July 15, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Sport club management represents a set of activities oriented towards administrating an organizational entity, active in one or more Sport Club Management, at either amateur or professional level. Performance measures are used to monitor processes that deal with producing, facilitating, promoting and organizing Sport Club Management activities at club level.

The “Top 25 Sport Club Management KPIs of 2011-2012” report provides insights in the state of Sport Club Management KPIs performance measurement today by listing and analyzing the most visited KPIs out of the more than 60 KPIs in this category on smartKPIs.com, in 2011-2012. In addition to KPI names, the report contains a detailed description of each KPI, as documented in smartKPIs Premium.      

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July 15, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Sport event organization includes all the activities related to the event promotion, organization and management, as well as the facility management and informing. It includes the management off all sport activities and competitions from high profile major league and international competitions to local professionals and amateur events. KPIs are employed to reflect administrative aspects (security, costs), as well as participant-related aspects (diversity, attractiveness of the event).

The “Top 25 Sport Event Organisation KPIs of 2011-2012” report provides insights in the state of Sport Event Organisation KPIs performance measurement today by listing and analyzing the most visited KPIs out of the more than 60 KPIs in this category on smartKPIs.com, in 2011-2012. In addition to KPI names, the report contains a detailed description of each KPI, as documented in smartKPIs Premium.      

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July 2, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Restaurant activities include the provision of complete meals or drinks fit for immediate consumption, in traditional restaurants, self-service or take-away restaurants, whether as permanent or temporary stands, with or without seating. Also, it can include the service of food and beverage to a group as part of an organized event, where services occur to all guests within a specific time frame. Restaurants vary greatly in appearance and offerings, including a wide variety of the main chef’s cuisines and service models.

The “Top 25 Restaurant KPIs of 2011-2012” report compiles the most popular 25 KPIs used by the Restaurant industry. The methodology used to conduct the research consisted of ranking the KPI examples published in the Restaurant industry of smartKPIs.com, based on their number of views in 2011. Out of the more than 1445 Restaurant KPIs available on smartKPIs.com, the 25 most viewed by the members and visitors of smartKPIs.com were selected and analysed in detail in this report.

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July 2, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Hotel activities include the provision of short-stay accommodation for visitors and other travelers, but also the provision of longer-term accommodation for students, workers and similar categories. Some units may provide only accommodation, while others provide a combination of accommodation, meals and/or recreational facilities. KPIs focus on the efficiency in operating the accommodation unit (reservation management, cleaning, staffing etc.) and on customer-related performance (occupancy, satisfaction, complaints etc.).

The “Top 25 Hotel KPIs of 2011-2012” report compiles the most popular 25 KPIs used by the Hotel industry. The methodology used to conduct the research consisted of ranking the KPI examples published in the Hotel industry of smartKPIs.com, based on their number of views in 2011. Out of the more than 1445 Hotel KPIs available on smartKPIs.com, the 25 most viewed by the members and visitors of smartKPIs.com were selected and analysed in detail in this report.

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June 18, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Property management refers to the management of commercial, industrial and/ or personal property, equipment and physical capital assets that are acquired and used to build, repair and maintain end item deliverables. KPIs focus on the processes, systems and work intensity required to maximize the revenues generated by real estate properties. (more…)

June 18, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Roads include all the equipment and the infrastructure necessary to facilitate a fluent and efficient transportation of passengers and freight on roads. KPIs focus on road infrastructure quality, network size and density, as well as on network development and improvement capabilities and efficiency. KPIs also cover all the additional installations parameters such as traffic signs and road marking, as well as road security efficiency. (more…)

June 18, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Railways include all the equipment and the infrastructure necessary to facilitate a fluent and efficient transportation of passengers and freight on railroads. KPIs focus on railway infrastructure quality, network size and density, as well as on network development, improvement capabilities and efficiency. KPIs also cover all the additional installations parameters such as traffic signs, railroad lights, freight terminals capacity and railway security efficiency. (more…)

June 18, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Ports include all facilities and infrastructure necessary for the efficient and effective handling of passengers and cargo. KPIs focus on accommodation and transboarding of passengers, as well as cargo handling capacity. Indicators also cover cargo handling equipment efficiency and availability, freight access in port from land and container storage capabilities, vessels docking capacity and additional port infrastructure parameters. (more…)

June 17, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Airports include all the facilities and the infrastructure necessary to operate the airline services and traffic. KPIs focus on airport infrastructure parameters such as landing and takeoff installation efficiency, aircraft maintenance quality and refueling, as well as accommodation for passengers and cargo capacity. The indicators also measure the airport activity, passenger transfers and boarding effectiveness, as well as traffic control and airport security. (more…)

June 17, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Postal and Courier Services refer to postal and courier activities, such as pick-up, transport and delivery of letters and parcels under various arrangements. Local delivery and messenger services are also included. KPIs in Postal and Courier Services measure the efficiency in operations and customer satisfaction with delivery. (more…)