later this year, Performance Magazine will release two more editions, which are focused on sustainability and government. Stay updated by following The KPI Institute on LinkedIn. You can explore and download free digital copies of previous Performance Magazine issues from the TKI Marketplace, while print editions are available for purchase on Amazon, with prices varying depending on the edition and region.

Cassie Kozyrkov, Google’s first-ever chief decision scientist and founder of consulting firm Kozyr, is best known for championing decision intelligence—a field that helps leaders move beyond instinct and data overload toward clarity and structure. In an exclusive interview for Performance Magazine’s AI Edition, she argues that many leaders still get AI wrong by focusing on automation rather than decision quality.

Kozyrkov draws a sharp line between tool use and automation. She points out that the former empowers employees to use AI systems like ChatGPT or Claude to do better work, while the latter involves handing off decisions entirely to machines. Leaders often conflate the two, she warns, launching AI projects without asking whether they truly understand what outcomes they’re pursuing.

Instead of starting with data, Kozyrkov believes that a good AI strategy starts with intent. “The answers are cheap now,” she says. “It’s the questions that are valuable.” For her, prompting is a leadership skill—one that requires clarity about what success looks like and how to recognize it. Off-the-shelf metrics, like accuracy or speed, often miss the point if they’re not tied to the organization’s core priorities.

Kozyrkov also emphasizes the importance of technical fluency at the leadership level—not necessarily coding expertise, but enough knowledge to manage complexity and ask the right questions. She warns that a “non-technical leader who ignores the technology is a hazard” and that trust, especially in external vendors or automated systems, should always be earned—not assumed.

The conversation spans real-world examples, like AI-driven parking lot metrics and automation misfires, to broader themes of governance and accountability. Kozyrkov calls for what she terms a “new breed of leader”: someone who understands that in a world flooded with tools, what matters most is judgment.

Read the full interview in Performance Magazine – Print Edition, Issue No. 33 (The AI Edition), now available as a free digital download via the TKI Marketplace. Print copies can also be ordered through Amazon (standard printing and shipping fees apply).

Performance Magazine has released its newest print issue, and this time, it focuses on one of the most defining changes in today’s workplace: AI in strategy and performance. Performance Magazine Issue – Print Edition, Issue No. 33 (The AI Edition) explores how artificial intelligence is influencing not just tools and workflows but the deeper layers of how organizations plan, execute, and evaluate performance.

The cover story features Cassie Kozyrkov, Google’s first ever chief decision scientist. Rather than echoing the dominant automation narrative, Kozyrkov calls for a return to disciplined thinking. Her reflections point to a core concern in strategy work today: how to make better decisions, faster, with the support of AI—not at the cost of human oversight. She draws attention to the difference between replacing judgment and reinforcing it, which frames much of what the rest of the edition explores.

Among the features is a practical explainer on how machine learning works, covering its core structure, main types, and underlying learning processes. Another article offers historical context that traces how AI has developed over time, helping distinguish durable progress from hype.

One article takes a closer look at the role of AI in strategy and performance, showing how machine learning models are being used to assess current conditions, simulate future outcomes, and support strategic direction. It also explores how AI contributes to performance management by helping set more accurate targets, cascade KPIs across levels, and monitor progress with predictive insights.

Several articles explore how AI is embedded in the daily flow of work. These cover its integration into familiar tools and platforms, the rise of AI agents, and the increasing importance of prompt engineering as a technical skill. On the governance front, readers will find a scan of AI regulatory developments around the world, focusing on how companies are adjusting policies and compliance mechanisms to match legal expectations.

The Interviews section brings in a mix of technical, academic, and legal perspectives. Alongside Kozyrkov are voices like Tarry Singh, Professor J. Mark Bishop, Frank Naussbaum, and Dr. Jon Truby, who discuss the operational, ethical, and structural implications of adopting AI at scale.

Closing the edition is a contribution from guest editor Islam Salahuddin, a data consultant and facilitator at Systaems. He is certified as a data analyst and trainer by Microsoft and is currently pursuing a master’s degree in AI. In his essay, he explores how much of the confusion around AI stems from language itself. Even the term “AI” can mean entirely different things depending on background or experience. This confusion, he argues, is especially present in business conversations, where abstract terms often blur rather than clarify. 

Performance Magazine Issue – Print Edition, Issue No. 33 (The AI Edition) is now available as a free digital download via the TKI Marketplace. Print copies can be ordered through Amazon, with standard printing and shipping fees applied.

The first half of 2025 has been marked by a series of strategic publications from The KPI Institute, underscoring its continued commitment to advancing the field of strategy and performance management. These publications address emerging challenges and opportunities across industries, providing in-depth analysis, practical frameworks, and actionable insights for professionals and organizations worldwide. This mid-year recap highlights the most impactful releases to date, each reflecting the Institute’s mission to support sustainable performance and informed decision-making.

One of the key highlights is the 2025 Global Trends Brief. It is a secondary research report that analyzes the critical forces reshaping the global business environment. Drawing on insights from over 100 leading research and consultancy sources, the Brief presents a clear, data-driven overview of the trends influencing strategy and performance today. Covering themes such as geopolitical developments, artificial intelligence, and evolving regulatory landscapes, the report provides valuable guidance on how these shifts impact decision-making, operational resilience, and long-term strategic planning.

Another significant contribution is the Top 25 KPIs Series, which showcases key performance indicators (KPIs)  across various industries and functional areas. Released in the first half of the year are the Top 25 Oil and Gas KPIs – 2025 Edition, Top 25 Strategy and Performance Management KPIs – 2025 Edition, and Top 25 Local Government KPIs – 2025 Edition. Each report includes not only curated KPI lists but also practical guidance on implementation, along with the latest developments in performance measurement.

For professionals seeking a focused exploration of individual KPIs, the KPI of the Month (KPIoM) series provides in-depth profiles of key metrics. Each feature includes definitions, calculation formulas, and real-world applications. Recent editions have highlighted indicators such as % Return on Assets, % Employee Burnout Rate, $ Internal Carbon Fee, % Production Schedule Attainment, and % First Call Resolution Rate.

Further expanding its KPI-related resources, The KPI Institute released new entries in the KPIs for Industries infographic series during the first half of 2025. These include KPI sets for health and healthcare providers, medical laboratories, and pharmacies. Each infographic leverages Value Flow Analysis—a methodology that maps how value is generated across industry-specific processes—and offers detailed definitions, component metrics, and calculation methods. These resources are designed to support targeted performance improvement initiatives at both strategic and operational levels.

In addition, The KPI Institute launched the first quarterly edition of its flagship publication for the year: Performance Magazine Issue No. 32 – Employee Performance Edition. This edition explores how organizational culture functions not merely as a background element but as a fundamental enabler of performance. Featuring expert commentary, models, and practical tools, the issue encourages professionals to treat culture as a strategic resource—something to be intentionally shaped and applied to reinforce engagement, alignment, and long-term success.

To explore these publications and more, visit the TKI Marketplace and gain access to the latest resources in strategy and performance management.

The KPI Institute will release a range of publications in 2025 addressing key themes in strategy and performance management across various industries. Each publication offers a thorough examination of its respective topic, driven by the institute’s commitment to advance the field of strategy and performance management.

Among the highlights are the State of Strategy Management Practice and the Government Services Index (GSI). The State of Strategy Management Practice report, conducted by The KPI Institute in partnership with Systaems, explores the landscape of strategic planning, measurement, and execution, reflecting the realities faced by organizations in the MENA region. The report also examines challenges and success factors in areas such as business planning, performance management system architecture, key performance indicator (KPI) deployment, project management, organizational agility, artificial intelligence (AI) adoption, and automation.

Meanwhile, the GSI provides a comprehensive assessment of government service quality using 30 carefully selected indicators across five key dimensions—Future Readiness, Digitalization, Governance, Society Welfare, and Citizen Experience. These indicators were chosen from an initial pool of 913 indicators derived from over 40 indexes. Data from 122 countries allows the GSI to highlight top performers in each region and dimension. 

Also in the pipeline is the Top 25 KPIs series, which highlights KPIs across various sectors and functional areas. This includes the Top 25 Oil and Gas KPIs – 2025 Edition, Top 25 Customer Service KPIs – 2025 Edition, Top 25 Hospitality & Tourism KPIs – 2025 Edition, and Top 25 Telecommunications KPIs – 2025 Edition. Each report also covers strategies for KPI implementation, along with the latest practices in performance measurement.

For a more focused look at KPIs, the KPI of the Month (KPIoM) series is designed to spotlight a different KPI each month, offering definitions, calculation methods, and practical applications. Examples include % Return on Assets, % Employee Burnout Rate, and $ Internal Carbon Fee.

Moreover, quarterly editions of Performance Magazine will tackle pressing topics like employee performance, the use of AI in strategy, sustainability reporting, and government performance. Performance Magazine is also celebrating the 10th anniversary of its print edition this year, alongside the launch of a redesigned website.

To access all of The KPI Institute’s publications, visit the Marketplace today!

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Editor’s Note: This article was originally published in the News section of Performance Magazine, Issue No. 32, 2025 – Employee Performance Edition.

Performance Magazine, the business publication of The KPI Institute, proudly announces the release of its Employee Performance Edition. This issue highlights how organizational culture drives employee performance and strengthens workplace engagement across various dimensions. Culture is increasingly recognized as a core driver of success, influencing how employees work, interact, and contribute to company objectives. The edition explores how cultural values can be applied to create environments where high performance is integrated into daily operations.

The cover story, “When Culture Becomes the System: How Continuous Performance Management Transforms Today’s Organizations,” discusses how continuous performance management systems, when aligned with cultural values, lead to more effective and consistent results. By embedding these principles into everyday activities, organizations can better align teams with business objectives and boost overall performance.

This edition also explores key trends transforming the workplace, including shifts in employee benefits, engagement, and satisfaction. It addresses the impact of phenomena like “The Great Detachment,” “dry promotions,” and presenteeism. It also examines the return-to-office debate, the influence of microcultures within teams, and the need for global organizations to build adaptive cultures that connect diverse employee backgrounds, support collaboration, and promote quick decision-making in a fast-changing world.

Interviews with industry leaders offer insights into creating a performance-oriented culture, highlighting the importance of transparency, collaboration, and trust in guiding organizational behavior. They also highlight how performance evaluations are shifting toward a greater focus on results, moving away from traditional ratings. The discussion also touches on sustainability’s role in organizational culture, emphasizing its value as a core principle rather than just a regulatory requirement.

As Performance Magazine celebrates its 10th anniversary, this edition marks the first issue of the year and kicks off a year-long celebration of a decade of leadership in performance management.

The digital version of Performance Magazine’s Employee Performance Edition is available for free on the TKI Marketplace, while the print version can be purchased on Amazon.

When a government program works well, we barely notice. Mainly, it’s smooth roads, quick turnaround services, and policies that make sense. But when things go wrong, everyone feels it. So, what separates effective governance from the rest? Is it a smart policy? Strong leadership? The right data?

This month, we’re exploring what it really takes to measure and improve government performance. From key evaluation frameworks to real-world success stories, The KPI Institute’s (TKI) resources break down how public sector leaders can track progress, make informed decisions, and create lasting impact. 

The resources below are anchored on timeless principles and have been chosen for their adaptability to current societal demands. Whether you’re in government, policy research, or just passionate about how things run, there’s plenty here to spark new insights.

Performance Magazine Issue No. 30, 2024 – Government Edition: This edition showcases best practices in strategy planning and performance management within the government sector worldwide. It presents insights on how to achieve accountable allocation of resources while upholding transparency, efficiency, and public trust in all initiatives.

Articles: Explore practical tips for improving government performance in a collection of articles on the Performance Magazine website, written by experts and analysts.

• Is Transparent Governance Truly the Key to Better Public Sector Performance?
• Indonesia’s Bureaucratic Reform Initiatives: How to Be an Agile Government
• This is How Norway is Inspiring Trust in Government
• KPI of the Day – % Government Basic Services Available Online

Government Services Index 2024: This resource stands as a compilation of indicators developed to assess the performance of government service delivery, aiming to enhance both efficiency and overall service quality for citizens. This index encompasses five key dimensions, thoughtfully selected for their key roles as primary contributors to the public services: Future Readiness, Digitalization, Governance, Society Welfare, and Citizen Experience. Rooted in data derived from 30 specific indicators aligned with these dimensions, covering more than 122 countries, 5 world regions, and highlighting the top performers in each region and on each dimension.

The State / Federal Government KPI Dictionary: This dictionary helps professionals understand key performance indicators (KPIs) in the public sector, how they are defined, how to standardize KPI names for consistency, and how to document them for accurate data collection. Explore this collection to find the most relevant KPIs used in government to implement a strong performance measurement and management system.

Top 25 State Government KPIs – 2016 Extended Edition: Designed to improve KPI monitoring and reporting, this edition is a key resource for state government professionals. It also offers a fresh approach to creating the KPI documentation form.

National Development Indices Catalogue: Explore 57 KPIs tracked at the country level. See how your country is performing in areas like politics, economy, governance, social progress, technology, and the environment.

State of Strategy Management Practice Report 2024 – MENA Region: Discover strategic management and performance measurement trends in the MENA region within today’s changing business environment. The report also offers valuable insights, expert advice, and practical recommendations that governments can apply, focusing on best practices in planning, KPI use, project management, and organizational agility.

Harness these tools to help your organization excel and adapt. The future is yours to lead!

Just as companies refine their strategies to stay competitive, professionals must equip themselves with the right insights and tools to keep pace with a progressing field. In the world of strategy and performance management, staying informed is not just an advantage but a necessity.

Reflecting this commitment to continuous learning and excellence, Performance Magazine, a publication by The KPI Institute (TKI), an established global research organization, has remained a trusted source of industry insights, expert analysis, case studies, and emerging trends. In 2024, it reinforced its role as a reliable resource with the successful release of four special editions. 

Performance Magazine Issue No. 28, 2024 – Employee Performance Edition 

TKI’s first release of the Performance Magazine – Print Edition in 2024 explores the newest advancements in employee performance management, discovering how to harmonize individual objectives with organizational goals and use cutting-edge technologies to streamline relevant processes.

The cover story examines the significant impact of diversity, equity, and inclusion (DEI) on performance evaluation and talent management. DEI, a framework that promotes fair treatment and equal opportunities for all employees, is recognized as essential for improving organizational performance and fostering innovation.

In this edition, we got the opportunity to feature Dr. Malika Viltz-Emerson, a Senior Global Human Resource Leader at Microsoft, where she tackles numerous benefits of involving employees in managing and improving their performance. 

To read the full interview and explore the entire magazine, download the free digital copy from TKI Marketplace. Alternatively, you can purchase the print edition on Amazon.

Performance Magazine Issue No. 29, 2024 – Strategy Management Edition 

This edition uncovers the core elements of strategic success in times of disruption, from managing stakeholder engagement and adopting transformative technologies to fostering strategic foresight. To navigate the evolving work landscape, organizations dive deep into diverse perspectives, scrutinize data, and assess risks, all while considering the impact of culture and communication.

The cover story explores interventions that align with this approach, particularly those that foster an adaptive organizational culture and address resistance to change. Offering in-depth insights into organizational strategy, this edition covers planning, development, and execution, with a focus on best practices, case studies, and data-driven discussions. Readers will gain the tools to integrate diverse viewpoints into strategy implementation, empower employees in change management, and ensure data accuracy for informed decision-making. 

Unlock the strategies for success in uncertain times—download your free digital copy of the magazine from the TKI Marketplace, or purchase the physical copy on Amazon today.

Performance Magazine Issue No. 30, 2024 – Government Edition 

This edition of Performance Magazine offers an in-depth look at how pioneering nations improve government effectiveness through innovative strategies, robust performance management practices, and adaptability to emerging trends and technologies. The publication highlights governments excelling in these areas and examines their successful journeys based on TKI’s Government Services Index 2023.

In the Interviews section, we feature contributions from expert voices representing Saudi Arabia and the USA, with diverse backgrounds in public transportation, education, tourism, religious pilgrimages, and human resources.

In this edition, Dr. Keith Clinkscale returns for a follow-up interview to share the results and advancements of his initiatives in government strategy and performance management, with a special focus on innovation and the growing influence of Artificial Intelligence (AI) in shaping the future of government operations.

Shape the future and uncover the roadmap to improved governance. Get your hands on this magazine by downloading the digital version for free on the TKI Marketplace, or purchase the printed edition on Amazon.

Performance Magazine Issue No. 31, 2024 – Business Excellence Edition

The latest release of the Performance Magazine – Print Edition delves into practical strategies and insights that drive continuous improvement, helping organizations transition from good to great and ultimately attain excellence. It highlights how top organizations excel in operational efficiency, customer satisfaction, and workforce development, providing a thorough understanding of what it takes to thrive in a competitive business environment.

In collaboration with the Global Performance Audit (GPA) Unit, a division established by TKI, this edition explores the effective implementation of performance management systems through maturity assessments. It features the GPA Unit’s maturity model frameworks, valuable insights, client success stories, and expert interviews. 

The cover story, “Closing the Strategy-Execution Gap: A Fundamental Step for Business Excellence” by Cristina Mihăiloaie, emphasizes the significance of aligning processes, principles, and people to address key challenges in strategy execution. This alignment is portrayed as a crucial element for attaining sustained success.

Dive more into the latest trends, strategies, and tools for enhancing performance management systems! Download the Performance Magazine Issue No. 31, 2024 – Business Excellence Edition on TKI Marketplace, or grab a physical copy via Amazon.

Performance Magazine, the business publication of The KPI Institute, has partnered with the Global Performance Audit (GPA) Unit to release the Business Excellence Edition. This comprehensive resource explores the latest trends, strategies, and tools for refining performance management systems, optimizing organizational capabilities, and achieving sustainable growth.

Drawing on The KPI Institute’s over 20 years of expertise as a global leader in performance management research and education, this edition showcases the GPA Unit’s maturity model frameworks. These globally recognized tools provide structured methods for evaluating and enhancing key performance areas, forming the foundation of the issue’s actionable insights.

The cover story, “Closing the Strategy-Execution Gap: A Fundamental Step for Business Excellence” by Cristina Mihăiloaie, highlights the importance of aligning processes, principles, and people to overcome critical challenges in strategy execution. This alignment is presented as a cornerstone of achieving long-term success.

The In-Depth section examines core themes like strategic planning, performance measurement, and fostering a performance-driven culture. Featured articles include:

• “Enhancing Organizational Success: Best Practices for Strategic Planning” by Daniela Vuta, Kirolos Wassef, and Cristina Mihăiloaie
• “Performance Measurement: The Core Pillar of Performance Management” by Cristina Mihăiloaie
• “The Role of Maturity Assessments and the GPA Unit’s Proprietary Framework” by Doina Popovici
• “Building a Performance-Driven Culture: The Silent Forces Behind Meaningful Results” by Andra-Teodora Gorski
• “Understanding the Impact of Continuous Engagement on Employee Performance Management” by Silvana Badita and Doina Popovici

Meanwhile, expert interviews provide additional perspectives, featuring insights from industry leaders on strategies to navigate market shifts, implement advanced metrics, and build cultures of continuous improvement. Real-world success stories demonstrate how organizations have utilized the GPA Unit’s maturity assessments to enhance agility, decision-making, and resilience.

A new section called At the Core was introduced in this edition to tackle fundamental concepts in strategy and performance management. The articles include “The Five Levels of Organizational Maturity From a Performance Management Perspective” and “How to Conduct a Strategy and Performance Management System Maturity Assessment.”

With its emphasis on practical guidance and industry expertise, Performance Magazine serves as a valuable resource for executives, managers, and professionals striving for business excellence.

The digital version of Performance Magazine’s Business Excellence Edition will be available soon for free on the TKI Marketplace, while the print version can be purchased now on Amazon.

The Business Excellence Edition of Performance Magazine explores actionable strategies and insights for driving continuous improvement as organizations strive to evolve from good to great and ultimately achieve excellence. This edition presents how leading organizations meet high standards in operational efficiency, customer satisfaction, and workforce development, offering a comprehensive view of what it takes to excel in a competitive business landscape.

A series of expert interviews in this edition sheds light on the experiences of industry leaders from diverse fields, addressing questions on breakthrough strategies, aligning goals, and the evolving landscape of performance management. Their insights show how sectors can improve their adaptability in the face of market fluctuations and integrate advanced metrics to maintain a competitive edge.

With real-world examples, Performance Magazine offers practical guidance on achieving sustained business results. Success stories illustrate how organizations have undergone performance management system maturity assessments, showcasing their approaches to staying agile, making data-driven decisions, and cultivating a culture of continuous improvement. Here are some of the highlights:

• Cover Story: “Closing the Strategy-Execution Gap: A Fundamental Step for Business Excellence” by Cristina Mihăiloaie
• In-Depth: “From Compliance to Excellence: The Role of Maturity Models” by Bori Péntek
• In-Depth: “Redefining Leadership for a Complex World: Leading Organizational Culture Transformation and Maturity” by Andra-Teodora Gorski 
• Ask Our Experts: “How crucial do you perceive leadership’s role in fostering a culture of performance excellence within an organization?” by Muhammad Ali Moustafa

A top-notch resource for executives, managers, and professionals striving for sustainable growth, Performance Magazine Issue No. 31 – Business Excellence Edition can be downloaded digitally for free on the TKI Marketplace or purchased in print on Amazon.

Stay tuned for more updates on the release by following The KPI Institute’s LinkedIn page.